C-phone - How do I get the headset to work?
Posted By: Melda in Texas on 2007-09-02
In Reply to:
Hi all!
My question is "When my C-phone call is connected what is the sequence of buttons that are pushed (in what order?) so that connecting my headset doesn't drop the call?" I have a program button set up as #*11, as per the manual for my headset. However, when my call is connected and I press speaker/mute and then the headset program key, or when I press the headset program key first, either way, my call gets disconnected. Any thoughts of what I may be doing wrong? Thanks so much!
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C-Phone Headset
Try re-programming it using one of the black buttons above the number pad. I do not use the speaker/mute button for my headset but programmed it using the first black button at the top of the row on the left-hand side. Try that and it should work without disconnecting you every time. Hope that makes sense 
Tracy
C-phone headset question
Thanks so much! With your post and the help of others we did figure out that I needed a phone splitter. I plugged the splitter into the internet modem, dial out with a land line phone until I get a connection, pick up the C-phone, place the call on hold, and then hang up the land line and I'm in. My next question is "How do you get your headset to work without the line being disconnected"? I've already programmed my headset as #*11, as per the C-phone manual. But when I select speaker/mute and press the program key for my headset the call is disconnected. I guess I asking for the sequence of steps after my call is connected in order to get the headset to work without the call being disconnected. Thanks!
c-phone headset programming
I got this on 06/01/07 from MT Stars - here it is for you to program
Make sure the Dictaphone is plugged in and also into the wall phone jack.
Notice the display screen at the top of the Dictaphone, 3 gray buttons under the display.
Press the left gray button under the word PRGM.
The display will now read
PROGRAM
KEYS ID/TIME TEL
Press the gray button below the word KEYS.
The display will now read SELECT PROGRAM KEY. At this point push one of the 16 black keys below the display on the telephone keypad. If you are programming your headset for example, select any one of the 16 black keys that you want. Press that black key.
The display will now say ENTER NUMBER. For headsets programming #*11 (that is, the POUND key, the STAR key and then the number 11)
Now press the MULTIPLY KEY to the right of the telephone keypad. This key says SELECT on top of it and has an X multiply function on it.
Press the STOP key to exit programming function. The STOP key is located second from the right on the top row of the keys on the bottom of the C-phone.
Hope this helps. I printed this out and this has been so useful, especially when unplugging the C-phone during electrical storms for a period of time and you lose the programming.
HAPPY HOLIDAYS TO ALL
t
I have heard that if a headset is used or a speaker phone--sm
this is what causes the static. again, this is just what I heard from my own coordinator when a hospital account was using her call in system and using headsets. It took alot to convince the doctors not to use them, and alot of reports with *holes* in them where the transcriptionists could not understand them due to the static. good luck.
LOL. That's funny. I like the retro cell phone headset. nm
nm
Ladies!! My c-phone headset plug is not working!
I don't know what happened. One minute it was working fine and the next day whenever I insert the headset I get no sound. The footpedal works fine so it is not the power plug..only the headset and I also cannot get the speakerphone to work or I would use it this way. It's one of the C-phones that have no display...I'm so upset. I purchased it off of E-bay about 2 weeks ago for $150. Any ideas of what I can do? How to get the speakerphone to work. Thank you!
Did not finish above...need to find a noise canceling headset for a C-phone, TIA
TIA/
It's basically a phone w/o the handle. Has number pads. A headset plugs into it sm
so you can listen to the dictation via a phone line. So, if you use one you will need 2 seperate phone lines unless you want your phone to be tied up all day.
Docs love it because they can just pick up the phone and talk their dictation right into the phone.
You would access those files by dialing a 1-800 number and then putting in your codes, etc., and then the voice file will be there; kind of like dialing into a voice message box to retrieve your messages except you are retrieving dictation instead. Very simple to use. GREAT quality. Excellent quality.
I am 99% sure I am taking a job I was just offered yesterday that requires the use of one. Right now I am on Doc-Q-U-Suck and can't wait to change.
A special phone w/a foot pedal and headset attached for dialing directly into a system. Google it!
s
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
was it suppose to come with a headset, how do you work without it.
nm
If you use a C-phone for work and have a digital phone
through cable, have you tried to take an incoming call?
We only have one phone line. I rarely get/make calls and when I do we have cell phones. I just started working with a C-phone and got digital phone. I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report.
I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie.
The company I work for said cable phone wouldn't work, just FYI.
nm
It did not work with my C-phone (sm)
The function keys were not recognized, forward, backward on the foot pedal, etc. I did not want to re-program my phone just to use, assuming I could figure out what it would recognize. I sent it back. Wonderful idea, great technology. Works with a regular phone, though. Received a prompt refund. Hope this helps.
DSL does work through the phone line
I have mine through SBC. They sent filters to put on each phone line. Does not interfere with phone usage.
Since the modem is plugged into an electrical outlet as well, you will lose your connectivity if the electricity goes out.
You seem overly worried about no electricity. lol ???
RE: Need anyone's ideas on how to do this - I work via C-phone but need to go to my son's to
They do not have a land line but use cell phones. Is there some way to use my c-pone through my cell phone so I can work while I'm there? Thanks in advance
It will not work through phone lines....sm
I started on a Lanier at a hospital and then went home with it. At the hospital it was connected directly to the computer. I was told that you lose certain features through the phone lines and that is one of them.
Need a C-phone for work. Can I use a digital transcriber sm
I have 2 digital work stations. One is Bytescribe call-in system. The other is Philips station. Neither have the actual phone part that you pick up. I can call in to different numbers to get work. Does anyone know if this will work? I need a "C-phone" to get work for a new job, and I don't know if I should buy one or what. I posted before, but no one answered. Just thought I'd try and ask again. Thanks.
Anyone work for co. who pays all phone costs? sm
Asked before, perhaps did not post. Anyone have a company who pays all phone costs, FTP, etc., I just want to either transcribe or edit,,, no added expenses, but they can absorb the cost for me. Sound crazy? You just never know.Doesn't hrt to ask
Could not get Magic Jack to work with C-phone
I tried it on two different accounts,and there was too much skipping or dead air to use it. I ended up sending back the Magic Jack before free trial was over. Our internet tends to run a little slow sometimes so it may depend on how reliably fast your connection is. But as I said, I tried on two accounts and it would not work well enough on either, so it was definitely my internet connection that was the problem.
Company requires a C-phone. Will a Lanier Lx-219 work as well? sm
What is the difference in a Dictaphone, C-phone, Lanier LX-219 and Lanier Expresswriter or Voicewriter?
Thanks!
The hospital where I work took down the no cell phone signs
last year. Apparently they aren't as much of a problem as they once were. Also, I was an inpatient last year and was allowed to use my cell phone in my room.
It seems like I was told that they have machines that block the phones from getting a signal in areas of the hospital where they may cause interference with equipment.
I have MJ also and if I have too many programs open on my computer, my phone will not work. nm
x
I transfer my calls to cell phone during work. nm
nm
Will Meditech work with cable based phone?
Hi all,
I have been offered a MT job with another company that requires me to call into the hospital's Meditech system. I have never worked on Meditech so I don't have the slightest idea how to use it. I am used to signing onto my computer and getting right into the system, not having to dial in anywhere. I'm sure I would get used to it but my phone may be the problem. I have my phone bundled in with my cable/high speed internet through Time Warner and the MTSO thinks this won't work, that I need something like Fair Point as a dedicated phone line. Does anyone out there in MT land know anything about this? The MTSO is anxious to hire and I'm anxious to start a job where I can finally make $ again and I don't want to miss out on this all because of the wrong phone!
C-phone help! Dial tone ok, but keys will not work.
There is a dial-tone when handset is lifted. Keys do not work to program, dial, ect. This is the same for 2 different units. Any suggestions?
That's an idea -- does it matter that my cell phone won't work from the house??
It rings but then cuts you off as soon as you answer. I think we are too far from a tower.
Does anyone use laptop & cell phone/Internet Card for work?
I am not real computer literate but am wondering if I couldn't get unlimited Internet with a cell phone plan and use that for my on-line job/Internet connection exclusively. I have found plans for around $70/month.
If so, I was thinking too I could possibly give up my land line phone, Callwave, my dial-up ISP (as that is all we have available where live) and actually save a little money by doing so. I don't make/receive a lot of land line calls and I have a TracFone cell phone that I don't use much now. I get excellent reception with that where I live. We have a huge tower within walking distance of where I live but we live out in the "sticks". :D I know my connection would be dependent on the reception where I live and the cell phone service I would use. I am not sure which one truly has the best coverage and/or who may be using the tower by our home but TracFone apparently does. :)
TIA.
I won't work with C-phone. It used to work
with a C-phone, but they did an update and it will no longer work. I know several people who used it and for the most part loved it, but now can't use it. Tech support says the never said it would work with a C-phone and aren't helpful in trying to find a solution.
All things being equal, do you prefer to work with a C-phone or use WAV files over the internet? sm
What are some of the advantages and disadvantages of each. I have only ever used a c-phone but think I may bet getting ready to use WAV files and foot pedal for an account and am a little anxious! TIA
Need Lanier ExWriter to test. Will VDI station or C-phone work or can I rerecord?
I am unfamiliar with the Lanier ExWriter. Can somebody please fill me in? I have a C-phone, VDI station, a call-in system with L.E.E.C.H. capabilities that can download work onto my system from another, or rerecord equipment. Can you access files from call-in systems like you can with a regular telephone and C-phone? How is the sound quality? I am not to thrilled with the .dss or WAV files.
Thanks!
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big
difference. Also, have you tried a different headset? Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone. It's a tiny hole. If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well. As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year. Meaning, they aren't going to service them anymore as they are considered an obsolete technology. So, I would contact Dictaphone and see what your options are.
I know very little about Lanier equipment. I've not used it as extensively as Dictaphone. Is there a local appliance repair place in your area? You might ask one of those places to take a look at your equipment and see what they think. Kinda scary, cause they could do more harm than good, but maybe worth a shot.
Not much help, I know. But I thought I would share what tiny bit of obscure knowledge I do have. 
I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month. What phone companies offer really unlimited for a flat rate? TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up. The only thing I can think of is that mine has 2 line hookups in the back of the phone. If you have this too, I would just try the other one, which you probably have already done. Sorry that was not much help. I wish you luck
Need help with headset
My headphones are louder on one side than the other. I have tried different headphones, so I know it has to be the computer. Any ideas on how to change that? TIA!
actually it could be the headset as I have had this
happen before. If the wiring in the headset gets messed up for some reason it can cause this. Have you tried more than 1 headset?
Headset
Hello, For excellent sound quality I would suggest the SPUSB headset which can be found on our website at www.tvps.com.
also....about the headset
I quit playing CDs on my computer because it was such a hassle to swap out the headset for the computer speakers. I had to pull the computer away from the wall and bend and stretch as far as I could and then use a flashlight to find the hole to change change them. Plus, I had very little slack in the headset because my hard drive sits on the floor. I solved 2 problems at once: I went to Radio Shack and bought an 6-foot extender for 7 bucks. One end fits into the back of the computer, and the headset attaches to the other end. Now I can even leave my headset on when I stand up at my desk to reach the very top shelf to reach some of my more obselete references. In addition, I just swap the headset cord for the speaker cord to play CDs. Makes me a happy camper for sure!
Headset
Please help... need to know where to buy a new headset as I lost the paperwork for this pair.. my ears are killing me!!!! Help!!!
Headset
I have tried so many, and I think the absolute best headset is made by Lanier Healthcare. They have been purchased by Medquist, and you can either go online or call 1-866-542-7253 to order one. The clarity is wonderful and they are very comfortable.
Headset for MT
I have tried a few different brands, but out of all of them my Koss DC/10 is the best. Good quality sound, light and easy on my ears for comfort.
OM headset
Thanks for the help. I had tried transcriptiongear.com but couldn't find exactly what I was looking for. If I can't get that particular one from OM I'll call customer support at transcriptiongear and talk to them. Thanks again!
headset....
Do you use an 'adapter' to connect your footpedal to the modem port? Sometimes this minimizes the volume.
You might try to install to install a soundblaster
headset
Did you try transcriptiongear.com
or Google lanier headsets
Headset adapter
I have a stethoscope style Dictaphone headset with a dual-prong plug in. I no longer need to use my C-phone, but love my headset, so I am looking for an adapter to make the dual-prong a standard single-prong plug in. Dictaphone of course does not sell such a thing. Does anyone have one and if so, where did you get it from? Thanks!! :)
Looking to replace my headset.
I'd like to hear what everyone prefers for these. I've tried all kinds but am not sure what I think are the "best." I want good sound quality whether it's from my computer or C-phone and will be using them for both (unless I should have 2 different kinds). At any rate, I'm curious what you all use or what you think are the absolute best. Thanks.
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