Email your supe to make sure they activated your work pool
Posted By: sm on 2008-05-17
In Reply to: 1st night to work and NO WORK! - medtran82
I had this happen at another company. The supe had failed to add any accounts to my work pool.
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My supe puts NOTHING in an email
other than her little account update. She will NOT respond to an email (nothing in writing) to any questions at all -- she picks up the phone and calls. I have sent her several emails with concerns -- NO RESPONSE -- but my phone will ring at home -- I guess I will start recording my phone conversations with her !!!
I have asked for a LONG TIME about my account "going bye bye", and because the work was no longer there. Only this week did she say that it had gone to VR -- she would not put that in writing, or even hint that the account was going by the way, and believe me, I have asked her where the work has gone. When you have been on an account for a long time, an MT knows when the works "dries up." Doesn't she?
So basically, the supe's responsibilities are to email account updates 2 or 3 times a day, beg for the MT to take on ANOTHER new account that she has been handed down to her team (to slow the MT down), beg for the MT to work WHEN SHE NEEDS YOU (not when you were scheduled to work -- because the overseas MT's was not going to work that day and she needs you, or ASR equipment was down), be team cheerleader in an email occasionally when you have made HER look good, take care of the little kids they have at home with them. That pretty well describes the supe on my team.
If you work from a pool, it's onlyl a matter of returning a dictation to the pool for the poor sucke
,
I get my work from an FTP site that they load the work to, however I don't have pool work so to
speak, but I tell them how many minutes a day I want. The work is generally put in my box by 5 pm every day, then I have until 10 am the following day for some priority work, or 3:30 pm for the rest, so TAT is not too bad. I would like to work less at night though, but I working on that. My downside is I do not get the same dictators day to day, there are a few I do on a semi-regular basis though, some generate great lines but take longer to do that other doc's and are not "money-makers", I also do not get paid for spaces so that hurts a bit too. This is WP5.1 too.....so very antiquated but that is what the hospital uses, so not much choice there. But I understand what you mean about the C-phone. I was just doing another job with C-phone recently...they incidentally did not tell me how to get off of the system, which was very simple. I'd finish a job, then hit stop and hangup if I wanted to get off or quit working. That is what you need to do if you want to sleep, eat, etc. Don't feel guilty, do what you signed up for, believe me they watch the pools and will get others to do the work you don't finish. If they get on your case remind them that you are only PT and only want 500 lines a day, etc. It's not worth killing yourself over. Good Luck. 
We must work for the same pool! :) sm
I have a dictator that sounds like an older gentleman from the south and he will always say, "I thank you very much for typing this for me. Have a nice day."
I always say, out loud, "You too sir" because it's so totally unexpected to hear it.
I even have a guy that talks 1000 mph and ends his dictation in a robotic voice in one sentence with no spaces and his last name, like this:
thisisendofdictationthankyoufortypingthisSmith.
I do pool work
I have to get a minimum of 1200 lines in an 8-hour shift, which is more than enough time to hit the minimum. I do acute care and do have a backup account, which I work on infrequently since my primary rarely runs low. I take a 10-minute break every 2 hours just to get up and move around a bit. I hope that answers your question.
Thanks. My work pool has become the detritus that others will
not do. Mostly ESL docs with heavy accents. Over the past few months, I have been relegated the worst of the worst, and, on some occasions, find myself working for about $2 bucks an hour. This morning I've gotten jobs from three days ago that were apparently tossed back, floated around like a turd circling the drain. I send nothing back, I've always transcribed these reports, hoping to get past them to the better dictators. The consequence: This morning I got one after another of these horrific reports until I finally gave up in despair. Sorry for the rant. I'm pissed.
schedule for those doing pool work
I mentioned this in my previous post, but thought I would post a new topic since it is specific to pool workers.
Can those of you who do pool work tell me how you schedule your day? Do you aim for XX lines, XX hours, etc.?
Also, do you sit down for a straight XX hours or do batches?
Thanks,
Vicki
Why doesn't she take the PC into the pool , that might also work...nm
nm
If you work from a pool, it's when others are leaving you the crappy reports by skipping over the
s
How much does it cost to buy a great voice activated program...
Does anyone know how much an accurate voice activated program costs? If so, does it take a long time to train it to your voice? Will you still need to make a lot of corrections due to misinterpreted words? Is it worth buying compared to typing it out?
Thank you for any and all advice. : )
The poster has to put in their email address when they make their
post so the reply by email link shows up at the bottom of their post. That's the only way you can email them.
YES, your email has COMPLETE protection on this site. We have worked VERY hard to make sure
that e-mail addresses are protected. Spheris did not glean your email address from this site. In the meantime, if you enter your email address in the E-mail field, you can be emailed, but the sender cannot see your email address. They have no idea WHAT your email address is. ONLY if YOU reply to them will the sender then find out what it is. If you have further questions, email me and we'll discuss it.
Should I say something to my supe?
I just got someone's report they transcribed with the header typed as follows:
CT OF THE CHEST WITH CONTRAST @ 2:00 A.M. 9/22/05
I've never seen the @ symbol used this way! Clever, yes, but appropriate? I don't want to get someone in trouble but I'm wondering if I should tell my supe? Account is not the strictest with punctuation, but this just really floored me! Should I just mind my own damn business?
Please leave an email or email me at my address....click the email button. Thanks...nm
x
Did try - it caused my supe to giggle :{ NM
.
Your supe sounds like ours! (Except ours ain't married). (sm)
Ours is a pathological liar, and an outright head case. up and down like a yo-yo, so I think she should get her meds readjusted! And just like yours, ours goes and tells supposedly *confidential* things about other employees. When that gets boring, she lies. Boy, does she LIE! But even though some have been the types of lies that should have gotten her fired, she is still there. Yet if we so much as come in to work 5 min. late, she's ready to have us sacked. Never mind that she comes in late, takes 2 hr. lunches, and leaves 1-2 hrs. early! She sits in her office all day with the door shut and does NOTHING but surf the internet, and then has the gall to actually SCREAM at us if we fall behind in our line counts.
Why was she hired, you ask? Because HER supervisor is just as much of a jerk-off as she is. So of course she has to hire someone even more pathetic, so she doesn't look bad. Its all about image. Make that next Lexus payment, but never mind not being an ethical person. Management at that place is so corrupt, you'd think our establishment was a 3rd World country, or something.
I talked to my supe and she said the same thing.
She then said that some people can make 1800 lines a day on that account so it can be done but I guess not by me. I have to work from 5 a.m. to 5 p.m. to get it all in and I do not want to have to work like that. Too much computer time makes me cranky.
Usually bonuses are not under a supe's control
Email me. I used to work with J too...
she lives in the town next to me and I can help you.
Yes, email. Is there enough work to go around?
A fair company with fair pay. A dream come true.
Yes, unfortunately you do have to make a pest of yourself to make it work, but.....
as the years went by that is why I stayed away from those type of companies. BTW, Noni is a fabulous product, I absolutely do not care for the "marketing techniques" they use. One of the facts of this type of industry is you cannot just recruit to make it, you have to retail. Ever since I "overhauled" my techniques and system...I never had to ask another person to some on board again. Well, nuf for now. Take care and have a blessed week!!
Employee Relations or your supe, I imagine. SM
Sorry, but I'm not going to give out any names/emails/phone on this forum. You must have some contact information, I'd imagine.
I send my nat'l supe/family sweets
My private offices get a beautiful basket of food every winter holiday season and my supervisor at a national I moonlight for on weekends gets a gift to the home with sweets for the family/kids.....
same supe 5 years, help desk always decent
5000 employees here in the U.S. and 500+ accounts. Never had a bad experience with help desk; treat them decent, they will return decent. Several supervisors have ran same accounts for years. With a huge company like this there will always be some disgruntled employees. Pros and cons to all companies....I left twice to 2 other companies and returned.
No, I've never gotten an email about no work.
However, you could call or email the account supervisor and ask to train on another account. I find that with the smaller MTSOs, their accounts usually aren't even dictating on major holidays. It's nice to have the time off without having to beg for it like with the nationals.
wonder why my email didnt work??
That makes me wonder, I have been getting emails lately, it should be working.
Do you normally send your work each day as 1 email ? - sm
If that is the case, then make sure you save all the sent emails (I save it all) and then all you have to do is bring up her email address, select all the appropriate emails that were all ready sent, hit forward for all of them and enter in her email. Should take you less than 5 minutes to do all this and be relatively painless. --- if this does not work, yes, go for the billing route, she should be saving the work or at least keeping a backup copy of it for a min. of 3 months. I could see a file now and then but not all the time as she is doing. Very disorganized. Good luck.
Email from an Indian to do my work
I received the following email today and I am not sure what to do with it. Should I report this to someone? I would give my work to someone in the US before someone overseas! gesh!
Here is the email below:
"Hi, i am monank from india, i have 6years of expirence i can help you to increase the line count, you can send me little bit of workevery day i will do that for you,you can pay me 5 cents per line & rest of the moeny will be your profit, in this way you can make more money."
What email? I work there and didn't get one.
For some reason my email to you wont work.
Can you email me, I put my email in with the first response.
Thanks to all of you for your words of encouragement. It is so hard living and working at home alone.
Your words have really helped more than you know:)
Mary
Email from an Indian asking to type my work!
I received the following email today and I am not sure what to do with it. Should I report this to someone? I would give my work to someone in the US before someone overseas! gesh!
Here is the email below:
"Hi, i am monank from india, i have 6years of expirence i can help you to increase the line count, you can send me little bit of workevery day i will do that for you,you can pay me 5 cents per line & rest of the moeny will be your profit, in this way you can make more money."
They'll send an email out when they need extra work done.
The bonuses are tied to taking on extra work on top of your regular workload, not production or longevity. It's per extra shift or per extra report on backlogged accounts. Call and talk to them if you have any questions.
Here is part of the email my husband received from his IT department at work..sm
It has been widely reported that a newly discovered Windows flaw will result in several new computer viruses over the next few days.
This new virus is launched by visiting web sites that are infected with this virus or by receiving infected e-mails. You will not be able to know if the web site is infected.
The anti-virus software vendors are working on a system update to fix this issue, but as of now, it has not been provided. Also, Microsoft is working on a patch that will fix the root cause of this problem.
Makes me very nervous also!
Doesn't work that way with me. I just did a test from my other email addy to the other one, decl
x
I make that much and work...
for a hospital, from home. My colleagues at the other hospitals in this area also make in that range as well.
If you are having any problems validating your email addy, please email support@mtstars.com
/
KVMs $20-60. One internet connection. You'd have no email or a 2nd email acct for your 2nd puter.
s
I don't understand. I didn't get email from MT Stars, I got email from offshore people
is what I'm talking about. I'm not a liar and take offense to your insinuation.
I work for 2 companies and make
0.0825 cents per 65 character line with spaces at one and 0.10 cents per 65 character line with spaces at the other so it just goes to show it varies.
Depends on who you work for as to how much you make..
The first online company I worked for, unfortunately, found out later they were India-based. Anyway, I work in Escription and made SQUAT. It would take 12 hours or more to make $100. Now, I work for another company that uses Escription and I can make up to $26 an hour doing VR. I think these companies set something up in the line count as how to count it and also it depends if they pay for headers, footers, etc. I definitely got ripped off the first go round. I like the company I work for now and like Escription. You can make money on this platform, although I am paid more than 3.5 for VR. That is ridiculous.
I need computer help. How do I make PRD work
PRD is on my old MQ program, but I can't seem to get it moved over to my Microsoft Word page. I can't seem to get my Stedman's Spell check over there either.
Help.
How much do you make per year doing MT and do you work PT/FT and
for a company or have your own clients? Just wondering how I compare. I work for both and made just over $24,000 last year.
ICs - how much do you make per line and do you work for ...sm
a large company, small company or have your own contracts?
I work at MQ, live in MI and make less than 10.5 cpl.
x
Make Word 03 and 07 work together!
First of all, I appologize for the LONG message, but well worth reading if you use Word. I asked this question on the Microsoft Discussion Board on 11/7/08. Here are the posts:
>>>> DeviousRedBaron wrote:
>>>>> I am running Word 2007. For work, I download a template created
>>>>> in Word 2003, then type my document in Word 2007. After this, I
>>>>> have to import header/footer info that I believe is created with
>>>>> Word 2003. This takes a long time and at the bottom of the screen
>>>>> the message "Word is replacing ..." appears. Is there any way I
>>>>> can speed this up, or avoid it all together? I love Word 2007 and
>>>>> would like to continue to use it. I do have Word 2003 also. I
>>>>> cannot change the info that I have to download. I access it
>>>>> through the intranet and it is different for each report. (I am a
>>>>> medical transcriptionist.) Speed is important in my line of work!
>>>>> Thanks in advance!!!!!
>>> "Graham Mayor" wrote:
>>>
>>>> You will need to tell us more about the importing of the
>>>> header/footer. How? From where?
>>>> What is the exact sequence of steps used to create a document. At
>>>> what point does the message appear?
>>>>
>>>> --
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>>> Graham Mayor - Word MVP
>>>>
>>>> My web site www.gmayor.com
>>>> Word MVP web site http://word.mvps.org
>>>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> DeviousRedBaron wrote:
>>> Hi Graham,
>>> I open my transcription program (created by the transcription
>>> company that I work for) and download my reports over the intranet.
>>> These are voice files and .doc information (that ends up in the
>>> header/footer). I double click on the report I want to type up and
>>> a template box pops up. I choose the .dot template that I need and
>>> it automatically opens Word in compatability mode with part of the
>>> header/footer info already in the document. This is usually the
>>> hospital/clinic address and phone number, or what ever info that
>>> particular company has requested. On some reports, there are
>>> headings that are loaded into the body of the document as well.
>>> This process is usually pretty quick, depending on my company's
>>> server.
>>>
>>> Now, I type up my report in the body of the document. When I am
>>> finished, I have to apply the demographics to the document. This is
>>> the information about the patient, clinic/hospital numbers, doctors'
>>> names, cc info...that is also downloaded with the report from the
>>> intranet. Some of this info goes into the header/footer as well.
>>> Some of this info is "attached" to the document so it is sent to the
>>> correct departments/doctors.... Once I apply the demographics, I
>>> have to wait for Word to replace .....something. (The message on
>>> the bottom of Word flashes from a long message to a short one very
>>> rapidly, making it impossible to read the entire message!)
>>>
>>> I have read a little bit about writing a code (macro) so that
>>> everything opened with Word is opened in 2003 format. I do not
>>> start Word, it opens with my company software, so I never get to
>>> choose a template in Word. I have also tried to set the
>>> compatibility for all documents to 2003 and this does nothing.
>>> Also tried to set it up to save as a 2003 document, as well as a
>>> .dot and this does not make any difference.
>>>
>>> I am at a loss! Thanks for your quick response, it is greatly
>>> appreciated!
> "Graham Mayor" wrote:
>
>> It is the application of demographics - presumably by a macro that
>> appears to be the issue. This was obviously created by the
>> transcription company with Word 2003 in mind. Whether it would be
>> possible to improve that code is impossible to say without seeing it
>> - and really that is a job for the company that provided it, so I
>> will stick to attempting to make the function use Word 2003 rather
>> than 2007.
>>
>> http://www.gmayor.com/Toolbars_in_word_2007.htm demonstrates how to
>> set Word 2003 and 2007 to share the same platform without
>> reconfiguring the registry each time one of them is run to grab the
>> shared settings for itself..
>>
>> You should then be able to associate doc and dot files through
>> Windows Explorer > Tools > Folder Options > File Types - DOC >
>> Advanced > Open > Edit and change the application used to perform
>> the action to Word 2003, which by default should mean entering
>>
>> "C:Program FilesMicrosoft OfficeOFFICE11WINWORD.EXE" /n /dde "%1"
>>
>> in that space.
>>
>> Repeat for DOT, though this time edit the action for NEW - the
>> application used to perform the action should be
>>
>> "C:Program FilesMicrosoft OfficeOFFICE11WINWORD.EXE" /n /dde
>>
>> and the DDE message should be
>>
>> [REM _DDE_Direct][FileNew("%1")]
>>
>> In both examples if Word 2003 is installed in some other location
>> than the default shown, change the paths to reflect that other
>> location.
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
DeviousRedBaron wrote:
> Thanks so much, Graham!
> I have followed your instructions, but have not yet tested it with my
> company's software. I am going to test it out tomorrow. If there
> are any gliches, I will repost. If all goes well, would you mind if
> I pass this info on to my fellow MTs? (Medical transcriptionists.) I
> am sure there are numerous woman, and a few men, who could benefit
> greatly from your advise. I will await your response.
>
> Once again, thank you!!!!!
If it works for you, feel free to share with your colleagues. If double
clicking a doc or dot file opens Word 2003 and not 2007 it should work with
the company software - depending on how the company software calls Word.
--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
I hope this will help everyone! I know it helped me. I love typing in Word2007, but for now, I will have to type in Word 2003 until my company's software is compatible with it. At least I can have both programs running at the same time! The info on his web page about creating a toolbar is not necessary, unless it is something you need to do for Word 2007. 
I work for NTL and make .12 line
nm
They can send an email that goes to all MTs in one shot. I think she just means a courtesy email
would be nice. MQ is not getting any easier. My account has been picked over thoroughly when it went on DQS by ASR and I get all the remains because they only have a core group doing ASR which I think is wrong because you get all the bad dictators and it would be nice to be acknowledged that at least you know the person you can discuss problems with as they crop up. This is a big one and we have no manager anymore and no one to discuss this with at all in my office so you just sit here very day doing this work and no way to vent to someone that could offer some suggestions on this and other issues that come up to help relieve some of the stress of working this way.
Just send an email to the email link inside the post.
/
Their pay is way low and you work like a dog to make minimum lines.
x
Hard 2 make money with no work.
I can flex some, but I cannot make up an entire day of nearly no work!
:-( They do not want any excuses as to why people cannot work, but those of us who are here and WANT to work have nothing to do. Really makes me feel loyal to them, 'ya know????
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