Frustrated with SmartLines--Followup
Posted By: Frustrated with SmartLines on 2006-03-08
In Reply to: I don't think you understand what her problem is - wimt
Well done! You have stated the problem perfectly; more clearly than my original statement of the problem.
I have been using Smartype for 6 or 7 years, I think. I have been transcribing for 20+ years. At one point I actually solved this problem, although I don't remember how! I don't remember what I did to solve it, and now it has recurred.
This multiple-SmartLines problem has happened with MS Word 2000, 2002, and 2003 (which I dumped in favor of going back to 2002 because it had too many problems, even with the updated version).
I have used Windows 98 all the way through 2003 while using Smartype.
I believe that I have experienced the SmartLine problem whether in MS Word by itself or in a number of MT programs. I have quit a number of companies because of various incompatibility issues with SmarType, since I have THOUSANDS of entries (both single words and SmartBlocks), and I didn't like the idea of doing the equivalent of rewriting an entire dictionary.
At this point, I am ready to "bite the bullet" and switch to ShortHand or something else, even if it means the equivalent of dictionary-rewriting, just so I can get some work done and some income coming in again!
I saw somebody's post about having put Smartype entries into ShortHand. Did this work, even for all the SmartBlocks? If so, could you please tell me how you did it? I'm sure many of us would like to know. (I will also post this last bit as a reply to that post.)
Thank you all for any help you can give.
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Frustrated with SmartLines
Does anybody else have the problem of tons and tons of SmartLines being added to Smartype, squeezing out all the space available for typing.
I actually have to keep going into Tools/Customize/Toolbars and individually uncheck all the SmartLine 1s, 2s, and 3s.
I have had this issue with more than one MT company's software, so I need to either find out how to solve this with Smartype or find another word-expander program that is as good as Smartype--with a very small learning curve--and which will import all my thousands of Smartype words and blocks.
Can anybody help? Has anybody else had this problem and solved it?
followup
I do short cuts to remember
nfup= noun = followup
afup=adjective=follow-up
vfup=verb=follow up
Followup in two weeks.
A follow-up exam is recommended.
He will follow up with onc/rad in three days.
followup
I am an MT from Canada. Why would you send your work to India when you co uld be sending your work to CANADA, where we have a lower dollar, have the highest educated people in the world, we have fibreoptic telephone lines, we dont get storms, and we have the highest internet usage of any cou ntry in the world!!!
As for sending work to India, that is outrageous. When did slavery start?? At least in the old days, slaves were paid enough for rent and food and clothing!!The money you people pay MTs is not much more than this!! ANd what do you know about medicla transcription, I bet you couldnt type one medical word under production levels if you life depended on it!!! MTs are the brains and cheap asses make money off of OUR brains and talent!!
followup
I have decided against the company. Thank you all who responded, for looking out for me. Now I have another question. Have any of you heard of, or had experience with, VLC? Virtual Learning Center?
http://www.thevlc.com/
Followup
Okay - so I will check with my attorney or my state about the license thing... but what is the going rate for ICs to charge?? Is it by report or by the line or by the hour?? I know it probably varies, but I would just really like to have an idea of what to tell these 2 doctors if they ask me to set my rate.... don't want to sell myself short.
No followup
Yes this has happened to me too. They loved my resume, I told them I could test the following Monday. I sat around all day waiting for nothing. I E-mailed this company three times since with no response.
If you can put a in front of it, it is followup..sm
For example he had a followup visit scheduled. OR He is to come in for followup in 2 weeks.
He will follow up in 2 weeks. OR
He is going to follow up with me in 2 weeks.
Hope that helps
Maybe it's time for them to do a followup on -nm
.
quick followup
You make some very valid points, and I thank you for your input. Speficially, in my case, I have no platforms to work with -- all docs use 1-800 or digital handhelds and exchange is done on FTP site - very simple copy/paste procedure. Work is done in Word. There isn't a doc on my service I haven't done MYSELF for at least 2 weeks when I took them on and asked myself are they worth keeping? Are they good dictators? (I have virtually no ESL dictators). Did I make money? Even those specialties I didn't know and was slow at, I could refrence to find out what I didn't know --critical in our work. I don't care when MTs work and I don't try to contact them until their work is OUT of TAT - and then often get "i got busy with other stuff" reply. Shouldn't it be ME you tell when you get busy so I can still accommodate the client as I agreed to? I know life happens, and things come up, but tell ME instead of hiding. That's just being responsible. If the work I've given you isn't a good fit, then tell ME and give me a day or two to replace you.. don't just say the heck with it and walk away. But then again, if everyone was responsible in that way, I wouldn't be sitting here on Christmas day catching up work from Friday because yet another new hire just "disappeared" on
Thursday and didn't tell me till yesterday. Maybe I'm just getting old, but seems common courtesy went out somewhere in the mid 90's. HA. Thanks for listening.
Thanks for posting a followup...
That is basically what I thought your reasoning was based on your original post. There is nothing wrong with questioning anything you are unsure of. No one will hold it against you. 
followup - 3 rules
#1. Follow up (verb): I will follow up with the patient next week.
#2. Followup (noun): The patient will come in for followup next week.
#3. Follow-up (adjective): The patient will have a follow-up appointment next week. I disagree mildly with the post about BOS2 on this.
Grammar good info in BOS/AAMT. Also any good grammar textbook from a bookstore would be good to review/read/study. I tried out Whitesmoke grammar program and hated it. Hope this helps!
Followup on comments
Hi, everyone.
I recently had an applicant inform me that my help-wanted ad was being badmouthed at this site, and I have since read elsewhere that I am apparently an overbearing/pushy, basically obnoxious person to work with (I have also posted responses at the other places I could find, in the hopes that the remarks do not keep potential applicants from applying). There is a reason my help-wanted ad is so detailed. One reason is to answer all possible questions that anyone interested in the position might have. Over the years, I have amended my ad due to circumstances that have come up with transcriptionists I have worked with. The information in the ad regarding "the work is to be typed until it is finished, not a set amount of lines per day," is because I had a Transcriptionist that thought she could type a very small amount whenever she felt like it, leaving the remainder to be typed by someone else later. As I am sure you know, many large MTSOs only require that so many lines per day be typed. In my situation, the transcriptionist essentially gets assigned doctors/clinics, so all of the work needs to be typed and returned the following day (the transcriptionists choose their workload when they are hired). At any rate, I am sure many people will find flaws with my help-wanted ad, but I did the best that I could to fully inform everyone what the job actually entails. BTW, as the ad states, the .07 cpl is only for one or two weeks, which covers my time for being on call to help out while the transcriptionist is getting comfortable with how the Macros function. In the beginning, the new transcriptionists only type a few small reports per day, so if you deduct 1¢ per line from the reports they have typed, I am getting paid very little.
jhwm, I would like to say "thank you" for the kind words. I have read a lot of really vicious things about myself and my company, none of which I feel is deserved. I understand that I might not have time to chat with everyone who applies, but I do not feel I have done anything to justify the horrible things that have been said about me. LOL--You're right, there is a lot of information coming at each new person in the beginning. I am not sure when you worked with me, but these days, I forewarn anyone new about the information coming their way and that they do not need to memorize it. Some of the information that has been compiled is on things that are not related to the job, such as how to do certain things in Word (basically everything I learned when first switching over from WP.1 to Word). The pictures of the animal's eye, lab forms, terminology list, medication list, etc. are supposed to be helpful so that the transcriptionist who is learning does not need to look all over the place whenever an answer is needed quickly. Sorry, I am in defensive mode and keep finding myself trying to explain everything! Again, thank you for saying something nice about me. I hope others see your post and realize I am not a total ogre!
And here's the followup article to that one...
See link below:
Followup to resume
Maybe someone can help me!
I have always been advised to follow up after an interview/test etc.
Is that possible after taking a standard computerized MT test?
Any opinions appreciated!
Thanks!
Followup to resume
Maybe someone can help me!
I have always been advised to follow up after an interview/test etc.
Is that possible after taking a standard computerized MT test?
Any opinions appreciated!
Thanks!
Please post a followup when/if you hear anything about this...
Starting to talk to supervisor (and then probably payroll) myself about this, as I'd also like an explanation as to how this figure was derived (so I can hopefully double-check to be sure it doesn't occur again).
I feel somewhat like a stupid unpaid shill for MQ now, having defended the line counts on DQS on several MT boards a couple of times now, because I have occasionally randomly copied and pasted my reports into Word and "seemingly" confirmed that the line counts in DQS were accurate.
Considering the amounts of these checks in general, being dependent on how long one's been on DQS (mine is less than $8, but I've only been on DQS for six months or so), I suspect it's something like them incorrectly rounding up (like maybe not crediting 64.5 as 65 but as 64?) or some little arithmetical folderol like that.
Anyway, I'd be very interested to hear what the discrepancy is all about, from anyone who hears anything. I sure do feel that we were owed an explanation in the letter along with the check, regardless.
Followup poll regarding bifocals....SM
It just so happens that I went to the eye doc last month, and he recommended bifocals! Yikes! (I'm 44.) I was leery of the progressive bifocals (and their cost) so I ordered some old-fashioned lined bifocals. I have to wait 10 days for them (obviously not Lenscrafters) so I'm really curious how I'll do.
Bifocal people, what kind do you have, and do you like them?
Followup poll regarding bifocals
I have had both bifocals with line and without. It takes some getting used to, but after a day or two, no lines are what I went with. I now wear progressives trifocals, have beginning of cataract in each eye, but I tried one pair for transcription and one for driving and chain around the neck, pain in the neck. My pair cost me 285.00 and I am very happy with them, just got a new prescription for the progressive trifocals. Good luck in your decision.
FOLLOWUP: We are now only $75.00 away from reaching our goal.
You generous donations are amazing and truly appreciated. Once the goal is reached, I will be walking into Walmart to speak to the store manager about getting a gift card to this family back east and know that the MTs children WILL have Christmas this year!
THANK YOU!
FOLLOWUP: We now only need $15.00 and we will have reached our goal
and I will be on my way to Walmart. You are all fantastic people to be so giving. I know that it's hard to scrape bucks together working in this industry and at this time of the year, so again THANK YOU for your emergency donations!
Late Payers Followup
These are all very good responses. As a usually-paid-late IC for a small MTSO, I am learning from your ideas. I hope more folks will add in their comments as well.
Followup story linked below
http://www.gcn.com/online/vol1_no1/41036-1.html
Exanders to the Recycle Bin Followup
Right. There is still straight typing out there.
The point is that once one agency says, "We have ASR and now we are paying our transcriptionists 5 cents/line" what do the other agencies do? Eventually they have to do the same thing and eventually we will all have VR or ASR and eventually all be paid 5 cents per line. That's the way it works. One company can drive the entire business down.
Followup on the foot pedal
I was told by EMDAT support that there is nothing I can do, except buy one of their footpedals! I smell a scam. They can program this complex software, but cannot figure out how to make all footpedals compatible? Oh well, complaining won't solve my problem, Just had to vent a bit. Thanks to everyone for all your input. I am off to spend even more money before I can make any.....
Depressing News followup
My PT job was at a hospital that used Meditech so I do have that training on that software, but I have worked via the Internet for years with a couple of diff hospitals so thank God I did have that experience in other software programs and knowledge of Internet.
Meditech is not a MT friendly program either but I did make good money so now I am going to have to find another PT job to help the gap. I sure am going to miss that account. I have been so lost since I lost my hourly paying hospital job and going back to working by the line for my total paycheck and I hate it. I really have thought about going back to school at age 58 and doing medical billing maybe. Hope it improves for all but I really do not think it will for a long long time.
I have a problem with followup versus follow up
Which is correct.
Followup in the office tomorrow or follow up in the office tomorrow?
He was told to followup or he was told to follow up?
he presents for followup or he presents for follow up?
Thanks so much for any help.
Followup for AHDI and Indian transcription
As promised, this is the new response I got from AHDI regarding the special pricing for certification exam from AHDI.
EVERYTHING BELOW IS A QUOTE FROM AHDI
I believe that information comes from a dated press release that was sent out by our testing company, Prometric, when the exam went live in India. That is the correct price being offered on the exam there. However, we also offer that very same rate here in the US when we run promotions like our current Credentialing Cup. In addition, at least quarterly we offer this discount on our exam to individuals who do not want to participate in the Credentialing Cup. (If you're interested, you can read more about the Credentialing Cup at http://www.ahdionline.org/scriptcontent/CredentialingCup08.cfm. This promotion is our attempt to engage US transcriptionists and encourage them to become credentialed. In India, transcriptionists sit for this exam because they WANT to earn the credential - not because it necessarily pays them more money. We simply don't see this attitude often here in the US. MTs here only seem interested in certification if it is going to directly impact their wallets. I can understand that - having worked for many years as a production MT and watching my line rate slowly erode - but someone needs to take the first step toward professionalizing this industry. MTs need to learn to speak with their feet. If they get credentialed and they engage in continuing education, then there is no reason why they should settle for working for an employer that does not recognize the value they bring to their position. There ARE companies paying more for CMTs. We add them to a growing list every time an MT reports one to us. Check out: http://www.ahdionline.org/scriptcontent/whocarescert.cfm.
I don't blame the transcriptionists in India for our falling wages here in the US. Linda Kloss, CEO of AHIMA, gave a presentation at our annual conference a few weeks ago. She showed us a graph that detailed the profit margins for hospitals over the last several years. It was shocking to see how financially stable hospitals have been pushed out of business. Hospitals that once had huge profit margins are now operating in the red. The rising cost of healthcare and shrinking reimbursements from insurance companies are, in my opinion, the primary drivers behind the drop in wages for MTs. Hospital CFOs see medical transcription as a COST. They don't understand that documentation is the beginning of the revenue cycle, and that medical transcriptionists are the first line of defense for risk management. Many CFOs fall prey to technology vendors who promise that their widget will eliminate transcription, so they buy into expensive technology solutions like templates and speech recognition only to find that it costs them even more in the long run, and their documentation is now substandard. Hospitals aren't making money, transcription services are no longer making money, and, therefore, medical transcriptionists are also struggling.
One of our primary goals at AHDI is to raise awareness about the vital role that medical transcriptionists provide to healthcare. We are lobbying (literally, in Washington DC) to bring attention to the need for accurate, timely, efficient documentation. We are making the case for keeping a human professional involved in the documentation process in order to ensure quality record keeping and impact patient safety.
It's unfortunate that people misunderstand the goals of our association and automatically assume that we do not support US MTs, or that we only want to make money off of MTs. That is so completely far off from the truth. One-fourth of the staff at AHDI have worked as medical transcriptionists. We are passionate individuals who are extremely devoted to our profession and our colleagues in this industry. And we need the help and support of every single MT in this country if we're going to turn this industry around.
My daughter will followup at MCV Pediatric Hem/Onc. for the rest of her life - sm
They said that is the norm there, granted this is cancer followup and not normal yearly physicals for an adult.....she is only 5 now so she still has a long way to go. But as for their normal pediatrician, I will take them their until they graduate high school (I did the same), then onto a regular family/adult doctor.
I'm trying but I'm getting really frustrated!
I know work slows down but they should at least have a backup account to give me so I can get SOME work. I'm going to give it a few more weeks, but if this is any indication of how they do business, I really don't think it's going to work out. I think they are just over hiring to get the TAT quick.
Very frustrated
Does the QA (not the people, just the QA itself) make anyone else feel inadequate?? I try and try to do a good job, consider myself to be good at it, have been told by numerous doctors and employers that I do a great job, but somehow, I just can't seem to cut it working for a small MTSO. For 30 years, I've transcribed things by what is correct. Now working for a "verbatim" account, I can't even make a sentence correction to read better without it coming back. Some of this is truly ridiculous. It comes back whether it changes the meaning or not. I have been trained to "fix" things, but now trying to "undo" 30 years of training is hard. It's hard to type what you know is incorrect. How are some of the ESLs every suppose to learn it right, if we constantly type what they say wrong? Everything from wrong pronunciations to grammatical errors?? And it is NOT just ESLs. It's Americans who should know proper English and grammar. I think this job is easier for someone just starting out to learn it this way, rather than trying to change. I guess you CAN'T teach a dog new tricks... this ole dog, anyway!
Frustrated
Does anyone make money transcribing/editing???? What If so, how, where do you work. Maybe I have not found my niche. I was hoping this would be it. What companies are good? I spent two years going to school and have been transcribing for 2 years and editing for almost a year. I prefer to be an IC and have had many, many people tell me they want to become a Transcriptionist and work from home. I tell them don't bother it is not worth the time and lack of money. I am probably just too slow. The problem is that I really enjoy doing this and love the freedom and working from home. So, I plug away. I am ready to quit and just scrapbook and quilt. Forget work.
frustrated MQ MT
ASR letter came to me on Friday. I am being dropped 20% on my ASR work as of Oct 1st. Been with MQ for 8 years, been an MT since 1976, very upset about lots of things. Anyone who does ME work, contact me.
Frustrated again
It took me 6 months to finish a 1 year course for MTs. It took me another 4 months to find someone to hire me. I seemed to have been one of their better typers, since the e-mails with nasty remarks got sent to all of us and they were not any thinkg that applied to my jobs. Talk about some stupid errors! I have managed offices for the past 30 years and wanted to find a job that I liked and could stay home. Thought I had it! It would have been 1 year this month. The company I worked for has a very poor computer system. They are constantly having problems with their e-mail. My last job typed to them was a very long one, which they claim that they never received. I sent it twice to both owners and also saved it twice to the site. I have not been given another job since, nor have I gotten paid for the previous month. I feel I am a very adequate typist. It only takes a little practice and any one can get a doctor down pat. I use the internet alot for words I don't quite understand and usually get good results. I am now back to the point of testing for everyone and anyone and hearing the same thing, "We need 2 yrs+ experience." I'm glad I kept my day job for this past year. I am still not ready to give up though. Is there anyone out there that hires old women with excellent typing skills and the know how to find what they need in order to type a good report?
Frustrated!!
Yesterday I was laid off from my MT job due to an account pulling out suddenly. I live in a different state than my employer, and when I went to file for unemployment, I found out that my employer had not filed the necessary paperwork and reported my earnings to my state. I was told I would be denied unemployment initially but to appeal the decision while they do a wage investigation into my employer. Has anyone ever had this happen to them? I kept all my pay stubs from my employer showing all the taxes being taken out, but was also told I could still be held liable for the taxes.
frustrated
Yes, I have taken an intense 10 month course. This is a 2 year course condensed into 10 months. I took this course and was told there were lots of jobs....just the college promoting the course I guess. I had 92% overall and 97% in transcription, but everyone wants experience. How can you get experience when noone will hire you. any suggestions?
Thank you - frustrated is exactly what it is.
x
Frustrated
Yes, I was set up and am currently working, but am not able to look up past reports, etc. Looking for a manual for instructions..........
I get frustrated too.
I know. I get frustrated too. My BOS 2nd edition has the error on pg 297. There is also an error on pg 50. Aster-Coller should be Astler-Coller. I also bought the CMT Review Guide and found tons of errors in that book too.
Frustrated
Okay I applied with Diskriter three weeks ago, went through the testing, both written and transcription. The recruiter said I had made too many errors and sent the test back to be to correct. I did that and sent it back to her. She said everything looked great and I did very well on the transcription test. I had two phone interviews, one with the recruiter and one with the HIM director. I had already set up a schedule and everything. Both sounded like I had a lot of potential especially since I have alot of experience with ESLs and don't mind them at all. I had not heard anything all week and so I sent an email to the recruiter. I also called to leave a voicemail and found out she was on vacation. Therefore, I left a voicemail on the directors phone (because the recruiters voicemail said to do so). I waited all week and this morning got an email saying that at this time there were no available openings for my hours or qualifications. WHAT DOES THAT MEAN? I told them both I would work weekend evening and they said great as that is what they needed most right now. What gives? Has anyone else had problems with this company? 
Frustrated by All
Mostly in response to "I think most people do not understand our job". I must say that I agree with you wholeheartedly. I have worked at home for 8+ years and feel more stress than some executives. But now even some of the companies are behaving that they do not understand we are doing this for a paycheck and just not to fill our hours. I work for a large national company and I just sat here for the last 4 hours waiting for work from a supposedly full work pool. Meet my 1300 line a night minimum? In their dreams. In fact, usually a nasty e-mail follows the next day as to why lines were not met. If we do not receive the work, then we cannot do the work. I would give anything to go back to the days when we were actually PAID to transcribe. Most people believe that all we do is sit and type all day (and we do, all day/all night to make a check most people only work 8 hours to get).
Just needed to vent. Thanks for listening.
frustrated contains 2 Rs (nm)
x
You are welcome, frustrated, and please
no longer feel little. And try to forget about that feeling. This is not high school anymore, or at least we have the ability to walk away knowing who we are without letting other people mess with our self-esteem. You are looking good to your boss right now for your asking intelligent questions. And proving yourself to QA that you are not afraid to document errors. You are also earning money for your little one. And these things are much more important than impressing people who do not even admit they understood what you were talking about in the first post. Like I said you know who you are, and you can't let anybody take that away. BTW: Even if you did make a mistake so what, is that an evil thing! No. We learn from mistakes. The only mistake I say you made was allowing anyone to make you feel small. And it was a mistake for me to even answer the posts before after my initial post. I usually don't answer people like that. But, so what, life goes on and it will be a beautiful afternoon. It's all how you look at it. Good luck to you frustrated and remember the most important things in your life: Your family, your boss, and well, you!
To: Frustrated
Don't be bothered by some of the many bitche$ on this board! I too, had the same exact problems with inconsistent QA and received the same, negative, nasty attitudes! Everyone kept going around the fact that the whole issue is INCONSISTENT QA!! Not you, the MT, doing your job. And I can totally see your point of: If it is NOT on your acct specs, then why would 1 QA tell you to do it this way?! I totally get it, and there are very nice MTs on this board, but some are just so sour, so don't let them get you down. Like the other poster said, some people just need to get a life! Have faith in yourself and your ability, and you will go far!
Frustrated
Yeah, that's for sure. What I really hate is having to ask for help from the support team where I work. If you're not a computer geek like they are, they really seem to try to make you feel stupid.
To frustrated s/m
Email me and I'll give you the name of a company that will hire you if you can pass their test. The pay isn't the greatest but maybe a place to start. I might add that I think it will be near impossible for you to work with 3 toddlers unless you either have someone to watch them or work while they sleep.
Frustrated Beyond Belief
I'm having the same problem too. I try to start out the day with a good attitude, and pretty soon I just want to pull my hair out. It seems like EVERY day it turns out this way. Plus I'm just learning, so I don't know if I'll even be able to get 1000 lines. How DO you get 1000 lines in an 8-hour period when sometimes it can take a long time to listen to something or clean up a real mess. I honestly don't know if I'll be able to do 1000 lines a day. The dictators are not tht good. I had one today I couldn't get the name of the patient PLUS she dictated the wrong MRI #. I fought with that thing for over an hour, trying to figure out how to get the name. How DO you decide how long to spend on each report esp. when I'm like you; I don't like to leave a bunch of blanks.
I get frustrated with ESLs as well,
I take exception to your statement that *whites are smarter and work harder* and *can't help it if we're born white* Do you REALLY believe that? Do you know how racist you sound? ESLs are ESLs because their primary language is something other than English---how does this prove they are are not as smart or don't work as hard as *whites*. I guess ESLs also had the choice of being something other than *white*. I feel sorry for you if this is how you genuinely feel, because you sound like a Nazi.
Computer help-frustrated
Anyone out there who has great computer knowledge? I have been fighting lag issue on an acct on am I on. It is Meditech. I have other Meditech accts and do not have any issues with them. I have been told so many things some by my company's IS, other things by the people who do my computer work and I do not know who to believe any more. Some thought it was bandwidth issue, some thought my AVG Free antivirus, but I just put on Norton's 2007 and still have the problem. The strange thing is I could type in this hospital's Meditech program with AVG off once I got in and was protected with their Citrix, however it was shortlived, even though I could do this on a daily basis. I have been told that I have redundant programs running, but my computer people looked at the task manager processes and said nothing out of the ordinary, I cleaned files, defraged, do my anti-virus daily, Ad-Aware, clear cookies/temporary files, upgraded my Time-Warner Internet Service to Premium to speed up upload/download, called Time-Warner's National Help Desk, had their tech out to the house and checked connections, added another stick of RAM and my computer is just a little over a year old. I have been told that maybe I need to have the operating system cleaned out, which would probably mean dumping the whole thing and starting over. I suggested maybe cleaning Windows registry, but the company IS people will not help with that because employee computer. A friend of mine is on a different acct and had terrible lag problem and someone who she calls a computer God had her go into regedit.exe and had her delete a license and installed new Citrix and now she does not have that problem, but I cannot contact that hospital as it is a client and that is a no-no and for reasons I cannot go into she will not let me give info to my IS people. I am at my wits end. I should mention that I am the only one with this problem on this acct. I am wondering if it is a problem with my computer and whatever port they have me in at the hospital. Once again, I know nothing about how or why computers work, I just type on them, but I think you can see why I am frustrated. 
I get very frustrated, too. I correct them and (sm)
explain the corrections on the finished report for their reference, but the same mistakes happen over and over again.
Frustrated dial up
You may not be able to do much about the speed of your PC but do you have options re. the type of program you are using. Some programs allow the work to come in while you are typing the current job, therefore the work will continually flow in enabling you to work without interruption.
Very confused and frustrated!
I have worked for the same ortho office for 16+ years. During that time I was offered the opportunity, by my boss, to work at home which I have been doing for the last 4 years. I had to buy all the equipment to set up, nothing was paid for by the company. During these four years I have been told to work in the office to cover for vacations, sickness, etc. I understand that and have no problem with that. What I do have a problem with is my boss telling me suddenly she wants me to work back in the office for awhile. When I said no she seemed okay with that. She then kept asking me when I was going to get DSL. I finally got it (at my own cost) and then 2-3 months after I did get it my scheduled suddenly was changed by my boss to work in the office every Monday. Shortly after that my schedule was changed to work in the office full time all week every other week of the month. I feel like a lab rat that is being experimented with! The only reason she will give me is that "it is a business decision." There is one other lady who works at home also and the same thing is being done to her. There are two other transcriptionists who work in-house who had no idea these changes were coming or why. What would you do?
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