Case of Vanessa Satterwhite
Posted By: SMT on 2005-07-28
In Reply to: DO NOT WORK FOR SEAN MEDITRANS-THEY DONT PAY - Ex-SMT MT
Hello. This is SEAN Meditrans responding to the defamatory post by Vanessa Satterwhite. She worked for us for a short period of time and was progressing well with her work when she suddenly quit on us and did not turn in the work she committed to delivering. She gave us notice only 2 hours before final submission to the client, sending us the following e-mail message:
"I regret to inform that I can no longer work for SMT because of personal issues that need my immediate attention. I am sorry for the lack of notice, but it could not be avoided. I am sorry for any inconvenience this has caused you.
Thank you,
Vanessa Satterwhite"
I called her phone, sent her a note, sent messages on her IM to see if she was going to submit the work she COMMITTED to delivering that morning. I did not get the courtesy of a reply. I had to scramble and find an MT to do the work she did not do. Her unprofessional action caused us to lose business from the client which up to this date we have not recovered.
The next time I hear from her is a week later, in the form of an e-mail invoice. No apology, no explanation, not even a hello. Before paying her, I wanted to audit her invoice to make sure she was not charging me for work she did not deliver. As I was working to get a replacement for her and also managing the relationship with my client, this item was low on my to do list.
The next I hear from her is a phone call, with demands to be paid. I said I'll get to it when I can, saying I may send it that weekend. Unfortunately, I was unable to get it done and she called back and was not pleased and got somewhat hysterical over the phone. She later sent me an email:
"Just so you know, someone very close to me passed away suddenly, and I couldn't even get out of bed during the time that I quit working for you. You are a very evil person to play these types of games with someone who is suffering from the loss of a loved one. You have no idea what I am going through, but you go out of your way to inflict more pain and have the nerve to laugh when I call to discuss this with you. God will punish you for the evil way you have treated me. I hope God brings the kind of pain that I am feeling into your life so that maybe you can begin to understand it. The time for being nice is over now. I will make sure the word about your company gets around so that others do not have to deal with you also.
I was upfront and honest with you and never did anything to deserve this type of treatment. I do intend to sue you for these unpaid invoices and am sorry that it had to come to this. Trust me, you and your business will suffer because I am a child of God, and obviously you are not.
Good luck to you."
To which I replied:
"First of all, you were not upfront and honest with us when you quit. I have your e-mail that just gave "personal issues that needs my immediate attention" and that was it. You did not even have the courtesy to reply to my phone call that morning or the email I sent that day to you. The next thing I heard from you is a demand to be paid. No apology for leaving us out hanging that morning. Do you think we are so callous that we would not understand if you had a death in the family that day? If you were honest and upfront with us, instead of mysterious "personal issues" that you gave and replied to our frantic questions that day, we would have happily diverted the work you committed to doing and kept you on our service. But instead, you were very unprofessional in ignoring our pleas for information.You say you could not even get out of bed, yet you had the ability to write us an email. Was it so hard to say that you had a death in the family?
Go ahead and call my client, they know about you, about how you did not keep your committment to perform the work that you were assigned. They will not listen to your criticisms of us because they know we KEEP OUR COMMITTMENTS and if we can't, we are professional and courteous enough to give them the reasons why.
I still intend to pay you because like I said, our company keeps our committments. The reasons I gave you for the delay are true, paying you is low on my to do list right now. I am busy trying to hire a replacement for you and recover the business lost by your abrupt departure. We had to cut the minutes we are taking from the client because you left us out hanging. You said you'll see me in court? I can countersue you for breach of contract that has cost and is still costing our business money from lost work.
You will defame our company in the MT boards? I can do that too. I have your email resignation with no explanation and my email to you asking for your reasons to which you did not reply. We'll see if any company will take a chance on you again. What all transcription customers need is reliability and dependability and, although you have a valid reason for missing your committment that day, the way you left your client hanging without explanation is the height of unprofessionalism. If you want to succeed in MT, you should learn from this mistake that you made.
Good luck to you too. I will send you your check this weekend, despite all you threaten to do."
The check we paid her cleared today 7/28/2005.
Despite her calling the wrath of God on us, I am happy to report that our business has grown (although we have yet to recover the minutes we lost from the client Vanessa abandoned us on) and need more MTs for multispecialty clinic work.
We call on all DEPENDABLE and PROFESSIONAL MTs to apply. Pls send your resume pasted on the body of an email to smt_recruiter@yahoo.com
Thank you and God Bless.
SMT
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CONGRATS to Vanessa R. of Mine Hill, NJ on winning the computer shaped
/
I wouldn't use lower case. I'd use upper case. Don't worry about it. nm
x
Upper case is lower, lower case is upper. Using InstaText. Anyone know how to fix this?
Aargh. It happened all day yesterday. When I brought in text that was all caps
IMPRESSION:
and had lower case on keyboard (as always do), it reverses keyboard commands. This is driving me c-r-a-z-y.
Won't be of much help to your case..
back in the middle 70s.. then got certification in 1987 by AAMT. Been at this for 30 years. Still going strong.. working 2 full time jobs.
In my case, it was because...sm
we live in such a rural area. I call it in the country. A subdivision was built nearby and I know of a couple of people on my road that were requesting DSL too. They put it in on my road shortly after the subdivision was built last year.
Well, in my case....
I work for a local hospital, deal with my boss and QA manager all the time, go in for meetings, and work a set full-time shift just exactly as if I were in-house. No "maverick" status for me. I have to play by the rules. The only difference is that my butt is in the chair at home, as opposed to the office. And I have worked inhouse numerous time, so I know how to do that and had no problem.
what would you do in this case?
I am a Transcriptionist with about 20 years experience who has a job which I do not like anymore, I used to liike the national that I work for but things have changed so much in the last six months that I almost cannot get up and get started and I even work second shift! I am thinking about changing jobs but need to move the first part of December so will need time off and have a bunch of company coming at Christmas so have taken time off. Do you guys think there are any employers out there who would hire someone to start, knowing that they are going to be needing time off in a month? I need to find an employee position because I need health insurance. I am a good worker and very seldom take any time off, this just happens to be a time when I need to.
In that case,
maybe they are afraid he will go to the EEOC - some of that stuff may be illegal age discrimination.
well, in that case, thanks!
Hehe. I've seen that (OP) before and never knew what it meant. But since I was the person who started this post I was too curious not to ask. Thanks for the info--learn something knew everyday! Happy memories to you!!!
looking for a case, are ye?.......nm
@@
In my case...
it was in our court decree that ex would carry me for 6 months. I then had the option to COBRA on, think maybe I had the option of converting to a private policy also, can't remember for sure, but it was too expensive, so I got my own policy. I don't think there was any way in our case, as his company was a smaller one, that they would have carried me as a "non-family" member on the company insurance. I know that you can work it out in the agreement that the ex pays for the COBRA as part of the settlement, which mine wasn't willing to do. I also thinks it depends on who the insurance is through. I had a family member who was involved in a divorce where it was a federal agency health insurance plan, and they had only 1 month to remain on insurance as per that agency's policies. I would be checking out what the exact options are, as you don't want to be blindsided with a lapse in insurance coverage. It's tough. I was a stay-at-home mom for 15 years and just starting out as an MT not making much so kind of scary. Good luck to you!
Definitely not the case...SM
He wasn't in jail over there for anything. That was a misreport. The only previous charges he has are in the US for child porn.
not sure what is going on in your case
The place I used to work had this function disabled but never told me about any feature that I could go back and see jobs listed there for any given date. I was told by this company they didn't have that information. I now work for KS and work on that same platform- Extext. They do not pay for headers or footers but the session statistics is enabled and I can check them at any time. The other company I worked for I could type and type 30 or more reports and the number was always the same 500, 600, 700 lines, ridiculously low. The Ichart website where you had to check was always lagging behind so was impossible to verify how many lines I was getting credited for each report. I type half that many reports now and the number is around 700. I feel like this is more in the normal range. Not sure what the situation is where you are but if it sounds suspicious why give it any more of your time and energy trying to figure it out? There are too many companies out there looking for MTs these days. Keep looking until you are happy and feel like your line count is fair.
So right ---- That is almost ALWAYS the case!
.
In case get job somewhere else, ST is yours.
x
Of course, you are right in which case IC needs
x
I wish that was the case for me
This week the doctors that I work for saw 221 patients which meant 221 notes. Actually more. One doctor is notorious for waiting days before he dictates and then he dictates 20 notes or more all in one day from previous days, plus some of the ones from that specific day. Arggg. I still have a boat load and I'm off Monday-Wednesday next week.
If that's the case, you are are NOT an IC
As an IC, you set the work hours, not the MTSO. If they are calling you and asking you to leave dinners, conferences, etc., as an IC you say you're not available. If by doing so, they dismiss you, you are an employee and not an IC.
An IC sets their own rate and work hours. The MTSO (or client) either accepts those or not. Period.
I don't think you'd have a case at all.
They'll just find someone else who will do that. They have the right to make agreements on what to pay just the same as you have the right to agree to what you will/won't be paid, too.
Just simply state, "I'm sorry but I bill in this manner" and if it isn't suitable for them, then you need to find different clients.
As unfair as it may seem right now, you have to be careful what you force in business. It is not the emotional energy or financial resources to force anyone to do it your way.
In this case
x
Not in my case...sm
I had the new Office 2007 suite on my Vista laptop and hated it, so I installed my Word 2003 with no problems. Not sure what I did right! 
maybe that was a different case, as
my letter states that our objections will be heard, if presented to the addresses given no later than February 12, 2009 to each of three parties. The fairness hearing will be March 26, at 3 p.m. Those that choose to attend in person may do so also.
in that case.
It probably depends on where you live, but here in the Midwest I was offered $55,000 for account manager. That basically was running everything but no travel. I figured I would be working 24/7 since work would be sent offshore. Didn't think it was enough money.
Not in this case. SM
He/she states that there are 6 MTs working for him/her that are all producing this amount, not just one MT. In checking back on this one, the MTs actually work 9-hour days, so it is more like 470 lph, but that still seems high, especially keeping that speed going for 9 hours. I can't imagine keeping that pace for that long! Someone did ask how they were counting lines, but no response yet.
In that case...
I think it may be possible depending on how they are paid per line and what type of accounts they are working on. But then again, with 6 people (I think you said) all consistently doing that many lines per day, it seems unlikely... but who knows!
I don't think so, not in every case. sm
Suppose a friend or co-worker who was morbidly obese came in wearing a new, tight white dress with big red polka dots and a huge bow in back, and she asked you, "Do I look good?"
I don't know about you, but I would reply, "You bet you do! That dress is awesome!"
Not a matter of alienation this time, but a matter of being kind instead of cruel.
in that case..
how about I take all the easy stuff and you take all the garbage.
Oh, hey, just in case...
I just re-read your post below and see you mentioned something about the zip file doesn't open? I'm not sure if you meant adding the files in the zip to Express Scribe won't open the .sri files, or if the actual zip itself doesn't open for you.
Anyway, I did download it to check it out, like I said in the other post, and the zip I found does have 4 files in it -- 2 dll's, an ini, and a readme.txt -- so in case you just got a bad link or something, here's where I found the link for the zip.
http://nch.invisionzone.com/index.php?showtopic=7378
Good luck.
ARUBA CASE
The parents had to known she was going to drink in Aruba. Why would these 17 and 18 years want to go of course to drink or they could have went to Florida instead. Even though this girl made bad judgement if she drank to much and went off with these guys this did not have to happen. We need to blame who ever did this. If my 18 year old wanted to go to Aruba I would probably say yes but lecture her a head of time. I know my 18 year probably drinks in college but I told her I don't want to know this. What I do not see I don't have to worry about it. I have no control of her when she is in college but she is not allowed to drink in our house or anyone elses until she is 21. I have a feeling that her body has been thrown in the ocean. The whole situation is so so sad.
I hope that isn't the case; however, if it is SM
then I will move on. I know what I need and whnt.
I'm willing to give them a good try first.
In my case, it was TransTech. I went with them
because they were the only company that I could not find a negative post about on this board. Live and learn.
I rest my case.
x
OK, I'm sure that isn't true in any case but look at this: SM
You have a business.You need it to run smoothly. You have two choices:
Hire somebody who isn't capable of making it run smoothly.
Hire somebody who is.
These medical records that we churn out (as IC's anyway) -- that's the product we sell. You can sell a superior product or you can sell an inferior product. Who wants to spend their money on an inferior product? Not me.
Who wants to waste their money (time = money) poring over a newbie's work when they can sit down and type it correctly the first time? Why do people think they are "owed" this? I will never understand it.
i have a mild case of it
This is a strange part of the body to get eczema but I had it on the corner of my eyelids & on the creases of my eyes. They gave me Elidel but it would cause my eyes to sting & water severely which would flush all of the medication out. I ended up putting Vaseline on the affected areas to moisturize w/o irritating. That did the trick there. The other spot I get it is on my ring finger (underneath my wedding rings) so I have another prescription lotion for that (Fluocinonide Cream) - that has been very helpful for me thus far.
I generally have really dry skin in the winter. I take a lot of precautions to prevent my dry skin from getting worse and turning into eczema. I use Dove moisturizing soap for sensitive skin, regular soap tends to be problematic. I’ve tried Oil of Olay in the Shower Body Lotion which is pretty good too, but, my favorite moisturizing method is using baby oil after showering. That works wonders & is much more affordable than the pricing lotions! The trick is to use the oil before towel drying to lock in 10x's the moisture.
Also, try visiting some eczema websites, here is one I found to be useful. 
I rest my case. nm
x
I would use Pull Ups in his case, to take away...
the notion that he needs "diapers" since he is trained during the day and you don't want him to feel like he's a baby. My DD used Pull Ups, then those big Pull Ups that are just white and made for bedwetters, and when she grew out of those we used DDAVP spray, which worked the first night.
I have 2 laptops, 1 in case something happens to the other, but
99% of the time I have used the same laptop the entire time. I do work full-time and until recently worked 7 days a week, so it has gotten lots of use. I've also traveled quite a bit with my laptop so it has taken lots of wear and tear.
yeah, well, in her case sm would be
for Site Manager....that's why it is capped. geeez you would think people would have work to do instead of complaining about something so trivial!
It is if someone has no life, which is clearly the case here!
It's actually quite sad, making up fake MBA's and high-rises in Chicago, while posting to an MT website! Delusions of adequacy at its finest!
Wrong. If that were truly the case it would be up ...sm
to the company to hire employees, not IC. As soon as company has to place these kind of restrictions they will need to bite the bullet and hire employees.
oh gosh, that is definitely not the case
the terminology were very, very easy. That I can absolutely post and say with confidence. It was the way the doctor jumped around in his dictation and stating "put this here" "put that there" I didn't know what was a heading and what wasn't. His reports were 5 pages long. But the terminology was EASY. NO QUESTION about it.
agree 2 this could have been the case
Sometimes you don't fit in because you don't go along with alot of the BS thats going on or they feel threatened by you. Sometimes the nice honest hard-working girl gets the ax because of being blackballed by incompetent co-workers.
Thanks D!! I was hoping that was the case! nm
x
That is entirely possible. I would HOPE that's the case. sm
Just after a while you begin to think that there's no follwup on anything. Managment is extremely nonconfrontational...avoid personal contact at all costs! I'm just SO over this particular supervisor, everything grates on nerves probably more than it should.
SSDD or in this case SS different name ;-) nm
.
Hopeless case
And you stick with it, because you are certainly too stupid to do something else.
Don't bother to comment back, I am not going to read your bitter nonsense.
If this is the case, this proves that..
the people in the MTSO can decide which MT gets which report, isn't it?
And that it is not by random or according to ' the oldest first, etc...'
So, the 'friends' get the best dictations in their queues and the newbies and those who are not so 'popular' get the crap.
Isn't it like that?
They just do not want to admit it.
If that is the case, then I guess anyone with
x
In this case, it might be well worth it
to have a professional fill them out this one time, then you would know for future reference.
Therefore, yes, in your case put hyphens.
nm
In my case when everything was micromanaged. nm
xxx
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