Get a new client and stop bothering with her - !
Posted By: Dahhhhhhh on 2008-07-22
In Reply to: bounced check - sm
nm
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- bounced check - sm
- Get a new client and stop bothering with her - ! - Dahhhhhhh
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This is really bothering me for some reason
A friend of my daughter's got married in early February. They have been friends since kindergarten and through the girls we met the other girl's parents and became friends with them. They moved a couple of years ago to the same metropolitan area but not as fast, easy and convenient to get to (they used to just live a few blocks away), so we haven't seen them as much the last couple of years but have seen each other from time to time.
Well, DD and I went to a personal shower for the bride a week before the wedding and spent $50 on a gown from Victoria's Secret. Then our whole family went to the wedding and we gave the bride and groom $50 as a wedding gift. We have not heard from them since and have not gotten a thank you card or anything.
I have been one in the past to criticize others who were miffed about not getting a thank you or acknowledgement of a gift because I figure I give a gift because I WANT to, not expecting anything in return. So I'm not sure why this bothers me so much because I still believe a gift is something you give from the heart and that you shouldn't give it expecting something in return. But it DOES bother me.
I think maybe it bothers me because money was really tight at the time that we spent that $100 on the shower/wedding gift but we didn't want to give nothing and in fact wanted to be generous since she and the family have been friends for so long. Since money was so tight DH and I talked about waiting and giving them a gift later but then decided we'd go ahead and give it and we'd just get by the best we could till we got paid. Basically we had to go a weekend eating omelettes, egg sandwiches, Ramen noodles, grilled cheese, etc. Which isn't the bride's fault - we did that because we wanted to go ahead and give her the gifts instead of waiting. I'm sure she doesn't realize that the money we spent on her made things very tight for us.
I just keep thinking that if it were friends of our family I would make SURE my daughter sent out thank yous.
I'm not getting all freaky about it or anything and it won't hurt the friendship, I guess I just feel that what we did was unappreciated.
This has nothing to do with being a "newbie." It has to do with not bothering...
to look a word up when you're not sure. You just said that you still have to look things up - good for you, at least you're looking things up. I'm talking about MTs who don't bother to look anything up, just blank, blank, blank, blank because they know that the QA safety net is there to catch them.
I know, I know, with line rates as low at they are, MTs don't want to spend a lot of time on blanks - time is money, yada yada. I hate to break this to all you MTs out there that think that way, but quality AND quantity is the name of this game. Like it or not, you are expected to be both productive and accurate. This is the profession you chose. I know you just wanted to work from home, but just because you can look like a slob while you work doesn't mean you can produce sloppy work. You still have to be a professional.
I agree with whomever it was below that said we are paid to QA NOT to train. If you're new and unsure, then for a fee I will mentor you, but if you've landed a job as an MT with the same company I work for, then my job is to fill in your blanks or randomly evaluate your work. I have to trust that you know what you're doing, why else would you have been offered the job? Although I would swear sometimes that some of the MTs I QA had someone else take the test for them!
I get paid hourly for doing QA, so I'm not complaining about my job. Actually, MT incompetence is job security for me, but every day I have more of an understanding as to why the line rates being offered are so low.
stop and full stop
that reminds me of a doctor who had his own very unique word for period...he called it a "perikat". All through the report...Perikat... perikat.... LOL
FTP Client
I still don't know what an FTP client is that was asked in the original question?
the client always wants a little something...sm
The client always wants a little something for nothing.....so I give them a free line if there is only one word on the line...I give them a 68-72 character line (spaces I do count). I have never upped them in 9 years, but on my 10th anniversary I am upping them to 13 CPL. I also give them their 5 line headings for nothing as it's only 2 Keystrokes for me. They are good to me so I bake for the offices a couple of times a year and give the offices a gift during the winter holidays. 
I do for one client
One of my clients requested that I charge this way. We do 10 words = 1 line, so basically a penny per word. From what I have figured, I'm doing okay when compared to the character count way of charging on this account. I think they requested charges calculated this way because of being ripped off by their last MT. Once I send their files, they can check the word count and keep a running tab to compare with my statement. They're satisfied and I'm satisfied, so it works well.
Have your client do it. SM
Call the office of your client and have them fax/e-mail to you samples of their prior surgeries. There's certainly nothing wrong with asking for this.
the client does not have to have it-- sm
The client can unzip using WinZip or whatever program they have installed, but MP Tools is so easy, some clients may want to use it. I have a couple who are interested in purchasing it just for the printing function, which works really well.
I had a client ask me to look
They provided a patient list for the date of service, but if the patient was not on there, then I had to view on-line the past week of patient lists to look for the name. Yeah right - that took 15 or 20 minutes sometimes uploading and viewing. So now, they get an inaccurate spelling of the patient name with a comment when I send there report, pt. not on list. Hello? Like the low wage isn't bad enough, and then add in that kind of junk. It is pathetic. 
What the client says is law, if that is what they want, then
that is what they expect and they have the right to tell an MTSO who can and cannot work on their accounts.
Even with this, the client is always
BOS is a style guide, which I do not own. However, I aim to please the client. So, if the doctor wants to spell something his own way, then so be it. He went to medical school, not me! A book of style means absolutely nothing to a client who wants things a certain way. End of story. 
It is just according to what the client
wants. Most do I would think, but some want them in a paragraph form and not captialized. Need to check with your supervisor or client.
Oh my! Do you have your own client? sm
I don't know of any MTSOs who pay 13 cpl. If you found one please share.
I'm not sure, but if the client does not
get a cut for using ASR, they why would they care whether their physicians use it or not????
We would be a lot more valued if they all thought ASR was as good as originally touted and had no editors to fix the darn reports it spits out.
First off..there is no way the client is getting a
And ASR is NO WAY 3 times faster...that will never happen. Most transcriptionists type the speed of the dictator to begin with. ASR could be a great tool for those of us needing a break from transcription, but it does not warrant ripping off our cpl's..ESPECIALLY when the client is charged the same...the have NO WAY of knowing whether the report is goes to ASR or not. Lastly, an ASR Editor needs YEARS of transcription experience, becuase to insure a correct report
It would be according to what the client
wants. We just type the numbers if they are dictated that way.
Unless specified by the client, I only
expand in diagnoses, procedures, impression, etc. I always type what they say when it comes to drugs, you don't change things like two a day to b.i.d. unless directed to do so by the client specifically. Also, on my client we are not allowed to use slang, so if they say "sat" we expand to saturation, bili is changed to bilirubin etc. A good MT never takes it upon herself to change something that is dictated UNLESS they are specified to in certain instances by the client or it something is wrong--then if it is changed you flag it for your QA.
Stop going to the doc, then! Oh, you NEED them though, huh?! LOL nm
..
I definitely want it to stop
I just don't want to lose my mother in the process. I put myself in her shoes. What would I do if my husband of 15 years was making advances at my daughter? I don't want to get too graphic with some of the things he's said, but definite harrassment. If I brought things to light, it would put her in an awful position, so I thought I could get it off my chest by telling another family member. We don't exactly have a warm loving relationship as it is, so this would be like the last nail in the coffin. I just want it to go away, so I stay away, but the guilt is awful.
Just stop already!
I agree - why get the boat rockin' again!
Yes, I think you should stop
doing this. Were you banned from this site and used the proxy4free.com thing to get back on?
Just Stop It . . .
Think of what people in the hurricanes went or are going through--NO THING is permanent--relationships with our loved ones are far more important.
If you have not made use of an item in a year and it is easily replaced, donate the item (if it is in good condition) to charity.
Irreplaceable, important, legal papers go into the safe deposit box. Keep a fire proof box with cash in it at home along with a disaster bag. Pay off credit cards and put cards in the safe deposit box. Keep the accounts open if needed for an emergency.
I always stop and say hello because SM
He's always reluctant to interrupt me, so I take the time to stop and say hello. :) I would say TRY not to get upset and just try it his way for a while.
just stop
you are SOOOOOOO catering to her, and i was glad to read you express that with your comment about the norman rockwell picture. yep, that is exactly what she is doing. It's ALL ABOUT THE WRAPPING and you and sibs are either paper or ribbon, whatever suits her whim. Either way, you are it's all about what you REPRESENT .... but her her eyes, it not -- repeat, not -- about YOU. wrap your mind around that thought and just decide you are not going to be one of the props she uses to stage her house for others -- the friends she invites to impress, via YOU! i know that deep down, you know this. so, just say no thanks, DO NOT give a reason, DO NOT give an explanation, just say you have other plans and let her wonder. be the man that you are. don't be a wuss. Enjoy!
STOP...STOP....STOP...trying to keep up
You cannot compare yourself to the people on this board. Do you mean you have only been doing transcription for eight months? If so, you're doing fine!! Eight months is not a lot of time. The speed with come with the experience. Just keep at it and use those auto keys! Give yourself another eight months, and you will be getting a little faster!! Good luck and let us know how you're doing in eight months!! :)
LOL, please stop
I think you should stop now. You s/m
obviously know nothing about how we are paid and how a 20-blank report can hold up our production. And most of us are paid less than an MT is making.
one way to stop it, is to let the sm
answering machine or voice mail pick up the call. Lots of folks do that. If you have caller ID especially, you don't have to deal with it. If they can't reach you, they can't ask you.
I think relistening to a certain client until you
are very used to them is a good idea. Just put it on high speed and go over it. That won't take near as much time. I am QA and I can most certainly tell the difference between those who relisten or at least reread and those who do not.
never a client from a national, but...sm
A client approached me AFTER both HE and I had quit working for this one particular MTSO...I worked for him, she found out and tried to sue ME for $20K.
I sent her back a play $20K bill and told her that was about as much as her "lawsuit" was worth. Never heard another word from her.
Own client question
Those of you with your own clients. What do you do when you want to go away for the weekend, or get sick? I can see this as being about the only reason to stay with a company. The ability to get someone else to pick up your accounts for a few days is appealing.
Depends on the client.....sm
At any rate you have too many commas, imho.
"I told him to clean the area with hydrogen peroxide and after that he can apply the Neosporin ointment." Works just as well.
It just depends on what the client wants.
I have some that still use tapes and some that I do through a TASP. So for the TASP, I have a wav pedal for the computer, Express Scribe, and that's it. For the tapes, I have the usual trancriber setup.
Maybe the client requested the
x
Pleeeez help. What is an FTP client?
I was asked that when applying for a job. I know it means file transfer protocol, but how the heck am I supposed to know how my audio files get transferred?
And I thought I was pretty gosh durn smart. 
Client rate
It depends on the rate in your area, but I would charge no less than .12 per 65 char line. I think this rate is not too high and not too low. You have be careful about charging too much as someone will undercut you. Practicount is a line count program that will allow you to charge for headers, footers, bolded areas, underlines, and so on. This way if you have to drop your price in order to get the client you can charge for other things that will make up the difference.
Good luck!!!
it's really client preference......NM
x
In general no, but your client may need you to
nm
Well, if that's how she's billing the client SM
then that's how you should be billing her (just characters and spaces). I'm sorry you're going to be losing money. I'd be unhappy too. Maybe you can work on your shortcuts/macros more so that you are typing less for the same amount. No real words of wisdom for you...sorry.
Maybe so, but ultimately it is the client
x
The needs of the client have changed.
They can say they need the work whenever the fancy strikes them. You can either provide it or not. That is just the way this business works.
I lost a big client and a new one to EMR
My own doctor hired me after losing my account to EMR. I sat around for two months waiting for him to start only to be told on an office visit that he too has gone EMR. Good luck.
Losing a client
You have my empathy.
This happens with the big companies too. The MT is the last to know that client whose account they have worked on will not renew a contract. I worked 60 days in a row on an account to help catch it up not knowing the Co. was losing the account. I felt betrayed because during that time I could have been trained for something else. I was on a C-phone at the time, and others had already been trained on newer systems. Things really can be quite thoughtless/heartless when regarding the MTs feelings. Makes one feel like just a number. Or as they say a "Human Resource" I that that word..... it sounds like an entity that uses-up, wads-up, and then discards. What ever happened to personnel? Once again, you have my empathy.
Of course, forewarn the client.
Let him/her know that should you continue to be required to provide service over the weekend there will be an additional charge for doing it. Your work week is M-F and if you must provide service over the weekend you will have to charge a higher rate. I have had clients do this before and most of the time after talking with them they would change their mind about the ASAP timeframe. If you are getting slammed with a week's worth of dictation on one or two days then you should be allowed a longer TAT or charge a higher rate.
One client wants it, the other doesn't. :) nm
nm
ICs work for more than one client, always.
x
How do I set up a digital client??
Hi,
I just got an offer to do transcription for a doctor about 20 miles away. Only problem is this is a pick up tape deal and I do not want to have to travel especially with winter/snow coming on. I'm sure this isn't a big money maker account, but I would like to be able to have the voice files come to me encrypted and deliver the work that way too. I am not very good at things that are overly complicated, so any help as to what to suggest for a recorder and such would be greatly appreciated. I am hoping they will go along with buying digital, but if need be, I suppose I could provide it just to save driving. Help please. Thank you.
I have a PS client, and he does put pt's together when asked...sm
Lots of times he has new patient's talk with other patients. Not sure how, probably has current patient call the new one or something. You should ask. Wouldn't have plastic surgery without talking to someone who has used him, actually more than one and would want to see pictures too.
DocShuttle Client
 Does use DocShuttle Client? Can I use Express Scribe or do I have to use the Wav player by Bytescribe? I really like Express Scribe. Does not matter either way, just wondering . . . . Thanks!
DocShuttle Client
 Thanks! Good to know!
Meditech Client (sm)
How many of you are using Meditech Client and like it? Is it something you get used to?
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