EXACTLY! Constructive input is always welcome;

• ** RANT!! ** I hate QA people! - Those who can, transcribe. Those who CAN'T, edi
  • Outsmart them - Cindy M
  • Turn down - Miss understood
  • to "rant on hating QA" - just an MT
  • Hey Einstein, you'd be out of a job with your plan. SM - what??
    • There must have been 2 fair to excellent MTs.. - Weren't you an MT once?
      • What will haappen when Dr says U made - mistake? Would love to see your attitude then.
      • Get your own accts. When approach Dr with - your attitude, wont have own acct for long. nm
      • If you work for MTSO, you usually dont have - access to the doctor. Get your own accts,please
    • I rather doubt that, but if that's what you - want to make yourself believe,
  • Define "whining" - me
    • They whine when I send them a blank, and tell me - I should've 'just sent it through'.
  • I, as well as many others here, understand your ... - sm
    • Here's the truth--SM - QA person
      • No one said you have to train them. You just have to grow up and be above the bullstuff. - A good QA
      • The above post proves my point. _sm_ - MTs who can, transcribe; those who CAN'T edit.
        • You CAN research what you "cant hear."Google - sentence with blank &will often fill in blank. nm
          • You said it - Cindy M
          • Do it all the time, honeybunch. - sheesh
            • "You can't look something up if you can't even - tell for sure what the word SOUNDS like.)"
              • You BET you can! sm - Lyndia
                • That's exactly how I - wvm
                • I do all that stuff too. But sometimes you just don't - get results.
                • Did you not read post about "you CAN - research.." You basically repeated that post.
              • Huh? -nm - missed your point
                • This is sentence I responded to about googling - sentece with blank to find what blank is. nm
      • Here's more truth for YOU ... - sm
  • Grain of salt - Tired&CrankyMT
    • Wait'll you've been in it for THREE decades, - THEN tell us ya still luv your QAers.
      • At 3 decades in, I'd more than likely - Tired&CrankyMT
        • I appreciate your post - Cindy M
        • I'm over the 3rd decade and counting - Thinking
          • Well over third decade and loving it - Thinking…again
      • you sound more than ready for retirement! - ;)
        • I've been wishing I could retire since I was still - in high school! ha ha
    • Although I understand the basic premise of your post ... - sm
      • I am on production too s/m - production QA
        • Nah, I'll bet most of you get paid - PER CORRECTION, the root of the problem.
          • U make no sense. If paid per correction, why - would we complain about multimistake jobs?
          • Nope. We get paid production too. Unfortunately, hourly QA is out the door. - A good QA
          • Learn what you speak of. Paid line count - here, just like MT. nm
            • So: it's ok for MTs to lose time/$ on researching, - but not for QAs to fill them in?
              • I get paid less to edit than to MT. I shouldnt - have to do MT research. How will MT learn?
                • If we've researched our brains out, and STILL - can't find the answer, if QA -sm
                  • Dont mean this situation. Mean repeat blanks, - correcting same mistakes over & over. nm
                    • THAT is when constructive feedback helps, not being a jerk about it. - A good QA
                      • Yeah, I'll bet some MTs with bad QAs reach the - point where they just tune them out,
                        • Could be...but if the lines of communicaton are not blurred with a negative QA, then you can have a - A good QA
                          • Of course. Unfortunately a good QA - is the exception, not the rule.
              • I think you should stop now. You s/m - production QA
                • Couldn't be anything NEAR how a 20-blank report - would hold up OUR production!
                  • If you dont try to fill in blank or research, dont - expect it holds you up at all. nm
                    • I don't recall saying I 'don't research' blanks. - In fact, the time we take to research
  • I edited MT with mistakes in template,told bout - them but she never bothered to fix them. nm
  • I'm tired of MTs who cannot SM - QA person
    • 20 or 30 blanks in a report is a NEWBIE. - That's a whole different thing.
    • This type of arrogance and presumption ... - sm
      • I have been on both sides and recently sm - Lyndia
        • EXACTLY! Constructive input is always welcome; - constant little put-downs are NOT.
      • I agree with this post. - I think that QA are not necessarily more skilled.
        • Right on. Here's another thing that really _sm_ - Those who can, transcribe, and who CAN'T, edit
          • I feel your pain, believe me... - I think you have every right to question these
    • Blanks in a report - I feel better now
      • I think sometimes it's the only way to get - one of the higher-ups to do -sm
    • I agree. When hear/research blank, it is SOOO - obvious they didnt even try. nm
  • They do seem to have a lot of rules. - I think their heads get a little swollen.
    • That's exactly what happens ... - sm
      • Not only that, but lots of MTs get a little - 'black mark' on their reviews
  • I'm sorry that you have crappy QA. I wish I had you to edit. sm - A good QA
    • I must say that you do indeed sound like you're one of the 'good guys'... - sm
      • Aw, thanks. I've been in the biz forEVER and in order to learn, you HAVE to be priased... - A good QA
        • People (& animals, too) will work harder to get - praised than they will to avoid a beating.
    • Mentors? - Curious
      • Definition here - Miss understood
      • Where I work it's the 'nice' name they give the - QA's. Sorta like 'sanitation engineers'.
      • At 1 co. was told I had mentor, never heard - from her, even when ?s. I didnt stay there long.

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What I don't understand is why you think they're not. People are stating the truth--the employer calls the shots, not the employee. Just because the truth isn't as comfortably "warm and fuzzy" as you want it to be, doesn't make it less true. It seems that this point is missed very frequently on this board and to try to convince this person that it is the employee who decides the working terms is both cruel and non-constructive. (There are so many cliches that I could use right now I'm not even going to start.)

There have been several posters who lament the loss of jobs to overseas competition but instead of laying blame at the feet of workers who want to call the shots, they instead try to blame the people who are hungry for jobs and are willing to work at getting and keeping jobs that are "too demanding", "too demaning", "not family-friendly" for US workers. Employers are also to blame when their biggest concern is the bottom line and not upholding the society that allowed them to become employers in the first place.

A very good book to read for more on this subject is The World Is Flat by Thomas Friedman. It is a long book but if you're really interested in understanding what is going on in the world today and being prepared for the reality of tomorrow, it's worth the read. Of course, it also requires a mind willing to see the problems that both workers and employers have created.

providing commentary and suggestions on improving the MT's work process (i.e. 'hearing' ESL's better or maybe a more refined search process, etc.) in a professionally worded fashion.  Most times when an MT leaves a minefield of blanks in a report it's because he/she because of their lack of experience wasn't able to 'hear' what the dictator was saying. 

A true QA person of excellence can recall their own journey on the road of transcription, remember that type of frustration and lack of experience, and translate solutions and suggestions to the MT in a manner that the MT can draw upon that experience and going forward incorporate the QA's suggestions into their work process, correcting any deficiencies they may have in putting out a quality document without a lot of blanks.  

In the case of where you work, sometimes constructive feedback is as simple as just filling in the blanks.  You can use the document that's been returned to you as a sample for training your ear to better hear what that particular dictator is saying when you get him/her again.  In this way, you continue to improve and are more autonomous in the work that you do. 

I hope this helps. 

You came here to whine and moan about QA and you wanted people to pat you on your head and said "poor little MT, you were right."  When you didn't get that, you started throwing a tantrum and telling everyone what big 'ol meanies they are.

By your own admission, you have been an MT for three years.  You are in no way qualified to tell QA or the QA supervisor that you like or dislike changes made, account specs, or anything of the sort.  Your job is to type according to the account specs and according to whatever other BOS rules QA imposes.  Like it or not, this is the job!  MTs are called upon to be flexible.  Personally, I abhor the BOS, but I like money, I need money to live and feed my kids, so if my employer says do by the BOS book, then that's what I'm gonna do.

I going to go out on a limb here and guess that since you said some of the mistakes you made were "stupid mistakes" you shouldn't have made, then you probably look inexperienced to QA and aren't going to be taken seriously when you complain.  When you've become a seasoned MT who makes very few mistakes and then want to complain, you might be taken a bit more seriously.

I have 20 years under my belt.  My last QA score (which happened to be yesterday) was 99.5% and that is my consistent score.  If one day I get a QA score say below 98%, then I may question it diplomatically.  I probably have more experience than the QA person proofing my work, but being condescending is not the way to go.  Here you are 3 years experience and you are condescending and go above your QA's head to her boss.  Good thing you're starting a new job, sounds like you're going to need it.

That's my 2 cents.

most MTs either don't read it or read and immediately send it to the recycle bin literally and figuratively.  So when I send feedback, it is basically a list of their errors, my corrections, and quoting chapter and verse from the BOS if necessary. 

Quite frankly, I'm tired of hearing MTs gripe.  I used to try to educate and mentor MTs, but it is a thankless job.  Someone below said that QA people try to insinuate their egos, but in my experience it is the MTs ego that is getting in the way.  So many MTs think they are "excellent MTs" and so many of them are not.  At one point, I decided to keep a running log of unacceptable errors that even the most remedial MT should not be making and start posting it here because I'm so sick of MTs posting that QA is unreasonable or big meanies.

So here is a very unacceptable mistake I've seen this morning and I've only been on the clock for an hour...

"pressure ulcer on the left heal"

Of course, when I sent feedback to this MT, she emailed me saying "ha ha, oh it's just a typo."  Problem was she did it repeatedly throughout the entire report -- not just once but every instance the dictator talked about the left heel ulcer, she typed "left heal ulcer."

Now, MTs, tell me that I'm not supposed to roll my eyes and be a little irritated that I had to spend fifteen minutes listening to her entire report because such a basic error sends up warning flags, when I should have just had to fill in her blanks.

I think I will get busy on approaching some of the chiro's in the area then.  Small town here..not many facilities to choose from for just rad and someone else suggested trying chiro.  Any other suggestions would still be greatly appreciated as well as any websites or individuals willing to share some sample reports.  Feel free to email me with samples/more suggestions.

Thanks again!

 Leaving the office and going home to work sounds like something I should seriously consider.  I moved from Oregon to Texas recently and was shocked to find the wages so low.  I went from $15.00 an hour to $9 an hour and nothing around here pays anymore. Believe me my goals are higher than $9 an hour. Thanks again and I'll be hanging around!