Are you with Transcend?

• Question about role of a TL - clarification needed
  • TL is a do nothing, worthless added layer of - True answer
  • A TL is for workload management ONLY SM - MT4
  • Are you with Transcend? - nm
  • That depends on your company. You will need to ask your TL about that one, I guess. nm - SH
    • I was seeking a response - clarification
      • Ah, you didn't say that. I guess I'm the one who SM - SH
        • Thanks - clarification

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

I've been there almost a year and I've never had a problem with bending my schedule by a couple of hours.  They would like you to work the hours you committed to, but no one has ever said anything to me about starting earlier or later or ending my shift a little early.  But, I make sure that my lines are adequate before I stop for the day.  I have had a couple people tell me that they will get an email or a phone call about working their committed schedule, but it was mostly for people who are not producing enough.

Hope that helps!

I know that a lot has been said about the changes at Transcend and their platform for some accounts going to Beyond TXT.  It is a VR/typing platform.  It has received some negative publicity here on MT Stars.  I just want to give another opinion of it for all those who might have or are considering a position with Transcend.  I believe some of the posts may have scared some people off. 

I have been working on the new platform now for a little while and I have to say that I absolutely love it.  The platform has been designed specifically for MTs with many of our suggestions implemented into the making of it.  It is quick and very easy to type on.  The thing I love the most about it and the company is that they are consistently making changes to it.  The changes are generated by emails from MTs who type on it, making suggestions to make it better and better for us.  I have never worked for a company that goes to that length for us. 

This is my experience at Transcend and I understand not everyone has the same experience.  No need to start flaming me for my experience.  Just wanted to give my side to the changes that are happening at this great company.  And NO I am not management. 

Have tested for both. Any pros and cons from either (or both) would be greatly appreciated.  TIA..

You may want to contact them. 

I am with them too,and 76 years old, working parttime.  I am not as fast as I used to be, but they seem to be tolerating me 

Carolinagirl

Just a word to those who plan on leaving Transcend for whatever reason --- be sure and give them their full 2 week notice.  I had a death in my family and had to leave before I had a chance to give the full 2 week notice and now I have a do not rehire on my personnel record posted by the ROM as I did not give them a 2 week's notice.  Just a heads up as it is awfully nice to be able to give a reference to future employers that is good.  After over 3 years, it is surprising but goes along with a post a couple of weeks ago that the ROMs are the nastiest in the industry.  I can say that 2 of them are indeed worthy of this title but they do have more ROMs that are the BEST in the industry so it evens out - if you get one of the good ones, you are set for life because the company isn't all that bad to work for at all and the CEO and all the TLs and everyone else is there to help you at any time but a couple bad apples can ruin a place.  Of course that VR platform isn't anything to brag about but that is not their fault unless they do not change it to something better for the MLS. 

Be patient.  Transcend has plenty of work.  Try calling your ROM rather than e-mailing.

I worked at Transcend for 2 weeks before I had any "real" work.  I was told the first 2 weeks I could only transcribe 5 reports a day until I was released from training.  Things are going well now, I have plenty of work my main account rarely runs out of work and when it does I have 2 backup accounts.  There is a lot of VR, but if you learn it you can make as much as you do typing even though you have to do double the lines, it has taken me almost 6 months but I am doing it.

Thanks to both of you.  And I didn't want to know anyone's salary per se, just if there was a general pay scale, but sorry if I offended. 

I do appreciate all of that info and it does help.  I like what I have read in business jouinals, etc., and it was a company I was looking forward to hearing from, so this other info really helps add to that. 

Thanks again :)

I have been curious about them as well because I have thought of applying to work for them.  I am with a company now but feel I need to make a change for the better.  It is a small company and I feel I need to be somewhere else.  I just was not sure about the company.  I would welcome any input on this matter

Kebra 

Even though there are almost daily complaints about it, nobody cares.  This is as good as it gets.

 I've been with Transcend for over 7 years now and we've never used offshores labor.   Please e-mail me with the information regarding which recruiter supposedly claimed that we did.