EXPERT VISTA HELP, PLEASE!

I just downloaded the EditScript (Escription) program onto my computer but I'm not getting any prompts from the Installation Wizard to install it.  This is a brand-new computer and I'm kind of a Vista imbecile since I've never used it. 

Is there some other step I need to take to get the program to actually install onto my computer so I can use it, or have I done something wrong? 

I'm SOOOO confused and can't reach my supe to ask her, so I was hoping someone here would be able to offer some advice.

Thanks ever so much!!! 

• EXPERT VISTA HELP, PLEASE! - WestCoastMT
  • VISTA will not automatically do this - QFAN
    • Sorry, you said Edit Script - think same procedure applies though. - QFAN
  • See message... - TechSupport
  • Maybe this could help.... - sm

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Hello

I am also in the process of going digital.  Some things I have learned along the way.....

1. I bought the Olympus DSS 330 for each of my docs.  It's reasonably priced, easy to use, and software works great.  I bought the recorders, because the doctors were completely happy with the tapes, and I am the one who wants to cut down on travel time and gas, so I felt like I should supply the recorders.

2. Audio files are too big (at least for my e-mail) to transport via regular e-mail, and they have to be secure or encrypted, so I bought space (personal/small business account) on CryptoHeaven for 2.49/month.  This is supposed to be HIPAA compliant and secure.  The files get uploaded to this site and can be transferred back and forth between you and the doctors' offices.  Keep in mind, if you or the docs have dial up, this process takes forever, so it is good to know what type of internet connection your docs have.  Cable and DSL are much faster.  If they have dial up, it could take up to 30 minutes for them to upload one day of dictation or even more.  Just a side note... I have found that audio files in DSS format are the smallest and thus the fastest to transfer.

3. I also use WinZip with this as an added protection.  The practice felt comfortable with the protection of WinZip, but WinZip alone does not provide the vehicle to transport the large DSS audio files, and DSS audio files cannot get compressed much more, so that is why I went with CryptoHeaven. 

You can e-mail me if you would like.  Keep in mind, I am no expert, and I am finding out things as I go along.  I will let you know how it goes.

Lynn  

Do you have a "sample" report of something you've already done in whatever format you're currently working in?  If you do, you could take your report and figure out how much you made doing that report in the format you're currently working in.  Then copy the report and put it in a new document with Times New Roman 11 and one-inch margins.  Then, using 0.9 gross lines, figure out how much you would make with the new format.  Compare it to the old.  Maybe do this with a few different reports to get an idea of a true comparison.

Hope this makes sense. :)

Even my QA person can't get this one, so I thought maybe someone here might have an idea.  Podiatric.......the doc says, "The patient relates that approximately four months ago, the patient stepped into a hole and twisted his foot.  He heard a pop and has since had intermittent heel pain.  The patient does relate ______  dyskinesia with pain on extended periods of weightbearing." 

Once, it sounded more like prosthetic, only without the "r" sound, and the second time maybe even like postatic, which I know is not a word.  Any help would be much appreciated as he has gotten me on this twice already. 

Were it my personal account, I'd just call him and ask him! 

does anyone know of where I can find or how I can go about looking for a consulting person to help me out with trying to get local accounts and what I need and should do such as contract, how to go about charging the client, what software is needed and the ins and outs of various ways of getting the work back to the client?  any information would be so greatly appreciated.  I just need pointed in the right direction. 

Or can somone give me advice as to what they did to get up and running?

Have a beautiful day!

but it seems the experience that I have had with these, they are fairly short.  I guess they could be lengthy, but I would say on an average $3.00 a page should make you a mighty fine living.  You may want to see some samples before pricing this one out.  The experiences I've had were with a hospital, and these were fairly short reports.  The pathology department employed two full-time hourly MTs for a hospital that probably held about 650 beds.  The OR had about 12 rooms.  The ambulatory surgery department had about 5 rooms.  These are all just my opinions though.  Good luck to you! 

Going into the printer properties and checking your printing preferences. If your not sure how to do this....Go to your Control Panel, open up Printers...find the printer, right click on it, hit properties, and under the General tab, there should be an area at the bottom titled "Printer/printing Preferences (something like that)..hit that and check out all your settings. I'd play around in that areas with your settings to see if somehow something is in there wacko.. Just a thought. I hope it works..

absolutely nothing, but I'm going to give my opinion anyway. 

Here's the problem with the whole QA process.  We (MTs) are told when interviewing that this or that service strictly adheres to the great and almighty, BIBLE of medical transcirption, the BS, er I mean BOS.  Then, when hired and given our assigned accounts, we are told the BOS applies, but .....  we do it this way for this client, that for that client, and the other way for another client. 

So, we as MTs are supposed to sift through all the crap and put out a flawless document and on top of all that, we now must also consider the egomaniacal QA person who has their "own style" of QA? 

So, now we must take an awful dictator who can scarcely put together a coherent sentence and make sense of what they are saying, then we have to make sure that whatever sentence we've constructed to articulate the dictator's thoughts strictly adheres to the rules of the BOS but WAIT then we must make sure that we've broken the correct BOS rules to suit the account specifics, and then we must now contend with the QA person who has decided we should dot our I's with little hearts cause that's the way she likes it?

And we do all of this for 8 cpl ?!?!?!?!?!

Somebody stop this crazy merry-go-round, I feel sick! 

HELP! Does anyone else have this problem and what did you do to solve it?

I use ExText and if I do a Cntl-S then Cntl-T, ExText will close both the document I've been viewing AND the job I'm working on, then open a completely new BLANK document, no headers, etc. I still have the voice files, but no document. I lose the job I've been working on as there is no time to save it to disk. It  usually near the end of transcribing a job. It happens every day, usuallly near the end of my shift. My production is suffering because of it, too.

I'm getting so frustrated and don't know what to do anymore. ExText has been reloaded a couple times and that doesn't solve the problem. I've been told it's my Word causing the problem and I have to remove it and reload that program, which I had done months ago, but still have the same problem.

I don't know where else to turn or what to do. Am I destined to NOT work for any company that uses this program? If so, that leaves out a heck of a lot of jobs.

Other than this problem, I really love using ExText. I think it's great...when it works right.

I have never heard of them and they sound kinda metal to me.  What category does INXS fall into?     I said I know very little about the music that these people are singing for the most part.  Is Nirvana metal? 

Thanks.

Microsoft's new operating system, Vista, was released a couple weeks ago.  We here at Emmaus have spent weeks studying the documentation, and making the necessary adjustments in our software to be Vista-friendly.  All the applications will now run just fine under Vista (and users installing onto Windows 2000 or WinXP will see no obvious difference).

But I do not think Microsoft designed Vista for the home computer. My impression is it is wonderful for a huge corporation, e.g. General Motors, but is going to give the home user fits.  Most older applications will not run reliably under Vista.  Most older printers will not work under Vista.  And forget about on-line banking and any site that needs an ActiveX control in a web page: They just won't work under Vista.

You see, Microsoft needed to improve security from hacker attacks. They accomplished this with an operating system edict: Applications must run as a limited user.  The consequence of that is programs have traditionally saved user data in their folder under Program Files.  Under Vista they can't do that. It must be saved to %LocalAppData% for a limited user, and for an Administrator to %AppData%. Although MS has tried a kludge to accommodate older programs (by use of what they have termed Virtual Directories), it isn't very successful.

I heard some television commentator saying that Vista was the best thing that ever happened to encourage Apple computer sales. Probably for the short term, he's right, but when Apple gets a user share of the market of 20 to 30%, then hackers will have a field-day wrecking Apples.

So, in my humble opinion, should you upgrade to a Vista computer? No. (But if you do our software, MPWord, MPTools and MPSentinel are ready for you.)

Best wishes,

Vann Joe

I got a new computer with Vista and I had to take it back.  It is not compatible with a lot of the transcribing programs.  Check with your company.  I am starting an ER account with KS and I think they use Extext.  They told me it would not work. 

I am sorry if this is long but I am so lost here on this.  I have a laptop with Windows Vista on it.  I hate the sound card, does not record states volume too low when it is turned all the way up and found through research problems with Vista etc.  Has anybody used an external sound card that works well with it.  I was going to have Vista wiped out and have XP put on but the tech is telling me I cannot have that done as I need to have motherboard etc changed, need manufacture help etc.  Has anybody done this successfully or am I just stuck with Vista and need to get over it.  

Thanks ! 

and load XP.  You have to partition the drive, the Vista stays and the XP goes in a different sector.  If you just throw in the XP disc and hope it overwrites the Vista, you will end up with an unusable computer until you recover the Vista and you still will not be able to use XP on it.

If you are not a technical person, you should take the computer to someone who is to do this correctly.

I have Vista and word 2007.  I understand that the MT world requires XP operating system and word 2003 or higher but not 2007.  I am thinking about getting my Vista switched to XP and trying to find a lower version of word.

Any suggestions?

Thanks,

TT

It came with a trial version of Word 2007 and I hated it. Couldn't even try all the features because it was a trial version. I got rid of it and installed my Word 2000.

I can't say I like Vista but I'm stuck with it. I'm having a problem with the Search feature. It just doesn't find some files that are definitely there. When I scroll manually through the directory, I see the files and can edit them. It's very random and the files don't fit specific criteria, such as before or after a certain date. Sometimes it shows two versions of the file with different dates, but inside they are identical. It also "sees" files that have been deleted. If I try to delete it again, it says it can't be found. It worked fine at first but after a couple of months it gradually went flaky. There may be a setting that got messed up but if so, I don't know what or where to find it. The Help feature is pitiful.

So that's my story about Vista and, not to hijack your post, but I'd appreciate any advice that anyone has about this problem.

If so, be sure to disable the User Account Control setting which can be found under User Accounts and Family Safety in the Control Panel.

If you are still having trouble, the best would be to contact our tech support directly. You can email as at support@textware.com or you can call us at 781-272-3200 ext 2.

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