Digital v. call-in
Posted By: Statusk on 2007-08-26
In Reply to: Digital Recorder versus Call-in system - Expanding....
I have 14 clients and I use digital. The poster above about almost everything except the cost. My first recorders Olympus DS330 (no longer made) were about $100. The replacement or upgraded Olympus DS2300 were about $200 each. I do provide all equipment at no cost. I do not print work. All work for the physicians offices are templated to print on their existing office stationary and PNs and sent in a continuous document for one-step printing on their end. Both of the above recorders are very easy to operate, basically like a hand-held tape machine. Best wishes in your decision.
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Digital v. Call-in
I use both digital and call-in. A VERY reasonably priced digital recorder is the Olympus WS-300M. All of my doctors use it and love it. It acts like a hard drive, so you don't have to worry about going through a proprietary software. Drag and drop. The digital handhelds have come down quite a bit over the years and even the best of the best (with MP3 players in them, etc) are around $200-250.
With that said, call-in systems CAN be expensive. Phillips has a one line machine that transfers the digital voice files from the unit (or keeps them on the expansion card, if you want) to your computer. It runs about $1000, plus the cost of the line. My line, incoming calls only, costs $12 a month. The only bad thing about it is it is only ONE line and only one person can dictate at a time. There are other options that don't cost 5 or 10K -- for example, I saw a used StraightTalk system with two lines on MTDaily.com that was, I believe, around the same price. I've had one of those too,and they work well.
There are options out there that are quite reasonble -- you just have to do some research. Good luck!!
Digital Call In System
I have one doctor who wants to come on and go to a digital call in system. Does any one have any suggestions for an economical system to use?
Thanks,
Kelly
They are probably looking for a call-in digital dictation system or
if they have one in their office, a ld service for you to call in and get the dictation.
I certainly would ask and clarify what exactly they are looking for and what they want.
Good luck!
Digital Recorder versus Call-in system
I have a friend from church who is a physical therapist and she still uses the tape recorders for dictation (about 10-15 therapists). I would like to try to obtain their transcription account and offer them a better way to dictate. I currently have 1 account of my own who uses an Olympus digital recorder and I also work for a company that uses a call-in system. Does anyone know anything about a call-in system, such as obtaining it for a business? Or do you think it would be cheaper in the long run to offer the digital recorders to each of the dictating therapists in return for their dictation? Any suggestions would be helpful.
Instead of a call-in system, why not use a handheld digital recorder?
The sound quality is much better, the recorders are very affordable and you can use FTP to transfer files both directions.
Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work. I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not. If anyone can give me some background or information on this, I would appreciate it. Thank you.
VDI call-in system sounds much better than digital recorders and easier tracking with redundant hard
You can hear a pin drop on this system. The sound is that clear. The system has a redundant hard drive and auditing capabilities. It has the capability to do everything but transcribe it. The better the sound file, the faster you can transcribe. I purchased a call-in system that used digital recorders, and the sound was so bad that I ordered this one the same day. I wasted $1200 on that system. Get the analog that uses a VDI SuperStation or C-phone (the C-phone is more clear). Even though the technology is not as new as the digital recorders, in this case it is better. Good luck!
I do tapes and digital. And I was told if I'm not logged into the digital system, they assume I&
BUT she wants me logged into the system by 9:30 a.m. So I'm confused too. I've decided that I may come back to her and just say I'm not going to do the tapes anymore. I hate the tapes anyway. The voice quality is horrible, it fades in and out. It takes me twice as long to transcribe their tapes than the digital.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to
we received our "incentive packet." They don't even have the wherewithall to contact us personally. These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.
*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
On-call requires on-call compensation by law
This field gets more disgustingly grotesque daily.
Call me, call me anytime.
I'm waiting to hear back on a job. Call me!
Call KS and call your bank. Why ask here?
.
If they don't call you within 15 minutes, you should call them. There
is no excuse for leaving you sitting by a phone all day. At the very least, an e-mail explaining why the delay. If this is the way they train, how do they pay. Do you really want to work for a company who thinks so little of your time?
Digital
I am brain dead also, since I've been away from the "job" due to husband's illness. I do not see any replies on here. Please forward any good info to my E-mail. Appreciate it. Turn your back around here and technology changes, zap!
Going digital
Hi,
I read your post and was wondering if I could get in this thread? I don't have my own accts yet, I work for a small national and a large national. However, I am seriously thinking about getting my own accts. Before I go looking, I thought it would be good idea to have a digital system in mind and ready to set up.
One idea that I have seen that I found really interesting was in the Transcription Gear Catalog. There is a 2 page spread about their idigital system. This is a toll free dictation ASP, very similar to what the nationals have, I would think. With this system, you pay for the minutes that you will use during the month. Has anyone else used this type of system? Any thoughts about it?
digital
I have two different setups for digital. I have an internet based call in system, which allows me to set up Transcriptionist to receive the work directly to their systems using Express scribe and I also have a doctor who uses a handheld digital recorder that he uploads in the evenings and sends the work to me through Magic Vortex......There are several great companies for you to check out. RTKING, JAY VANCE, START STOP TRANSCRIPTION are a few good places to start with. There are also other options for sending and receiving work, such as FTP sites, Hypersend, Magic Vortex and many more.
Going Digital
I switched to my 5 accounts to digital using Jay Vance with Vance Digital in March. I absolutely LOVE it! Wish I would have done this 5 years ago! e-mail me with any questions.
digital sm
How on earth do you print to the docs? Do you both have to have the same WP program and do you supply them with a printer? The offices I worked with were too lazy to even take the tape out of the tape recorder, "not their job" so I gave up on asking them to do "anything at all" as they were so lazy. By the way, thanks for sharing, not too many are willing to do this; would rather play their hand close to their chest. You are a wonder! Thank you!
digital
I'm doing digital for my client and it's wonderful--no more traffic jams. They use Olympus handheld dictation devices. We use hushmail to upload the dictation and transcribed reports so they are encrypted and HIPPA compliant. It's fairly inexpensive -- I believe $30 a year. One nice thing about that you can be anyway to pick up your files as long as you have internet access. I've often taken my laptop with me on vacation to cover emergency work. Not that I want to work on vacation, but it makes the client feel better knowing you can access the work.
If you want to go digital this is what I did
Purchased DocShuttle Admin ($300) and DocShuttle Client for myself ($99), had doctor purchase DocShuttle Dictator ($99) and an Olympus recorder ($129). Rented FTP site (about $45/yr). Set up DocShuttle so once dictator docks the recorder, it takes file from recorder and erases recorder, imports into DocShuttle, goes to ftp site, posts new dictation, pulls off old. You may want to go to Bytescribe's site though and see if the program they have for doing it by email would work for you. If you are the only MT and they are the only client, then do it by email. Email me if you need any further clarifications.
digital
i went with transcriptiongear.com and have been very happy. you can email me with questions.
for those new to digital...
FTP stands for file transfer protocol. An FTP program transfers files (uploads and downloads) from a virtual warehouse on the Internet, called an FTP site. FTP sites are rented by size. FTP programs are free or cost a fee. You can post ANYTHING to an FTP site. You can put your's kid's first grade picture there. You can put your resume there. You can put your back up data from your Quicken there. You can put a love letter there. You can put a .wav file there. You can put a MSWord document there. You can create folders there. You can password protect your ftp site and some software allows encryption, different levels of user permissions, etc. Once it is there, anyone who has the password to your FTP site can then go and pull it off. i.e. TRANSFER the FILE. So if your doctor dictates on a digital recorder, downloads the voice file into his PC, then uploads the .wav file to the FTP site, you can go to the FTP site, download the .wav file, transcribe it, post a .doc back to the FTP site wherein your doc can then go to the FTP site, pull the .doc off. Voila!
Going Digital
Hello
My doctors use Olympus recorders. One doctor does well with the DS-10. The other uses the DS-330 (No longer in production). The DS-330 has the advantage of overwriting. For instance, if the doctor makes a mistake, he can back up and record over what he has already taped; however, this was a disadvantage for my other doctor, who taped over his entire morning of dictation by accident by hitting a wrong button. It depends on the doctor. With the DS-10, you cannot tape over anything. If you are sending the audio files over e-mail, you should consider first encrypting the file for confidentiality reasons before sending. I use e-mail, because it is free, and it was easiest to train the office staff to use. There is a free software program, ZipGenius that will encrypt your files. Yes it is free. When getting a handheld, you want to consider the types of files also. A .dss file is much smaller than a .wav file or a mp3 file. That is also why I went to Olympus recorders, because they record in .dss format, which makes for much faster upload and download times. If you have other questions, please e-mail me. Also as one poster has already said, the express scribe software is great and free as well. I bought the recorders. They have already paid for themselves in gas and time.
Lynn 
You would have go go digital
If you are doing digital for a national you already have the foot pedal if not then you will need to get one that would transcribe the type of files that will be sent to you, wav or dds. I don't do digital just the tapes but from what I have read you would need to get an FTP set up going so that you can transfer the documents and then if you have your pedal, you should be set to go. So just send out flyers/brochures giving your experience and stating what you will provide and go for it. But you will be a little limited since you only are available for digital and don't pick up and deliver back printed material. You might be able to do overflow for some local large clinics. Some might require a C-phone to dial into their equipment. Good luck.
Digital
I have a couple of accounts that I go daily and pick up tapes/deliver. One of the docs wants to start sending me dictation via computer but does not know how to go about it. I must admit I have no clue. Can anybody point me in the right direction? Thanks in advance.
digital
 What about encryption when sending through an email?
Digital
Hello,
I need help from anyone that can write in and give me suggestions. I was just approached by a physician that has 4 in a group and they want to go digital and have me do their transcription. This would be a great opportunity as I have just lost 4 of my accounts to outsourcing to India, so I need all the help. They need to know how this can be set up. Do they need a FTP site and do I need one? What kind of system do they need and all the basics. I am sure the easiest and cheap way to do this over the internet the better, as you know physicians-HAHAH. Also if Patty is on any information from you would be appreciated. I have this weekend to work on this and give them a proposal on Monday with the costs. I know what to charge by line as I am an IC already; I just need help on the way to get me the files and for them to send. I presently do tapes and pick up still. 
Thanks Everyone in Advance!!
digital
Hi Luvdigital,
I just posted on board. I was approached to do a large 5 DR. account, but want the easiest and cheapest way to do this digital way. I have some questions as your way sounds easy. 1. Do you have the software on both of computers, the one Dr sends and yours? 2. Do you send just by email or to a FTP site and can you send to FTP after? 3. What is this DDS Player? 4. Do I need a foot pedal, what kind? I have to make up a proposal this weekend, so info is needed ASAP! Thanks again for your help. I would love to land this account as I have lost 4 accounts to outsourcing to India and need this badly, so the easiest and cheapest would work and I not very computer sassy, so easy is great for me.
Thanks,
Mary Lou
digital
Thanks everyone that wrote in with suggestions about going digital. I have a few questions about the brand of digital recorder. I researched the Olympus, but do you recommend the ones that have editing capabilities or not, as I am unsure what this really means. Any other types that your Docs use would be helpful.
Thanks!!
digital
I think you misread me. I am landing the account. The Drs are paying for it all. I just need to know what recorders are the best and cheapest. I also need to know what wav pedal is compatible with Olympus. They are paying for the FTP sites. They just wanted me to research everything and give them the prices. Sorry if I confused anyone.
If there is not a way for them to go digital
I would at least seriously look into a way to have a delivery service - I used one myself 10 years ago....... most areas have them - they send the tapes in a locked pouch and you sign for it when you receive it and visaversa if you have to print out work and deliver..... it can be compliant - you just need to secure the information - these companies are bonded.... time on the road is costing you money big time lady!!
Going digital
Do some research here.
Going digital, again.
http://www.transcriptiongear.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=T&Category_Code=DIGITAL-TOP
Sorry, the link didn't post. The tricks are to get your doctor(s) to give up their old recorder(s) and learn to use the new one(s) and also having office staff able to download the recorders reliably and retrieve/print the reports/notes, etc...You will love the convenience, but if you're in-house it still won't help locate patient charts (LOL)
going digital
I also want to go digital, but don't know the first thing to do. I also have 2 doctors that I am picking up and delivering tapes for. Thank you so much.
digital...me too!
Can you please email information about how to go digital cheaply??? Thanks!
Digital...
Why don't you investigate going digital and cut down your overhead ever further? No gas, no paper, no ink...etc. Worth some thought.
Digital
The situation I had was my account brought in a "consultant". HE decided that we all needed to go digital. It got to the point with some of the doctors that they had to "hide" the old recorders/tapes so that they had no access to them. It finally worked, they are all on digital and everyone is happy. I love it. I can't believe I actually drove around with tapes and completed work - when did I ever transcribe! If you go on it, you will love it. Change is always hard, but if you want to compete in the marketplace - that's what you have to do.
Going digital.
Your doc needs a digital recorder and you will need a secure method of transferring the voice files as well as a software program that will allow you to play back audio files. This would also include a foot pedal to control playback.
Express Scribe is free and the program has "hot keys" that allow you to control playback from the keyboard but that is not as smooth as using a footpedal. Also, be aware that if your doctor buys an Olympus recorder, you will more than likely has problems playing back .dss files using Express Scribe.
You could purchase a full transcription kit, which would include a footpedal and headset, from places like Transcription Gear or Olympus, to name just two.
Transferring files can be done via FTP or a secure website like Files To Go or My Docs Online. Both you and the doc's office would need to have a little bit of ability to accomplish these tasks but they're not that difficult to learn.
It takes a bit of homework in the beginning but once you switch to digital, you'll be glad that you did and wondering why you waited so long to do it. Good Luck!
I actually think digital is better, at least you have more
adjustments you can make if you are having trouble hearing. I just recently started an account where I'm using a C-phone versus having used downloaded dictation for many years. I think the downloaded dictation is of much better quality overall than via the C-phone.
Going digital - sm
Have a dictaphone system at home but it is now causing some problems and the doctors are having hissy fits.
We want to go "digital" (there are 3 of us) and we each have high-speed internet service.
Am looking for guidlines, suggestions, etc. as to what is the best program and any tips you may have. This is new for us so will really, really appreciate any help. Thank you. Barb
Going digital
I have finally convinced my docs to go digital! I am looking at using the DocShuttle program. Has/is anyone using this and if so, how do you like it?
I also need to find an FTP server. Does anyone know if this is included with DocShuttle or do I need to find my own? There are so many out there - could really use some suggestions in this aspect as well.
Thanks for your help!
Shell
Need help getting doc to go digital
Hi, All!
I need some help. I have a doc who dictates a soap note after he sees each patient, so walks around the office with his handheld microcassette recorder. I have been using only digital files for several years now and hate going back to transcribing tapes. Since he walks around and dictates a short blurb after each patient, a call-in system won't work for him. What I need is to set him up with a digital recorder and then an easy way to upload the files to me to transcribe, and then I can email them back. I have used MEP for encryption in the past, but have always had the voice files sent to me from an MTSO, so have no experience in that end of it.
Does anyone know an easy way to set this up? I need simple, as he is not very computer literate. Even if I have to stop in and download the voice files from his recorder to a jump drive a couple times a week, that would be better than tapes. Ideally, I would like to set him up with a recorder that he can upload the files to his computer and then email them to me. Is there a reasonably priced digital recorder out there that will work for this? What's the easiest way to transfer the files? Is there a particular brand(s) of recorder that is good (or bad)? And how much memory should I look for? ANY help with this would be GREATLY APPRECIATED!
Thank you!
digital
I'm glad you guys posted this question, I have been wondering the same thing. I am almost done with school and my chiro. was talking about me doing some work for him. He currently has an MT that works with tapes, be he wants to go digital. She doesn't want to, so he is considering having me do it. Could you guys tell me where I can go to find the info on how to set this up?
Thanks!
Going to digital?
I'm thinking of switching to digital from microcassette. Silly question: When I want to go on vacation and hire a temp, will she/he have to come to my house every day and use my computer to access the wav files? What would they need to do the work from their own house? The answer seems obvious - they'd need the same programs I have. But maybe there's an easier way to go about this, and you never know till you ask!
wanting to go digital
and I am totally clueless! Had a call from a cardio group today and they want to send me transcription via WAV files, guessing I need a WAV pedal?? HELP
Also, I am tired of the old tapes and want to "go digital" I have heard of 800#'s for a call in system, but dont know of any websites. Any help is much appreciated!!
TIA,
sunnyMT
digital - Stacy
Stacy, thanks for answering, it would not allow me to E-mail you so please E-mail me at pjsword@aol.com as I do have some questions.
Thx -- Patti
digital recorders
Anyone familiar with the digital recorders? One of my docs wants to get a recorder and send me his voice files via email, he's not worried about being encryped or anything like that. I think he is looking, of course, to get the cheepest one out there. Is there anything specific that I need to tell him that these recorders need to have?? Is the docking station that come with some just for convenience or is that the only way to send the files via email?
Thanks ya'all!
Digital Records - SM
Most come with software and a docking station and software. He would need to dock the recorder and transfer the files to you, either via e-mail or send them to a secure FTP site. If you order it through Transcription Gear, it comes with really cool software, including a player for you.
digital recorders - duh!
nm
need help with fees - digital
I can get a new contract but will do the work digital. I have only worked as IC the old fashion way - tapes and picking up, printing and delivery. I will now do everything through e-mail and a C-phone. The office manager is trying to squeeze me for a good price, telling me she has somebody willing to do the workload for 6c/pl and she says its characters only, no spaces etc. Their previous lady did the transcription for a fixed amount per month but this sounds really screwed up. Any help or suggestions on what I need to think about regarding charges etc? I now get $3 a page and that includes my driving etc. I am happy that I would save gas and time but don't want to work for free either. My $3 a page figures to about 11cpl when I checked.
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