Has anyone been able to speak with Corporate to see if they plan to look into Amherst. Did anyone
Posted By: MQ2 on 2005-09-15
In Reply to: TOO TOO MANY ON ACCOUNTS - AMHERSTMT
get any satisfaction.
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Good old Amherst and couple with their ridiculous QA point plan. They people in AMHERST ARE NUTS. I
hope MQ loses all of its good MTs and then the hospitals can yell about quality and leave. My account just disappeared after being transferred up there and then find they have hired new people for it.
Yes we are all in the same boat in Amherst and I suggest calling corporate about it to HR. I did and
I hope others did.
Has anyone reported this situation with Amherst to corporate or dont they care either about what is
going on there.
Gloria, do not speak for me. I never said I wanted bennies, and other perks a corporate executive e
I simply want an MT job where I am fairly compensated for the work I do. I never asked for or expected the bennies and perks...just a fair wage with a good company. The only other thing I would like to hear from you is the name of your company so I can STAY AWAY FROM IT!
Meanwhile, the AAMT officers et al are sunning on Waikiki as we speak..on the corporate charge card.
x
Yes I work for AMHERST ALSO and it is 9:30 and no work. Everyone really needs to call Corporate
about this. This will not get any better unless you go to Corporate and complain very loudly and I am very serious about this. Some of us have already done this but it will take all of you to do it. If you dont get a person down there put it on someones voice mail. The human resource manager is Donna Jack at extension 4905 in Mt. Laurel.
For anyone that is interested the HR person at Corporate is Donna Jack at ext. 4905 at the corporate
800 number. I suppose we can discuss with her or leave a message regarding this situation in Amherst and hopefully she can directed the problem to someone down there. Enough is enough of this now.
I think anyone whose accounts have been transferred to Amherst needs to email Amherst and also to
let their supervisors know at their office if it is still open what is happening here. We also have to deal with no weekend pay, no holiday pay, NO WORK so expected to sit around for holidays for nothing and NO WORK and their QA and no blanks situation when we are on 8 accounts. This is an absolutely ridiculous situation and Corporate needs to be made aware of it and if they do nothing then I hope MQ loses all its MTs and accounts for all the blanks and poor quality work that does back to the hospitals. That is always what happens when you do this.
You're confusing the new QA plan with the new pay plan. New pay plan is still completely under wr
Shhhhhhhhhhh....
Maybe all of MQ will be like Amherst or maybe so many of us at Amherst have not work they gave us
other accounts in other offices. They sure overhired but a lot have quit because of no work. One thing for sure, you wont get the truth out of your supervisor.
I am talking about the QA plan I dont know what the new pay plan is.
:
of course they speak english, with an accent but they speak British-English quite well.
And I can't speak Indian so I guess they have an edge don't they?
Sorry, this is MQ corporate.
:
Corporate has been contacted. The more the better.
:
coming from corporate
corporate requiring 12,000 lines/pay on avg or you will be dropped to SE status
It's Corporate, not Corparate.
That is elementary my dear.
Corporate Lessons.
Lesson 1:
When the human body was first made, all the parts wanted to be " The Boss."
The brain said, " I should be Boss because I control the whole body's responses and functions."
The feet said, " We should be Boss as we carry the brain about and get him to where he wants to go."
The hands said, " We should be the Boss because we do all the work and earn all the money."
And so it went on and on with the heart, the lungs and the eyes until finally the asshole spoke up.
All the parts laughed at the idea of the asshole being the Boss. So the asshole went on strike, blocked itself up and refused to work.
Within a short time the eyes became crossed, the hands clenched, the feet twitched, the heart and lungs began to panic and the brain fevered.
Eventually they all decided that the asshole should be the Boss, so the motion was passed.
All the other parts did all the work while The Boss just sat and passed out the shit!
Moral: You don't need brains to be a Boss - any asshole will do.
------------------------------------------------------------------------------------------------
Lesson 2:
A turkey was chatting with a bull.
"I would love to be able to get to the top of that tree," sighed the turkey, "but I haven't got the energy."
Bull : "Well, why don't you nibble on some of my droppings? They're packed with nutrients."
The turkey pecked at a lump of dung and found that it actually gave him enough strength to reach the first branch of the tree.
The next day, after eating some more dung, he reached the second branch.
Finally after a fortnight, there he was proudly perched at the top of the tree.
Soon he was promptly spotted by a farmer, who shot the turkey out of the tree.
Moral: Bullshit might get you to the top, but it won't keep you there.
----------------------------------------
Lesson 3:
A crow was sitting on a tree, doing nothing all day.
A small rabbit saw the crow, and asked him,"Can I also sit like you and do nothing all day long?"
The crow answered: "Sure, why not."
So, the rabbit sat on the ground below the crow, and rested. All of a sudden, a fox appeared, jumped on the rabbit and ate it.
Moral: To be sitting and doing nothing, you must be sitting very, very high up. !!!
Corporate Lessons
Sorry forgot this one!!! 
A little bird was flying south for the winter. It was so cold; the bird froze and fell to the ground in a large field. While it was lying there, a cow came by and dropped some dung on it.
As the frozen bird lay there in the pile of cow dung, it began to realize how warm it was.
The dung was actually thawing him out! He lay there all warm and happy, and soon began to sing for joy.
A passing cat heard the bird singing and came to investigate. Following the sound, the cat discovered the bird under the pile of cow dung, and promptly dug him out and ate him!
The morals of this story are:
1) Not everyone who drops shit on you is your enemy.
2) Not everyone who gets you out of shit is your friend.
3) And when you're in deep shit, keep your mouth shut
LOL I don't know. I do know they transferred their corporate
helpdesk back to the U.S. because it comprises 90% of their sales. I think it was 90%. The home users have to put up with the offshores tech support. I bought a Dell, too, because I figured I could do my own tech support without buying anything extra or calling them. Shoot, $300 for a computer and printer. They had to have lost money on that deal, right? I don't know if that was right or wrong of me if I'm against offshoring, but I really needed a new computer.
Anyway, you might try Dell's online knowledge base to search for the answers to your issues. Do you think you'd be able to fix it yourself with detailed instructions? What kind of problem are you having? Maybe I can help.
I can hear it now in corporate...
Hey, did you guys hear about the Big Virus? Wait a minute - we could USE this! Yeah, thats it - the Big Virus ate up your work! Yeah, that's IT! That's what we'll tell 'em! 
Well going up against corporate suits
is not such a simple thing.
As soon as the suits was $$ in transcription they descended on the trade and scarfed up a huge chunk of the work. That would be fine if the end result was fair pay and an improved product, but really it equates to some fat cat CEO reaping the benefits while the worker bees, well, work.
Solutions? Here's the hard truth: How many people are willing to walk away from jobs that pay (at least most) of the bills?
Not saying there isn't power in numbers BECAUSE THERE IS! but getting large numbers of people willing to walk the walk at the same time is not easy... just look at how easy it was for our government to ignore millions of patriots protesting this fake war (we knew it all along)...
Suggestions?
Anyone know Frank's email at corporate?
I need to tell him a few things.
In response to the corporate minded
It's more like they are endeavoring to make up for their greedy management oriented mistakes of the past. The MTs are who make the money for the company as you seem to forget, when they are gone, there will be no company. The mass exodus has only begun.
its called corporate America
PC engineering, phone operators, telemarketers, anything you can telecommunicate is being offshored. Its a very unbalanced economy right now. Rich are richer, and there is less consumption as a whole by the middle class as we get poorer, notice how prices are rising? Its more expensive to live here than anywhere and the wages are steadily dropping. My mother had a great idea of collecting credit cards, since she gets a few of them a year, cashing out and moving to Mexico.
Husband is a corporate attorney
He makes more than I do - obviously.
Its just corporate America in general, the higher ups
Thats why they hire minorities, they work cheap, do not complain, and work hard. Americans are in trouble in regards to job stability because of how everything is computerized now. I cannot get a live operator on the phone anymore and spend more time punching in the correct number code for my particular question. Its so frustrating trying to understand someone with a thick heavy accent when you need instructions on how to do something immediately in regards to pc help. Working for corporations sucks, its cold, unrewarding, and scary. We all better find something to fall back on. I hope to work for myself one of these days.
If a sale, great! MTs will be fine! As for perhaps a corporate
restructuring, ya think??? Like maybe they've been doing that for a year now??? Its history, as in way taken care of already. I think they even hired new cleaning ladies! EVERYONE of import is NEW - brandy new.
That is just what Corporate America want us to believe. "Things could be worse." sm.
As an American citizen, I have a right to work, and I have a right to expect a fair wage. I should not be expected to keep moving from one job to another to find a fair wage (anybody that has been an MT for long enough knows that this has been the scenario). As an American citizen, I should not be expected to foot the bill of some CEO's plan to retire rich, at the expense of everybody else, nor fill the pockets of a bunch of greedy shareholders. If you want to be a member of the working poor class, then so be it. Just do not tell the rest of us that it is okay. 
My hubby is a corporate adversary trainer.sm
He makes a good salary and gets monthly bonuses as well as other perks.
Great! Now if we could only get the entire corporate world
x
Or a corporate restructuring to head off lawsuit awards.
nm
I'm talking corporate restructuring as in filing a new DBA soon, anticipating
bankruptcy and restructuring under a different corporate name. It's done all the time in the corporate world.
Yes in fact I have called Corporate 2 times and got a runaround as to what they are doing.
:
No, corporate greed is what sends work overseas.
The only reason offshoring is alive is because our fellow Americans are too cheap to pay a living wage. They want their companies to show a greater profit and stock to go up.
I am an excellent MT. However, I can't make squat for money in this field because every single company I get on with sticks me with their lousiest accounts. I've learned seven new accounts in the past month between a small MTSO and a national. That's how it works. You do your best, QA scores reflect it, and they give you their garbage that nobody else will do.
I've installed countless corporate networks...
This was my profession for years. They are secure. Wireless, wired, however. They are secure. More secure than residential by a long shot. Static IP's, WEP's, encryption, etc. It has nothing to do with it being a "public connection". You or I cannot "grab" the wireless waves out of the air. It has to do with the security set in place in the firewalls, modems, routers, etc. Not trying to be a smarty, just letting you know from experience.
Walmart is trying to save the consumer MONEY. It's not all about corporate greed.
Rubbermaid products are advertised. So the costs of doing business with Rubbermaid factor in advertising costs. Now I don't care what brand name of plastic container I buy if the quality is equal. So I buy Rubbermaid's competitor (I forget the name) cheaper because they don't advertise. I also think there are a lot of big executives at Rubbermaid who take a bigger profit each year which once again factors in the price of Rubbermaid.
With the economy as it is, gas prices soaring, interest rates up, taxes up, our pay going down (MQMT), I don't care to subsidize Rubbermaid's advertising budget or their CEOs salary. And I go to Walmart and buy the plastic container that is cheaper because they don't advertise.
Corporate greed is a rampant disease that will end up killing the American middle class....sm
These people never have enough, there are no scruples, In God We Trust is just something printed on currency instead of being a moral principle carried down by our Founders...the French started a revolution over this. I hate all war and violence, but how do we stop global economy as being the tool which the corporate entities use to rape the middle class workers? Sorry for the rant, bad week....year!
from amherst
via email
Amherst
Thanks for that ext. I think those HR people are protected better than actual work in the pool...
Amherst.
X
Amherst
Is anyone out there working for MQ in Amherst?
Amherst
How long have you been there?
Amherst MQ
Yes you may be happy with Amherst, you have been there for 7 years and maybe back then it was a good office to work for some reason your acounts have not been overloaded with MT's. Most of us on the NE, after our offices were closed, we were transferred to Foxboro or Amherst, with our accounts and we were lied to from day one. We were all told that we would stay with our accounts and that no other MT's would be assigned to them, it was just a transfer to another office and really nothing would chance. Well I guess we have all learned our lesson. I have been with MQ for many years and unti I was tranferred was happy with the company. I had 2 accounts, never ran out of work, could get 15000 lines in a blink of an eye and here comes the transfer and all XXX breaks out. Our accounts were all overloaded with MT's and we are out of work all the time, no shift differntials, no holiday pay, no bonus's, but then again it is hard to think about those things when there is no work. It boggles my mind when I am reading these postings and MT's are talking about being in 4 and 5 accts, never mind the MT's that are in 8 or 9 accounts, and I was told by my supervisor that there are MT's that have 12 and 13 accounts, WHAT IS WRONG WITH THIS PICTURE, but yet nothing is done at Amherst, nor is nothing done at Corp. I find it hard to believe that they have are not aware of the comments on this board concerning Amherst but then why should they care, they are all making a nice paycheck, and that includes the people at Amherst and the hiring just goes on and on. I have been there for over 10 months and since then from the postings, it seems like at least 2 other offices have been transferred there also, only adding to the problems. Too many Mt's and not enough work.
Is this a case of poor management of an office, I would think so. My friend was lucky enough to be transferred from Foxboro to MQ Ohio and the difference between these offices is like night and day. Amherst should spent some time at the Ohio office (before it closes, yet another bites the dust) and learns some lessons on how to run an office. All we want to do is work.
I would really like to know since the beginning of the year how many offices have already closed and how many will be closed between now and the end of the year and hopefully no more will be transferred to Amherst.
Please, Amherst, just let us earn a living!!!
MQ Amherst
I am leaving MQ for all the reasons recently posted. Not able to get a good count. Do not understand the logic behind this. I was hired specifically for weekends and nights. There usually isn't much left by then.
AMHERST AT IT AGAIN!
Those 2 are quite a team (K&T that is...) the latest STATS are in....with a lovely note asking us to do MORE than our minimum......oh, by all means...do more....but "no overtime please"....Yeah right! They would love for us to be chained to our desks 24/7 just to keep everything nice and up to date for them....but when we're trying to work our "scheduled" hours....there's no work! So tell me girls......why do you demand we work a "schedule"? Maybe we should DEMAND work!!!! How I long for the days of a PRIMARY and SECONDARY again....I'd really like to tell you two where you can shove your turnaround time - you just don't have a clue...but how could you....you're not transcriptionists! How dare you ask us to do more than our minimum, when we can't even get THAT in an 8 hour period and then add insult to injury by saying "no overtime, please"....Instead of helping out another region, why not help your OWN region out and give us all back our primary accounts and stop all of this nonsense already.
Also moved to Amherst
All these different accounts every day - it's so hard to keep everything straight. I am so slow and less productive now - and who is there to call - do you know we got swallowed by Amherst and I have no contact information for anyone. It's so darn depressing!
Amherst/Corp
I know of at least 3 MT's that have written/emailed Corp about the work situation at Amherst and Foxboro and not one of them every rec'd a reply. One of the girls had been terminated for lack of work and MQ left a message on her answering machine to say that she was terminated and to make arrangements to return her equipment. The thing about this is that she had been in and out of the hospital, had made numerous calls and faxes to Foxboro to update them about the situation, had been with MQ P/T for the last 7 years, so they knew that she was a reliable MT but yet do to the endless lack of communication at that office, they had the nerve to call and leave a message to terminate her. She wrote letters to everyone from the Foxbor office to Human Resources to the President himself and never heard a workd from anyone--so yes I would think that Corp has been told about Amherst/Foxboro but I really do not think that they care one way or the other. Life goes on and they can hire 10 new people to replace her and continue to flood the accounts so that we are always out of work--just like today
RE: ER and work in Amherst
I really can't believe that you made a statement like that. You must be one of the lucky ones in the Amherst office--may I ask how long you have been in that office. I was transferred to Foxboro, kept running out of work, asked to be transferred, and was transferred to Amherst and I am still out of work. I presently have 5 accounts and have been doing ASR when that runs out--how many accounts do you have--are you one of those MT's that have 9 or 10 accounts and that is how you are able to get your lines. We are not unproductive, we just want to have work. When I started with MQ over 8 years ago, I averaged 16000 lines a pay period till the day I was transferred to Foxboro, now I am lucky if I can get to 10000 between all the accounts. One of my accounts that was transferred with me went to another service, the other accounts have been flooded with my MT's then needed, something I was told would never happen when I was transferred.
We are not lazy, unproductive, we just want to be able to work and evidently you have an inside track to all the work. Sometimes people need to vent and this is a good forum for it. Years ago MQ was a good company to work for, that was before all the office closings and all the accounts being lost
re: Kathy S--MQ Amherst
Sometimes I think that some of the people out there think we are making this stuff up and that we are all wealthy and only working for the fun of it. This is the farthest thing from the truth. I am the sole support of my family and I need to work and again Amherst has us out of work after we were call called to work this week-end. I resent the remarks from the other person that MQ or anyother company would hire more people because these accounts are out of TAT--how can they ever be out of TAT when they have so many MT's in each account, When I was transferred to Amherst I was told how they were so busy with so many accounts and I would never have to worry about running out of work--what a lie. I have 6 accounts, how many do we need, should we all have 15 or 20 accounts and then we would have work. Why do other MT's that are in other offices have only ONE account and have work all the time--could it be the way the office is run???????? Why does MQ let this office continue to run the way it is but then do they really care--if we leave, they will just hire new MT's to replace us
you must not work for amherst ofc
don't be so quick to judge
Amherst office
Maybe we should all call the ofiice this morning and ask them where all the work went to this week end?
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