Good advice. I wish more service IT people (sm)
Posted By: tnmt on 2007-11-22
In Reply to: Suggestion for those working for a service (sm) - Me
that I have met were more helpful. They should realize that faster PCs = happier and more productive MTs = more $$$ for company and maybe an increase in his own pay! KWIM?
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Good advice but some people refuse to
split "amicably." I know for a fact in my case it would be a blame game and a huge mess. Been there many times and resorted to other ways of handling it. I wonder if what you suggested would still work for me?
Not the OP but helped by your advice.
Thanks,
me
Agree with other poster.. good price..good service
I definitely think they are one of the best out there. We also have been talked through issues over the phone and also had a warranty in which they came out and fixed it right at our home. My only complaint..and I am sorry for saying this.. but... when you call their customer service 9 out of 10 times...you get someone who barely speaks English and I just hate that. I think that is true of a lot of customer support centers these days, ironically they are rarely American anymore. I am not prejudice at all. I just find it frustrating to call in for help and the help you get barely understands you and you do not understand them, thus making the experience very frustrating..
Absolutely! There are so many people who need this service
:)
I really wish people would not ask for medical advice on this website. Do we have to go through thi
Please have common sense and see a doctor!
rude people? I would take good pay over polite people any day
Besides that they have never been rude to me and I have been here for almost 2 years. What do you consider a bad account?
I know my account is a little tough, but I am used to it. I am tough!
I do option B whether it is bad service or exceptionally good
.
SuddenLink broadband service good ?
Would appreciate any input anyone can give me with this. Considering switching from phone line to cable broadband. Thanks.
Their customer service is pretty good when you have
s
so people who are frustrated doctors can give medical advice.
so
Anyone have any GOOD experiences with a credit counseling service/
If so who were they and what did they do?
Totally not MT related but lots of smart people here for advice, I hope.
My son had a girlfriend some 8 years ago, she ran off with another guy to another state and it really didn't hurt my feelings at all. They had gone through a lot in the less than a year that they were together including my son helping her cope with a rape trauma that she had been through. I wish truly I could remember the number of months between the rape and her leaving, but I felt it was a short time. That really doesn't matter, but 5 years ago this girl sent an e-mail telling us our son was the possible father of her child "you do the math" but she "really thinks the other guy is the father." My son called her and she was going to send paperwork but never did. Now jump forward to yesterday, my son gets notified via phone that she's looking for him, that she has his daughter, and we're really not sure what to do. The girl does not know where we or my son lives but knows the general area. I'm afraid she'll just show up on my doorstep one day but my son doesn't live here anymore, he's a man with a life of his own. What would you do? Does anyone know the legality of all this?
Would it kill you people to give constructive advice instead of insults and insensitivity?!?
I understand your frustration. I think you just need to sit down and have a talk with your employer. Find out exactly what they want your status to be. As an employee, yes they do have the right to dictate your hours, where you work, etc., but they do not have the right to jerk you around. If they want you to work at home, then they need to provide for that, not you! Anyone who says otherwise is wrong! In any industry, if a company wants you to commute, they pay for gas/mileage. If they want you to have a cell phone/pager, they either pay for it, or they provide an allowance for it. If they want you to work at home, they provide equipment. It sounds to me like they want way too much and are giving very little. Just because a person/company is the employer, it does not give them the right to treat people like dirt, sending them on wild goose chases, interfering with their life, schedule, expenses, etc. I am sorry you have received such critical and insensitive comments. I hope this works out for you. Blessings!
My old MT instructor/service owner hired someone because she "had a good ear." She
s
Very good advice! NM
..
Good advice! nm
x
this is very good advice
Embarrassment and nips it in the bud. When this first started I was so dumbfounded that I didn't know what to do or say, but I find myself not going over there at all and unhappy so I need to take control. Hopefully it won't happen since big mouth brought it to his attention, but if it does, I will force myself to quickly say something within moms earshot. Thanks for the advice.
Very good advice
nm
Need some good advice, please
I'm looking for an Internet-based software for my home MT service, one that can be accessed from any web browser, can e-sign, auto fax, let the docs' referring physicians go to the site, log in and read their patients' reports, and offer a complete accounting of lines charged on a daily, weekly, monthly, etc., basis. Also software that will allow the doctors to search transcripts by any criteria; i.e, patient name, their date of office visit, names of meds prescribed, and the like. Also, one that could also be integrated into EMR without any problem in the future.
Does anyone have any good ideas?
Also, any idea of the intitial outlay and the per-line charge the vendor would charge on the average?
Finally, I'd be very interested in reading about the type of software you currently use and if you and your clients are happy with it.
Thank you much. 
Britta in Las Vegas
Good advice!
I don't exactly time myself on how long I try before leaving a blank but I would say I never spend more than 3 minutes either. I would think though that 3 minutes would certainly be enough time for anyone to spend, more than that would be a waste of time IMO.
This is such good advice! Thank you.
I am on the Climara patch - low dose. Sleep deprivation was making it very difficult to get through the work day and so, I really had no choice. I promised myself yearsd ago I would not be sad due to aging and really, I had a wonderful time as a young woman. The physical symptoms, though, I never expected to be so difficult. It is like being slapped up side the head with a 2 x 4 when you least expect it.
That's good advice. I like that. :) (nm)
x
Good advice
And exactly what the OP apparently wants someone else to do for her and spoonfeed her the results. She declared she didn't have the "patience" to read all the posts, so it is unlikely that she will follow your advice.
Need some good advice, please...
There's a very large insurance company here in Boston that wants me to handle their transcription - very little medical terminology, and the typing would be pretty darn simple. The head of the company seems like a really nice, down-to-earth guy; the work will be plentiful; and there would also be an opportunity to get in with other branches of the company as well doing their offices' transcription.
I know as an IC we are to set the rates, and I normally charge on a per-line basis; however, they are adamant about paying a per-page charge - currently pay $2.50 per page now to a service they detest.
What do you feel is a fair per-page rate to charge them? I really want to be fair, but I use an Internet-based platform that charges me 1.5 cents 65 cpl.
Any and all suggestions are welcome, and thank you so very much! 
good advice
I'll just keeping trudging along. Learning and living.
That's some good advice
there.
all good advice
You have already gotten some good advice and I agree with all of it. You should not make a hasty and impulsive decision about your marriage, certainly. But as one who spent 15 years in an emotionally and eventually physically abusive marriage because I went to a church that "didn't believe" in divorce, let me just say, if you do eventually make a rational decision to go, don't let what others think even be part of the decision. I still get lots of criticism and judgment from so-called Christians about my decision, but my children and I have never been any better off than we are now.
always such GOOD advice!
...they will pay your average pay for term of contract.....
Okay, Patti -- fess up. What's your web site or fan club address?
Administrator -- We need to give Patti her own board!!!
That was good advice
This post offered some great advice! I'd do that until I was sure I liked my new company better. Also, the advice someone else gave about searching the company board for positive and negative comments about the new company was good. You may feel a little bit overworked for a short while, but it shouldn't take you too long to know if you like your new job. Best to you!
that's good advice, too
I would stay at the current job, take the paid maternity leave (making sure, as the last poster said, that you can quit after it with no repercussions) and find something during your leave that you can take your time to work into.
All 4 of my kids were born with me working at home, and that includes the middle 2 being twins. It worked for me. Some babies are very easy to work with and others are very hard. I guess you can't really know until they are born. I switched companies when I was 4 months pregnant with my last one and I was worried about that, but it did give me time to get used to the new company before adding the baby and getting used to two new things at once, so think about that, too.
Does anyone know any good advice on how to
get rid of Office 97 when installing Editscript? If Editscript finds traces of Office 97, it won't install. I have talked with Escription and they gave me links to download Office registry removal and that didn't work. Thanks
Good advice
A very nice, generous, and helpful post. Great advice about going over the nasty supervisor's head--nobody should have to be verbally demeaned on the job--no matter how many years a supervisor has. (Congrats on in-house & good luck)
That's good advice. Thanks.
no message.
Good advice - nm
nm
Good advice - nm
nm
Good advice - nm
nm
Good advice - nm
nm
No insight but good advice....sm
.... get to a doctor now! Better safe than sorry.
Good advice. I'm new to this area, and still sm
don't have enough phone books. The nearest Wal-Mart is 15 miles away, so I'm kinda limited as to resources. I will check to see if there is a bike store in the next "big town" (20 miles away). Thanks!!
Very good advice from 'Been there done that.'
I think this advice is great. Maintain your professionalism and integrity. You are worth 14 cents a line. I also live in the Northeast and charge 13 cents a line for a psych account, which is very easy, but if I were doing family practice, I would probably charge 15 cents per line, as that is what the other MTs in my local area charge. Good, quality, dependable service is hard to find. I think they will be back. Get out there and market yourself and find another account. You’ll be fine.
Lynn 
Starting over you have a lot of good advice below on..sm
your situation. I must say I do feel for you and wish you all the best. Take care of yourself and those children first. That is most important and I will most certainly be thinking about you and saying a prayer or two. Take your time and do whatever you have to in order to make a safe and happy life for yourself and those children. Bless you and wishing you happiness.
Good advice Mandi...thanks...nm
nm
Good advice Dreamweaver! When my
computer starting "biting the dust" about a month or 2 ago, I panicked and bought a new one with Vista. I had to wait until Express Scribe was updated, which was about 2 weeks or so, one of the companies I worked for had to do a fix, and I just startes with a new company on Tuesday, and I was just on the phone with the IT guy for about 30 minutes with him doing a fix for Vista! I have a cousin and a friend who can rebuild computers, but I though buying a brand new one was a better idea HAHA
This is good advice. I had the same question - sm
last year when I changed jobs. Found out that a pre-existing condition could have made new insurance more expensive, or even harder to get. So painful as it was financially, I got COBRA. As it turned out, I'm glad I did, because during that waiting period I got a really bad ear infection - so bad that I was basically deaf. It took a long time and lots of antibiotics to clear up, but I couldn't have afforded the care without COBRA, and might have damaged my hearing, which is not a good thing for an MT to lose!
Very good advice, RadMT! nm
x
That is very good advice - and less likely to get you in trouble!
After all, that's what the QA people are there for. If we didn't make mistakes and leave blanks, they'd be working at Wal-Mart.
Well, you should. She gave you good advice.
If you don't like the contract, move on and find one you do like. Like Patti, as a business owner, I've heard a lot of things and if you don't put even the smallest things in writing, there's going to be someone out there who will take advantage of trust. Sorry if you don't like it, but that's what it's come to--and not just in the MT business. Check your next loan contract, service contract or sales agreement.
Thanks for all the replies...VERY good advice...NM
.
Like customer service everywhere - people don't care, no self-respect, no respect for.
nm
Call Jacy. She gives good advice,
:+
Hey, that's good advice! Listen to Kate!
Seriously, that's sound advice for anybody! Good on ya, Kate! Have a great Saturday!
Ditto here. Good advice. I sit here and DING. . .
I need a bag of salt and vinegar chips and something chocolate and a Coke so I go and I get them and I eat and drink them and then I'm fine.
I normally don't even care about that stuff, but when that junk food alarm goes off, I feed it because I guess I need it? I'm not overweight except for that one week a month. 
|
