ExText Problems every day. Need some expert advice

HELP! Does anyone else have this problem and what did you do to solve it?

I use ExText and if I do a Cntl-S then Cntl-T, ExText will close both the document I've been viewing AND the job I'm working on, then open a completely new BLANK document, no headers, etc. I still have the voice files, but no document. I lose the job I've been working on as there is no time to save it to disk. It  usually near the end of transcribing a job. It happens every day, usuallly near the end of my shift. My production is suffering because of it, too.

I'm getting so frustrated and don't know what to do anymore. ExText has been reloaded a couple times and that doesn't solve the problem. I've been told it's my Word causing the problem and I have to remove it and reload that program, which I had done months ago, but still have the same problem.

I don't know where else to turn or what to do. Am I destined to NOT work for any company that uses this program? If so, that leaves out a heck of a lot of jobs.

Other than this problem, I really love using ExText. I think it's great...when it works right.

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Hello

I am also in the process of going digital.  Some things I have learned along the way.....

1. I bought the Olympus DSS 330 for each of my docs.  It's reasonably priced, easy to use, and software works great.  I bought the recorders, because the doctors were completely happy with the tapes, and I am the one who wants to cut down on travel time and gas, so I felt like I should supply the recorders.

2. Audio files are too big (at least for my e-mail) to transport via regular e-mail, and they have to be secure or encrypted, so I bought space (personal/small business account) on CryptoHeaven for 2.49/month.  This is supposed to be HIPAA compliant and secure.  The files get uploaded to this site and can be transferred back and forth between you and the doctors' offices.  Keep in mind, if you or the docs have dial up, this process takes forever, so it is good to know what type of internet connection your docs have.  Cable and DSL are much faster.  If they have dial up, it could take up to 30 minutes for them to upload one day of dictation or even more.  Just a side note... I have found that audio files in DSS format are the smallest and thus the fastest to transfer.

3. I also use WinZip with this as an added protection.  The practice felt comfortable with the protection of WinZip, but WinZip alone does not provide the vehicle to transport the large DSS audio files, and DSS audio files cannot get compressed much more, so that is why I went with CryptoHeaven. 

You can e-mail me if you would like.  Keep in mind, I am no expert, and I am finding out things as I go along.  I will let you know how it goes.

Lynn  

Do you have a "sample" report of something you've already done in whatever format you're currently working in?  If you do, you could take your report and figure out how much you made doing that report in the format you're currently working in.  Then copy the report and put it in a new document with Times New Roman 11 and one-inch margins.  Then, using 0.9 gross lines, figure out how much you would make with the new format.  Compare it to the old.  Maybe do this with a few different reports to get an idea of a true comparison.

Hope this makes sense. :)

Even my QA person can't get this one, so I thought maybe someone here might have an idea.  Podiatric.......the doc says, "The patient relates that approximately four months ago, the patient stepped into a hole and twisted his foot.  He heard a pop and has since had intermittent heel pain.  The patient does relate ______  dyskinesia with pain on extended periods of weightbearing." 

Once, it sounded more like prosthetic, only without the "r" sound, and the second time maybe even like postatic, which I know is not a word.  Any help would be much appreciated as he has gotten me on this twice already. 

Were it my personal account, I'd just call him and ask him! 

does anyone know of where I can find or how I can go about looking for a consulting person to help me out with trying to get local accounts and what I need and should do such as contract, how to go about charging the client, what software is needed and the ins and outs of various ways of getting the work back to the client?  any information would be so greatly appreciated.  I just need pointed in the right direction. 

Or can somone give me advice as to what they did to get up and running?

Have a beautiful day!

but it seems the experience that I have had with these, they are fairly short.  I guess they could be lengthy, but I would say on an average $3.00 a page should make you a mighty fine living.  You may want to see some samples before pricing this one out.  The experiences I've had were with a hospital, and these were fairly short reports.  The pathology department employed two full-time hourly MTs for a hospital that probably held about 650 beds.  The OR had about 12 rooms.  The ambulatory surgery department had about 5 rooms.  These are all just my opinions though.  Good luck to you! 

Going into the printer properties and checking your printing preferences. If your not sure how to do this....Go to your Control Panel, open up Printers...find the printer, right click on it, hit properties, and under the General tab, there should be an area at the bottom titled "Printer/printing Preferences (something like that)..hit that and check out all your settings. I'd play around in that areas with your settings to see if somehow something is in there wacko.. Just a thought. I hope it works..

I just downloaded the EditScript (Escription) program onto my computer but I'm not getting any prompts from the Installation Wizard to install it.  This is a brand-new computer and I'm kind of a Vista imbecile since I've never used it. 

Is there some other step I need to take to get the program to actually install onto my computer so I can use it, or have I done something wrong? 

I'm SOOOO confused and can't reach my supe to ask her, so I was hoping someone here would be able to offer some advice.

Thanks ever so much!!! 

absolutely nothing, but I'm going to give my opinion anyway. 

Here's the problem with the whole QA process.  We (MTs) are told when interviewing that this or that service strictly adheres to the great and almighty, BIBLE of medical transcirption, the BS, er I mean BOS.  Then, when hired and given our assigned accounts, we are told the BOS applies, but .....  we do it this way for this client, that for that client, and the other way for another client. 

So, we as MTs are supposed to sift through all the crap and put out a flawless document and on top of all that, we now must also consider the egomaniacal QA person who has their "own style" of QA? 

So, now we must take an awful dictator who can scarcely put together a coherent sentence and make sense of what they are saying, then we have to make sure that whatever sentence we've constructed to articulate the dictator's thoughts strictly adheres to the rules of the BOS but WAIT then we must make sure that we've broken the correct BOS rules to suit the account specifics, and then we must now contend with the QA person who has decided we should dot our I's with little hearts cause that's the way she likes it?

And we do all of this for 8 cpl ?!?!?!?!?!

Somebody stop this crazy merry-go-round, I feel sick! 

I have never heard of them and they sound kinda metal to me.  What category does INXS fall into?     I said I know very little about the music that these people are singing for the most part.  Is Nirvana metal? 

Thanks.

I have been an MT for over 10 years.  I also am getting burnt out, tired of my job, day in day.  However, I do love transcription and make excellent money at it, have grossed over $50,000 per year the last 5 years.  I decided to go back to nursing school and am very happy with my choice.  However, over these 10 years of transcription I have had my ups and downs.  My biggest issue with being at home working is lack of socialization, being home day in and day out with just the kids and the animals really gets to a person, sure hubby is home at night and thinks working from home is the easy life, thus the return to school and boy has my overall enjoyment of life changed once I realized I was the problem, not everyone else and I needed to find myself again.

Anyway, my biggest advice to you three-fold:

1.  Get into counseling for yourself, find out who you are and what your needs are, whether or not you think you need to, I sense you are feeling overwhelmed and need someone other than your family to talk to that can be nonjudgmental to your feelings and needs.

2.  If you're only making $100 after you pay preschool you can either keep doing it and be miserable, or quit because you are lucky enough to have a husband who can support the family without your income. (See how fast his mind changes just by losing the income you do have as to whether your job means anything.)  Or look for a different company or office that you like more and are more productive if you really want to do transcription (lots of fish in the sea as far as companies).

3.  Find a local "mom's" group where you can get out and socialize.  MOPS (mother's of preschoolers) is an excellent one that is nationwide, they have a website.  Also Mom2Mom is in a lot of areas.  They provide a once a week time for moms with kids the same age to get together, socialize, (some offer spirtual guidance some don't) and each week a different mom takes a turn watching everyone else's children at the facility that hosts it so the other moms can talk about things they have in common.  Every stay-at-home and work-from-home mom needs to socialize with adults, without their kids, or they will have a nervous breakdown eventually no matter how much they love their kids.

Sorry so long but it does get better but you have to take the first step at making yourself happy.

Does anyone like extext?  Any information on Extext would be helpful!  Does anyone like the word Expander better than shorthand?

TIA

Is anyone familiar with this program?  I have been offered part time and she asked me if i had a dictaphone, and then said we use extext where it goes directly into the hospital.   Help!! 

Texas - sunny and 78 degrees!

installed on their home computer and discovered that Control T or Control X won't work in Word any more?

If so, does anyone know how to fix it?  I really need help here and can't get it from anyone. 

I work on ExText, and have previously work on DQS;

Yes, it has a spellchecker (mine does anyway) and expander.  As compared to DQS, they are comparable...not really much difference that I can say right off the top of my head. For me, the program really doesn't seem to make a huge difference, it's more the dictators that seem to make the most difference, as well as the company you work for.  My company happens to be great! Loads of work, plenty of incentive, and nice nice supervisors and QA. I love it!!!

Ours is set up so that you have to search for the correct patient and correct encounter number. Hit select and that patient's name should come up on the demographics screen. When you open the document, the name should be changed to the correct one.

If the correct patient is not in your system, you have to create a new encounter.

Ellen S.

I use ExText.  Easy program to learn.  Great for searching for previous documents, etc.  It has its own Expander but you don't have to use it.  It is built-in, so if you leave the company you lose everything in it.  It supports the other expander programs just fine.  You can also make normals and save them in ExText in a different mode than in their expander.  There has been some talk here of low line counts with it (which I tend to agree with) and you may want to research that a bit, but they say it is the company you work for that programs how the lines/characters are counted and not the fault of ExText. 

Good luck to you!

I use it now and I love it.  I started out on eScription/EditScript and that was a breeze.  I was afraid EXText would be difficult, but it's very user-friendly and easy to adapt.  I don't care for the ESP, but EXText works great with my Instant Text.

One of my favorite features is the search.  If you don't know a doctor's name but can get the first 3-4 letters, you can type those letters and a ? and the search will give you a list.

Hi,  New to this!!!!

Other than ctrl, ctrl, is there an easier way to use the ESP on Extext?  If I highlight what can I do after that to do it faster? 

Also, if I'm creating one....how do I set it up???  ....example..... {bold on}HISTORY AND PHYSICAL: 

Thanks!!!!