Hi, just lately I spoke with a couple of companies who said they re-imbursed for telephone charges..

• Curious..Any C-phone users out there? (nm) - FLmt
  • C-phone - klownmom
    • RE: C-phone - klownmom
    • Are they becoming obsolete? tia (nm) - FLmt
      • Lots of places still offer accts using them, but you need to - pay your own long distance to do it. NM
        • Hi, just lately I spoke with a couple of companies who said they re-imbursed for telephone charges.. - CindiRI
        • workd via C-phone for 3 years - Shasta
          • Thank you all for your input. :) (nm) - FLmt
  • Not a c-phone user, however here's something - that might be beneficial (sm)

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their folks as did their folks. My point is more and more ESL's are coming into our country and expecting us to learn their language. Would you like to die on the table because the American OR nurse misunderstood the ESL surgeon? I think not.

Furthermore, I think it's great that you are willing to help calm someone's nerves in a crisis, but just the fact that you had to only proves my point. I hope I am never in a situation where I'm being provided medical care in American hospital and feel the need to have a translator, only to find one is not available.

This person who just called had an extremely thick accent and could not understand me, I had to repeat everything at least twice.  This person gave the name of "John Green". I asked if they were calling from the United States and he said "yes".  The phone number showed an area code in New York, does this assure he is calling from there or can they call from heaven-knows-where through another company's number? 

Found a way to stop Dell from calling us hourly for awhile anyway.

We have it set up to be able to view our account online with Dell. 

I hate Dell.  They have the worst customer service. They start calling 3-4 days BEFORE the payment is due and continue to call us every hour on the hour wanting us to pay check by phone.  NOT on your LIFE!

Last night, we went online and changed our telephone information on our account.  Instead of our phone number, they now have THEIR phone number.  Let them call themselves.  Wonder how long it will take them to figure that one out.

Anyone interested in offering toll free dial in dictation to their clients? I found a small company that is offering this service for $45/mo. It seems very reliable and they deliver my dictation files via FTP as a .wav file.

If interested reply back and I'll send you their contact info.

directly into the hospital system (usually, can also dial into MTSO system).  You have a foot pedal that controls the dictation.  You complete a report, sign it off and then get another one.  Unless you have an 800 # to dial into, you will need unlimited long distance and most companies that say they offer ULD have a 5000 minute limit, which may not cover you. 

You can Google C-phone and find a picture and get more info. 

Hello,

Can anyone recommend a good company that will take my client's telephone dictation and convert them into WAV or DSS files that I can then access and transcribe?. A company that has good pricing and is reliable.  I probably won't have a huge volume to start.  Thank you.

Dave

I would really like to see the opinion of some of those who are so upset to see what they would do if they were running a MTSO and what they would charge to the client, pay the transcriptionist, pay for overhead, pay for QA and see what kind of a profit they would make.  I have only a small company and still have to take 30% plus type myself to make it worth while to cover the "non billable" hours that  I put it.  So if you are upset at getting only 9 cents per line what would you do if you ran the company?

Tapes just switching to digital, depending on their volume 11.5 to 12.5 gross line.  I pick up and deliver, cut chart notes apart.  But great accounts and would not charge more as don't want to lose them.  Gross 55K per year with 6 docs.   Put in about 24 - 26 hours per week with delivery, printing, etc.  Pay on time, Christmas bonus, and have been with me for 5 to 15 years.

At least this company is being up front and telling you what they are charging the company and you do not have to wonder what they make off the account.  If you are making .975 per line that is pretty good pay for a sub/IC especially if you have the same account/docs, etc and can get down your shortcuts.   I am upfront with most of my subs/IC and tell them what portion I take for myself if they ask.  Don't hide anything.  You do not get rich off of having subs working for you when you pay a fair wage and that is why I expect good quality work.  

Patti

I have done seminars, interviews, and court proceedings as they use a tape recorder or a CD recorder now.  I charge a little more than my regular accounts as it is a one time shot but still charge 11 to 13 cents per gross line depending on the difficulty of the tapes/digital file.s

Patti

Even though they pay most of your expenses, our cost of living has gone up.  It was hard for me to raise mine but I did and they did not say anything.  I try to figure out what I am making an hour and see how that goes.  But I hate raising 0.05 per line and so I usually do 1 cent every 2-3 years.   I have more expenses  that you but still like I said the cost of living still goes up and I am sure that they have raised their rates in the past two years.   But again, it all boils down to what you are making per hour and if that is okay with you then keep it and raise it if you are happy.   I still charge pretty low according the standards on this board but I make good money per hour and just cannot justify raising it to the 15 to 16 cpl if I am comfortable with what I am making per hour.   I am the one that I have to live with.

Patti

Lots of time with a speciality you will be able to set up a lot of templates, normals or wharevery you call them as they do the same thing or say the same thing over and over.  So with that in mind, I try to figure out what I need to make hourly and figure that out into a cpl.  It will be slower at first but as you get going you will make more since you will be used to the docs, etc.  I keep my charges lower than a lot but I make enough per hour to cover all my cost.  Out here in Oregon there are people charging .15 to .18 cpl but I am still at .115 to .12 cpl and I make good money and have good accounts.  But I am also gross line.  That is how I started out 18 years ago and have kept it that way and since two of my accounts have been with me for those 18 years they know no difference.    Again, look at the big picture and see what you need to make.  With all of the Expanders that we have now and the normals, etc.  especially for clinic notes and repetitive docs, you can make good money at 11 to 12 cpl.  Slower at first but it will get better.    Good luck.

Again more info is needed when asking this question. Need to know gross or character per line, margins, font used,tTAT, etc.  Are you contracting with a MTSO company or the insurance company?  Sometimes they let you know what they  will be paying you.   What type of reports?  Tapes or voice files?  Do you print or send back E-mail or what?    Are they interviews or finished reports?  You need to get samples of the work, ask a few more questions unless you know the above answers already.  But BALLPARK figure would be 0.12 to 0.14 per line but again depends on gross versus cpl and what type of reports.  I never quote a price without seeing what I will be typing.  Do a search as this subject has come up many, many times.    Patti

Charge for pick up and delivery is in my cpl charge.  I do 24 hour TAT.  I have a locked briefcase I put the tapes in, in the trunk of the car if I stop anywhere.   Not many allow 48 TAT at least to my knowledge.  You pick up Friday's tape on Monday and return on Tues. 

With AT&T/SBC telling some of us it will now be 3 or 5 cents per minute because we are a business, how are MTs being able to afford paying anywhere from 400 to 600 per month in phone charges?

How are others doing this?  I know i would literally have to take on more work just to pay that bill.

Any feedback on what others do....

Dot

But you are using it to generate  an income and they will consider that a business.  Sorry that is the way that they think -- you are not conducting personal matters but matters to generate  an income.  Do you deduct your phone charges on your income tax form?   This is not the way I think but they way that they think.  I do not use my phone anymore than a residential but because I am an independent contractor, I must register as a business and my Comcast cable Internet Provider, my phone line is double that of a residential person -- have been paying double for almost 20 years.   They will get every and any penny that they can.