Equipment help -URGENT

Is anyone using the Voice Solutions DA-128?  If so, could you look at the power source and tell me the input and output voltage specs?  I recently moved and lost my transformer!  I need to find a replacement in order to work! 

• Equipment help -URGENT - Amanda

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I e-mail my supervisor 3-4 times a month on average.  On average, she replies about 50% of the time.  Of that, 50% of the time she has not understood the question and answered a different question entirely.  As that communication doesn't suit me, I try to hold strictly to either IM or phone.  

The phone, of course, she has the option not to answer (and exercises that option).  On IM, she asks if it is urgent and then to e-mail her. 

If a company requires you to be on IM for business purposes, and you can find your supervisor between Out To Lunch, In a Call, Be Right Back, or Busy, does it have to be URGENT?  I am not sure of IM etiquette, and as far as I am concerned nothing about my job is URGENT, but I only IM when I think it is IMPORTANT.  I don't ever IM and ask how the weather is or who she thinks will win the next Survivor.

It is getting to be a make or break deal for me.  Should I be able to ask her if it is URGENT when she IM's me asking if I'm there.  Or what I am working on?  Or if I will do a stat report for some unheard of location that she is going to send me anyway?

Are you seriously supposed to ask the question you IM'd about while you are trying to give it an URGENT rating?  I think it is rude and demeaning but maybe other people see it differently.  I would love your thoughts!

That would work, with the cell phone.  I have my house phone line and the extra phone line for work only.  The company I work for has toll-free access, so I don't need toll call or long distance service, and it runs less than $20 a month.

I also like having caller ID so I can also see who it is, and the answering machine so I can hear why they are calling.  If it's urgent or important, I take the call.  Otherwise, I don't answer it.  You wouldn't believe how much productivity it eats to answer the phone every time it rings.

I used to have a supe that blew me off on everything; but was quick to call me when she had a hassle (usually on my day off on my cell phone - so that I'd drop having a life and rush home to type a stat).  I kept a list of ignored questions ready and each time SHE called ME I laid them on her and she got trapped into dealing with at least one or two if she wanted my help on HER "urgent" problem.

Sorry about the IM thing, that must truly suck.

Please pray for our little dog, Fluffy,  who is in the hospital right now and on oxygen.  We just came from there and he is having a lot of difficulty breathing.  He has swelling on his spinal cord and they are unable to do additional testing to find out why because of this complication.  Please everyone say a prayer for him that his breathing stabilizes and they can find out what the problem is. 

Thank you and God Bless

they do not recommend using the dog formula on cats.  You have to use the cat formula.  In other words, they take no responsibility for off-label use as they call it.  Not using the product as directed.  Sorry to be a budinsky, but this is scary stuff.

I'm testing for several jobs right now that will offer the full-time status I desperately need to support my family.

The last job I had didn't follow BOS guidelines and I as advised by a few MTs to follow these guidelines when formating the body of the test reports.  I do not own this book nor do I know anyone that has it.   Are there any online resources that I can refer to for some of the more common guidelines?

I need all the help I can get and want to thank those willing to take a moment to help a fellow MT out!! 

God Bless!

I have a new account and the office manager called me because the doc is off who usually uploads their DSS files to my site.  I'm not familiar with this process and am wondering if anyone can help.  The office manager got directions from the doctor before he left, but I believe she is missing one step.  These are the directions she has.

Plug in the recorder with the USB attachment, make sure the recorder is on, go to the Olympus program, highlight and drag over the DSS file to my site.  Well, the problem is that she can find the voice file.  It seems like the file is not uploading from the recorder to their computer.

Is this something that is done automatically or do you have to manually upload the voice file, name it, and save it to their computer?  It doesn't seem right to me that you would just plug the recorder in and it automatically uploads, names the file, and saves it.  Maybe I'm wrong.

Any help would be greatly appreciated.  Thanks! 

It was delivered to their porch according to UPS but she did not get it.  It contained gifts for her children.  Because we did not put insurance on the package, UPS will do nothing to assist.  The box alone to ship had cost $45.00 and insurance would have cost another $25.00.  It is a sad story, but what it boils down to is that the kids won't have a Christmas.  All monies in the Santa's House for Christmas Angels fund have been dispersed through the Christmas Angel program.

So, I am here to ask for help.  I would like to raise $150 to $200 today if at all possible and for anyone who donates $10.00 or more to this special cause, I will give a software package that contains a word Expander and spellchecker that is worth over $100.00 for your trouble.  Donations can be made to sales@mtstars.com via Paypal.

Again, thank you for your consideration.

I have done some research and are willing to share if you want to E-mail me and maybe between the three of us we can figure this out as I have 3 different accounts that I want to switch over to digital.  So E-mail me and we can share info.

Patti -- pjsword@aol.com

Does anyone have a doctor who is already using something like this:  http://www.mdtablet.com/demo.asp

I have such mixed feelings about this (EMR).  On one hand, I think the technology is awesome, and I think it makes so much of sense to have our medical info. available electronically (pretty much immediately) instead of a doctor having to request a hard copy and wait for it to be mailed or whatever (like when you change PCP doctors or go to a specialist or whatever). 

On the other hand, is every doctor going to be running around with one of these handheld devices in his/her pocket, with all this medical info. on people?  What if they lose it?  How secure and accurate is the info. really?  And of course I won't even go into the effect EMR will have on our jobs as MTs. 

BTW, I saw this "MD Tablet" thing in the background when I was watching a story on Nightline.  The story was about how the super rich in America are pretty much oblivious to the state of the economy, and still carry on with their usual lifestyle, spending money lavishly.  No cutbacks for them to worry about.  The one rich guy they were showing is involved in this MD Tablet product. Ever feel like, as MTs, we are sooo on the wrong side of things?  LOL

I have a second computer available, but I'm seriously considering getting a second Dictatphone system. I've already had headsets and foot pedals go on me.

Anyone else?

transcription equipment company. 

I know I am of the "old school" but I think that you do need to have some basic equipment on hand when you are advertising to do transcription.  You don't have to have everything but a basic microcassette is not that much money.  Any account that I have gotten -- though it was years ago -- asked me what equipment I had and if I did not have what they needed --they searched elsewhere.  That is why I invested in my transcribers starting with the micro, then standard and then mini.  All accounts had me start within a week of talking with them.   Last year when I was thinking of expanding and had a couple of inquiries when they found out that I was not immediately set up to do digital -- though I told them I would buy the equipment and get set up -- did not hear back from them.  So I think you need the basics so that you are ready to go when they ask.  Since she has been working for a national already, she has her foot pedal and can do digital, just get a transcriber for the tapes --most of the smaller offices still go with the tapes.  But again, I am of the old school and have not looked for new clients for a while.  But I sure would not advertise or attempt to get accounts without the equipment and being ready to go at a minute's notice since they might use me for overflow and I could get my foot in the door.  A client does not like to hear,  I will be set up in a week for you or ten days.   Though they can say it, when they want your service and you are solicting for the business you had better be ready to do it.  Just me.

Am IC who does transcription for local MDs -- want to go digital - Should I purchase the equipment or should ask MD to do this??  help

Hi,

I'm thinking of setting up so a local physician can call in to dictate and I can transcribe her work for quick TAT. I've been working for services for the last few years, so am out of the loop as far as equipment. I've researched the Dictaphone Straight Talk system, but I wonder if there is something else "out there" that would be better, cheaper, etc. Any information or suggestions from anyone would be appreciated.

Thanks,

Karen

Now you're talking about things I don't understand or know about. Digital transfer of voice files would be great but I need info on equipment, software, etc. I need to know what equipment is best, wha software to use, recommendations, etc.  I need the what, how, who, where, how much on this. I have researched, but I'm getting confused. I thought maybe someone with such a system could provide suggestions, locations, where to buy, etc. 

Thanks again,

Karen

I was just wondering how any of you feel, AS A COMMUNITY...about medical transcriptionists that take jobs, get equipment, but never work and suddenly dont answer calls or emails, but keep your equipment.  I am not talking about just MTSOs out there, but even the little ole MT that hires someone to help with an account or overflow.  This has happened and I am not sitting and waiting for at least four people to return equipment that suddenly arent available for emails, phone calls, anything.  BUT they have hudnreds in equipment.  I am not MEDQUIST, so cant afford to just chalk it up.  AND PLEASE DO NOT SAY THAT IS THE COST OF DOING BUSINESS.  I think that just shows the sad state we have entered into to feel that theft from someone be considered a cost of doing business.  We are a small enough community that I would hope this is not truly how anyone feels....hey take a job...take the equipment and run.  That is just plain horrible.

Why cant this board allow names like that to be posted?  Enough is always posted about bad companies, but why not for something like this?  Why should others take the chance of this happening also?

THis just really saddens me.