Dell computer
Posted By: Santa Paws on 2007-12-21
In Reply to: Dell computer - TiredMT
I have seen here where other posts have mentioned to tell them that you need it for your business and Dell will make sure you get someone in US for support.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Dell computer
Call them back and ask for a supervisor. Do not back down when telling them that you want a refund of the $54. Also keep stressing to them that you will NEVER buy another Dell if this is not resolved immediately. This kind of tactic usually works if you are persistent. Good luck.
Dell computer
Does anyone own a dell computer that they do their own accounts on? their customer service dept told me I can use MS Works which is compatable to Word. Just wonderingif any one else has it and how it works out for them doing their own accounts. Thanks for your help in advance! I'm new at this. I have worked for a national for 8 years and 2 years at a hospital. 
Dell computer
My Dell laptop is being delivered today. I had to order it with just XP because my company's program is not compatible with Vista. I ordered it online.
Dell computer anyone?
My friend has a virus and we can't get rid of it. We decided to reinstall her computer from the discs that came with the computer. I've done this on mine before and it is simple, it just starts and prompts you what to do. This one is asking many questions. Any of you experts at this?
Dell lover here too for reg computer...sm
I have several friends who use Averatec laptops and swear by them. I, too, am a DELL lover and I never use their tech department anyway, even when the tech dept was still in the USA. I have 2 computer people who help me when and if I need computer help/fixing. I think the Averatec runs around $600 but I'm not sure today.
I just bought a new computer through Dell and they had a few
new ones without Vista so I got a new one with XP. If you know a computer whiz, they can take Vista off and load XP--I had a friend who said he would do that for me if I couldn't buy one with XP. Just have to call the company, if getting a new one, and ask.
Waiting on new Dell computer, anyone else?
What in the world is going on with Dell, does anyone know? I have had a brand new computer ordered since about a month or so ago and today has been the 4th time they have prolonged the delivery, stating needing to get parts. I have ordered several from them before and never this problem. Has anyone else had a problem with them?
BEWARE DELL COMPUTER CORP!
 Computer under warranty and the modem went bad. Called tech support and I told them the modem was bad (I am not a computer idiot), but went through everything with them anyway. Of course, they could not help and stated that I had to go through software support before I could be sent a new modem under the warranty. The first thing you get in software support is a salesperson. I told her this was NOT a software problem but I had been told I had to go through software support before I could get a new modem. It cost me $54.23 for a one-time software support problem. Before I did this, I asked her if I would receive a refund if this was determined not to be a software problem, which I already knew it wasn't. She said,'YES, just call this phone number back and give us your case number and we will issue a refund'. So like an idiot, and because I happen to trust people, I paid. I called them right back to advise that software support determined I needed a new modem and to please issue a refund."OKAY - we will issue a refund' the girl says. Now after 2 months I still have not received a refund and the 'refund supervisor' tells me they cannot issue one because I did receive software support. She says they will 'counsel' the girl that lied to me. I told her I never would have gone through software support if I had know that, and if I had not been LIED to, because the new modem only cost $14 if I had purchased it outright so why would I pay $54 to get a free $14 part???? DELL LIES! They just lost my business. I can afford the $54, but it is the principle of the thing. I hate the way big corporations can lie to you and get away with it. My grandfather owned a small grocery store. If someone called to ask the price of ground beef and an employee told them a price that was lower than the actual price, he would have sold it to that customer for that amount. He would not have said,'Sorry but you have to pay the correct price and I will COUNSEL the employee'. WHATEVER HAPPENED TO COMMON DECENCY AND CUSTOMER SERVICE????
Dell for office computer and lap top and love both. (nm)
x
Just bought a new Dell computer, needing XP
and knowing that Dell at 1 time did not offer XP anymore, only Vista. Am wondering if I bought XP how much is that as opposed to what Dell charges to put XP on now.
I bought a dell computer and financed it at their site
Anyone that bought a Dell computer are you happy with it and what happened if you needed anything
fixed under warranty. I guess you Fed Ex it back and wait on it. Can you tell me how this went please.
I got my computer locally so as not to deal with Dell and Fed Ex etc. I have a flat panel and I
think it is okay but not as clear as the regular monitors. I think if you pay a fortune for an LCD you get great clearness but with the 3 or 400 dollar ones it is adequate. I live in PA also. I got it because it is better for your eyes.
When buying a new computer would you use a company locally that builds new computers or go with Dell
or a large outfit like that. This local company has been around awhile. Not sure what to do about buying a new computer that is going to be compatible with just about all MT jobs.
RE: I keep getting an e-mail from Ebay as a reminder for aun upaid item - a Dell computer - sm
but I've never even ever bid on one. Anybody know what's up with that? It keeps saying respond to this e-mail but I haven't done that - is this some type of scam?
Update..bought computer today and Dell and found out it couldnt get here as fast as I needed it so I
Got the same computer for like $400 less and they'll ship it out tomorrow. Should be here in 4 days..Same everything including warranty. Try Ebay.!!!
I have both a Dell Latitude Laptop and a Dell Dimension desk top PC and bought both...
off of Ebay. The laptop I paid $300 for had Windows XP and works great. It wasn't wireless, but they sent me a PCI card with it and it works fine. The desktop PC has XP on it as well and I paid $250 for it. Both have Pentium IVs. Both work great for work. I have no complaints and I feel like I got a great deal both times out on Ebay.
Company provides a Dell for work, I have a Dell for personal use, too.
x
Dell customer service is overseas. I have had a Dell, a
Toshiba Satellite, and an HP. The Dell was a piece of junk from day 1. The HP hard drive crashed after 4 to 5 years, but otherwise no problems. I bought a Toshiba about 6 months ago and it is okay, nothing special. I was looking at the Sony Viao and the salesman said that some laptops are made to be portable, but that the Sony was not one of them, but the Toshiba was. My keyboard also has a numerical pad on it, but it throws the other keys off a bit, so when I'm in a portable mode and don't have room for an external keyboard it really slows me down. I have a Duo Core processor and notice no difference whatsoever in speed, the number of programs I can have open, etc. I have also noticed that even when I am not on battery power that every so often the battery is charging. I don't know if this is a defect or something that is supposed to happen, but I need to investigate it.
I've had two dell laptops and 5 Dell PCs. Here's the thing...
Make sure you get the extended warranty, again, MAKE SURE YOU GET THE EXTENDED WARRANTY. And, here is why.
My first laptop went out on my, though it was a couple of years old. Because I had the extended warranty, a service tech came to my house, replaced motherboard, hard drive, heat sink, and keyboard. He was able to back up everything first and restored it once all the new stuff was in place.
One of my PCs kept giving some weird blue screen error and I couldn't get to go even in safe mode. I called up Dell, told them the problem, they looked up my extended warranty and they sent someone out to repair it.
Overall, I have been happy with Dell products. The only drag is that everything Dell sells regarding accessories is proprietary and you have to order it through Dell. No generic accessories will work. My suggestion is if you decide to buy a Dell laptop, make sure you get the car power supply and you might even get a 2nd regular power supply because I have been known to leave town and forget the power supply at the house. Now, I have everything in my laptop bag for when I go out of town and can just throw my laptop in the bag and know everything is there.
Lastly, some Dell laptops require a special aircard to connect to the internet. I ended up getting a 2 cabled USB air card and I'm glad I did because 2 USB plug ins give better reception than one.
If you have any other questions, please feel free to ask. I'm happy to help.
I don't like Dell. I bought a Dell laptop and it
was a piece of junk, so I'm not the one to ask if you should buy a Dell. I'd get at least double that processor speed. My computer is about 10 months old and I have 5 times that, which means that there is probably something faster out now, or soon will be. It is more than I need for work, but I also use computer to download music/pictures, and a bunch of other stuff. The Dell I had had 650 mHz and it was slow and that was almost 6 years ago. You may have to customize anyway to get XP unless you buy one previously owned, which you can also buy from Dell. It is always a good idea to buy bigger than you need currently just to allow for updates to any software or new software you may add. You need to also think about tech support. I know Dell has tech support in India, which can be extremely frustrating. I don't know that other computer companies don't offshore their tech support, but that would be a question I would ask and find out if there is a locally authorized dealer to handle warranty repairs or if you need to send off the computer. I would not recommend a Gateway computer and I would not recommend any computer that has a Celeron processor. They tend to be in all the lower end computers.
Buy a Dell!! You can't go wrong with a Dell but
I bought an Emachines and had trouble with it from day one. I returned it, as the store I bought it from a six month return policy, so I returned it after about five months. I bought a Dell two years ago and have had no problems since!! Buy a Dell, you won't be sorry!! :)
I am not a Dell lover. My Dell has been
a lemon. I just replaced mine with a Toshiba Satellite and I have seen a few others here recommend this. Dell's customer service is in India. The only thing I dislike about my Toshiba is that because it also has a number keypad the shift key is in a different position than I'm used to and I end up deleting and retyping when I use the laptop keyboard. I normally use an external keyboard, but I travel a lot and try to work on the road and just don't have space for an external keyboard.
Where did you hear that everything you buy for a Dell has to be from Dell?
I have LOTS of peripherals on both my laptop and desktop Dells and they certainly didn't come from Dell. You've been misinformed.
I love my Dells.
Is it their computer? Why are they installing a firewall and autocorrect on your computer? That sm
is usually the responsibility of the transcriptionist, especially if an IC or SE. Which company?
Question about transfering computer into to another computer.. sm
I have a dumb question - Just bought a new computer and someone told me to get a flash drive to transfer all my info. But I'm assuming that ExText that I work off of and Escription will have to be downloaded again by the tech people onto my new computer. I can tranfer these can I?
Thanks
How does one find out the computer specs on my computer?
I should know this, but I just don't remember how to do this. I am hoping I have enough RAM, or whatever, to load work platform on my own computer and begin working on it, rather than paying *rent* on the company-furnished computer. Thanks so much.
A computer is a computer, whether it be laptop or desktop.
I have both and use both and I bought both of mine...most companies do not provide computers...
My Dell
My computer is an Inspiron 5150... it ran about $1200 and I have had it going on 3 years now. Probably more computer than I needed, but I figure if you can afford it try to get the best, especially since I use it mainly for work and got a tax write off for it. Mine has a CD burner and other stuff which I probably could have done without, but I have been very happy with it.
Dell
You should have gone to Best Buy or somewhere and gotten an E-machine. Superior computer, best sound quality, fantastic amount of RAM, top of the line. Second one for me, have had nothing but success. First one still going strong after 6 years and 1 lightning strike. I think they're now merged with Gateway, but no matter, still the best.
Dell!
I found it so ironic that when I called to order a laptop for my kid, they were all American good ol boys that spoke just like me...that is to secure the order and make sure it's on it's merry way to the customer. Once delivered well, then all communication heads offshore and you can here all the little Dellites just  cracking up saying suckers!
Dell -
I bought a Dell and then found that I had to purchase Microsoft word for it - and then some footpedals are not compatible, plus tech support is $99 a question or $260 a year - wished I would have bought a Compac or Emachine. Expensive lesson learned.
I have 2, a Dell and an HP. The
Dell has been a lemon, no problems with HP. I do not have a docking station, not really needed unless you plan on moving the laptop a lot without using any of the peripherals such as foot pedal, external keyboard.
Just about any laptop you buy off the shelf will have 256 RAM, I would recommend more if available. I have a 15" screen, which is pretty standard, although I have seen some with I think 17" screen. I have a serial port, game port, and USB port. These are pretty standard too, but you can get adapters for any of these if your computer doesn't have them.
I don't understand why laptops confuse people. They perform all the same functions as a desktop, come with the same options, just in a smaller package.
go to Dell.com but look under ...
Make sure you choose the small business section for the laptops and not the home use. I just ordered and received mine within the last 2 weeks with Windows XP and NOT Vista!!!!
Dell XPS
Dell customer service is US based when you are first ordering your computer. Then if you call back later with any issues your call will be handled from India. BUT If you buy one of the new Dell XPS series computers, you will get all US based customer service and technical support. All XPS computers come with "rapid-response support from XPS trained technitions" who are American.
My Dell ...
Is in my closet collecting dust!!!
I have a Dell and might have to
get some memory taken out to load on more ram. Mine is 2002 but everything loaded and darn if I don’t hate to have all that done again. Are you talking desktop when you talking about closeouts? Mine is 2002 XP model. I hear some of the newer models equipped with a program we cannot use in our platform- that is another reason I am not so anxious to buy another right away.
I would go for the Dell
Simply because they offer better warranty service options. I have a Toshiba, have had a couple of problems, and have had to mail it out for service.
I just did my first MTing trip about a month ago. It worked out wonderfully. I packed all my stuff up in a backpack and carried it on the plane so nothing would get lost or damaged. The hotel set up was comfortable. Check reviews for where you are staying to make sure the internet connection is a reliable one.
Where are you going? Mind sharing?
Dell
The Dell computer I have came with a printer. (My mom gave it to me for my kids to use. It is a couple years old, but works great.) I tried to setup a network with the Dell, my 2 HPs, and the Dell printer. I had problems because the Dell CD containing the Dell drivers would not run on anything but the Dell. I did finally get it all worked out, just took me a lilttle longer. When I buy print cartriges they have to be ordered through Dell either online or by phone. Otherwise, all software is compatible.
Dell (SM)
Better to order on-line. A real live person will try to get you to purchase other stuff you don't necessarily need. JMHO.
exactly why I won't buy Dell-
since Gateway has been bought by Acer do you know if it is the same? I really want to deal with Americans if I need help.
Dell
call theur 800 # and talk to them vs. online
Dell
The only experience I have had with Dell was my daughter's. . it was cheap enough but when there was a problem with it, it took MONTHS to get them to fix it. . . That has been a few years ago and I have heard that their customer service/tech support is better now. .
Yes, says Dell rep
I just bought a laptop with Vista on it, and will be using LogMeIn to access my desktop which has XP. The Dell guy says Vista works downward, which means it works fine with other versions below it. Anyone else have comments on this?
Yes, Dell has XP still
I am not sure about other companies, but I do know Dell has XP in a section of their website. Most any computer you would buy new now has enough memory to work well in MT. I would just advise you to buy the most memory that you can (2 Gb or better) and stay away from AMD or Celeron processors. I am currently in the market for a laptop and just yesterday received this advice from a friend who is an IT/networking specialist. My desktop PC has a 140 Gb hard drive and 1 Gb of memory, and I function very well working online...no problems uploading/downloading files with several applications running at once. Hope this helps!
Dell for XP
You can buy a Dell with XP and put it on a credit card.
My Dell did this too.
After 4 hours on the phone with Dell and nothing working, they had to send me a new drive. If I had wanted the info off of it, I would have had to take it into a local shop to get the data recovered, which was very expensive.
Dell is no fun
I had a dell. It died. I spent 3 days of h**l trying to call them over it because it was under warranty.
They wouldn't do any thing about it because they said my name was not transferred to it yet. Doesn't matter if you have a warranty or not, apparently they aren't going to help you anyway.
BTW Dell customer service center is in INDIA.
I was told if you buy a dell, get the extra warranty because it lets you talk to AMERICANS.
To me, Dell = Satan's Computer Company
Dell
Does still sell XP but you have to pay more for it. It comes loaded with XP and a CD to install/convert to Vista if you choose to at a later date.
XP on Dell - sm
I just bought a Dell Laptop and had the option of downgrading to XP from Vista, having licensce for both, if Vista needed in future for an additional $99.00. I checked out buying XP Pro on my own at Software Surplus.com and you can get it for several different prices, starting at about $139.00 and up, but I'm not a technical person, so taking Vista off and putting XP on would have also involved paying someon else for this service. Not sure if the same applies for desktop, but if you can do it yourself, check out that surplus site. Hope this helps.
New Dell, need XP, have a new one but
I just ordered a new Dell this past Friday. I have a brand new, never opened reinstallation disc for an XP and knew I needed XP but thought, well I can use that one (belongs to my husband who got XP already on his brand new computer). I am now hearing from my computer guy that the new disc will not work, configurations, etc., etc. Should I just go ahead and call Dell and ask them to install the XP, would that be the best thing for me right now or what? Can you even buy XP anymore in the stores or ?
|
