DW6000

Posted By: loulou on 2006-03-15
In Reply to: I have the DW6000 sm - TXMT

I have had DW6000 for 1-1/2 years. The first 6-9 months were hell. Had 2 modems, spent hours talking to techs in India before I would get to advanced techs. Missed about 7 days of work last summer due to internet connection problems. Service guys came out 2 or 3 times. Everything checked out okay. Then I got a great service tech. He replaced the radio on my antenna (even though it was under a year old) and everything has worked beautifully since then - not a missed minute. Direcway can work out well if the right people are working for you. We think our initial setup was flawed. Good luck!

Complete Discussion Below:

marks the location of current message within thread

Am I the only one having problems with satellite internet coonection? - direcway satellite sucks!
- I have the DW6000 sm - TXMT
  - DW6000 - loulou
    - Ya think? sm - TXMT
  - back again after my 7th call to the tech support - I do not think I will sit here in front of my comp
    - I am currently using dial-up to vent again about dway - Unsatisfied Dway satellite user
    - Fair Access policy - anon

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Other related messages found in our database

I have the DW6000 sm
and I have never had a problem with limited downloading. How old is your system? Perhaps it is still under warranty and you could have a technician come look at it. Mine was acting strangely a couple of weeks ago and I had to have the wiring from the dish to the modem replaced. I have had to have this done twice in the 2 years that I have owned it and had to have the modem replaced once. Other than this and the occasional hurricane or thunderstorm, mine works like a charm. It's worth a shot because I have never been told that I was limited on downloads and work like a horse for many hours a day downloading files. Hope this helps.