Curious - What type equipment are you using? This happened to me with Olympus quite often.

• going digital ... a question - Bonnie
  • This happens a lot with tapes too. - mtathome
  • Curious - What type equipment are you using? This happened to me with Olympus quite often. - Suzanne
    • will be using Philips. Yikes, I'm terrified now! LOL nm - Bonnie
      • Know someone this happened to. - Have them check ALL the folders
        • Downloading all folders...sm - Jay
      • I do have a recommendation. The Phillips comes with the ability - Suzanne
  • That just happened with me....the doc was a bit PO'd but - sm - Laura E.
    • OMG, I can so see that happening! - Bonnie
  • Bonnie, there are a couple of things that could cause this...sm - Jay
    • Thanks, Jay. That's just what I needed to know. nm - Bonnie

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Okay, I am ready to give up on these transcriber units, or whatever they're called! I recently bought a used Pearlcoder Olympus unit to play microcassettes.  Its used, but supposed to "work perfectly".  Well, it came with no instruction manual, so I am hopeful that I haven't been "duped", and that maybe its just me! When I stop while transcribing and try to rewind a second with the footpedal, it freezes, doesn't rewind and "beeps" in a really high beeeeeeeeeeeeeep!  It does NOT rewind, only once in a blue moon! Can't see any rhyme or reason to the BEEEEEEEEPP lock up. Try throwing salt over my shoulder, have my lucky charms, but no help! I have to either turn the power of the unit off and on, and then it MIGHT rewind, or else I have to hit "eject", let the little tape door open, shut it again, and then it rewinds - one time. So I basically can never go back and relisten!!   IS THIS ME?  I think I know the answer, but wanted to double check...Something I'm missing? At least this piece of garbage was $50.

To add insult to injury, I bought a "refurbished" Sony transcriber which is GREAT, as long as you don't stop for more than 30 seconds and/or take your foot off the footpedal.  It, too, locks in place, and BEEEEEEEEEEEEEEPS the same lovely pitch when you try to just even go forward, let alone backwards! There is no cure to that - unplugging, punching, praying, sobbing, begging - it just unfreezes itself when it darn well feels like it, and then I type til I have to take my foot off the pedal!!

HELP!! Double duped? Double brainless as I'm doing something wrong??? How complicated can this be, right??? 

Its a nice little doc's office that uses tapes, easy $$, as long as one can get the STUPID little machine to play the tapes!!

Thanks for your help!

Maybe they have something else you could do for a couple of weeks...QA, proofread, maybe a special project they have had on the back burner?  It would be worth a try to ask.  Good luck to you. 

nm

The Olympus DS-10 will not allow the docs to tape over what they record.  I had to get this for one my docs who kept taping over everything.  They get very upset when the tape over everything.

Lynn

I think the editing capabilities they are referring to means that the doctor can go back into a recording he has already done, like into the middle of it, and insert something he forgot.  If I were you, I would NOT get one that allows this.  I started out giving my docs the DS330, which has editing capabilites.  On several occasions they ended up overwriting their recording completely or inserting things in the wrong place and overwriting portions of the recording.  It was a NIGHTMARE.  If you have docs who are very careful, it may not be a problem, but my docs are not careful at all with these things.  Then they got upset at the recorder and at me!  Oh brother.... Anyway, they eventually got used to the recorders and have been using them now for years with no more problems with overwriting.  But in the beginning they had a rough time.

Now I give out the Olympus DS2, which does not have editing capabilites and have had none of the above problems.  Docs use it with ease and there is no worry of overwriting a file.  If I were you, I'd go with the DS2.  The DS330 is discontinued anyway.  Good luck.

The client set me up with it, and I only have experience with the transcription units, although I know the dictation units have docking stations that send the voice files to the computer.

I checked and one transcription unit runs around $400, although you can find it a little bit cheaper if you look hard enough.

Hope this helps.

I had purchased the same model and found that you could not tape over anything the physician had already dictated.  It is for taping conferences, meetings, etc. 

I need to find digital recorders for a few doctors.  I am looking at the DS 30, but want to make sure its a decent recorder, but don't want to spend too much $$.  They want to email me the digital files--so I was wondering if this recorder is pretty easy to use/set up?

Thanks for any info

I have a potential new client that is using an Olympus DSS system they tell me.  My question is can I just use Express Scribe to play these or would I need to purchase the something like the Olympus AS-400 system to play their files?

Thanks!

I've used it for years and all of a sudden when I go to transcribe the file I have highlighted, the player disappears.  The "player and slider" do not stay "on top" of the WORD document.  I can minimize it and open it that way, but it is a pain.  I want it "on top" of the document so I can see progress of the file. As it is now, I "can't see it" and therefore can't open or close it.   anyone know what happened?  TIA   

Depending on the software that came with your player, you may be able to do this but I don't know for sure. Again, .dss is proprietary to Olympus.

The suggestions below to download Express Scribe are probably your best bet. It never occurred to me to check ES to see if the .dvf file extension was supported--DUH! Is there any particular reason why you can't use the Express Scribe player? If there is a particular person or office that is telling you to do this, ask them what program they're using. And, BTW, I did notice on that the Switch site says not all .dvf file types are supported.

I bought a DS4000 digital recorder brand new on ebay last year. I just got a new account who is interested in going digital and when I opened it up the disk is cracked. I have the license number to register the software I just need a copy of the software. If anyone can copy or send the original and I will return the next day please email me at bsptss at aol dot com, I'll gladly pay any associated costs.

Thanks

Barbara 

I have a new account and the office manager called me because the doc is off who usually uploads their DSS files to my site.  I'm not familiar with this process and am wondering if anyone can help.  The office manager got directions from the doctor before he left, but I believe she is missing one step.  These are the directions she has.

Plug in the recorder with the USB attachment, make sure the recorder is on, go to the Olympus program, highlight and drag over the DSS file to my site.  Well, the problem is that she can find the voice file.  It seems like the file is not uploading from the recorder to their computer.

Is this something that is done automatically or do you have to manually upload the voice file, name it, and save it to their computer?  It doesn't seem right to me that you would just plug the recorder in and it automatically uploads, names the file, and saves it.  Maybe I'm wrong.

Any help would be greatly appreciated.  Thanks!