Does your employer offer incentive for exceeding quality expectations?
Posted By: POLL and OPINIONS Please on 2008-04-05
In Reply to:
On the flip side, does your employer have any kind of disciplinary (for lack of a better word) procedure in place for MTs who consistently fail QA reviews?
Finally, what do you think the consequences for constantly failing QA review should be?
Thank You!
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Have you considered asking your current employer to match the new offer?
Of course before you do that, you would have pretty much decided to take the new offer if they say no.
Wait until we get a lower base rate and incentive and no work for incentive.Should prove interesting
because everyone will probably have a lower base rate than now. As I say, should prove interesting.
Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
nm
No, there's no pay incentive ... but there may be other incentive worth considering.
I'd give anything to have the radiation oncology department of a hospital I used to work at .. the reports were lovely 3 page affairs that, while not conforming to a "normal" conformed to a standard template that made the 3 pages fly by .. the dictator was a tediously slow (but clear) talking earnest young doctor .. and a small handful of his reports could rack up 500 lines with little agitation. ... a few sighs, but...
I think in the current state of the business, it is worth tackling a speciality or two ... OP's first, of course, but then whatever presents itself.
The two benefits will be seen in hiring and in work being available when the other easier stuff is all gone. Oncology patients generally are older and have more history to be documented, etc. While a great ER account is a truly wonderful thing ... when that's all gone, having some long winded, backedup accounts are a god-send, imho.
good luck. 
I think that depends on the quality. Do you honestly think there is good quality just throwing every
MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
I thought quality was a given. Speed and quality are not mutually exclusive. sm
I maintain 99% accuracy above on my reports. However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well. :-) I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run. There are too many interruptions and such when you have other people running in and out, phones ringing, etc.
I doubt that anyone but me really cares about the lines per hour it takes for me to do a report. They just want an accurate report in a timely manner. I take pride in my work, and would never just slop something out for the sake of the almighty buck. And, as an added incentive, I work for 2 companies, and one of them has my name on each report. I don't have a problem with it, but I did think it was a bit unusual at first.
Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck. 
Offer 1 week notice, but willing to offer 2 if they would be in a bind. Also, (sm)
make sure your resignation letter is written with class. Never good to burn your bridges.
Then you have very low expectations for yourself
Reach for those stars - wow!
Expectations
Based strictly on what you've posted, it sounds like the Co in question either had a change in agenda and you were conveniently in a position to be moved out or they were not entirely clear with you on your performance to date.
If an MT is doing the job and getting positive feedback and then loses the job over a single initial effort on 1 provider, something is wrong, no matter how many years experience you have or don't have. It might be that their needs changed and a decision was made to throw you off the deep end to see if you could handle it. When you could not, they made a decision not to invest any more time in you and to go with someone more experienced.
If this is the career you really want, you need to really learn from this experience, keep banging on doors and be willing to sacrifice to get another good start. When that next position comes up, ask lots of questions about how you are expected to progress (since you are less experienced) and if they have specific goals for you to meet as far as difficulty level and production go. Be open and willing to try any whatever they want to throw at you (it really is part of the job), only with the mutual understanding of whether you are expected to be proficient instantly or will have a learning curve for the more difficult dictation.
Chances are, this loss was not as much about you as the company and its lack of clarity. If that is the case, quitting your career choice over it would be a real shame. Let it make you stronger.
Not to worry! You met my expectations!
nm
Teachers and their expectations...
Isn't it crazy that the teacher would expect you to buy one of these things for a project? I don't know how much they run, but still...geez! My DD has a lit teacher that always comes up with crazy things to do, which always means something crazy for me to go buy! Feel like telling her if she'll supply it, we'd be happy to comply! Good luck...
MT schools and expectations. sm
What do you say to people who believe the hype the MT schools push? I'm having an exchange on another board with someone who absolutely believes that after a 4-month course she will immediately be making $60,000 a year while working at home with 5 kids one of whom is a special needs child. I tried to tell her to be realistic, but she won't listen. She basically insinuates I don't know what I'm talking about even though I've been in the field for 30+ years. I have nothing to gain by telling her the truth, however, the schools have a lot to gain by propagating these unrealistic expectations. What do you tell someone like this? I really have my doubts this person will even make it through the course even after paying $2500.
and your lack of expectations for yourself is showing.
x
If the contract does not state expectations
I offer to continue to provide services for two weeks. I have had a company that wanted 30 days, but I think that is just in case they need the coverage. With the couple of companies that I have left, though it was on good terms that I left, none have needed even a two-week notice.
As an IC, you should have had a contract that outlines your expectations and theirs. SM
Usually when working as an IC for a service, the service has the IC sign a contract. I'm kind of surprised they didn't have you sign your life away when you started working for them. However, not having a contract may actually work in your favor on this issue, because now you can negotiate your terms for working holidays or working extra on your days off. And you can in a nice way say you've been meaning to get them a copy of your standard contract and now would be a good time to go over everybody's expectations.
Realistic Income Expectations??
Hi guys!
I am a mom who currently runs a very financially successful home daycare business. I am looking for a change and considering MT.
After much research I am still unsure about the REALISTIC income that can be made doing MT.
I will be working 6 hours a day - no kids, no interruptions etc. How much can I really make a year as an independent contractor from home? I am very familiar with medical terminology etc and plan on taking an MT course.
I would really appreciate a response. I don't want to give up my daycare and spend money on a course only to find out later I have wasted my time and money.
Thanks!
You are correct in your expectations. I know the answers to these questions.
This is information a recruiter should know by heart.
It takes me three months, then I catch up and exceed the expectations.
Also, takes about three months to decide if you even enjoy the work, company structure and your team members. If not happy, change teams or if it just does not fit, change teams until you feel at home. Being worried about your performed, feeling somwhat discouraged and even temporarily anxiety ridden is not unusual traits of a conscientious employee and valuable employee, by the way.
This sounds like my kind of relationship! No great expectations and you can relax
I always have a fear of disappointing people. It has caused me to isolate myself...
incentive
i've always had a problem with what they refer to as incentives! never logical and as you so precisely put it, INCREDIBLY CHEAP!!
What incentive does she have to tell?
Just curious. Afterall, they may never know.
incentive
I call that incentive honesty. What do you call it?
Incentive
What will we make if we do 2,100 lines per day?
plus incentive....
.
incentive pay
I would like to know how icentives usually work. If your base rate was .10 per line up to 10,000 lines per pay period, your incentive was .15 above 10,000 and you typed 15,000 lines, would you be paid .15 for all 15,000 lines or just .15 for the 5,000 lines over the minimum and .10 for the first 10,000?
incentive
Same here no incentive when working in house. You got done what you got done. The only time I have really heard of an incentive is working as an IC at home and that is by the line.
because of incentive pay
You start producing more line that is more per hour and they can slow you down to keep you from getting those extra lines. Every time I would get to my line count up, the slower it was to get the same type of work done. I even complained that it was too slow and I wanted another account and he said "I can set your speed up a little. We turn it down to keep from crashing the system." I worked third shift so how many are there working third?
I just was hired with the new SE pay/incentive!!!!!
I must say I am very happy and I think other SE's will be, as well!!
I hired in at 9 cpl and can earn up to 2 cpl in incentive on every line I type! I'm excited! I can hardly wait to get started!! Though I am only obligated to do 6000 lines in a payperiod, if I type 16,000 lines in the payperiod I get my extra 2 cpl and that makes for $1760 just for that! I think that is pretty good.
My training is next week and I hope to be able to reach that with my first check!!
If all would please be calm, I'm sure that the new SE pay/incentive plan will soon get out there!!! You'll be very pleased! 
actually - I was told what my pay would be, as well as the incentive - sm
it was a little bit of a decision for me to make. But I based it on a few things, one being the time spent on the phone with the recruiter, questions asked and answered, etc. I'm happy with the choice I made.
Prior to this I had been emailing my resume to companies and waiting, email some more, wait some more. Then I posted my resume and I had emails and phone calls within a two week period. I couldn't believe it! The exact opposite worked! Go figure.
Anyways, it's just my 2 cents
Incentive plan?... sm
Curious how common it is to have an incentive plan at your company. Does it make a difference if you are an employee, SC, etc.? Currently, employee at 7.5 cpl with benefits (vacation, holiday, health insurance, etc.). No incentive plan. I have almost 20 years experience. Minimum requirement is 1200 lines per day, full time. Thanks for any info! 
I wouldn't do it without incentive
I make $30/hour now on lines
When I was in house there was no incentive.
You got done what you got done. No reward for pushing to get extra done.
Production incentive
The last hospital I worked at paid an hourly wage, no incentive, and had a minimum line requirement per day of 1200.
The problem with this scenario is that there is no incentive to produce more - thus the term * incentive *. If work became backed up, we were offered overtime.
When I worked in-house for a service, we had a line per day requirement of 1200 and anything over 1200 lines per day was paid at 6 cents per line.
The incentive should be for ALL lines sm
transcribed, not just the ones over 1100. That is cheapskate bonus.
Oh, joy, yet another incentive weekend. . .
and there's not even any work in my BOB. Why, oh, why, are all the people that run everything are the ones with no common sense?!
There is little or no incentive to learn and use
all these shortcuts, when one knows that the cpl will maximum be 4 cents.
$19 an hour and incentive too?
Sounds like what I used to make before I got outsourced 4 years ago. My pay has never been as much since -- it's been about $10,000 a year less and going down. I never have been able to do twice as much editing as typing, but they cut your pay in half. I am really tired of MTSOs getting all the money and cutting our pay. There are very few hospitals in this area that have not outsourced.
the worst incentive I got offered
Yes, yes... some incentive is better than none offered (to anyone who is ready to say, "At least you get one!"), but the worst incentive I was ever offered was when I worked for HealthScribe years back and they offered a 1/4 cent on lines typed for a certain day. Doing 1000 lines, that worked out to $2.50 tagged onto my regular rate. That wasn't even worth thinking about let alone spoiling my weekend for.
Incentive by minutes with Cerner
Hi -
The hospital I work for went with Cerner a year or so ago. Their software is so bad, our required minutes were lowered to 80 minutes/8hr. Incentive starts at 91.3 min/8hr.
What would you make in incentive doing 1200 lpd?
With MQ's new plan in January: $0 incentive on 1200 lines/day.
Spheris: 1200 lines a day = $24 a week incentive.
What about where YOU work?!!
Sure takes any incentive out of trying to do a good job.
That is what happens when you put people in charge that have no experience other than raising a couple of loud mouthed brats that always make sure they scream when supervisor calls you.
Because of my competitive nature, I would use it as incentive to
produce more and make more money.
I always like to know where I fall compared to other MTs - am I in the middle of the pack, on the bottom or on top. If I am not on top, than I would do my best to get there. That is just my nature. I strive to be the best that I can be, although sometimes we all fall short. No biggy!! Just do your best and produce what you physically can, and that will have to be enough for that particular day.
Just use the daily information as an incentive for yourself!
Good luck to you.
My inhouse incentive experience
When I worked inhouse, our incentive was calculated quarterly. Our incentive was based on minutes of dictation transcribed, not lines.
We had a minimum number of minutes to average daily. Depending on how much we passed that minimum (on the quarterly average), we were assigned an hourly incentive to be paid for all regular hours worked for the next quarter.
Example: If my 1st quarter average production put me at 180 minutes of dictaiton, then I would receive an extra $8.50 an hour (in addition to my regular hourly wage) for all regular hours worked for the 2nd quarter. If I took paid time off, had a holiday off, or had overtime, it was not paid for those hours. Only for regular hours. So, if I worked my regular 40 hours weekly, I received an extra $340 a week in incentive.
Now, incentive started low, at $1.00 an hour and worked up to $10 an hour.
Last time I worked inhouse with per-line incentives, we literally got a daily line count and had a tiered set up with lines/hour average daily.
Incentive Production Bonus
I have worked several in-house transcription jobs in my 20 plus years as a medical transcriptionist. I have been paid hourly for each one. I have never received a production bonus. In fact, I had never heard of such a thing until I started working for a national at home. I did get overtime at time and a half for working over 40 hours a week, which is more than a production bonus would ever be. Good luck with your project!
...maybe incentive pay like OT or payment for bonus
s
Perhaps, but there will also be no incentive to go into medicine for US docs, SM
when they get out of med school they have debt, will have to set up a practice, pay their staff, etc. What is the incentive if you can earn a limited income.
I say let the free market decide.
I get extra incentive from my 2 employers too.
nm
That's just not true... I make 16/hr PLUS incentive, including
cx
But isn't the increased incentive JUST on whatever is over 300 lines? Not applied to the first 3
;P
Depends on incentive offered, benefits, and
nm
I find it odd that no one knows what the MQ incentive plan is and wont for several months but
you have been hired on the new incentive plan. Somehow I am sorry but this whole thing just doesnt ring true. I just doesnt gel with what we were just told by email and snail mail by the CEO.
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