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Serving Over 20,000 US Medical Transcriptionists

Heartland is finally purchased...

Posted By: HCR ManorCare Insider on 2005-09-19
In Reply to:

Spheris purchases Heartland Information Services.. more to come later in the week




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When I was at Heartland...
I always found it odd that system/server issues would arise at the beginning of a payperiod and then you would have to work extra just to make up those lines! Really,

I think they had control to do those tech issues, because at the end of the month (billing time) they would offer a crazy bonus - looked good on paper, but the accounts were terrible!

Not to mention not being paid for a tech issue that were HIS's fault!!
Heartland
MQer - Would the person's name be Colette? I have been there, if you decide to go to HIS, watch your back. Believe it or not, MQ is better!
Heartland
I have read the board on Heartland and was wondering if there is anyone out there that likes this company?
Heartland
Sorry, HIS caused brain damage for me - her name is Colleen - I personally met her and she is a backstabbing b....ch!
Heartland

Wondering if anyone has heard anything new on the sale of Heartland. I currently work for them and at times I can be worried about my job. I work as usual, but cannot help for wondering how safe my job is.


I seen a couple things on Heartland even some old ones saying they were over seas owned, which is not true. They are owned by HCR Manor Care and based out of Toledo, Ohio.


Which Heartland?
The one in Oklahoma? Heartlandtranscription.com?
Heartland Transcription

Anybody work for them?  Any info on them would be appreciated.  thanks!


what happened to heartland?
I am an ex-heartland employee. Manor Care, who owned heartland, tried for nearly 2 years to sell it off because it was losing money for Manor Care. Finally sold out to an Indian company, and yes, everyone was laid off on the US side. A lot of the MTs, QAs, went to MQ. I was a QA and still am for the Q. When I read this stuff about CBay, I get the biggest sense of deja vu. It's nearly the same scenario, the same untruths being told, and it will be those who have their heads in the sand that will be shocked when the end comes. Make plans for the near future, don't get caught unawares, and have faith in yourselves--there are companies out there who will take you, no problem. Just be prepared.
Heartland - the heart of the industry!
Heartland is the best company I've ever worked for in the transcription business.

Check out mtjobs.com, find a post for them, you'll be really glad you did. They are fair, always there to help you. They have great benefits, and one of the few companies where you are not just a number at the other end putting out reports. When I call them, they answer. No automated lines. When I have a problem? They fix it, right now. It doesn't get much better than that. :0)


Heartland requries no fee no deposit..nm
..
I don't work for Heartland, but the line
about the average age of a US transcriptionist being 59 years old is a BUNCH OF CRAP for having to send work overseas.  What a crock!!!
Heartland's GEMSTAR is awful...
...it's obvious no real live living, breathing MT ever had anything to do with the design of this software.  It is very slow so if you were being paid production pay, you'd be losing money using this gem of a piece of software. 
Heartland - lack of work
Heartland never has any work for the US team, know why? They have to keep the Indian MTs overseas busy! Management (former MQ drop outs) try to paint a pretty picture for MTs that the software will get better or the clients are okay. Well the system is horrible and the clients are 110% ESLs!
Heartland Information Services

I have read all about the difficulties with MQ here.  Anyone here have any experience working for Heartland Information Services. 


 


Thanks


the Heartland Layoffs happened before.....sm

 and as long as we have MTStars.....it will not become a thing of the past so quickly!!!  Thanks MTStars!!! 


 


 


no, I think it's Heartland Information Services
www.heartlandis.com

If it's the Heartland I'm thinking of (and I think it is), last year they fired all their US MTs in one big swoop and sent all the work to India.
Good Luck Keeping Your Job at Heartland!!!

I think I have had enough! Yes, I admit, I currently work for Heartland and truly thought they wanted a domestic team. I didn't think much of the managment changes and truly thought we (domestic MT team) would be okay even if HIS was sold, well think AGAIN!

We are being fed a load of crap from the new President (Dennis Paulik)!! The below was sent to me annoynomously. I think that all US-based MTs for HIS should up and leave! Why wait, obviously, he has "other" intentions that don't include us - the USA TEAM!!!!!!

Heartland Information Services, Toledo, Ohio, which employs 1,400 to 1,500 foreign transcriptionists in three cities of India, may help explain why. Dennis Paulik, Heartland's vice president of sales and marketing, says that HIPAA standards are applied to all transactions, including anything outsourced. The company leases private, transoceanic lines, so all transactions are encrypted from the time the information leaves the hospital, to the moment it is dispatched from Heartland's U.S. offices to a transcription center in India, until processing is complete and the medical transcript goes back to the hospital.

Paulik says he hears time and again that there aren't enough U.S. transcriptionists, and that those who do still work here are an aging population--the average trained American transcriptionist's age, he says, is about 59 years. It's one reason his company was formed, he says.

"You're going to have a growing need, and fewer transcriptionists," Paulik says. "It reinforces that point that people have just got to go overseas."


have not purchased
No have not purchased another house but am moving out of state, going to rent for 6 months to see if we like the area before buying again but wanted to move over the Christmas holidays to make it easier on the kids changing schools. I am not sure I want to buy again because am a single mom in my 50s and it is getting to hard to keep up with things that need done
I purchased one of these (sm)
laptop stands and it has been great - http://tinyurl.com/2uwhkz.  It allows me to elevate my screen, which is necessary when working with a separate keyboard in order to keep the screen at eye level and arms/wrists at proper angles.  If your chair does not have a height adjustment, you may want to consider one that does.  Stretching, of course, is important, too.  I'm thinking about getting an inversion table to help with my neck...we'll see .  I also have an elliptical which I use usually halfway through my day for around 30 minutes to exercise my legs.  If you want to do some quick exercises in the house, you may find it nice to workout with pilates DVDs.  It breaks the day up nicely.
Oh yeah? Go to company board and read about Heartland's layoffs.

it's really not fair to tell people to get into this business when it's obvious there's big trouble and the S--- is just starting to hit the fan...


You must have purchased them a few sizes
'cause you are really wiggin' out.
I actually purchased this last year (sm)

It's really a neat little program that acts like an alphabetized notebook where you can add entries for quick reference ... say you can't ever remember how to spell certain words, you can add those words and bring up TLRN and look up words you've added. You can create multiple notebooks with different facts/data/addresses or whatever. I found that I never used the program as I had other methods that reminded me of words, i.e., my expander, for one, and I already have tons of programs loaded and running in the background while working that the last thing I needed was another program running behind about six or seven already loaded.


I purchased an HP computer and
(per companies requirements).  The new computer does not have a serial port and therefore I am using a 9 pin to USB converter which works well with my old system but will not work with the new system.  Has anybody comes across this when purchasing a new system recently?  HP is unable to help me and so I am turning to fellow MT's. 
I also purchased an adapter...sm
Staples also carries these adapters. I had to convert to a USB port as my newer pc did not have the port I needed either.
If you only purchased the upgrade, NO. sm
If you purchased Office 2007, YES you can install it separately.


I purchased it through Transcription Gear
express scribe thing yet. Have too much work today to fiddle much with it. I appreciate everybody's advice and help on this.
i purchased it directly at stedmans.com (nm)
//
I recently purchased the Stedman's (sm)
Medical & Surgical Equipment Words.  Can you tell me the difference between this and The Surgical Word Book?  Thanks.
Had same problem - purchased a 'hub'
store - cost about $80.  It has a serial port and additional USB ports.  Have used this for 3 years now.  Can also use it for all the peripherals you don't have enough ports for on your computer.
Has anyone ever purchased Jon Knowles' list. ...
of abbreviations for medical transcription that can be downloaded into ShortHand or IT, and if so, is it worth the $45?  I have been considering it and think it would be worthwhile but would like opinions.  TIA.
I recently purchased a 23-inch...
Phillips LCD flat screen TV to use as a computer monitor. The TV price was relatively the same as a computer monitor of the same size. Definitely go as big as you can afford...you won't be sorry!
MedQuist was recently purchased

I just purchased the ABCZ glossaries for IT sm
A few weeks ago, and I am glad I did.  It was definitely worth it.  I like that I didn't have to start over from scratch to start following a system.  I used his files and then used the workshop to convert my enteries over to the ABCZ system.  It has been a big help to me.  With 2 small kids I didn't have the time to try to figure out my own system and start creating the entries, so ABCZ was perfect for me. 
Still using my "old" IBM keyboard purchased, I think, around 1990.
I totally panicked when it started going haywire & finally found a company that will repair them, have their own "clone" IBM's which aren't "too" bad, and also have the cord you were searching for.

I bought "their" clone while they repaired my original IBM, and it was pretty close to the touch of the original - but still just not the same. Then a few years ago, my son became aware of my dilema about searching for IBM keyboards -and, Geez - his company had one made by Lexmark back in their supply room - but without a cord -

If you're interested - try looking at http://pckeyboard.com/repair.html -- Repair services are through Unicomp out of KY - 1-800-777-4886, Jim Owens, Ext. 202.

I've been very happy with their service and I, personally, am surprised at what they charge. I purchased their "clone" & the cord for the IBM by Lexmark for $42.69, and their charge for repairing my original IBM was $35.44.
To, me - it's worth it!! Plus - their repair to my original didn't affect the "touch". They replaced key tops, corrected keys that were messed up, i.e., "s" key & others not working, replaced split "attached" cord - but didn't mess with my "feel".

Hate to admit how many "ergonomic" keyboards I've tried. Guess I'm just "too" old, set in my ways, & need my clicky-clack keyboard to keep my rhythm & fingers going.

Does anyone know how to reset a DVI? I purchased one at a yard sale and *sm*
it did not come with a manual.  I am trying to use it for the first time and the dial tone comes up but it is asking for a log in ID.   I would also like to purchase a manual if anyone has one.  I do believe I can go to the DVI website and ask about purchasing one but that will not help me throughout the weekend in trying to figure out what do do now!  Assistance is greatly appreciated!
I purchased BOSE head phones
and it was the best investment I ever made. I got tired of replacing headsets. You can get BOSE earplug ones or the over the head. I have both and prefer the over the head. It is amazing what I can hear now. Just wonder what I might have missed in the past before BOSE.
I purchased Office 2003 at Amazon.com.
x
Just purchased Dirt Devil bagless in K-Mart for $50 and
dd
I purchased that book and it was useless. I think half the stuff in it was old. *sm*
My son told me that he thinks every useful thing has already been invented unless it is technology related.  Sometimes I think he is right and other times I refuse to believe that every idea has already been invented.  I am envious of the women on Oprah who are making a million dollars from a brownie recipe or an umbrella company.  Sometimes I wish I could write a novel or a children's book that would be a best seller.  I know people that sell one item on ebay such as golf clubs and are making their living doing that.  I have never been able to find a popular enough item at wholesale cost to make a living at it.  I do have an idea that I think would go over well in a shopping mall (the idea has been used before but it has never been in a shopping mall) but I do not know where to go with getting it past an idea.  My biggest drawback is that I have no imagination and no real talent other than I am a hard worker and have moral values. 
Thanks. I purchased a three way plug last night and it appears to be working and yes for the-sm
poster above it does have a filter on it but the way it plugs in I needed the extra plug so I could still be connected to the computer for my fax to work.  Thanks again for the help. 
I've purchased them at both Radio Shack and on Ebay. sm

If I remember correctly, they're called earbud cushions. 


A variety of them can be purchased online here:


http://www.transcriptiongear.com/Merchant2/merchant.mvc?Screen=CTGY&Category_Code=EARCUSH


Power supplies are Dell proprietary and must be purchased from
power supply is the same way.  I have 3 Dell laptops and a Dell PC and there are indeed a number of items that are proprietary.  However, I love all of my Dell products and wouldn't trade them for anything.
It is my guess you are the same person who posted a few weeks ago that MQ had been purchased. Nothi
it is my guess nothing will come of this.
don't need to depreciate computers anymore. take the deduction in the year purchased
x
I've purchased one laptop and one desktop system used/refurbished, sm
...both from that place I mentioned, and you wouldn't know them from used. I used the laptop happily for many years (still have it, though it's quite out of date now), and the PC is going on it's 2nd year with no problems. You do have to be careful when buying used, but if you're dealing with a reputable site that has a good rep, it's usually not a problem at all and the savings can be tremendous.
Last year I purchased a Lasko 30" tall digital ceramic pedestal heater with remote for under (sm)
$80.00 at Home Depot.  Features include: Automatic temperature control, oscillate, timer, and high (1500W) and low (900W) power settings.  Assembling the base took less than 5 minutes. Kept me very warm last winter, and plan on purchasing another one for my upstairs. Cut down on my gas heating bill significantly. Great buy.
MQ finally getting to me too
I can relate, MQ finally getting to me too. I'm about at the same place, just unsure where to go from here, not wanting to get in more of a mess! I was originally with ddi from 1991, MQ bought in 1997 or thereabouts - I have had ONE raise since MQ came on, that was maybe in 1998... !

I've ignored so much about this company simply out of, ultimately, fear I guess - fear of the unknown with another national co.? What's that saying, better the devil we know... My attitude was always hey, I get paid well, work on accounts I've been on for years, and as long as no one messes with my pay check and leaves me alone in general, what's to not like about this job. I can ignore all the other scuttlebutt. Why torture myself with learning it a new way for another co. and then finding out they are just as, well... Not So Great.
But, that's just not cutting it any more. There are too many glaring problems to shrug it off any more it seems, including, for me, my pay has now been messed with, and, I believe, has been for quite a while.

Well, anyway, I wish you luck with wherever you move on to and send you a big dose of courage to Just Do It! It sure helps to hear some honest MQ MTs experience and opinions. And, I'm also glad for those MQers who find the company still works well for them. It's all relative.

I used to be that way until I finally
got fed up. the company just kept taking more and more advantage of me and "expected" me to clean up the mess so instead of 5 days I was working 7.  one night my 3 yo said "mommy I want you to be with me and not work".  that was the night that I started only working my shift and that's it.  the company has taken revenge and has been switching me around from account to account more than normal and with the worst dr of course, but I only get one shot with my son and I don't need extra help screwing that up. the extra money doesn't mean enough to me.  I've turned the furnace way down and use the fireplace daily instead.  if you don't draw a line this job will control you because we all know that if we're not typing we're not getting paid but everyone needs something other than typing every waking minute! 
FINALLY!!
you know what I mean
I FINALLY had my last ..
period at age 58!  For 3 or 4 years prior to that, I noticed that I was a lot less heat tolerant.  Like you, I'd get sweaty (mainly face, neck chest) suddenly off and on for years but still was having a period regularly.  They finally started getting irregular around age 55 where I'd skip one occasionally.  Then the last year or two I'd skip several and finally had my last period at 58 (about a year and a half ago).  The biggest symptom I had was night sweats.  I'd wake up in the middle of the night absolutely burning up and kick off the covers.  Actually this just stopped recently.  I still will get a "flash" (face sweaty and hot) once in a while though.  Other than that I didn't have many other symptoms.  A little moody but not too bad.  Good luck to you.  I hope all goes smoothly for you!
I finally got
one of my docs to go digital. I had him buy the recorder (Olympus DSS4000 I believe). It came with software to load on his and my computer. I use Hypersend to email the completed reports back (encrypted). Unfortunately, I have another doc who is unwilling to have his staff download and do envelopes for his letters so I still have to go pick up tapes (but only twice a week and at least he is close).