Comcast
Posted By: FTMT on 2008-04-17
In Reply to: Comcast problems - AtWitsEnd
Give up and get on DSL. When Comcast bought out Time Warner, NY internet service went from reliable to having to reset and reboot every morning. I have a friend who has to reset and reboot every few hours. She simply loses internet service in the middle of whatever she is doing. To make matters worse, if you need a tech's help with Comcast, be prepared for a wait. I was told it would take at least a week for a tech to come to my home in spite of my explaining I earned by living over the net and could not possibly afford a week without working.
DSL has been awesome - always reliable, great service. Extremely easy set up. Have NEVER had to call a tech about anything. I would highly recommend this internet provider to everyone.
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Comcast
Just wanted to let everyone know that I just ordered Comcast digital phone service. There are no restrictions. Unlimited is unlimited.
comcast
I've had their phone svc for many months now. the only problem is that when the cable goes out, so does your broadband, phone, everything, so make sure you have a cell phone so you can call in your outage. I'm in Indiana and dialed in to NY and there was never a question about how much I was on it.
Comcast
This is unlimited throughout the country. I could have added international, which there will be a charge for later, but I don't need it. I told them what I do for a living, that I am not speaking to a person but dialing into a dictation system. She had me hold while she checked and came back on telling me "unlimited is unlimited." I could have kissed her!
Comcast
Hmmm...I was told something different.
Comcast
If you have their cable and internet, you get the phone rate for $39.95.
Comcast
I just talked to Comcast out here in Oregon and they told me that if I was in anyway using my phone for any "calls that generated an income" that I would be considered a "business" and there would be a business charge for the "unlimited long distance". So I think in time they will catch up with any of us and it will be the same as ATT, etc. If it generates an income, it is a business. It is like my Comcast internet, they wanted to charge me the "business rate" since I used it for business which was almost double of the "residental rate". So I think right now each area does not know what the other area is doing/saying but once they get up and running if they can ding you extra charges they will. So enjoy it while you can. Patti -- yes I talked to as high up manager as I could. 
Anyone with Comcast and have you
in any way been told you were using the internet too much? One of the consumer advocates here in town yesterday probably about the most upset I have ever heard. Comcast is telling some consumers their internet service is going to be disrupted for using "too much" although when asked how much is too much, saying that is their secret?
comcast
I have comcast as well and never heard such a thing. I am basically on almost 24/7 so this is excessive and never, never heard such a crazy thing!
Comcast
The only high-speed we have in this area IS Comcast. For years, they were slow slow slow, constantly going down. I called them at least several times a week. They finally laid a new cable which has taken care of a lot of the problems but they should be a lot faster still. I called constantly and demanded constant credit on my account (which I got) even though they tried to find excuses such as it must be MY computer, MY lines, MY problem. When I called the utilities commissioner for my state, all MY stuff started working again. If they don't listen, call your utilities commissioner and then send e-mail to Comcast letting them know they will be hearing from them. Maybe that will wake them up.
Comcast
Please overlook typos. Hopefully I am better than that.
Comcast..........
I live in Mississippi..... I've had it since moving to this area, about 10 years. From the get go we've had nothing but up and down service and at the worst possible times...when I'm working!! It will go down without explanation...customer service never has an answer, so after several years of constant problems, I finally found a local supervisor (got his number) and he actually fixed the problem. He sad he wasn't getting the information that this area was having all these problems. Haven't had a lot of problems since, even though it does still ramdonly go down..... we NEVER get advanced warning of anything, ever!! We've still had some problems but nothing like before.
I can't say it's fast, even though that's what they claim it's supposed to be. That has been our only option until recently... now there's DSL but still don't know if this will be any better.
I have/had Comcast phone too
I have Comcast home phone service and it is expensive in my area. It was about $60 a month (including all the taxes & fees) but I only had unlimited calling throughout the east coast, mainly the New England area. I downgraded my phone service to the basics and now I use my cell phone for the majority of my calls, it actually turned out to be cheaper for me to use the cell over the landline. I kept the landline hooked up just for a home phone for emergencies & for ppl to call in to us but for me to make calls, they all go thru the cell.
I originally signed up for Comcast back in 2003. I know they are in stiff competition now with Verizon and both companies are offering better, more competitive rates.
Comcast Update
Comcast digital phone installed today. I cannot believe how clear it is! Luv it!
Adelphia/Comcast
I'm confused too. I was told Adelphia would be changing over to Comcast as well.
I've decided to give Verizon a try though. I'll keep Adelphia during my 30-day trial and see how it goes. I hope the change over to Comcast goes smoothly without too many outages.
Vonage or Comcast
I have had Vonage for about two months now and I have had no problems at all. My friend has it too. I wasn't charged for the modem, and I have two lines with them. They did charge a setup or installation fee of about 42.00, but they give you the first month for free..so I didn't think that was too bad. Most companies do charge some kind of installation fee no matter where you go. I don't use a C-phone or anything though, so I can't say whether there are problems with that or not. If you have Comcast in your area, they now have digital phone with unlimited long distance. Every Comcast phone customer will have it before long, because they are doing away with their regular phone service and switching completely to digital. Which I'm not too happy about, because if your internet connection goes down, then you're stuck with no phone. No more land lines with them. If you have internet and cable through them as well, you can bundle the three and pay 99.00 a month for all 3 services for a year. :O))
Can you even get to the Comcast homepage?
I've tried typing it in manually, have used FireFox and Internet Explorer, and nothing is coming up. Maybe I should fire up the Mac and see if I can get in through Safari.
Comcast Internet
Does anyone use Comcast for broadband. I do, but I can't get onto the Comcast.net website, and email is not coming through Outlook today. I was wondering if the problem is on my end or theirs. I can get to other websites (like this one!), but I'm also having problems with time-outs on many, many other sites, not just Comcast. I'm wondering if anyone else is having a similar problem.
Comcast really stinks.........
I used to have their cable internet here in Cresson, PA, but I have switched to Verizon high-speed DSL, and I absolutely love it. They do have special sign ups, which you can you lock in at that rate, I did! Sure hope you get rid of Comcast! 
Same here, had problems with Comcast
and kept complaining until they finally sent a repair guy that actucally cared. Funny, when he tried to type in differnt web sites just to see how fast everyting was working he had to ask me to do it cause there are hardly any letters on my keys. LOL
Here in Oregon -- Comcast and what we did
I live on a floating home here in Portland and several of us were having that problem with Comcast and it was because the wiring or the cables were old and going bad. Enough of us complained and I went pretty high up to complain and they finally rewired or re-cabled and now have not had a problem in over 3 years. You need to keep complaining, call for a repair man to come out, keep your repair sheets with why they came out, and even if it goes back up get the repair guy out to check things out. The cost of sending them out is quite high for them. But keep calling and complaining, an squeeky wheel does get oiled. I was very nice at first, then started calling locally and losing it a little bit I did get results.
Comcast problems
Is anyone else out there having connectivity issues with Comcast? I was formerly with Insight which was recently bought out by Comcast. Since that change, the connection is often slow, often resulting in timing-out, which means I have to log back in repeatedly. This is making work very difficult. I called Comcast which did no good. I have reset/reconfigured my router and modem, and done just about everything else I can think of . . . all to no avail. I am seriously considering changing to a different internet service provider, but dread going through that process. If anyone has any tips or ideas, please let me know!
I had trouble with Comcast and lost
3-1/2 days of my 15 day pay period. Try getting them to fix something the next day even if you had to have them the week before. You just have to sit and wait for the next available. To me this is not fair. They didn't fix it the first time around.
Anyway I lost 3-1/2 days work and I am an IC. There was no way to prepare for this other than to try to have backup money. That is one reason I can't get anything saved. It it things like these that are beyond our control. Sometimes it happens on the work end and sometimes on your end. Either way, you lose.
My brother-in-law uses Vonage with Comcast.net...sm
and sometimes when he calls us the calls are crystal clear and other times it sounds like he's talking in a cave. He experiences the same on his end. He did tell us that once he called their tech-support division and had a horrific time trying to understand the person on the other end because their accent was so heavy and they seemed to have problems understanding his questions.
I'm with Comcast and am having trouble, too. I called...
them this morning and spent about 40 minutes trying to do different things and thought it was fixed, but it is not. If I put in an address manually it sometimes comes up, but not always. Good luck.
Has anyone had experience with Comcast e-mail
nm
I have Comcast e-mail; don't know about Incredimail. nm
nm
I use Incredimail with my Comcast account...
and so far like it! I use it with my Yahoo email account. Do you have it or are getting it?
I have Incredimail AND Comcast E-mail
and I LOVE it! For some reason I couldn't view my e-mail through Incredimail and had to go directly through Comcast's site and I hated it! I'm so glad that my Incredimail is working again...it's so much more efficient (and fun)! Let me know if you have any questions about the setup.
I am a Comcast customer (HSI/cable TV) and wonder if I
should go with Comcast for long distance calling. Or, is there a better plan? Vonage perhaps? I have AT&T right now, maybe they have a package that includes free long distance calling.
Signed, Just got a new Job
comcast cap on usage official
http://biz.yahoo.com:80/ap/080828/comcast_internet_cap.html?.v=2
e-mail and outlook - comcast
You should be able to do exactly what you are saying. I don't know the exact steps, but you should be able to use outlook as I do this and have atlantic broadband as an ISP. I don't like using the ISP home page, I prefer Outlook... it should work.
I have not heard of Comcast phone service
It sounds like a good idea. If service goes down, it is never for long. And most people also have a cell phone for back up.
How much are we talking about? Hmmm?
Comcast has unlimited voice svc. if in your area--NM
x
I've tried comcast as well...doesn't work!
I read about that, Comcast claimed they used too much bandwidth, but SM
it is supposed to be unlimited.
Tech I talked to at Comcast had be type in.....
yahoo.com and it took me there. Thinks firewalls was jamming something, but now it still does not work.
Comcast is apparently all screwed up across the board.
I have been having trouble with accessing some websites, but not all. My clients are having the same trouble so it would seem that Comcast has a major problem on their hands across the land. As an FYI, I'm located in PA. What about the rest of you?
I'm from Northeast Indiana and have Comcast. I have few problems SM
with Comcast being down, but when I do I usually unplug everything from the modem and wait a few seconds, plug it back in and I'm good to go.
Lanier station with Comcast Digital
I have used this for quite some time with no problems. I have also used a C-phone and Voice Solutions Digital Workstation with Comcast and it works just fine. The only thing you may have a problem with is having dictation cut out periodically or what sounds like "choppy" dictation (and this occurs VERY rarely) and all you have to do is disconnect the phone lines and power from the back of the device you are using, wait a few minutes and plug back in and it should work. Other than that, NO problems!
Lanier station w/Comcast digital voice
Will this work? A couple of years ago I tried a Lanier with Vonage and it didn't. I don't want to go through the setup trouble only to be disappointed again. I really need more minutes than my 5000 per month with Qwest. Has the technology changed to make the Lanier compatible with internet phone service? Thanks if you can help me. 
I had a Comcast bundle and worked on Meditech just fine
I had to use a C-phone and call in, go thru a VPN, etc., but there was never an issue with my digital phone line.
Good luck.
I have email on both Comcast and Outlook Express and wondering
if I can go just to Outlook Express with what follows: I opened up Outlook Express yesterday and it said do you want the email to default to Outlook. I did not enter an answer but I was wondering, would it be that simple to where I did not have to change password and everything else, just say I wanted to default and where it comes in on the Comcast now it would just default over? Anyone know? Thanks.
Just bought this computer so you never know if it is the ethernet card or mother board or Comcast.
I had this on another computer and it was the modem that time.
It is absolutely TRUE! Comcast and vonage not sure about, but AT&T small business says NOT ALLOWED!
Vonage nor Comcast work with all equipment (static, echoing, etc.) and I would be interested in learning more about what "the fine print" says for these two companies. So, you must be misinformed because I have a sister who works at AT&T and no matter what package you buy, MT IS NOT ALLOWED.....and that is a FACT!
Comcast cable has ULD that goes through their cable sm
and there are no limitations. I asked them. They said that you could use the phone 24/7 and it would make no difference. The cable modem has a telephone connection and backup battery in there, all in one unit. If you lose your power, the backup battery kicks in for 12 hours I think they said. I personally was reluctant but it is clearer than Verizon regular phone service. Clear as a bell! It is $39.95 a month. If you have any cable service, you might want to check and see if they have this. This is VOiP protocol but I just have never seen anything that was as clear as theirs.
If Comcast has this, it is my guess that the other cable internet services either have it or will have it in the future. This is fairly new with Comcast.
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