C Phone not dialing--D-Light from CHARTS-- Please help

Hey y'all.   I have a little black box of a C-Phone, from C.H.A.R.T.S. and it is called  D-Light.  

Yesterday it would not dial.  Everything else works apparently, the green light is on and it changes from green to red when I hit the buttons to dial or hit the foot pedal.

But, the DIAL TONE is lower volume than normal and it will not dial.  The buttons do nothing.  I do get the phone company prompt "If you are trying to make a call, please hang up..." if I stay on the line long enough.

It is acting like it is not getting power, this is how it acts when the power cord is not plugged in.  But, it is plugged in.  I think the machine could work, I just don't know what is going wrong. 

Please help if you know what is going wrong.  TX so much-- I gotta work!! 

• C Phone not dialing--D-Light from CHARTS-- Please help - Lmbb

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other billing entity. This is not a paycheck, it's payment for an invoice. Terrible thing that you're not getting your money, but it's not like she skipped "paydays" here.

I feel sorry for you. I just got a check I espected much earlier. Sure makes it hard to do business, doesn't it?

...I'm in QA.  They want the at-home QA team to train new MTs over the phone, call MTs regarding stats or if work is missing, call the clinics to follow up on any issues, conference calls, and call the home office with daily issues that pop up.  We were told their clinic contact people and the front desk staff have too many other duties so feel QA should do this now.  I'm fine with that responcibility, just found it odd that they will not reimburse us. 

Perhaps it's not a big issue but as an employee I was curious if there were laws regarding these issues.  And this is a new protocol they are implementing so it's not like I recently accepted the job knowing this is how it would be.  The at-home QA team never had to do this before.  I do realize there are pros and cons to working at home but there seems to be a fine line where an employer can take advantage of an employee 

If I were an IC I would completely understand this.

I have heard it is difficult to get our transcribed microsoft word reports into any type of EMR (electronic medical record) type of setup.

Is this true?

If we just change the program we type on before we send it to the office for the office to put into an electronic chart (which they say will be mandated by about 2010 or so) -- would that make it possible?

Many docs are not happy to have to do their own corrections etc.

Also a few years ago there was already a program where the docs signed off electronically for their reports.  NOW IT'S LIKE SOME BIG HAIRY DEAL for them to do it.

Seems like we are going backwa5rds

HELP.

would love to hear from anybody who has already met this problem and figured it out -- either send an email or ans here - would be so appreciated.  Thanks.

Most of my docs cannot spell medical terms.  They can't pronounce or spell drugs.  The nurses are for the most part useless - no ARNP I ever asked could help me with a medical term.

I just spoke to my HMO.  They are now offering personal Online-charts showing

visits, tests, immunizations, etc. of what you personally had done.

I asked EXACTLY HOW DOES THIS INFO GET INTO THE SYSTEM, at what point?

The woman said:  It is input by the doc and the nurses.

I shuttered!

There goes the end of quality health care as we used to know it!

Link to the Bureau of Labor Statistics information on our dwindling profession.  According to them, employment prospects are good for MTs, with many opportunities for advancement.  I think they must be a little out of the loop on what VR and offshoring are doing to us....

http://www.bls.gov/oco/ocos271.htm 

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.

I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.

Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 

I've been with this large clinic acct. since March of 2004. Since starting, they've been growing & going through lots of changes in the way they're running things. I am a part-time IC. I've gotten great audit scores and have been told I'm one of their best MTs on the account (when wanting to switch to doing more on a different acct.)

When I first started, all the work was in a pool. Sometime later, I noticed they were pretty much assigning only certain clinics to me, which they confirmed they'd starting doing it that way & it improved production. All the MTs seemed to be pleased with this. I had mostly decent dictators overall.

Not too long ago, I noticed I'd started getting overall worse dictators. When I asked my supervisor about it, via email, she said nothing had changed, I was just getting the luck of the draw. I had my suspicions that some of those in higher positions that could manipulate the work were giving themselves the good jobs, & even voiced something to that effect--slightly. But, I did notice after I'd tentatively voiced my suspicions, I started to get some of my better dictators back.

However, last week I noticed a drastic & complete change. I started getting some of the worse dictators from clinics I usually didn't work on--not some of the good dictators from that clinic, mind you, but the worse ones almost consistently. My suspicions were confirmed a few days ago by a broad email sent to us all that there had been some work-pool changes. In effect, it was saying those of us who weren't doing well by their criteria, i.e, QA utilization, production, audit scores, accountability & quality, were not going to be getting work when it was available, but it would go to the ones who meet all this criteria, and that basically we were going to be getting the junk, to paraphrase.  Since work usually doesn't download until later in the morning, they were going to save any morning work for the "good" MTs.

Now, I know that I am meeting all those criteria, and I am so upset by the fact I'm getting all the junk now. From reading this board, I'd thought I'd learned that companies will give full-time employees the better work instead of the ICs, that this somehow is better for the company. Could anyone advise me of this? Could there be another reason for this that mgmt doesn't want to tell us, other than trying to attack our work & say it's our fault?

I literally lost it, turned the speaker up for my kids and they were losing it along with the doc.  He always refers to vitals, meds etc "as listed on the nurses chart".  He seemed a bit distracted tonight, usually a fantastic dictator, the ones we love that we just know exactly what they're going to say next?

So he says..."Vitals as I noted on the nurses chest".  He only caught himself after some of those nurses burst out laughing and told him what he had just said....the rest of the report was a mix of med terminology and the comedy club!

Our house here was icky when we first moved in.  Each room was a different color of pastel.  The mottled blue/gray/white/brown carpet was nasty because they had cats and dogs that evidently must have been locked in the bedrooms while the adults went to work.  The living room and hallway were blue-gray, the kitchen was yellow, laundry room peach, bathroom pink, and the bedrooms were lavendar, purple, and fuchsia.  Of course, the walls matched the carpet that matched the curtains.  Blechy.  We painted everything just a plain off white before we moved in.

My parents never deviated from plain white walls when I was growing up.  I'm just now learning to go wild with decorating.  In fact, we just got the funds to do our addition today, so we're adding another bedroom, an office for me, and a second bathroom, and enlarging the kitchen and utility rooms.  Fun, fun, fun, more household disruption for the next several months.  I just can't wait for the end result.

Christmas.  I suffer from SAD too.  It is by Light America and is called sunlight lamp.  It has a rectangular head that you can adjust the position on.   I have noticed a difference in how I feel since I started using it. 

I wish I could adjust the brightness on it, but I just turn it where it faces the wall when I want it dimmer. 

It sits on top of my desk hutch.  It isn't anything special to look at, I think it was around $20.