Editor here stunned by new MT's attitude
Posted By: polly deportia on 2008-02-06
In Reply to:
I am almost speechless. A new MT was told to read a manual before typing. She did not read the our instruction manual. She typed a mess and when I asked her to read it and pointed out errors she attacked me and was extremely rude. I am just stunned here. What is up with people?
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"Listen" to the resident authority editor? That really says a lot about the pompous attitude
Can it.
I am so stunned I cannot type
sorry for the typo
I'm always stunned when people are surprised about this (sm)
We're in the business of making money from production, and MTs aren't reading the help file on their Expander to see how to get the most out of it? I posted about Ctrl+K and a whole slew of entries that would make things easier (such as go back and change diagnosis to diagnoses, scroll down and back, delete words/lines in various directions, etc.), and MTs were gushing about how wonderful, how they never knew. Just very strange to me that MTs wouldn't know these things until somebody told them.
On that jolly note, here's another help (I'm not the original poster):
Use a semicolon for prefixes and suffixes:
For example make entries like this:
;t
and make the expansion -type
m;
and make the expansion micro
z;
and make the expansion ization
etc. you get the idea
Next time you're flying along you and hear "microhematuria," all you have to do is type m;hematuria. Same goes for hospital;z , which now expands hospitalization. You can even use these to combine with your shortcuts. For example, if you have a shortcut "ho" for "hospital" and you want to type hospitalization, you could then just type ho;z .
Also worth checking out is the "remarks" feature of Shorthand. Have something you're always forgetting? Make a remark in Shorthand. My company wants "times 3" transcribed as "x3." Since I'm having a heckuva time remembering this one, I made a remark for "times" that pops up a warning window every time I type the word.
And know you can LINK dictionaries together. You can also create a shortcut that will automatically hide the suggestion window when it's in your way as well as bring it back up when you're ready. It's all in there!
I've also found it varies from editor to editor -
In one case I researched it fully, and found that both of them were wrong, and I had been right all along.
[Sigh........]
LOL LOL LOL? What do you know about my attitude? LOL
I know you are management and you know what? You can't put out this fire. Attitude? Why I'll just tell my mortgage company that my attitude was bad, I got a bad QA report because I couldn't interpret ESL dictator and could I please not have them foreclose on my house. Attitude indeed. Check own queenly gotta be right I'm better than you lowly MT attitude yourself.
you can keep your attitude to yourself
The information I got was in the email, not on actual paperwork. If you don't want to answer, then go but somebody else. I understand the concept of work more, get more, DUH yourself.
Attitude
I am truly sorry if I offended. The question itself sounded kinda "duh" to me. Again, I apologize. I've been 46 hours with no sleep and okay, so my brain is not on it's best functional mode.
I am utterly at a loss for words now as I honestly meant no offense.
wow, what an attitude he has!
Well, I am sure glad that I do not work for THAT company! Seems this outsourcing thing is getting WAY out of hand. He moans about not having enough MTs in this country - I think that they just need to get the pay per line rate up some (pay us what WE are actually worth for once, and quit sending it ALL overseas so that these companies can "SAVE MONEY??"). I would like HIM to live on what WE have to live on!!
i like your attitude
excellent point
Someone with her attitude needs to
go elsewhere. With her around, I was almost dreading coming on the board sometimes. She is always looking to start an argument or putting somebody down. I, for one, am glad to see her go, and only pray she stays gone. What a drag!!!
Attitude is everything.
My impression of your post is that management never gets it right; only you do. I wonder if they could ever do anything right in your eyes.
It's too bad that there are so many people out there with the attitude that the company is "out to get them". There are a lot of good companies and people running them out there--just as there are good MTs.
If I work with someone like you, I'm sure I already avoid you because I don't want to be around such a negative attitude; if you work at home, I'd like to say "thanks for staying home".
With your attitude you should do the same
Since the only thing you can come away with from this discussion is "give up and do something else"!
Certainly, with that attitude...
You will have a difficult time achieving anything positive in life, connections or not.
Are you serious? The only attitude so far has been yours! nm
x
just me and my attitude?
apparently not.
Editor Pay??
I've seen quite a few posts on here about pay being horrible...just wondering if I'm getting paid right. I've been editing now for two years, started at .02/line and now am getting paid .03/line (65 character line with spaces). I've been in the MT business for 4 years total. Does this sound right or should I ask for more??
bad editor
I think you are the editor that was making so many mistakes and had such poor quality, And you are the first to cast stones??? SoftScript has always paid for all their lines if there was a problem. You just didn't like getting caught doing poor work issues, All of us MTs know who you are.
QA Editor Pay?
I've just been offered a QA editor position with the pay being .05 cpl.....Is this average pay or below average? Thanks!
Very well said and I am not an editor. I am MT
working hard and trying my hardest to do my job well. Both jobs are tough and we all need to be working together. While it not's always comfortable to have my errors pointed out to me, you can be sure that I probably will not make the same error again. As far as getting feedback, well as the old saying goes, "No news is good news." If one works in DocQ, one can go back and pull up the "finished" product that has been corrected if blanks were left in it; so, that's good enough feedback right there. You can read the report as it was sent to the client after it has been through QA.
BUT I am not an editor
I was offered 2 cpl.
Editor
What is the standard "going" rate for an Editor position? 
Thanks in advance for the info.
Editor pay
I've worked for 5 a line and 4 a line.
Becoming an Editor/QA
Can anyone tell me how you go about becoming an Editor or Q/A person. It seems like every job opening wants experienced editors but where do you get the experience from. I would work for a lot less if I could get experience editing. I have been an MT for over 20 years, so you would think that would count for something.
QA editor pay
Wondering about what a fair hourly pay rate would be for QA Editor position? Is there such a thing as a line rate for that job? Also curious about how ASR is paid...by the hour? By the line? How much?
editor for 15 or ???
THAT WOULD DEPEND ON HOW MUCH YOU LIKE TO TRAVEL, FIGURE INCOST OF WARDROBE, GAS, DAYCARE IF YOU NEED IT. DO THEY OFFER BENEFITS AND ARE THEY REASONABLE?
Editor Pay
It would be wonderful if MTSO's hiring editors would state if they're paying by the line or per hour/salary. It's a huge waste of time testing for a position only to find that the position is paid per line. A quality Editor would do better working at McDonald's.
You OBVIOUSLY are not an editor.
nm
QA/Editor/MT
Whomever has never made a mistake raise your hand? I've worked as a Supervisor/QA/Editor/MT and I'll be the first to admit I've made mistakes. I'd rather learn from my mistakes. Laugh off the I can't believe I did that ones and chalk up it all up to learning. I've had moments where I would sit at my pc and think why can't I find this or that? Also, the ones where you know the answer but for some reason you left your brain somewhere and forgot to pick it back up. We all have good and bad days. I decided to go back to being a Editor/MT. I wasn't demoted or fired from a job. I like what I'm doing now and of course I have those days where I want to pull my hair out. I'm grateful that I'm able to use my skills where they are needed. I don't knock anyone for their efforts and sometimes just saying a kind word or encouraging someone who makes mistakes won't discourage them. No one is superior here. We all start somewhere and helping one another out can establish good working relationships and even good friendships. Try to look at things in a different light next time. Getting angry and having a tantrum won't get you anywhere. I have worked in situations where I couldn't believe how they treated the MT staff and even the QA staff. I would shake my head and think that person needs a prayer. I hope that all the experiences we have make us stronger and don't discourage any of us. Remember that this too shall pass and it will soon be a distant memory. Big huge hugs to all the QA/Editors/MTs out there. Let's work together and the results will be phenomenal. =)
Unfortunately, I see this a lot as an editor
Quite a few MTs seem to have trouble with constructing proper sentences. I do remember one sentence that did clearly need a comma, but it was still a complete sentence. The sentence with "however" in it was a run on, but I don't remember any of the others.
I wasn't criticising your skills as an MT. I was just stating that you may need to brush up on proper English/grammar/sentence structure, as people tend to get into the groove of things and forget the proper rules.
I'm an editor, not an MT and...
I proof/correct/often re-do things that were transcribed in India.
The company has things set up like a pie - part of the pie goes to the transcriptionist, part of the pie goes to the editor, and the rest of it goes to the owner of the company.
Since she's already paying the overseas MTs a pittance, what better way for her to get an even bigger piece of the pie than to eliminate the pesky editors who have the audacity to expect to be paid to fix the junk work turned out by the overseas MTs.
So, sure - the work is still being transcribed. Only a select few accounts that the boss can't afford to lose are still being edited by anyone other than the owner herself - if at all.
There is no other reason. She told me what she was doing and why!
Maybe it's your attitude to begin with.
Change your tune. Be sugary sweet when you think someone is being rude to you and see what happens. Pay it forward. Give someone a smile or a kind word. Let someone in line in front of you. Just do one little nice thing per day and it will multiply. People are never rude to me. Everywhere I go, they know me by name because I take the time to be kind to them. Gas station, grocery store, bank, school, doctor's office. You might have to fake it 'til you make it, but you can change your outlook and how you perceive the world treats you. If someone is "rude" to you, blow it off. Maybe they're having a bad day and it's nothing personal.
Their attitude usually starts it!...sm
I've dealt with some really helpful techs, but mostly alot of real winners (not):
One experience I had at MQ (no longer work for them), but I told the tech that the modem they just sent to me was fried. He told me that was impossible; they check everything before shipping. He made me do this and that for about an hour! When none of that worked, he said, "you don't know anything about transcription equipment do you?". I told him I knew enough to know when a modem is fried, and probably said something else! He told the supervisors that I was rude and whatever else he wanted. The next day the supervisor called and alluded that we had a "personal problem"! UGH!
After two supervisors had me do this and that with the modem and computer, they decided the modem was unusable and would ship me a new one (24 hours later with me losing work time while paying them to rent the equipment, not to mention getting stressed and frustrated wasting time with the tech with an attitude).
Your being frustrated and sarcastic is perfectly understandable! But, yeah, they "tell" your supervisor!
There was no "I'm better..." attitude in my post.
Your perception of me is that way because you don't like my point of view, my success, my refusal to be a part of the pity party like everyone else.
I gave the OP a good piece of advice. Save her money and work on healing the heartache of this situation. I stated in my post that it is a heartache and her frustrations are completely right on.
Too bad if you don't like my advice. I'm not cat fighting with anyone. Sounds like you have PMS!
Take some Midol, will you!
nice attitude
xx
And it is exactly this kind of attitude....sm
that will continue to keep MTs classified as clerical help. Until we start taking some accountability for our own professionalism, nobody else will sure recognize it!
18-year-old with attitude
Our son is a sophomore in college now. He works during the summers for clothes, books, etc, but we pay his monthly tuition. He is almost 20 and just now got his license, no car or truck, cannot afford to insure that right now. Last year we paid 700.00 a month for tuition, this year 1300.00 a month for tuition, but he is a good kid, has ADHD and studies hard. Tuition is a lot to pay for every month, but if he can get a good education, works hard, etc I am willing to pay for it. He is home now for winter break, helps me around the house with everything and is a good kid. We never thought he would go to college because he struggled so in his vocational school in high school, but his last year of high school he studied and turned his life around, got help with his ADHD and now seems to be on the right track. I opted not to take out a lot of loans for him because I do not want that burden on us or him in the future. Do what you think is right for your son. Of course their attitude is everything. We don't mind helping our son out because he has a "good attitude" and wants a college education so he does not have to work as hard and as many hours as his mom and dad do, as we both have 2 jobs each.
lol Who are you to say her attitude is out of line?
lol
She probably doesn't have your attitude and THAT
nm
It is all about the attitude, not the accomplishment!
x
Only if you want..its all about attitude and effort.
I am not a Dr. Phil fan either. Just do not like his attitude.
;
Horrible Attitude
That's really a horrible thing to say....just because someone feels confident in their skills is not a negative thing...it's a good thing....more people need to be "in love" with themselves and maybe the world would be a better place!
good attitude
Bless you for raising your sons to be men of honor -- soldiers. No matter what one thinks of this war, I so admire the men and women who are putting their lives on the line for us every day. Thank you. (Though I envy the part about "fantastic salary" at the hospital where you work, you deserve it!) You go, girl.
good attitude
Thank you so much for your kind words Dawn. I hate the war, this is not a "good" one....but all the gals and guys that are in it deserve all of our prayers and good wishes. We must stand behind them until they all come home.
As to the good salary...I am most grateful for it. I wish each and every MT could have the same, and let us hope things change so they (and you) will.
Keep smiling and pray for peace!
Oh, that's a great attitude.....
I am very confident in my job and my brain and my knowledge of the use of the English language. I know I am better at composing a grammatically correct and near perfect report than most doctors dictating as fast as possible just to get it done, or especially since the surge of ESLs. Sorry you don't have that confidence, some have it and some don't. That attitude that this job is just typing what they say is what got this industry into the poor quality state it's in today. If an account doesn't state *strictly* verbatim - and most do not -we are expected to type it using proper English and good grammar by editing without changing the context or meaning. How long have you been doing MT? Just curious.
Having an "I'm worth it" attitude
However, with so many companies hiring to simply crank that work out, it is a shame that we are not compensated for such. If you are an MT from home, there are quite a lot of advantages to that. I also have found that working online is less stressful, therefore, I really do not mind the cut in pay. The online work is where I have taken the cut. It is not the accounts that I have attained on my own. My suggestion would be to cut out the MTSO and gain your own accounts, and I think you'll find that MT pay is really good. Sometimes you have to take your own initiative to make a situation better. What is the saying? When life gives you lemons, make lemonade! 
This attitude is a prime example of why
LOL
This is the kind of attitude
Almost any job can be viewed as helping humanity. The checker at the grocery store helps you in the process of obtaining the groceries you need to feed your family. The bagger helps you bag them and maybe even helps you carry them out.
You don't have to be some hotshot doctor or nuclear physicist to help humanity. Just smile at everyone you come in contact with today. THAT's helping humanity. You may not know it, but someone may really appreciate that smile, and it may give them a sorely needed boost.
MTs work day in, day out, transcribing various types of medical records which are a VITAL link in the chain of medical care. Helping humanity? You bet we are!
It kind of seems to me like an "I was here first" attitude-
"I was here first and this is MY job and who do you think you are trying to get in on it now?" Just my 2 cents.
I can't believe what a lousy attitude this MT has
That certainly isn't the way to get a better raise next time. If I were in your position, I would start training someone else for this job. When that person is up to speed, sayonara, Ms. Bad Attitude.
She HAD a 'positive attitude', and look where it got her. (nm)
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