Before you sign up for Vonage, read this

I signed up with Vonage a few weeks ago. I have 2 phone lines and signed up both. The verification process was only completed on 1 phone number, but they immediately charged me 49 dollars for both phone numbers. A day or 2 later I received 2 modems in the mail, although 1 modem was supposed to be good for 2 phone lines.

When I called Vonage to cancel service on the number I had not verified, they kept me on the line so long I put my little head on the desk and considered an alcoholic beverage.

While the quality of the service is great - crisp and clear – the service does not work with dial-in dictation. The dictation continued to play after I raised my foot from the pedal. Also, if I placed my foot back on the pedal immediately after raising it, the dictation would not play, I had to wait a few seconds.

I was disconnected 3 times while working. I lost work one of the times and therefore lost that money.

When I called to totally cancel service, it was a very long process, but I was told I had to stay on the line to get a verification number or I would not get a refund. It took AGES – or so it seemed.

• Before you sign up for Vonage, read this - Dial-in MT
  • Did you have the business account or the residential? - mt
    • More Vonage griping - Dial-in MT
      • I will have to at least try then... - mt
  • VONAGE - nana
    • Vonage or Comcast - No problems
    • I have had no problems with Vonage at all, I haved using Lanier and a C phone. - gd1
    • Vonage disconnects/compatibility - Amanda
      • Do you know what kind of adapter? - mt

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you've forgotten your own words! Your post above is 100% different "flavor" to it, now all positive and cheery! Your first post was 100% doom and gloom every which way, including "raining on your parade", and "if you want to go forward"...God, sounds like she's talking about jumping into oncoming traffic! Here is your quote:

My first boss (the one who hired me as a new grad) gave me some words of wisdom that I haven't forgotten. She said that transcribing at home with small children NEVER works under any circumstance. Either the work will suffer or the parenting will suffer.

****

How can the word "NEVER" in caps be interpreted in any positive way? You took about 8 paragraphs to cover every aspect and completely dash this poor woman's dream.  I'm not blind, I'm not talking about day care at all, I'm talking about the total negativity of your original post! You know exactly what I'm talking about, cause you added some sugar to your second version! And that's much nicer than the first!

everything I post. I'll admit I've gone anonymous a few times, but it is rare. I'm just not going to do it. I stand behind anything I say - if it's wrong, then I made a mistake, I wasn't trying to hornswoggle anybody.

It is easy to see the culprit behind these MTs who can't make any money. You hear people talking about "platforms" and searching for demographics, etc. That's the problem.

I work for somebody for whom I am a source of income, not a cost center. The faster I am, the more we both make.

I do use my Expanders - a lot - and I've used the same shortcuts for years. But the main thing is that I work in Word without worrying about how some unit secretary is going to pull up the report I just typed. The company I work for isn't there to make sure the consultant on 4E can see the work quickly without shuffling papers. They're there to produce a fast and accurate medical record - period.

That other stuff is for the hospital to worry with, and the hospital I work for has some kind of system where my Word documents go in their system in batches. I wouldn't pretend to know what that is, LOL, but I'm not crippling along on a program that was designed for everybody but ME, and that's what happens at these big companies. They have to have a selling point, and that seems to be it.

"Here, let us do your transcription. Here's how it works. The MT types your report, it goes into the chart electronically. And the stuff is all there for the data miners, too, so everybody can like us!" This was true for Dictaphone, Lanier, everybody. They all had to have an angle for everybody in the hospital and the MT was left sucking hind teat, as we say out in the country.

Been there and done that and would only go back if I had absolutely no other choice. As much as I love this profession, I couldn't figure out why people gripe about not making money so much - and then I went to work for a national and found out real quick.  

I don't know what they are charging you but I talked to several before I went with Trinity Debt Management whose name was given to me by my church and they were the cheapest.  But I still ended up filing a Chapter 13 because of a divorce that cost me so much I could not pay the bills.  But I did start with them and they were very nice.  It cost $50 to start the program but their monthly maintenace fees were way cheaper than the other major ones I talked with.  Some wanted as much as $100 to $150 per month to manage my account that was a payment to a bill.  But I chose the Chapter 13 repayment program and pay $300 a month for three years to the courts and they pay it out and the balances are then wiped clear.  I only had to pay partial attorney fees, mainly filing fees, the rest was put into the monthly fee.  I still feel bad but at least am paying something.  But there is nothing you can do when you go from two paychecks to one and doesn't feel the bills are his responsibility.  Good luck.  Just thought I would mention them.

Patti

They will probably hee and haw and not sign a contract or they put in whereas for "cause they can terminate the service immediately" or with 15 to 30 days notice they can terminate the service without cause.  So with or without a contract they will terminate her services when they find someone else if that is what they are doing.   Who knows I could be wrong and will probably get my goose cooked for working now for 15 years without contracts and have to eat my words.   Time will tell. 

That terrible business venture ....  did you mean "Vonage" versus "Verizon"?  Okay, if you did then you should know that is a realistic gamble you will always have to take with Vonage and computer down-time.  That is just how it is.  Computer is down, work does not get done.  Second, check the archives on this board for negative Vonage comments.  I, for one, have had nothing but a big fat negative experience with Vonage.  Spent 6 hours -- HOURS! -- in total over the telephone with every "rep" that Vonage seemed to have, most of them The Patels from India type reps (all called Jason or Tom, yeah right), and even the American sounding reps could just not get there stuff together. 

I was a residential user with a single phone line and NOTHING fancy involved, but they just could not get us hooked up.  Oy veh!, the frustration.  And that was just getting us SET UP?  We canceled before going any further.  The money savings is substantial, so we gave them every chance to prove themselves, but it just did not work out.  Good luck to you.  Not a lot of fantastic options, unfortunately. 

Comes with practically everything.  Only $24.99 a month and unlimited long distance.  You have to have Cable or DSL for it to work though.

I am thinking of getting Vonage phone service.  Does it really work that well and how easy is it to set up?  I know the ads say that it is 24.95/month, is this really accurate?  Has anyone experienced any hidden costs.

Just trying to test the waters before jumping in.  Any info would be appreciated.  Thanks!

ANybody else having problems with Vonage last night this morning????

Thanks

Not that kind of problem.  I am getting circuit is busy messages and when I cannot connect to my account I am getting dropped every couple of minutes and then have to try multiple times to get a connection.  Oh well it seems to be getting better have actually been able to type five reports so far without getting dropped.   Thanks

For the first time. I now have to get unlimited long distance service. I need to take care of this today and have been recommended Vonage.

I took a look at their website, but was wondering if anyone could give me some more info. I saw something about being able to hook up 2 phones to what they send you. I have 2 phones and my C-phone that I need hooked up. One will be downstairs. Is this possible to do?

Also, what is a rough estimate of your bill? If I get this service with them, I am assuming I can drop my regular phone service. How much do you pay down too? It says you get a refund on that money, but I wanted to see how much.

My other option I was thinking of was getting the phone service through Time Warner. Does anyone have any experience with this?

Thanks!!!