Do you ever get the ones that say, "Thank you, operator". (sm)
Posted By: smooth operator on 2006-01-25
In Reply to: I really appreciated my dictator just now. - jus me
I always picture Lily Tomlin with the "one ringy-dingy" with the earphones plugged in.
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Say: Operator - this is the call that I wanted traced! nm
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Owner/Operator of Trucking Company
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Oil Refinery Cheif Operator - makes lots of $$$$. nm
x
A very humble "thank you" :)
a little kindness goes so very far 
Just smile and say "thank you"
If you would like a "thank you" send one to them
I have always sent a thank you even if they don't go with my service. I have also taken in cookies along with a note. That is just me and it has gotten me accounts that treat me the same -- with mututal respect and appreciation. I never treat my accounts so cold as only "providing a service" and that is what I have emphasized in my brochures, flyers, etc Must be doing something right as they have come to me and stayed with me from 5 to 20 years. Have not had to go out and get a new account for the past 6 years. They have also stuck by me through a horrible divorce, illness and getting behind and not treated me as "just a service" that can be replaced. So I say, yes -- treat them as you would like them to treat you.
That should say, "Thank you, dear; however,"
s
I have one that not only says "Thank you" but then he says "have a nice day."
He may be difficult to understand at times, but the fact that he says those little words, makes a difference.
You can "thank" the offshore competition...sm
Like it or not.... it's driving the prices down in our industry. We have customers now demanding price reductions as contracts come up for renewal and tell us that if we don't meet their new pricing they'll send the work offshores and pay 4 cpl for transcription, 1.5 cpl for editing work.
More and more clients are willing to take the risk of sending work out of the country for the cheap labor and getting the work done 24 hours a day, 7 days a week. The overseas companies truly work 24/7/365 and their English skills have improved dramatically.
Gone are the days of high line rates for everyone. Stinks, I know.
We went to a wedding and received our "thank you" a year later! so there is hope.
x
I actually have a couple ESLs who say "thank you for transcribing this report"
^^
Silly question, I know, but do you have "Thank you" at the bottom of your invoice?
Seriously, I am making up an invoice template and need to know if most people put "Thank you" on the bottom of their invoices. I cannot find any on the ones that I have recieved from other companies, but then again, I only have a few.
Thanks~
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