Etransplus and communication
Posted By: me on 2005-08-18
In Reply to:
I started with them about 2 weeks ago. When I started I got a 60 second tour on how to use the system. I received 3 samples of work and no account information. I had to BEG to get the account specifics and that took about another week. Nobody answers emails, including the lead on the account. The account I was given is great and the system easy to use, but what's with the lack of communication? I have another interview today that was to be for a part-time job but I may take another one full time just because of the communication.
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MQ communication
You had fast communication? I could never get an answer from anybody anywhere, although the I-mail system did work better before!
No communication here either!
I think this was a good company until the consultants took over. It just seems to go downhill every time I think I want to give them another chance. I have emailed several things lately and no response from them. I emailed a question after the last conference call and it was not answered in the generic one they sent or sent to me personally. I have sent two more and no answer. I ask for examples no answer. I still am waiting for examples from about 4 months or more ago. They used to be so good about it. I also agree work is low. I went part time so it does not affect me as much, but I am looking to go back full time and do not know if that is possible with them nor if I want to!! Very frustrating!!!!!!!
Etransplus Does
Worked for them for over 5 years and then they decide to cut our pay to according to how many lines we type, example 6,000 lines makes 6 cents, since I had always been part-time with them, that is what I typed, so they expected me to go down from 9 cents to 6 cents immediately no warning, how is that for fair, or rather unscrupulous!!!!
Communication
I am frazzled. How can a company go from sending nasty e-mail to the employees to no communiation whatsoever. I feel like this ship is sinking and I want to jump off. Don't even ask who it is and no it is not OSi for a change, the other one.
etransplus
You get 2 pages of account specifics, 2 sheets of do not use abbreviations, and a few samples, that's it. The accounts are great, they only require 900 lines per day to be in the pool for drawings and the bonuses, and you can set your hours. I went through 3 nationals before them and have been with them since August and I am very pleased. Plenty of work, good accounts, rarely rarely ESLs, and a good platform to work on. Plus if you get 10,000 lines per pay period, they pay half of your insurance.
ETransPlus
They are out of TN and growing steadily. In my 20 years, I would have to say the accounts I'm on are the best I've seen anywhere. The platform is very fast, quick demo page. It basically looks like a version of Word. I have maybe only 3 ESLs. The benefits are good, tiered pay depending on lines, shift differential, etc. If you meet your goals, work your shift, etc., at the end of the year they pay a bonus based on their profit. There are several tiers of health, dental, life, disability insurance depending on what you need. If you make 10,000 lines per pay period, they pay half. The vacation days are a little limited, 9 per year, but I didn't have any before so I am not complaining. They pay half your internet costs as well. No, we don't get referral bonuses. :)
EtransPlus
I believe you have to do 3000 a week for part time.
ETransPlus
Are there any other eTransPlus people on here? If so, have you had difficulty getting your insurance and bonus pay? I have been with them 10 months now and according to their paperwork, your insurance starts once you reach 10,000 lines per pay period, which was 9 months ago. I have emailed everybody and no answer. They promised a hiring bonus too, still nothing. Getting sick and tired of companies who offer all this and then go into hiding when you ask questions. What's with hiring the teeny-bopper supervisors???? Anybody else have problems with getting anything out of these people?
eTransPlus does not
.
EtransPlus
I work evenings and that's 90% of what I get.
Add Communication
.
etransplus
Has anyone ever worked for this company? I am considering employment with them, and was wondering if it would be worthwhile. Any advice would be helpful. Thanks!
E-MTS or eTransPlus
Can anyone recommend which company they would go with between E-MTS or eTransPlus? I am currently being offered positions by both and want to make a good decision. If anyone is or has been employed with either, please post a comment. Thanks!
etransplus
I have worked for both and I would definitely recommend etransplus. Did not stay at emts long enough to tell you one way or another what to do with them, but I am more than happy at etransplus.
I was able to use it with eTransPlus - nm
x
Poor communication
I think it is very interesting and would make wonder why she was fired. Sounds to me like someone with poor management skills, who was communicating bad information as they were not happy in their job.
I have been typing operative reports on the DQS for over a year now. My office has never treated me like I am a "dime a dozen".
Yes, I was talking etransplus
Never heard of etranz and glad I never have!
try studying COMMUNICATION
lol
Lack of communication?
I recently was hired for a national MTSO and was wondering if this was typical for most companies who hire you as an employee. They train you, tell you who your supervisor is, turn you loose on your account, and after that you are hard pressed to get in contact with your supervisor, or anyone for that matter, for questions. I had questions about:
1) how to fill out my timesheet, a) when to submit it, b) how the pay period runs - all I got was a sample copy and told to submit it on such-and-such day.
2) questions on formatting that were not in the AI sheet - no response either by E-mail, IM and lack of contact phone number other than the 1-800 office number.
3) Two days into the job - ran out of work on both primary and back-up account. Response - "sorry, we're just slow." and not by my supervisor, by another company associate as my supervisor was nowhere to be found. Never heard from the supervisor again. Haven't bothered to log back in to work.
Just wondering if anyone else has experienced this and is it typical. Do not want to mention the MTSO, but it is a well-known national.
frustrated.
Sorry, don't know what you mean. I don't have a communication board?
Are you the eTransPlus Amanda?
What happened?
Shorthand 9/eTransPlus
If anyone is currently working for eTransPlus using ShortHand 9, could you please email me? I am getting extremely frustrated with the program and would appreciate being able to talk to someone who is currently using it. Thanks so much!
Wouldn't happen to be eTransPlus would it?
If so, at least they have communicated with you. I have not heard a thing! But when work is out of turn around time, everybody is e-mailing
Yes, I usually got pretty good communication. NM
nm
Can one make money at etransplus?
Hi,
I am pleased with the benefit package and the line rate for insurance, but I was astounded by style they prefer. It is just so much. Can one make money there?
Here is an example of the communication/language barrier
My ex-husband had the flu, high fever and it was not getting better. He was quite ill. He went to his physician, a foreign physician with heavy accent. My ex tried to explain how sick he was. The doctor rx'ed antibiotic and sent him home. That night, my ex had a high fever and went into a seizure. Paramedics were called. He was still seizuring by the time they reached his home. He came into the hospital with bilateral acute renal failure due to the infection and high temp.
When I spoke to him, he said it was clear the physician did not appreciate how ill he was and the language barrier was limiting their ability to talk to one another. My ex was so ill, he didn't feel like being assertive. He should have been hospitalized. But, that is too late now. His kidneys never regained function and now he sits with millions of others waiting for a donor at UCLA.
Heartbreaking, isn't it?
Good communication, appropriate feedback...
a decent cpl, and enough work to meet line requirements. In my case, I want to produce quality work for a fair wage, not be expected to type my fingers to the bone, and most importantly, I want to be treated like a real person, not some unknown, somewhere out there transcriptionist! My goal is top notch work, not piling up stacks of cash.
It was so nice to have fast communication. I miss it. NM
NM
Communication is great. Last I heard in a newsletter
was Liz was back in the office part time,Jason was general manager, and altho Liz was prior owner, there was nothing about her being a general manager.
Ok, last time it was posted was in March, but when were the last 3 picked?
Are you all ever going to do anything about cherrypicking?
Good communication, help with problems, trust -
and when one employee does something wrong, address that employee, don't email everyone as if everyone was guilty. It gets so depressing when all you hear is complaints. By the same token, when someone does something right, when an account is happy with their work, let the Transcriptionist know. All we get is bad feedback, what mistakes we've made. Most of us are pretty isolated - would be nice to have positive reinforcement for a change.
good communication; trust on both sides; and --sm
not doing everything possible under the sun to cut the transcriptionists line counts at every turn. I get REALLY irritated with that. I need to make a living too.
has nothing to do with the race, but rather the communication gap when dealing with my own medical n
I pay a premium for through my health insurance coverage. I want clear communication with my physician. Please do not throw the racial aspect in, as it has absolutely no bearing on the point at hand. In fact, my gynecologist is Asian, but she has taken the time to learn our language because she chose to practice medicine here.
COMMUNICATION+TRUST = LONG HAPPY MARRIAGE
Good lord. Why is it when someone does not want to do something with their spouse it is "assumed" another woman and/or man involved? If he just started working and is probably working hard, long shifts etc, maybe he just wants a day to himself to sleep, lounge do whatever. Call and talk to him and tell him how you feel. Maybe he is the cautious type (I know my husband is), but maybe he just didn't want to hurt your feelings by telling you he just wanted to sleep/lounge/have a day for himself.
I am sure he misses you and the kids, but I am sure he is also tired.
You also said in your post you trust him 110%. Then trust him. Let him know how you feel, but respect him and don't go see him. Yes, you are an adult and no you do not need his permission, but you are his other half, you need to respect him (and vice versa).
Good luck and don't pay attention to the negative posts.
Open, easily approachable, and true communication is key.
.
I think DeVenture, eTransPlus, TransTech, and some Medware accts use
s
I work for eTransPlus, hospital accounts, and QA is great - nm
x
Problems as in communication?? If so, I'm soooo there. Sick of unanswered emails. No one cares
I told you once, I told you twice, eTransPlus is going down the drain!
Don't expect communication from anyone, we are only little "peons."
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