Complaints
Posted By: amherstMT on 2005-09-14
In Reply to:
Human responses states that they do not know of many problems because only isolated complaints are coming in. Everyone with complaints needs to contact HR and follow it up with an Employee Complaint form found on the MQ QNET web site.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
I have ATT/SBC DSL and have no complaints.
I have had on one problem with it. For about a week, I would lose my connection for a few minutes everytime the telephone would ring. I eventually called them and they corrected the problem the same day I called. Other than that it has been perfect, nice customer service.
I had Earthlink previously and hated it. Customer service was horrible, foreigners everytime I called, which was often.
As I go. That is the only way. No complaints so far.
x
With all the complaints sm
about not making enough money (and I agree that wages are getting really bad), how many folks that are complaining have less than 5 years experience. Five years is the minimum, in my opinion, that ANYONE should have before attempting to do any kind of MT at home. It takes at least that amount of time to feel comfortable with acute care. Even after five years, when you start working at home, by yourself, isolated from other MTs, it is very difficult.
Years ago, it use to be mandatory you had 5 years in-house before a national or anyone else would hire you to work at home.
The "troublemakers" in this industry are the so-called schools who have come on the scene making big promises about huge yearly incomes after 3-6 months training! It takes years and years of active MT to be able to feel comfortable working at home and be comfortable with all or nearly all work types.
The attitude of not wanting to do OPs or other type reports, or ESLs or bad dictators, etc. etc is one of the things killing our credibility.. This is not about PRODUCTION! This is about patient care!
If an MT wants to only do what suits that MT, i.e. certain work types to make more money, then the person is in the wrong business. I am sure I am going to get flamed over this, but I don't care. I am sick to death of hearing the complaining about dictators, job types, work hours, etc. If you are a MT, especially IC, you work when the work is there, you get all kinds of stuff and you take the good with the bad and you work long hours. Its a part of the job!
If you have less than five years experience and you are just starting to work at home, coming out of in-house setting, then you are a BEGINNING IC and you will be offered bottom wages. But, if you prove yourself, hopefully, eventually your employer will pay you more. If that employer does not, then you can go to another employer, with your experience and try to get more pay. If you think coming out of school and demanding top wages or working 3-4 years, esepcially NOT in acute care and getting top wages is possible, it is NOT.
I am also sick of those knocking those of us who have years and years of experience doing what I call "hard time" in this business. We have done it, we leraned our trade and we can make the money. You have to come up the same way.
Now I will sit back and wait for the fall-out, I am sure it will happen!
I thought the complaints were what the
 MTSOs were paying their MTs or "MLSs"; not what THEY were charging. Most people have not known what MTSOs are charging any account. Again, the problem has been the pay received by the MTs. So you see, if MQ is charging 20 cpl and paying their MTs what, 8 to 11 cpl; seems to me MQ or any other MTSO charging those rates would have room to increase the pay to those who are making money for them, don't you think??? 
And they don't hammer you with complaints (sm)
because you typed "an" instead of "and"?
Guess I worked for some real b*****. 
My husband is hot !!- No complaints!
Now my first husband was another story. . . .
So far, I have had no complaints on my end or from anyone I am talking to. nm
x
Online complaints
You might want to review this site if you're thinking of having it done.
http://www.infomercialscams.com/scams/lifestyle_lift_complaints
Not long ago nothing but complaints about no work at MDI-FL.
x
people, we see many complaints of dictators
nm
that co helps biz deal w/complaints...
Thx for the link, but I noticed this on their 'About Us' page:
"It was established to help companies meet government compliance requirements and safeguard corporate integrity."
They note on another page that they were established to assist companies handle complaints and compliance issues.
I wonder if there is a site that lists contacts that employees can go to with violations; I'm sure that the Fed Govt has departments for different violations where employees can go.
I thought that Medicare and Medicaid used to have a program similar to the IRS' program wherein they reward people who bring violations to their attention by giving them a percentage portion of the amount recovered, including fines (which are STEEP for companies who get caught violating laws and regs.)
Just curious. Would love to have contact info for reporting different issues that they would also assist the 'little guy' right wrongs against them...
relative newbie, but no complaints here
I started out brand spanking new in October 2007 working at home. I hadn't even finished my on line program yet, but I needed to pay the mortgage. I got very lucky to find a company fairly quickly that would hire newbies. Pay sucked, but I knew that going in. I didn't know how bad it sucked at the time - I was just ecstatic to have a job.
I knew then and I know now that I'm never going to get rich in this profession. I knew at the very beginning that I was not going to make a lot of money right away. I didn't. I was lucky if I averaged $5 an hour. I also knew that I had to stick with it and get my experience in with a company that was willing to work with me and then I could move on to another, better paying job when I was a little more comfortable. I did a lot of research about this going in and if there was a company or an on line school that promised a lot of money right off the bat, I skipped right by that one. I'm sensible enough to know that's a load of horse hockey.
I love what I do. For the most part I enjoy the posters on this forum. Even the Negative Nancys. That just makes me work that much harder to do well so I can prove to myself that it can be done and I haven't made a mistake in learning how to do this.
As to starting a separate positive only forum/board. It can be done. It's fairly easy, as a matter of fact - and free. It would be separate from MT Stars, which means this thread and/or message is probably going to get poofed.
I'm happy to set it up, though, if y'all are serious. Feel free to e mail me.
I'm in the NE, my friends and coworkers are in the NE, and these constant complaints are just bog
There is always work as long as one isn't a "queen". The only MTs who are running out of work refuse back-up accounts, won't type outside of their "box" - i.e. specific hours like 9 am to 11 am, and won't work any daily variation without bonuses dangled in front of them. Otherwise, all of us are fine - hustling, busy, learning new accounts and basically working!! The offices all have phone #s and real live people answer the phones, etc. The drama these 2 or 3 ladies daily report on just doesn't exist. For months, one was always screaming the Indians were getting her work. She just KNEW it was the Indians - no other explanation. Well, she found that was wrong and never mentioned a word of apology or clarification. Then it was VR taking all her work, or the phantom cherry pickers. Its simply the talented MTs who are learning back-up accounts and learning them well! But to hear these women rag on, you'd think it was doom and gloom, which just ain't so!
Listen dont believe that. There are a lot more than isolated complaints. MQ wants you to think that.
You know, the old you are the only one BS they give. Dont believe they are isolated for one minute. They lie to put you off the track that way. That is the MQ WAY.
I looked up their web site and posted under complaints
Whether they do anything or not is another thing, but just MAYBE if they get enough complaints, they might. I suggested that when they go out to check out a facility they actually LISTEN to some of the dictation these foreigners are putting out. I told them I had many years of experience but it was becoming almost impossible for me to do my job because of them. I decided it would not hurt and like I said, just MAYBE somebody will start taking notice.
Checked the BBB and got "unstatisfactory for not responding to complaints"
In my contract, it states that if I don't finish out the two weeks after giving notice, that they will not pay the last check (which is basically everything I have made!)... total it is only about 500.00 for the two months. BBB is a good idea though. I think I'll do that. I know this has happened to other people, and its SO frustrating because this was my first job. They are preying on new grads, and now I don't have a job! At least I got some practice and got better though.
oops "WERE" numerous complaints...lol
x
Complaints about hard work solve the problem?
Not at my office. It's all for one and one for all. I have never complained of course. Have you?
Thinking of buying a laptop..any raves or complaints about yours??nm
s
QA, 2750/monthly, salaried, excellent benefits-no complaints here.
Was a long time coming though.
QA, $3000/mo hourly so get some overtime too, bennies paid, no complaints. nm
x
Take all arguments/complaints re: running the board to e-mail, please. Locked. (NM)
Goldbird
File complaints with the Federal Trade Commission, your state attorney general, and the SM
state attorney general for the state The VLC is located in. I happened to check it out and they have offices in Niagara Falls, NY and in Ontario. Be sure to forward copies of every thing your file to them. You can fill online complaint forms at the FTC website and the NY Attorney General's website. Print out copies of these forms and mail copies of them after you fill them out to the school with a letter basically stating that you have reported them to these agencies and they will be intervening for you on this matter.
I also like the idea of putting cc's on your correspondence to a local news reporter. And call them every single day until they are tired of hearing from you!
Good Luck!
|
