How to file a complaint for services....please sm
Posted By: anon on 2007-04-19
In Reply to:
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help. 
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File a complaint with the attorney general
xx
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA. I have all the VISA receipts. Two office visits I wrote separate copay checks, which have cleared my bank. The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay. I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays. My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract. So who do I complain to? It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system. Grrrrr. I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!! Anyone else go through this rigamarole/nightmare and who did you complain to? I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc. Thanks in advance.
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
Rename your normal.dot file to something else then restart Word. It will create a new file.
x
I think it is the same type of file, so rename it and replace your autocorrect file with your DQS us
x
Help..I lost my word file. How can I retreive a file that has been changed? sm
I was working on a large file and had saved it in Word. I then went back to work on the file and hit a key that made the page go blank. When I went to close the document it asked me to save any changes on the document. I answered yes, and now when I click on that document it is all blank! Shouldnt the previous info saved be there, even if the current stuff is not? Please help me!! Thank you
Depends on the file format of the Short Cuts file.
ShortHand comes with a utility file that can import various formats. You can get that file with the trial download of SH.
Depends on the file format of the Short Cuts file.
ShortHand comes with a utility file that can import various formats. You can get that file with the trial download of SH.
This is my exact complaint
The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!
It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?
You are correct. If you have a complaint about something sm
they will tell you to go find another job. Communication with them is the pits.
Ridiculous complaint?
Busy, you should really try to be a little kinder.....or read her complaint a little more closely. I think her complaint was not about CONSTRUCTIVE feedback. If she gets hard copies she can't read, what good are they? Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female." No problem, if that's what they want, that's what they get. I corrected my Expander to "Black." Editor #2 comes along and corrects me saying "black or white" is never capitalized. I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me. At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it. At least editor #2 had some sense but ridiculous? YES, indeed.
Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine. I worked for MQ and for Spheris when they were Edix. Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.
Then it's already gone, why post a complaint?
I'm perplexed by this.
biggest complaint
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain? and what suggestions would you give to help?
I ain't never heard this complaint before.
Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
Definitely not...how do you know if it's a valid complaint?...(SM)
This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
My only complaint with mine is that...
my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
...with your user.aco file. Save your autocorrect file to somewhere else. nm
x
You can save the SH file in a text file and import to IT that way. sm
You may have to do some cleanup in the SH text file, but it sure would be faster than re-entering them all manually.
File taxes under the name on file w Social Security....
Name on W2 doesn't have to match, but your tax return has to match SS records. They don't want your marriage license or anything else. Did that for 13 years as instructed by IRS. Didn't have to change it with SS until state changed rules requiring drivers license to match SS records. Still use my maiden name in some limited circumstances.
She worked all those years with no complaint.
x
You want us to have "O" work? They would track that complaint in a heartbeat.
communication and reality.
Talk about your drugs or your dinners. Pass over MQ. We won't mind a bit. Our lives are rough enough already without biting comments.
We are trying to dig out of the quagmire MQ/Philips has put us into. Like I've said, MTing is no longer a profession or can be considered a "real job". At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.
Work is not saved for certain MT's. I hear same complaint
z
Glad you filed a complaint and that you're okay.
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
Filed complaint with Better Business Bureau against MTSO
for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her. Also the amount is less than $100. Thanks.
an .exe file is not a voice file
I'm no techie, but it sounds like they might've sent the wrong file by mistake. Or could it be a program you need for testing/working for them that they sent? What is the name of the file (if it is something you can say here)?
Where are the services that pay 11.5?
I have 18 years of experience, and the most I've been offered is 9 cpl and that's jumping through hoops. 11.5 for a company is just not the norm, sorry!
HIM/services will get you any way they can!
Howwouldtheyliketoreadareportjustlikethisandcodeasfastorbill? Maybe we can charge "air time" for all those times the docs leave us hanging while they figure out what they are going to say.
services
Carol, I have never worked for an on-line service but was thinking of switching. I'm tired of getting screwed by the hospital and cheated on line counts. Which services are you speaking of.
Services
Services Provided as Key Activity of the Business
If a worker provides services that are a key aspect of the business, it is more likely that the business will have the right to direct and control his or her activities. For example, if a law firm hires an attorney, it is likely that it will present the attorney’s work as its own and would have the right to control or direct that work. This would indicate an employer-employee relationship.
Does this mean I am not an IC because my company presents my work as its own and they tell me what platform I have to use?
You keep saying they tried other services?
Why did they try other services if they were so happy with you? Maybe they keep coming back, but one day they may not...
What extra services...
I was wondering if any of you MTSOs, or MTs that work for an MTSO, offer any extra services to your clients? For example, do you do their envelopes and labels as well? Or anything else? Keeping in mind that you are not in the same town and that your employees are not in the office or even same state as you, lol. Thanks for any suggestions!
curious
Yes, small services (sm)
used to pay 11 cpl IC, have now sold out to squids who in turn pay 7-8 cpl.
And services left average 8 cpl, if you're really experienced you'll get 10 or 11 and get such bad dictation you'll get a headache you'll never forget. 
ICs can work for services, as well. nm
nm
Funeral services
I agree. I personally did not attend my first funeral until I was in my mid 20s, even when my beloved grandmother died, it was her wish that we "kids" not attent (age 12 at the time). I have never forced my own son to attend as a child either. I now feel obligated to attend services for husband's family, etc but always dread the whole ordeal, even for just a distant relative, etc. Grateful that my parents also will not be having formal services, just simple cremation. You must do what YOU feel is right for your child and your own situation.
armed services
My sone joined the Navy in his junior year of college. He went in as an officer. They finished paying his college and then sent him for Officers training. He is now teaching nucler physics for them for 4 years and go do something else in the Navy after 4 years to do anything he wants.
Did you get a contract for your services?????
If so check your contract.
if not
Are they normals he supplied you?? If not then are they YOUR MACROS???? If they are then I would think they would be your property. Did he pay for your ShortHand or Office programs or even your spellchecker????? Did he furnish your computer?????
If your answer is repeatedly no then perhaps you should tell him NO money No macros.
Just my humble opinion.
And then company has right to not use services
x
Not being paid for IC services
What steps can I take to collect payment for my services as an IC? Company is ignoring me. The only thing I can think of is to file a complaint with the Better Business Bureau. Hiring a lawyer wouldn't be worth it. Thanks.
Transcend Services
Thanks so much for the information.
When you market your services with a
business name and a business license, it shows the doctors or hospitals that you are representing yourself as a professional business and are not just a homemaker or housewife trying to make a few extra bucks. They will treat you with more respect and take you more seriously, and in turn will be willing to pay you a fair rate as a respectable businesswoman. Think about any business in your community or town. They all first procure a business name and a business license before they open their doors. You may be working from home, but you can will present yourself in this fashion. I would also suggest obtaining a P.O. Box to use as your business address instead of using your home address. Believe me, this works. I have been running a successful small MT business from home for over 20 years now, and I support my entire family on my earnings.
No, these services have not cleared
it with their legal staff. If they did, they would not be advertising IC status and flexible schedules, then presenting a contract that requires Tuesday through Saturday, set hours, or Sunday thru Thursday, set hours. No, no one has to accept a contract, and I certainly would not under those conditions. I bet there are a lot of MTs though who need jobs, don't know the law, and who are willing to accept a contract under those conditions. However, it is ILLEGAL under IRS guidelines. If the national MTSOs have consulted their attorneys, then pray tell why are they hiring ICs, controlling their schedules? Under those circumstances, they are considered employees under the law, and these large nationals KNOW IT. I'd fire my attorney if I was told it was okay to operate under the screen of IRS detection. No, you do not have to shy away from services and find your own accounts. Get real. I subcontract to MTSOs, albeit smaller ones, as an IC, and do not have my own accounts. Right now, I am under contract to only 1, and I am not breaking any IRS laws in doing so.
MRT Services - anyone familiar with them?
Anyone ever heard of MRT Services? I saw them online. Please provide feedback.
Gmrtranscription Services
Good morning,
Has anyone heard of Gmrtranscription Services or Verilogue?
I am testing for a home position and I am curious about their reputation.
They transcribe physician/client interactions for medical marketing research.
Any advice is appreciated.
Kymee
I didn't say they tried other services after
Yep, I know they've used Medquist, MRC, Medifax (long time ago - don't think it's the same Medifax that I think is in existence now) and some local services I won't name because they'd be identifiable by their names. How do I know this? I knew about it before I even went on my own; in fact, that's one of the reasons I did it. I saw a need for QUALITY transcription, not the crap that was coming back from services, and I knew i coulld provide that. Also, I have contacts in the HIM world who told me by name the services they used and what poor quality/turnaround time they were getting.
Transcend services
Has anyone heard of Transcend Services? Is this a good company to work for? I need to find a dependable reliable national co to work for. Thanks for any advice
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