How to bill client for call-in system....

Do you charge slightly more per line if the client is using your call-in system (versus other less expensive methods like digital recorder) or do you just bill them the amount of the phone bill?

Thanks for any suggestions!

• How to bill client for call-in system.... - MTing
  • For what it's worth... - Diana

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Hi,

I use Idigital call in system from transcriptiongear.com.  Very reasonable and you can buy packages which charge less for more minutes that are used.  So, you have to estimate the first month, then can purchase different packages depending on your need.  My docs love it.

Cindi

Does anyone out there use a call-in system where the docs can just dictate right to your computer.  If so, please answer in my email, as I can never find the messages I post again.  scribes@sbcglobal.net.

Thank you for your help.

scribes

I have a digital call in dictation system that is less than 2 years old that has given me nothing but problems from day one.  It has already blown 2 speech boards and a new one has to be put in.  I purchased an insurance policy for it but the company is giving me a large hassle.  I currently have a loaner system that is also acting up.  I was wondering if anyone can recommend any Internet-based call in systems that doctors could use by calling in on an 800 number and something that is easy to use and maintenance free from my end.  I have always used a computer based call in system but it is very expensive to maintain with phone lines, etc.  I am looking to get something fast that I can have set up as a backup in case my loaner also breaks down.  I am a novice as far as Internet systems go.  Thanks for any help or information about a company that you could recommend.

My sister and I are expanding as the clinics are adding more dictators.  We were using Straight Talk, but this is limited to two dictators and one remote MT.  We need to go for more lines now.  We are trying to find the easiest system to use that is also very VERY reasonably priced as we do not have a lot of money to put out right now.  Would like suggests from anyone that has used different systems as to how many can call in, and how many can transcribe simultanesously and what the unit is called, pricing, that type of information.  We need to do this, but need to make an informed decision, rational, not just jump in. Need something that will be more useful than these were for about 1 year...now looking again...

Any suggests greatly appreciated

Tiffin

I have one doctor who wants to come on and go to a digital call in system.    Does any one have any suggestions for an economical system to use?

Thanks,

Kelly

I have a MT service and have only a few small clients who do call-in dictation (most use handheld digital) I am looking to use space on someone else's call system and either:  Pay for that  -  OR  -  Do a trade in terms of TX or QA work. 16 years in MT as transcriptionist, QA and business owner.

If you are interested, message me here and/or leave your contact info. Thank you,

David

I have 3 doctors that I am going to be taking on as clients of my own.  One is going to be using a recorder, the other 2 are still wanting to use a call-in line for their dictation.  They will not be dictating a large amount just a couple times a week.  Does anyone have any suggestions for a service that provides a toll-free call-in line for a decent price?  I am thinking about mydocsonline for my doc that will be using a recorder.

Thanks in advance and Merry X-Mas to you all! 

I have one account not through my MTSO that still uses microcassette tapes. It is 1 doctor (who's near retirement age, not quite yet but he's no spring chicken!) and dictates literally about 200 lines or less per day, often much less. But his office manager would like to get him to do digital files where I don't have to print and deliver. But I look at call in systems (if that's even the right thing?) and there several thousand dollars! I told the O.M. I'd help and see how doc's dictate to wav files and the whole FTP system works. I guess I don't even know if that's what he needs or if there's something relatively inexpensive to dictate to, that I can grab off the internet and send back electronically.

Any direction would help...I don't mind doing the research, I just don't even know what direction I'm going. Thanks so much!

I have a friend from church who is a physical therapist and she still uses the tape recorders for dictation (about 10-15 therapists).  I would like to try to obtain their transcription account and offer them a better way to dictate.  I currently have 1 account of my own who uses an Olympus digital recorder and I also work for a company that uses a call-in system.  Does anyone know anything about a call-in system, such as obtaining it for a business? Or do you think it would be cheaper in the long run to offer the digital recorders to each of the dictating therapists in return for their dictation?  Any suggestions would be helpful. 

Go under keypad menu, and then fix the auto backup space or through the Transcriptionist ID settings on the setup. Also, the dictation system should have a separate code/key for larger rewind to hit.

Hope that helps!

This has only happened once, and I had my check cut same day.  This is business and I will not beg someone to give me my money.  I simply stated it as a fact. 

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.

once a month and pay my MT's once a month. Payable upon receipt. I've only had a few times where the check didn't come but that was a small account at the hospital and the bill was going to the wrong department, etc. As a business owner you should be prepared to have SOME cash flow, just for occurrences such as these. I have had accounts miss a payment but when I send the next month's bill, they paid right away. Then again, there were some months when I forgot to send THEIR bill, so fair enough. I have never really been stiffed.

p.s. a contract is only as good as the two people signing it...

mortgage.  Always, always keep in touch with them even if you don't have the payment.  Your not alone in your dilemma.  The mortage companies have been very flexible and willing to work with payment issues in the past year.  Not sure if the options are still available since they've started foreclosure proceedings, but there are payment plans and now the popular "modification" loans.  Pick up the phone and call them - do it ASAP.  Explain your situation, decreased income, ARM adjustment and see if there is an option to keep you in the home at a payment that is comfortable.  I know many of the lenders are waiting for the exact guidelines on March 4th under the new stimulus plan to come out.  Hopefully this will be the saving grace some are hoping for. 

I wish you luck though, I know you're in a touch situation.  I was there too so can truly sympathize.  My loan is currently pending modification, but I first started with a payment plan.  My fingers and toes are crossed.