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Serving Over 20,000 US Medical Transcriptionists

I'd call the owner of the system (sm)

Posted By: tnmt on 2007-04-25
In Reply to: I have pressed every number on the key pad - Pam

I think it depends on how the system you are dialing into is set up.


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Call-in system
I have an internet based digital call in system with 4 ports.  It is very simple to use. The doctor calls in and then the work is on the server, you load it with Express Scribe and do your work........If you want another transcriptionist to get work, then you just put in their e-mail address along with your doctor's key and it will automatically forward to the transcriptionist, while you still have a copy of the voice file to be able to double check the work.   I bought mine through RT King.
To sm, don't do it! Someone will call you and ask why you are off the system!
nm
don't you also need the call in system with this? nm
???
call-in system
How many clients do you have? IOW, how many doctors would be calling in at any given time? If you just need a one-line call-in unit, Philips makes a decent one that is relatively inexpensive, as call-in systems go. Only one doc can call in at a time, though. If you need something bigger than that, maybe look at Straight Talk. Sometimes you can even find those on Ebay
Call In System
Thank you! It will be approx 8 physical therapists calling in at one time. Thank you for your input.
call in system

Hi,


I use Idigital call in system from transcriptiongear.com.  Very reasonable and you can buy packages which charge less for more minutes that are used.  So, you have to estimate the first month, then can purchase different packages depending on your need.  My docs love it.


Cindi


call in system

Does anyone out there use a call-in system where the docs can just dictate right to your computer.  If so, please answer in my email, as I can never find the messages I post again.  scribes@sbcglobal.net.


 


Thank you for your help.


 


scribes


Call In System
Hi there, we used idigital when we first got started and then bought our own system. We bought the wrong one and got horribly burned until we found the right solution. Drop me a line if you'd like to talk on the phone so I can explain all the ins and outs.

Manuel
manuel.prado@vivatranscription.com
Call in dictation system

I have a digital call in dictation system that is less than 2 years old that has given me nothing but problems from day one.  It has already blown 2 speech boards and a new one has to be put in.  I purchased an insurance policy for it but the company is giving me a large hassle.  I currently have a loaner system that is also acting up.  I was wondering if anyone can recommend any Internet-based call in systems that doctors could use by calling in on an 800 number and something that is easy to use and maintenance free from my end.  I have always used a computer based call in system but it is very expensive to maintain with phone lines, etc.  I am looking to get something fast that I can have set up as a backup in case my loaner also breaks down.  I am a novice as far as Internet systems go.  Thanks for any help or information about a company that you could recommend.


help in picking call in system..help please..sm

My sister and I are expanding as the clinics are adding more dictators.  We were using Straight Talk, but this is limited to two dictators and one remote MT.  We need to go for more lines now.  We are trying to find the easiest system to use that is also very VERY reasonably priced as we do not have a lot of money to put out right now.  Would like suggests from anyone that has used different systems as to how many can call in, and how many can transcribe simultanesously and what the unit is called, pricing, that type of information.  We need to do this, but need to make an informed decision, rational, not just jump in. Need something that will be more useful than these were for about 1 year...now looking again...


Any suggests greatly appreciated


Tiffin


Digital Call In System

I have one doctor who wants to come on and go to a digital call in system.    Does any one have any suggestions for an economical system to use?


Thanks,


Kelly


Looking to Use/Buy Space on Your Call-In System

 


I have a MT service and have only a few small clients who do call-in dictation (most use handheld digital) I am looking to use space on someone else's call system and either:  Pay for that  -  OR  -  Do a trade in terms of TX or QA work. 16 years in MT as transcriptionist, QA and business owner.


If you are interested, message me here and/or leave your contact info. Thank you,


David


Depends on the call-in system
VDI is 34 to slow down and 36 to speed up. Every system is slightly different. You will need to contact whoever you work for to go into the keypad menu or manual. Good luck
They are probably looking for a call-in digital dictation system or
if they have one in their office, a ld service for you to call in and get the dictation.

I certainly would ask and clarify what exactly they are looking for and what they want.

Good luck!
Actually, with a call to Microsoft, the OS--operating system-- SM
Can be reinstalled on the same computer, in the event of a crash or need to reinstall because of a crash or just cleaning up the computer by reinstalling the OS, or the change to a new motherboard or hard drive, etc. I'm not too knowledgeable on this, but on other IT web sites IT professionals routinely re-install for a fresh system and they CALL the Microsoft # for reauthorization. At least on XP. Which is the way it should be. If my computer crashes, it is still the same computer and the same OS I paid hundreds of dollars for in some cases, so yes, you can install on the same computer. THere would be a mutiny off Windows if you could not. ANd they know this. They ran into this with Vista and had to back down. Computer professionals routinely re-install for a fresh system or when a computer has difficulties.

Don't correct my mistakes on grammar and caps, i didn't proof.
Toll-free call-in system

I have 3 doctors that I am going to be taking on as clients of my own.  One is going to be using a recorder, the other 2 are still wanting to use a call-in line for their dictation.  They will not be dictating a large amount just a couple times a week.  Does anyone have any suggestions for a service that provides a toll-free call-in line for a decent price?  I am thinking about mydocsonline for my doc that will be using a recorder.


Thanks in advance and Merry X-Mas to you all! 


Small MTSOs using call-in system....sm
What is your usual mode of delivery?   Email? FTP?  Or something else?  Any information would be great!  TIA
Cheap and easy call in system? - sm

I have one account not through my MTSO that still uses microcassette tapes. It is 1 doctor (who's near retirement age, not quite yet but he's no spring chicken!) and dictates literally about 200 lines or less per day, often much less. But his office manager would like to get him to do digital files where I don't have to print and deliver. But I look at call in systems (if that's even the right thing?) and there several thousand dollars! I told the O.M. I'd help and see how doc's dictate to wav files and the whole FTP system works. I guess I don't even know if that's what he needs or if there's something relatively inexpensive to dictate to, that I can grab off the internet and send back electronically.


Any direction would help...I don't mind doing the research, I just don't even know what direction I'm going. Thanks so much!


How to bill client for call-in system....

Do you charge slightly more per line if the client is using your call-in system (versus other less expensive methods like digital recorder) or do you just bill them the amount of the phone bill?


Thanks for any suggestions!


Digital Recorder versus Call-in system

I have a friend from church who is a physical therapist and she still uses the tape recorders for dictation (about 10-15 therapists).  I would like to try to obtain their transcription account and offer them a better way to dictate.  I currently have 1 account of my own who uses an Olympus digital recorder and I also work for a company that uses a call-in system.  Does anyone know anything about a call-in system, such as obtaining it for a business? Or do you think it would be cheaper in the long run to offer the digital recorders to each of the dictating therapists in return for their dictation?  Any suggestions would be helpful. 


Instead of a call-in system, why not use a handheld digital recorder?
The sound quality is much better, the recorders are very affordable and you can use FTP to transfer files both directions.
Will you have to pick up tapes, provide a call-in system
print and deliver. Take everything into consideration before submitting your rate to your client. Ask the doctor for a sample report so you can see the font size and line length if you are going to charge a gross line rate. If you charge per 65-character count, the font size and characters per line will not matter. I personally think 11 cents is low unless you are charging for blank lines.
Auto backup has to be fixed through the call-in system

Go under keypad menu, and then fix the auto backup space or through the Transcriptionist ID settings on the setup. Also, the dictation system should have a separate code/key for larger rewind to hit.


 


Hope that helps!


Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work.  I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not.  If anyone can give me some background or information on this, I would appreciate it.  Thank you. 
I have a call in system and also use tapes. We send completed reports via encrypted email.
I use MPCount, which is a free line counting program that you can download and it works great.
VDI call-in system sounds much better than digital recorders and easier tracking with redundant hard
You can hear a pin drop on this system. The sound is that clear. The system has a redundant hard drive and auditing capabilities. It has the capability to do everything but transcribe it. The better the sound file, the faster you can transcribe. I purchased a call-in system that used digital recorders, and the sound was so bad that I ordered this one the same day. I wasted $1200 on that system. Get the analog that uses a VDI SuperStation or C-phone (the C-phone is more clear). Even though the technology is not as new as the digital recorders, in this case it is better. Good luck!
Again, DON'T go with a for sale by owner agent. Buy Owner is the same thing.
l
Meditech is an operating system and Fusion is voice for a dictation system
nm
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
No, never. I would have been an owner of a
I would have loved to own a floral shop, catering business, and photography studio that specializes in weddings.  Now, I'm too broke to take classes in photography or start my own business.  I should have done it while I had the chance, but I was too secure with the money I was making before and thought it was a lucrative field to be in.
Maybe the cop knows the dog owner.nm
x
Owner....
x
The owner
should be happy you left a blank if you weren't sure of it. It's much better to blank than to guess on somethin, and even people in the business a long time have issues when beginning something new.

OV/owner
I have 15 years experience and when I first read your note, even I had to stop and scratch my head for a second for what OV meant, (LOL) but I have it in my expander. I agree with the other post in that the owner should be glad you left a blank than to guess at something. I like to think that would be the mark of a good Transcriptionist to leave a blank rather than gamble at making a mistake. Also, when we learn new things, it can be stressful because you are trying to do a good job in areas where we are all new and perhaps learning new things and words. I say, keep up the good work and we all learn from our blanks whether we are new in the business or not. She was really harsh to make that comment.
On-call requires on-call compensation by law
This field gets more disgustingly grotesque daily.
I think the owner's name was Dawn. nm
,
the owner screens the MTs and knows what she is doing.
There is one editor/QA person who if push comes to shove and you can't get it you can e-mail that person. It's a small company and run smoothly with no pompous people allowed and no incompetent people allowed.
as a former MTSO owner

Personally, I would not hire anyone unless they could transcribe the hardest dictator I had. And that is at LEAST two years of acute care experience.

I think the expression is, "burned once, twice shy." 


FROM THE OWNER OF THE COMPANY
This came from an email from Andy, the owner, last December to the employees:

"Whether we think offshore labor is right or wrong, it has become a fact we cannot escape from. OSi will not actively pursue offshore labor contracts, but we have made the decision to experiment with using some offshore labor to save this large OSi client from going elsewhere. We believe this is the best decision for our employees assigned to this account and the company because this account is growing and we can assign the offshore part to the future increases and not have to reassign any OSi MTs. OSi is committed to continue using US MTs for the majority of their work and we will continue to resist going offshore."

He is talking about Ochsner, and I was told that they STILL offshore to them and also to Sarasota and Mayo.

The problem is that they LIED AND DENIED AND LIED AND DENIED this for years. They got caught when the then-QA manager, SD, mistakenly forwarded an email from the Indian company to the company employees. Of course, she was demoted, so they hired NP to replace her. However, FA pitched a hissy and threatened to go on strike because she was overlooked, so they kissed her a$$ and moved NP to another position. Not surprisingly, that department has gone straight to the toilet, and almost everyone has either quit or gotten fired, in addition to the mass exodus of employees since this came to light, because she is incompetent, inexperienced, and daffy as hell and is the most irresponsible, nonproductive person in a management position.

Be careful. If you are not in THE circle and kiss a$$, you are so dispensable that it is not even funny.

Any company that repeatedly lies about offshoring, promotes incapacitated people on power trips, and sends the work offshore in the first place, is ruthless and cannot be trusted.

Look elsewhere. It will only get worse!



If the owner's name begins with a L, then she's sm
okay.  I worked for a company out of Florida called Mediscript Inc a year or so ago and she was real nice.  Email me if you like.
Sante Fe owner
I bought a 2004 Sante Fe and I absolutely love it.  I get 27/mpg in the city and about 35/mpg highway.  It is roomy and comfortable.  You also can't beat the warranty.  I had some paint chipping right where the doors close on the bottom.  I called the 800#, took it in and they fixed it without a nudge and gave me a 2005 to drive in the mean time.  Mine is a 6 cyl and fully loaded with a sunroof and all and I only paid $17,000 for it.  It'll be paid off in September!  Yippee!
Nobody is satisfied with 8.5 if owner is getting 19. (nt)

Not an owner and I do not farm out

I agree that no one should work for $10.00 an hour in this profession.  Funny how I've gone from someone new in this thread to someone who owns an MTSO in this thread.  Wrong and wrong. 


I have my own accounts and do my own work. 


I just feel that if you form a group of burnouts, then you continue to be a burnout forever.  My initial thought was that only burnouts are invited to form a group by the OP?  What about new grads that have a lot to offer in this field that would love to be sitting in some of these burned out seats making some money. 


If someone has been burned out time and time again, it is time to look inward at one's self and their choices in their career. 


I think it would take one burn out session for me to know this is not my gig.  I'm not so sure I'd look for other burn outs to join me in my misery.   


You are the owner of this business, are you not?
If you want to make it 20 minutes, that's your perogative. You don't need to ask permission to do what you need to do.
I would second your post as the owner
of my company called me yesterday to assist me with a problem since I had some new antivirus put on my system, just was not working with my platform. This was not the first time she has helped me out and I really appreciate her.
As an IC, you are a business owner .
The organizations you mention are for employee labor relations.

It is up to you to negotiate for your business.

must be the owner who does not want to answer
Are you American?
Owner/Moderator
Will you PLEASE address this issue?  I don't want to hear you tell me you are trying to get things together since you claim to have been the web developer for some years. If you want people to trust you, do the right and LEGAL thing and take action.  Cutesy little picture of the 2 of you ... wonder what else was cooking that night?
Not at TransTech, They are/were all MTs. Even the owner used to be an MT. One of the
things I really respect most about this company actually. All supervisors, managers, leads and even the owner used to be MTs. I think the only ones who weren't are the IT staff.
set up by previous owner
wasn't it???