DocShuttle does way more than just connect...sm

although you need to purchase all the components. DocShuttle Administrator will let you set up separate accounts for your dictators, and set privileges for which MT's work on which accounts and do they have QA privileges. Also allows you to upload templates to the FTP site for use by all transcribers. So you have to buy Administrator for sure. DocShuttle Client is for anyone who transcribes (including yourself), it lets you download files from the ftp site. When you click on the voice file, it brings up templates that you choose from. DocShuttle Dictator is for the docs. What I like about Dictator is you can set it to work with the Olympus recorder so that when the doc docks the recorder, it automatically imports to the Olympus program, and erases the file from the recorder. Then DocShuttle Dictator can be set up to automatically, say every 4 hours, import from the Olympus program and upload new files to the ftp site and download finished files. I have found that the front desk girls can sink your account by not being able to figure out how to upload or download files. I just did an install with DocShuttle and you should have seen the doc's eyes light up when he docked his recorder and it all went automatically. Also the files stay in the local box and get uploaded to the ftp site so there's always a copy at the doc's office for back up. It also marks the files with a coded number that includes the date, dictator, etc. And at the end of the month, you can run reports that will give you MSWord data such as characters or lines to you can do a line count without opening every single file. Files can be encrypted if you want.

This program is ideal if you have more than one MT working with you. If you are working alone, they just came out with an email program that would work for just an independent contractor working at home for a doc.

Scott and his crew have worked hard on making DS very user friendly, which as I said, is a must because of the front office ladies. Their support is excellent. Just get past the first lady because she usually doesn't know what she is talking about.

one more word - MAKE SURE you purchase the Dongle. You get unlimited installs with the dongle - otherwise three installs and they want you to buy another license. email me with any more questions - I've been using DS for a few years now and am very happy with it

• DocShuttle System - Pat
  • DocShuttle does way more than just connect...sm - Old MT
    • DocShuttle and EMRs - Carla
    • and you should buy Wavplayer to transcribe in. nm - Old MT
  • DocShuttle is just for connecting to FTP - wimt

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You may want to attach an external monitor (I don't) or use a box of some kind to elevate the computer.  They have boxes at the office supply store in the computer area that have trays for storage or a place to put your keyboard and that is about the right height.  I would also suggest an external mouse.   If you need a new keyboard/mouse I'd go wireless.  If you want to be somewhat mobile, like sitting in the backyard in the shade unhooking and hooking everything up gets to be a pain and if you just want to diddle and not work you can use the laptop keyboard and not have to take the other keyboard and mouse. 

If you are used to a large monitor that is probably your biggest adjustment, the rest is fairly easy and may take some trial and error to get everything worked out. 

I used them for years. I didn't pay any attention to their rate, above -- but it doesn't matter how fast you type. You could sit there and NOT type, and you're still paying $1.80 for every hour you're hooked up.

And by the way, there are several dictators I'm 1:1 on. Not many though!

Basically, you need to have an available network (also called hot spot) that will allow you to connect to the Internet. The card is only hardware, not the actual network.

stick I have a menu come up that asks what I want to do, view, copy to  a file, etc.    Once they are in a folder you can send pictures as an attachment or copy the picture to the e-mail.   If you send as attachment when you request attachment it will ask you to search for whatever it is you want to attach, if you want to include a picture in the e-mail  right click on the picture and one of the options that comes up is to e-mail picture.  Just follow the directions. 

I am using a wired PC with a DSL connection.  Last night I set up a new wireless router and a laptop.  I had to have Linksys help me so I know we did it how they told me.  Both computers can connect to the internet, but now on my wired PC I cannot connect to my clients.  I have one I connect to with VPN and another over the internet through Citrix.  That one I can connect to initially, but it keeps disconnecting itself.  Help anyone?

When you're there, let the computer search for the network and when it is recognized, connect to it. You will need to enter a passcode if it is a secured network (which it should be). You can save that confirguration to your laptop for future visits. It's really the same process as with a wireless router at home.

Now, if neither router is wireless, you can get a cable from places like Staples that will connect directly into your laptop and the back of the router. You will still need to set up the laptop as described above but, again, that configuration can be saved.

I live in a small town and we don't have Starbucks, Panera, etc., close by but the public library has a wireless network that I can connect to for free; you might want to check into that option as well.

The biggest thing you should be concerned with is that you are operating on a secure network and that information going across the network is at the very least encrypted according to HIPAA standards.

eShuttle?  How about Gear Player/Dictate?  Was it easy to set up/use?  Were there any problems?  I had been planning to use Express Dictate until I saw the post from yesterday where someone had problems with it.  I am also curious about WebChartMD and Voice Scribe/Doc, but their sites do not show prices.  If anyone has used either of these I would be interested in hearing about them as well. 

TIA!  Any information would be very much appreciated.

I have had this happen occasionally. I have been using DocShuttle now for 4 years. I only have this problem with one office. It occurs when the recorders are docked in the afternoon around 5 o'clock. This office has a wireless setup and sometimes the connection is dropped, specially if it is a large upload (30+ files). My IT person says it has to do with the signal strength on their end and they need to secure it.  We compensate by having them upload in batches to make sure that all of the files come through. So far, this has been working. I am pretty sure (in my case) it is not a DocShuttle problem because none of my other offices have this problem.

Also, you may want to check the intervals that you are having them conect to the FTP site.  If they are connecting too frequently (every 10 minutes) they may be connecting when the administrator is updating or your server is refreshing/timing out. I seem to remember being cautioned about this by Bytescribe early on. This occasionally happends to me also, (same office).  This office likes to get out at 5 o'clock and often rushes to get out.   

I have never had the numbering problem. You may want to check the versions to make sure everyone is using the same version of DocShuttle. Whenever I set up a new office, I always have all of my transcriptionists and offices update their versions so we are all using the same version.

When you get through to support at Bytescribe, ask for Scott. He is excellent!

Hope this helps.

Can anyone please explain what this is?  Is it just another platform like Emdat or Escription?  Do companies usually provide it or is it something an individual MT has to purchase themselves? 

THANKS!

DocShuttle is an FTP file transfer program, which is pretty easy to use.  There are "glitches" with the software on occasion, but the company has made some positive changes over the years.  One nice thing about the software is that you get all of the updates for free.

It's a program for connecting to an FTP server to download voice files.  It's not a program that you transcribe in or anything.

OK, when a company says you have to have Docshuttle, what exactly is this?  Does this mean you have to buy the $200 or so bytescribe software?  Is it worth it?  Isn't that like paying to work for someone?  Sorry, I'm new to this and find this confusing.  I can understand needing a specific pedal or such, but why certain software to play files? 

Thank you for any advice/insight.

This software will do what you what.  I use it and it sures makes life easier for me!! See link. 

Is anyone familiar with DocShuttle or Bytescribe?

Is the program user friendly?  Reliable? 

Does anyone know anything about a program called Doc Shuttle?  If so, good or bad?  Does it have a generous line count?  Any info would be greatly appreciated.  Thanks

I am looking for part time work and wonder what good and/or bad anybody has experienced with the DocShuttle Transcriptionist/Client software. I have an IN-BMG foot pedal. I don't want to put out money for software and not have it work with my pedal. Can I keep my macros and expanders, do I need a special adapter? My present pedal is in the 15-pin joystick port on my computer.

Any and all comments good or bad deeply appreciated.

I was just wondering what part of docshuttle is free?  I went to their web site and their fee is .20/minute (under 1,000 minutes of dictation) for the use of a 1-800 number for dictating, and then there are also start-up costs for each dictator, transcriptionist, and transcription administrator.  Isn't this the same as a TASP?

I don't mean to be rude or sarcastic, but just need clarification on the "free" part of this service. 

Even with all the start-up fees and per minute charge, is this a better option than owning your own digital dictation system where you pay for the equipment and phone lines?  I am looking into the Bytescribe Orator Pro, but am still researching my options.

TIA for your response!!