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Serving Over 20,000 US Medical Transcriptionists

Filed complaint with Better Business Bureau against MTSO

Posted By: Not Working for Free on 2008-08-18
In Reply to:

for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?


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Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her.  Also the amount is less than $100.  Thanks.
Glad you filed a complaint and that you're okay.
 
Better Business Bureau BBB.ORG 39 hits of
Ameriplan with UNSATISFACTORY ratings.  Do more investigating before you waste your money on an MLM scam, and please don't tell me to check it out because I already did two years ago.
Not listed with Better Business Bureau?
I have been offered a really good position with a company, however they have no web site and are not listed with the BBB. Should I be suspicous? They are a small company, but shouldn't they be listed voluntarily or something?
Complain about Toth to Better Business Bureau
By using this link:  http://pittsburgh.bbb.org/Find-Business-Reviews/
So the MTSO should be in this business to accommodate you? SM

She should go to the trouble to find and maintain a client and give you the money? You are  delusional.


I did that once, and put my non-paying MTSO outta business!
;p
according to the US Bureau of Labor Statistics . . .
"According to US Bureau of Labor Statistics (BLS), there were a total of 97,810 medical transcriptionists working in the US in May 2003, the latest period for which data was available."

http://www.globaloutsourcing.org/content/Processes/2005/105010101.asp
Go to myfico.com..they give you all 3 credit bureau sm
scores and they come within 1 to 2 points of your actual FICO score (what creditors look at).  I just bought a house and did months of researching credit scores, cleaning up credit, etc.  Another good site is creditboards.com.  They have everything!
I have never filed BK, but I would
do everything possible to avoid it.  You didn't get in debt overnight and you aren't going to get out overnight.  I believe it is morally/ethically wrong to file  BK because you managed your finances poorly.   I've made some bad financial choices in my lifetime, but it was my fault and my responsibility to pay them.   
I have filed not too long ago due to
unfortunate circumstances. Employer never did a credit check and due to needing some time to get things together let them know thatI was filing etc. They were very kind and it has never affected their attitudes towards me etc. Still have a great relationshipt with them. If you need to go ahead and file. I dont think it will affect your employment opportunities at all. Good Luck !
depending when you filed,
I used to Efile with them every year, and it was always the 2nd Friday from when I filed that I got my refund, but if it was towards the end of the week, thurs/fri, it may be the 3rd, which would be about 2 full weeks.    Good luck!
She hasn't filed for a divorce yet -

Because the state she lives in does not recognize legal separation, she had an agreement drawn up by her corporate atty.  This agreement handed the house (quick claim deed) and business over to her, while her "future ex" draws his pension and moved to warmer weather (California).  This all happened when things were friendly. Now she wants a divorce so she can get on with her life (with her new beau she is buying the house with).  BAD idea since she has not filed for a divorce.  Anyway, thanks everyone.  I think I'll be visiting her in jail.    


And if there were charges filed and case goes
to court then it would be beneficial to have "rape" documented.  I still can't believe that anyone thought it was necessary to change the wording. 
I filed in February and had mine within
x
Bankruptcy is not that bad- filed earlier this year and
bought a truck 2 months ago and I am currently working with Lending Tree to buy a house and hope to close in the next month.  So there is life after bankruptcy.
student loans can be filed on after 10 years
of no payment. I did it. Unfortunately.
I did. I never have regretted it. We filed 7, I beileve. All unsecured debt was wiped out. Kept my
xx
I filed for an extension and paid nothing until August 15th. No penalty for that, just interest. nm
x
This is my exact complaint

The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!


It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?


 


 


You are correct. If you have a complaint about something sm
they will tell you to go find another job. Communication with them is the pits.
Ridiculous complaint?

Busy, you should really try to be a little kinder.....or read her complaint a little more closely.  I think her complaint was not about CONSTRUCTIVE feedback.  If she gets hard copies she can't read, what good are they?  Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female."  No problem, if that's what they want, that's what they get.  I corrected my Expander to "Black."  Editor #2 comes along and corrects me saying "black or white" is never capitalized.  I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me.  At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it.  At least editor #2 had some sense but ridiculous?  YES, indeed. 


Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine.  I worked for MQ and for Spheris when they were Edix.  Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.


Then it's already gone, why post a complaint?
I'm perplexed by this.
biggest complaint
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain?  and what suggestions would you give to help?
I ain't never heard this complaint before.

Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
Definitely not...how do you know if it's a valid complaint?...(SM)
This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
My only complaint with mine is that...
my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
She worked all those years with no complaint.
x
Unfortunately it is legal..so yes it is business and they will continue with bad business practices
x
You want us to have "O" work? They would track that complaint in a heartbeat.

communication and reality.


Talk about your drugs or your dinners.  Pass over MQ.  We won't mind a bit.  Our lives are rough enough already without biting comments.


We are trying to dig out of the quagmire MQ/Philips has put us into.  Like I've said, MTing is no longer a profession or can be considered a "real job".  At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.


Work is not saved for certain MT's. I hear same complaint
z
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
File a complaint with the attorney general
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA.  I have all the VISA receipts.  Two office visits I wrote separate copay checks, which have cleared my bank.  The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay.  I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays.  My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract.  So who do I complain to?  It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system.  Grrrrr.  I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!!  Anyone else go through this rigamarole/nightmare and who did you complain to?  I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc.  Thanks in advance.
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
I made my business your business by posting and...
I totally respect everyone's opinions. It is easier for others on the outside looking in. That's why I pushed the "post reply" button yesterday. I trust my fellow MTs and I know the more I read from you all, the more confident I am becoming. I just need that final push, not from him though. I also wanted to let you all know that the physical abuse while I was pregnant was documented by my doctor and the hospital. I only wish I had known then that it is a felony to abuse a pregnant woman. I also photographed my face from a couple of weeks ago and told several people in my circle. I had such high hopes for us. Now...not so much. I'm not saying that I won't try to get him to church, but I realize that God can only do so much for someone who isn't listening. j
Business is business. Internet forums are
.
The MR reports were being filed. Referring physicians/medical care providers reports were not.
This is a hospital radiology department with in-house MTs and a clerk who is in charge of the report distribution.
For a business ad?! A business that deals
''Transcriptsis'' x2

''with good track record''

''serve our clients of all sizes'' (I know what they mean, but I just think the wording is funny)

''strive to achieve highest possible quality'' (once again, they never met an 'article' that they didn't hate)

''all departments including H&P...'' (or a comma, for that matter)

Don't know what you're complaint you're making with this post. sm

You stated in your original post that you don't want to work weekends or odd shifts. What is your definition of an odd shift?  Second shift?  Third shift?  Sounds like you want to work M-F on days.  Sounds kind of rigid to me. 


Personally I like second shift, so everyone working days means more work for me! 


Is that really any of your business?
I would think that it would be very wrong of you to spread the information you found on Google while searching for the patient's name. Are you 100% certain that it is the exact same person you are transcribing? Even seemingly oddball names can be duplicated and how would you look spreading around gossip? Even if it is court-documented, it really is not your story to tell, IMO. I would love to know who is telling you to put it on the news. That is about the craziest thing I've heard in a while, although quite good for a laugh.
MT business
It depends on how large a business you want.  There are still some small accounts, (10,000 to 18,000 lines) per month that are still on tape that you can get.  Also the digital is not that hard but I will not pay for anyone to transfer my files, I can do that.   I do not have a phone in system but if someone were to ask I would probably start out with the ones that charge so much per minute and use their system until I knew for sure the account was staying.   Where are you located, have you networked with anyone in the area?  Are you set up for tapes as well as digital?  If you start out alone, you have no back-up, you have to do everything.  When you hire I/C's sometimes they are dependable and sometimes not.   You will not earn much off of them if you want to keep your accounts.   You will not be able to charge as high as the larger companies nor go after the larger accounts at first.   It is a fine line as to having enough help and enough work and that is why you hear the complaints all the time, "We have run out of work" as you have no control over how much or when a doctor dictates or if he takes time off.  But would I give it up, probably not as the money is good to me.   You can E-mail me with any specific questions, I have been doing my own small MTSO for over 20 years.   Been through it all, ups, downs, good times, bad times, and everyting in between.   My accounts have been with me from 6 years to 20 years so I feel that they are pretty stable. 
Well I am sorry that you are using this business as sm
your excuse, but hospitals pay their people for holidays and if by chance you have to work them, they pay you time and a half.

I do not know why a business owner cannot take these things into consideration when setting up a business. This is a business just like any other business and if you have employees, those employees need to be given the same consideration as any other business. IC status is different, but I find using the nature of this business as an excuse just a little weak.

A good business head would enable you to provide benefits for your employees and if you have already made up your mind it does not, then I think probably it is because maybe you need someone else to do that figuring for you.

I am not being mean in saying these things, but even small business owners I know are able to work it out that a holiday is a holiday (whether you have to work it or not) and an employee needs to be compensated in some manner. To me, there is no excuse for not doing so.
new business
My opinion would be to let them either work at home or at the company.  I prefer to work at home, but some people may not.  As far the pay issue--when I started doing transcription I made .06 cpl and I think that is a fair rate.  Hope I helped
This is really none of my business, and I know that,
but the more I read of your story, the more absurd it becomes to even think of staying with this man.  I'm truly sorry.  I know how hard it is to leave, as I had to that in my former life, and believe me I wanted my marriage to last "til death do us part," but that ain't always possible.  I too TRUST in the Lord with ALL of MY HEART and SOUL, and as I said, sometimes it just ain't possible.  The Lord will guide you through this.  Guess it is just that as an outsider it is easier to see the forest for the trees.
Been there on business
I used to work retail management and my company had a resort there. I have been there several times to meetings and we always had some time to do things. I always enjoyed it and would like to go some day just for pleasure. There is lots to do there.