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Serving Over 20,000 US Medical Transcriptionists

But Beware!

Posted By: MTSO too on 2006-02-13
In Reply to: I think 12 cpl is reasonable...plus they're desperate, that helps...sm - MTSO

I am just now taking a "desperate" client through the process of going to digital. It is very simple and easy for most offices to go digital but if they want transcription yesterday because it is piling up and don't know where the "on" button is on a computer, it can be a nightmare. Two weeks later and I still don't know if I really have a new account because she still can't figure out how to transfer the files from the recorder to the computer. Argh!


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Just a head ups about Bytescribe.  While the program itself is great, beware that it can only be reinstalled 3 times even on the same computer.  So, if you are unlucky enough to have to replace or reformat your computer, your Bytescribe program will no longer be of any use to you after your third instillation.  They will be happy to send you an unlimited license for an extra 109.00 after the fact!  Isn't that nice of them?  This information is not given to you until after you have made the purchase during the registration process.  I am now stuck with a several hundred dollar program that is useless.  I hope I can spare someone from wasting so much money.  I wish I would have been warned about this beforehand.

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From register@bytescribe.com 


"Our registration process is necessary because we sell foot pedals separately and because we deal with International markets. 

 

In the registration agreement it states that the software can be installed up to 3 times.

 

We would like to keep you as a satisfied customer but we do have guidelines set by our company."

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My husband is in the construction business and runs into that scenario way too often. Seriously, it ruins your home!!!! You may not smell it because you breathe it all day long, every day. For an outsider, it is disgusting.

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Fellow MTs, make note for beware list - 9555 N. Thayer Road, Columbus Grove, OH 45830


Phones:  419-659-2515, 732-917-4211, 866-659-2515


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I got this email from a friend today and thought I would share it with you all.

*Emails with pictures of Osama Bin-Laden hanged are being sent, and the moment that you open these emails your computer will crash, and you will not be able to fix it!!!

This e-mail is being distributed through countries around the globe, but mainly in theUS and Israel.


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Origins: There are few headlines that would grab the attention of more computer users around the world than Osama bin Laden Captured, and that's exactly what whoever created this lure was counting on to snare unsuspecting victims who use Microsoft platforms.


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BEWARE DELL COMPUTER CORP!

Computer under warranty and the modem went bad.  Called tech support and I told them the modem was bad (I am not a computer idiot), but went through everything with them anyway.  Of course, they could not help and stated that I had to go through software support before I could be sent a new modem under the warranty.  The first thing you get in software support is a salesperson.  I told her this was NOT a software problem but I had been told I had to go through software support before I could get a new modem.  It cost me $54.23 for a one-time software support problem.  Before I did this, I asked her if I would receive a refund if this was determined not to be a software problem, which I already knew it wasn't.  She said,'YES, just call this phone number back and give us your case number and we will issue a refund'.  So like an idiot, and because I happen to trust people, I paid. I called them right back to advise that software support determined I needed a new modem and to please issue a refund."OKAY - we will issue a refund' the girl says.  Now after 2 months I still have not received a refund and the 'refund supervisor' tells me they cannot issue one because I did receive software support.  She says they will 'counsel' the girl that lied to me.  I told her I never would have gone through software support if I had know that, and if I had not been LIED to, because the new modem only cost $14 if I had purchased it outright so why would I pay $54 to get a free $14 part????  DELL LIES!  They just lost my business.  I can afford the $54, but it is the principle of the thing.  I hate the way big corporations can lie to you and get away with it.  My grandfather owned a small grocery store.  If someone called to ask the price of ground beef and an employee told them a price that was lower than the actual price, he would have sold it to that customer for that amount.  He would not have said,'Sorry but you have to pay the correct price and I will COUNSEL the employee'.  WHATEVER HAPPENED TO COMMON DECENCY AND CUSTOMER SERVICE???? 


Yeah beware..Chronicle Transcripts pays by this method.
I worked there briefly and the platform was awful, and what was worse is that you'd do a whole page of dictation and it came to like 30 lines. Totally felt ripped off.
Beware of ink replacement costs. The more inexpensive the printer, the more the ink costs.
s