Disgusted!

I'm just totally disgusted when clinics call me inquiring about service. I always ask to receive copies of transcripts before I quote a price.  The quality of their transcripts is just a complete joke, and that's putting it mildly.  Run-on sentences, no punctuation, etc.  It just really looks like a fifth grader typed it.  You'd certainly think that with all the years of education the docs have had, they wouldn't tolerate this slop to save a dime.  What a joke!  I really feel sorry for the health care in our country. And you know what the problem is with this?  The docs don't call directly to speak wtih the MT Service owner - they have "their girl" do it, who doesn't know a hoot and a holler about medical transcription -- just the bottom line - "HOW MUCH DO YOU CHARGE?"  I do believe once the docs take the time and interest in their patients' notes, things may change.

What's your opinion on this? 

• Disgusted! - Helen
  • Doctors nowadays are in it for the money and "superiority"... - time wasted
    • I totally agree and had a similar situation. - nm
  • I see the same thing. - MTSO
    • My reply to those - OTHMT
    • I actually had a doc's "girl" call me for a price...and - MTSO also
      • Often I think they lie about price, thinking they can - take you for a ride. - nm
      • They are getting exactly what they're paying for. - Definitely!

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You're not without company!  I wanted to reply because I feel your pain.  Part of being an MT (for me) is I can't stand the "rat race."  The way some companies handle themselves is unexplainable.  To me, employment should be a win/win situation.  Instead, they act as though they hold the almighty key and we should take it, gratefully.  I would like to know what my working situation will be before I begin.  Don't I have the right to interview them back?  Afterall, isn't it a joint effort?  Maybe I'm being unrealistic, but I hate the rat race and glad I work from home.  I'm just not cut out for these office people. 

Has this happened to anyone else?  Once you learn an account, get pretty decent lines, making decent money, boom -- your account is switched.  Then, when requesting downtime, oh no, we are not paying downtime, we had to take work from you because of your low QA (up until then QA was 99+ or better) hummmm???  (P.S. I have 22 years experience, not at all new to this game).  I am receiving corrected reports for mistakes in THEIR macros, which I had informed them about and was told to leave them.....???  I was told, "Oh sure, we have LOTS of work, then run out almost daily....

I read a post from an MTSO wondering if there were any good transcriptionsts out there (you bet there are!!), well I am wondering if there are any decent companies left out there.  I have worked for a couple different ones now, seem to me they are all shady characters.  They promise you the moon, then once you are working for them, everything changes.  Nothing is the way they promised!!  Seems like once a Transcriptionist starts making some really good money, they do everyting they can to take it away.  I need to win the lottery!!!  or a new job. 

I don't know why we put up with it.  They lower our pay, send our jobs overseas, expect us to be on call for no pay at all.  They dance around the IRS definitions of employee, SE and IC.  I've been threatened before, verbally or email abused by supervisors, and even had to resort to legal tactics to get my rightfully deserved pay.

All they care about is production.  I've mentioned to my supervisors a few times when I found errors in medical records or extra spaces showing up at the end of paragraphs in people's work.  I wasn't tattling or trying to get anyone fired, but I felt the errors should have been fixed.  Nothing was done.  The people churning out those reports make more money than I do because I take the time to look things up and properly format everything.  It doesn' t get me anywhere.

I am most definitely NOT sloppy.  I am disillusioned because we are treated as nothing more than sweatshop TYPISTS.