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Digital Call In System

Posted By: Kelly on 2007-08-12
In Reply to:

I have one doctor who wants to come on and go to a digital call in system.    Does any one have any suggestions for an economical system to use?


Thanks,


Kelly




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They are probably looking for a call-in digital dictation system or
if they have one in their office, a ld service for you to call in and get the dictation.

I certainly would ask and clarify what exactly they are looking for and what they want.

Good luck!
Digital Recorder versus Call-in system

I have a friend from church who is a physical therapist and she still uses the tape recorders for dictation (about 10-15 therapists).  I would like to try to obtain their transcription account and offer them a better way to dictate.  I currently have 1 account of my own who uses an Olympus digital recorder and I also work for a company that uses a call-in system.  Does anyone know anything about a call-in system, such as obtaining it for a business? Or do you think it would be cheaper in the long run to offer the digital recorders to each of the dictating therapists in return for their dictation?  Any suggestions would be helpful. 


Instead of a call-in system, why not use a handheld digital recorder?
The sound quality is much better, the recorders are very affordable and you can use FTP to transfer files both directions.
Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work.  I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not.  If anyone can give me some background or information on this, I would appreciate it.  Thank you. 
VDI call-in system sounds much better than digital recorders and easier tracking with redundant hard
You can hear a pin drop on this system. The sound is that clear. The system has a redundant hard drive and auditing capabilities. It has the capability to do everything but transcribe it. The better the sound file, the faster you can transcribe. I purchased a call-in system that used digital recorders, and the sound was so bad that I ordered this one the same day. I wasted $1200 on that system. Get the analog that uses a VDI SuperStation or C-phone (the C-phone is more clear). Even though the technology is not as new as the digital recorders, in this case it is better. Good luck!
I do tapes and digital. And I was told if I'm not logged into the digital system, they assume I&

BUT she wants me logged into the system by 9:30 a.m.  So I'm confused too.  I've decided that I may come back to her and just say I'm not going to do the tapes anymore.  I hate the tapes anyway.  The voice quality is horrible, it fades in and out.  It takes me twice as long to transcribe their tapes than the digital.


Do you use a digital system
How does it work on the clients end and on your end. How much did it cost?
Best digital system to buy
I want to start my own MT business by getting my own private accounts.  Tired of relying on others for work.  Anyway my potential clients are in another state.  What is the best system to get by which doctors could log dictations to my PC or a server?  Any ideas?  Thanks in advance for any help.  I'm sure I can land the accounts -- just need a set-up that works.
Digital system
I use a system by Vance Digital and absolutely love it! Please e-mail me if you have any questions.
The website is www.vancedigital.com
I set up a digital system

I also maintained the mother ship for that digital system.  I also constantly worked in Meditech creating macros, which we weren't given permission until we begged after waiting so long for that company to put in some canned text AND I NEVER GOT A RAISE.  It's all part of your duties.  Get over it already! 


We are just trying to forewarn you that a new system usually means outsourcing.  That's all!


Most likely they'll laugh at you for asking for a raise to do these "other duties as required."  Look at your job description and see what it says in the fine print.


Does a digital phone system
work for a C-phone? I do have unlimited long distance, but it's not the regular old phone line, it's through my cable server. Compatible?
Digital you can either get a phone-in system. sm
Phone-in is more expensive, obviously. Digital handhelds are best option. You can have doctors buy or you can provide and use as a writeoff on taxes. You can use Express Scribe for most, but most of the time there is a transcription module for whatever brand of recorder you buy (Sony, Olympus, etc)
Computer/digital phone system question - SM

I currently use a Philips digital transcriber system, which I call the number and get my recordings through the phone line.  I would like to get a laptop to start doing my work and was wondering if there was some way I could move the recordings to the laptop and just work strictly with the laptop and foot pedal. 


If anyone has any information or knows if this can be done, I would appreciate it. 


Thank you,


Linda


Digital v. call-in
I have 14 clients and I use digital. The poster above about almost everything except the cost. My first recorders Olympus DS330 (no longer made) were about $100. The replacement or upgraded Olympus DS2300 were about $200 each. I do provide all equipment at no cost. I do not print work. All work for the physicians offices are templated to print on their existing office stationary and PNs and sent in a continuous document for one-step printing on their end. Both of the above recorders are very easy to operate, basically like a hand-held tape machine. Best wishes in your decision.
Digital v. Call-in

I use both digital and call-in.  A VERY reasonably priced digital recorder is the Olympus WS-300M.  All of my doctors use it and love it.  It acts like a hard drive, so you don't have to worry about going through a proprietary software.  Drag and drop.  The digital handhelds have come down quite a bit over the years and even the best of the best (with MP3 players in them, etc) are around $200-250. 


With that said, call-in systems CAN be expensive.  Phillips has a one line machine that transfers the digital voice files from the unit (or keeps them on the expansion card, if you want) to your computer.  It runs about $1000, plus the cost of the line.  My line, incoming calls only, costs $12 a month.  The only bad thing about it is it is only ONE line and only one person can dictate at a time.  There are other options that don't cost 5 or 10K -- for example, I saw a used StraightTalk system with two lines on MTDaily.com that was, I believe, around the same price.  I've had one of those too,and they work well. 


There are options out there that are quite reasonble -- you just have to do some research.  Good luck!!


Does anyone have any info on WinScribe Dictation System?? Not a transcription program but a digital
n
Call-in system
I have an internet based digital call in system with 4 ports.  It is very simple to use. The doctor calls in and then the work is on the server, you load it with Express Scribe and do your work........If you want another transcriptionist to get work, then you just put in their e-mail address along with your doctor's key and it will automatically forward to the transcriptionist, while you still have a copy of the voice file to be able to double check the work.   I bought mine through RT King.
To sm, don't do it! Someone will call you and ask why you are off the system!
nm
don't you also need the call in system with this? nm
???
call-in system
How many clients do you have? IOW, how many doctors would be calling in at any given time? If you just need a one-line call-in unit, Philips makes a decent one that is relatively inexpensive, as call-in systems go. Only one doc can call in at a time, though. If you need something bigger than that, maybe look at Straight Talk. Sometimes you can even find those on Ebay
Call In System
Thank you! It will be approx 8 physical therapists calling in at one time. Thank you for your input.
call in system

Hi,


I use Idigital call in system from transcriptiongear.com.  Very reasonable and you can buy packages which charge less for more minutes that are used.  So, you have to estimate the first month, then can purchase different packages depending on your need.  My docs love it.


Cindi


call in system

Does anyone out there use a call-in system where the docs can just dictate right to your computer.  If so, please answer in my email, as I can never find the messages I post again.  scribes@sbcglobal.net.


 


Thank you for your help.


 


scribes


Call In System
Hi there, we used idigital when we first got started and then bought our own system. We bought the wrong one and got horribly burned until we found the right solution. Drop me a line if you'd like to talk on the phone so I can explain all the ins and outs.

Manuel
manuel.prado@vivatranscription.com
Dictaphone Digital Dictation Straight Talk System 7120 user manual

I had posted earlier about a manual for the Straight Talk System 7120.  If anyone has a manual, please let me know.  Apparently someone responded but now I can't find the original posted message.  Thanks!


Call in dictation system

I have a digital call in dictation system that is less than 2 years old that has given me nothing but problems from day one.  It has already blown 2 speech boards and a new one has to be put in.  I purchased an insurance policy for it but the company is giving me a large hassle.  I currently have a loaner system that is also acting up.  I was wondering if anyone can recommend any Internet-based call in systems that doctors could use by calling in on an 800 number and something that is easy to use and maintenance free from my end.  I have always used a computer based call in system but it is very expensive to maintain with phone lines, etc.  I am looking to get something fast that I can have set up as a backup in case my loaner also breaks down.  I am a novice as far as Internet systems go.  Thanks for any help or information about a company that you could recommend.


help in picking call in system..help please..sm

My sister and I are expanding as the clinics are adding more dictators.  We were using Straight Talk, but this is limited to two dictators and one remote MT.  We need to go for more lines now.  We are trying to find the easiest system to use that is also very VERY reasonably priced as we do not have a lot of money to put out right now.  Would like suggests from anyone that has used different systems as to how many can call in, and how many can transcribe simultanesously and what the unit is called, pricing, that type of information.  We need to do this, but need to make an informed decision, rational, not just jump in. Need something that will be more useful than these were for about 1 year...now looking again...


Any suggests greatly appreciated


Tiffin


I'd call the owner of the system (sm)
I think it depends on how the system you are dialing into is set up.
Looking to Use/Buy Space on Your Call-In System

 


I have a MT service and have only a few small clients who do call-in dictation (most use handheld digital) I am looking to use space on someone else's call system and either:  Pay for that  -  OR  -  Do a trade in terms of TX or QA work. 16 years in MT as transcriptionist, QA and business owner.


If you are interested, message me here and/or leave your contact info. Thank you,


David


Depends on the call-in system
VDI is 34 to slow down and 36 to speed up. Every system is slightly different. You will need to contact whoever you work for to go into the keypad menu or manual. Good luck
Actually, with a call to Microsoft, the OS--operating system-- SM
Can be reinstalled on the same computer, in the event of a crash or need to reinstall because of a crash or just cleaning up the computer by reinstalling the OS, or the change to a new motherboard or hard drive, etc. I'm not too knowledgeable on this, but on other IT web sites IT professionals routinely re-install for a fresh system and they CALL the Microsoft # for reauthorization. At least on XP. Which is the way it should be. If my computer crashes, it is still the same computer and the same OS I paid hundreds of dollars for in some cases, so yes, you can install on the same computer. THere would be a mutiny off Windows if you could not. ANd they know this. They ran into this with Vista and had to back down. Computer professionals routinely re-install for a fresh system or when a computer has difficulties.

Don't correct my mistakes on grammar and caps, i didn't proof.
Toll-free call-in system

I have 3 doctors that I am going to be taking on as clients of my own.  One is going to be using a recorder, the other 2 are still wanting to use a call-in line for their dictation.  They will not be dictating a large amount just a couple times a week.  Does anyone have any suggestions for a service that provides a toll-free call-in line for a decent price?  I am thinking about mydocsonline for my doc that will be using a recorder.


Thanks in advance and Merry X-Mas to you all! 


Small MTSOs using call-in system....sm
What is your usual mode of delivery?   Email? FTP?  Or something else?  Any information would be great!  TIA
Cheap and easy call in system? - sm

I have one account not through my MTSO that still uses microcassette tapes. It is 1 doctor (who's near retirement age, not quite yet but he's no spring chicken!) and dictates literally about 200 lines or less per day, often much less. But his office manager would like to get him to do digital files where I don't have to print and deliver. But I look at call in systems (if that's even the right thing?) and there several thousand dollars! I told the O.M. I'd help and see how doc's dictate to wav files and the whole FTP system works. I guess I don't even know if that's what he needs or if there's something relatively inexpensive to dictate to, that I can grab off the internet and send back electronically.


Any direction would help...I don't mind doing the research, I just don't even know what direction I'm going. Thanks so much!


How to bill client for call-in system....

Do you charge slightly more per line if the client is using your call-in system (versus other less expensive methods like digital recorder) or do you just bill them the amount of the phone bill?


Thanks for any suggestions!


Will you have to pick up tapes, provide a call-in system
print and deliver. Take everything into consideration before submitting your rate to your client. Ask the doctor for a sample report so you can see the font size and line length if you are going to charge a gross line rate. If you charge per 65-character count, the font size and characters per line will not matter. I personally think 11 cents is low unless you are charging for blank lines.
Auto backup has to be fixed through the call-in system

Go under keypad menu, and then fix the auto backup space or through the Transcriptionist ID settings on the setup. Also, the dictation system should have a separate code/key for larger rewind to hit.


 


Hope that helps!


I have a call in system and also use tapes. We send completed reports via encrypted email.
I use MPCount, which is a free line counting program that you can download and it works great.
Meditech is an operating system and Fusion is voice for a dictation system
nm
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
On-call requires on-call compensation by law
This field gets more disgustingly grotesque daily.
Call me, call me anytime.
I'm waiting to hear back on a job.  Call me!
Call KS and call your bank. Why ask here?
.
If they don't call you within 15 minutes, you should call them. There
is no excuse for leaving you sitting by a phone all day. At the very least, an e-mail explaining why the delay. If this is the way they train, how do they pay. Do you really want to work for a company who thinks so little of your time?
Digital
I am brain dead also, since I've been away from the "job" due to husband's illness. I do not see any replies on here. Please forward any good info to my E-mail. Appreciate it. Turn your back around here and technology changes, zap!
Going digital

Hi,


I read your post and was wondering if I could get in this thread?  I don't have my own accts yet, I work for a small national and a large national.  However, I am seriously thinking about getting my own accts.  Before I go looking, I thought it would be good idea to have a digital system in mind and ready to set up. 


One idea that I have seen that I found really interesting was in the Transcription Gear Catalog.  There is a 2 page spread about their idigital system.  This is a toll free dictation ASP, very similar to what the nationals have, I would think.  With this system, you pay for the minutes that you will use during the month.  Has anyone else used this type of system?  Any thoughts about it?


digital
I have two different setups for digital.  I have an internet based call in system, which allows me to set up Transcriptionist to receive the work directly to their systems using Express scribe and I also have a doctor who uses a handheld digital recorder that he uploads in the evenings and sends the work to me through Magic Vortex......There are several great companies for you to check out.  RTKING,  JAY VANCE,  START STOP TRANSCRIPTION are a few good places to start with.   There are also other options for sending and receiving work,  such as FTP sites, Hypersend, Magic Vortex and many more.
Going Digital
I switched to my 5 accounts to digital using Jay Vance with Vance Digital in March. I absolutely LOVE it! Wish I would have done this 5 years ago! e-mail me with any questions.
digital sm
How on earth do you print to the docs? Do you both have to have the same WP program and do you supply them with a printer? The offices I worked with were too lazy to even take the tape out of the tape recorder, "not their job" so I gave up on asking them to do "anything at all" as they were so lazy. By the way, thanks for sharing, not too many are willing to do this; would rather play their hand close to their chest. You are a wonder! Thank you!
digital
I'm doing digital for my client and it's wonderful--no more traffic jams. They use Olympus handheld dictation devices. We use hushmail to upload the dictation and transcribed reports so they are encrypted and HIPPA compliant. It's fairly inexpensive -- I believe $30 a year. One nice thing about that you can be anyway to pick up your files as long as you have internet access. I've often taken my laptop with me on vacation to cover emergency work. Not that I want to work on vacation, but it makes the client feel better knowing you can access the work.