Are you a bad MT with lousy quality work?
Posted By: just wondering. on 2005-07-12
In Reply to: MQ - Bad, Bad, Bad/RUN RUN RUN - wendy
My calls are answered immediately, i've been on the same account for years, i'm praised for my work, receive emails thanking me. Maybe its YOU and not THEM?
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Even to start with, $14.00 an hour is lousy pay for ANY MT work...NM
?
I wouldn't work as an MT for a lousy $7.50 an hour OR
.
no work late...she raved about the quality of my work.....sm
I have emails raving about how good my work was. The trouble came when I started asking questions about pay and complaining that she was sending me work when was convenient for her and not when I needed it. She would stay up all night and then sleep a good part of the day. I told her before I started that I wanted to work early mornings. She said that was no problem whatsoever, BUT then I would see no work until 4 o'clock in the afternoon. She would promise me work and send it to me and it would be the wrong voice files, so I had to delete and start over. She was SO disorganized. She said that she has 50 happy transcriptionists and complained that I wanted some samples. I did not know how she wanted things formatted. It was just a mess. The day she "fired" me (I have never been fired before in my life), I had basically told her that morning if things didn't change I wasn't typing another character.
Of course she had 50 happy transcriptionists. Her work was being subcontracted by a lady in Atlanta. She didn't have contact with these transcriptionists. There was a middle man. I told her I could guarantee the lady in Atlanta provided her transcriptionists with some sort of guidance or samples. The hospital system had some sort of weird thing in place where some places needed soft returns and some hard returns and she told me you couldn't mess with that but I was unclear on exactly what went where.
I don't think I will ever work for a small company again.
Anyway, I have drafted a demand letter which I intend to send Monday. Someone below asked for the name of the company, and I would rather not say until this all pans out. I will definitely post the name of the company eventually. I just don't want her to know what my plans are at the present time. I don't know if taking her to court will do any good, but it is worth it to make her miserable. It is a 2 hour drive for me, but I called and I can file via the U.S. mail. So it is only one trip.
Well, yes, but then the quality of the offshore work (sm)
would be worse than it is now, with not enough people to edit it, it would get way behind TAT, and eventually it will come back to us.
It's definitely a work quality issue.
I'm having a tough time myself. I had the ultimate in great MT jobs up until just recently. Seriously, my Expander stats were running about 70% per day. Now I'm doing maybe 20% on my expander stats because I have a new job where the dictators just ramble on endlessly and backtrack often. It's about $11 an hour and the schedule doesn't work for me either. After I pay taxes and equipment costs, I might as well be working at Burger King or Walmart. I don't know what I'm going to do. I can't make it on this low income. Maybe those sweet accounts only happen once in a lifetime, and my sweet account is gone to VR.
I was better on hourly. Quality of work was better
Poor quality is just that. It has nothing to do with work ethic.
Goodness.
I would think that our QA scores honestly reflect the quality of our work
and are not infuenced in any way by how we interpret the status you may or may not hold. Hopefully, you are not basing QA statistics on whether or not you like a certain MT's attitude about you.
Excellent sound quality and just leave me alone to work! nm
s
i would not babysit them. if their quality is that bad on resume, it would be on work ethics too.
;
Now MT companies in India have control over the work produced. Quality is much
zz
Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
nm
Winscribe is fine where I work. But if a mic is malfunctioning, sound quality is suboptimal.
cc
Work in a hospital and no one cares about quality, unless there is a malpractice law suit involved.
All anyone worries about is quantity. The work is terrible and the only time anyone even acknowledges it is when a doctor is being sued. When my son was operated on I had to marked his leg in permanent marker before surgery because left/right get mixed up so much. You can tell reports that comes from India and my supervisor sits there and laughs with us. Due to the "freeze" we haven't had raises in over 5 years.
I think that depends on the quality. Do you honestly think there is good quality just throwing every
MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
I thought quality was a given. Speed and quality are not mutually exclusive. sm
I maintain 99% accuracy above on my reports. However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well. :-) I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run. There are too many interruptions and such when you have other people running in and out, phones ringing, etc.
I doubt that anyone but me really cares about the lines per hour it takes for me to do a report. They just want an accurate report in a timely manner. I take pride in my work, and would never just slop something out for the sake of the almighty buck. And, as an added incentive, I work for 2 companies, and one of them has my name on each report. I don't have a problem with it, but I did think it was a bit unusual at first.
Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck. 
I will not put up with lousy
accounts solely to profit the MTSO and doctors. The bottom line is if they can't provide me with profitable accounts, I'm outta there. I am so tired of being given the ESL and rambling dictators just because "nobody else can do them." TOUGH! Why should I make peanut wages doing the tough work because other people can't hack it?
k, that is your opinion, i stated mine. poor quality in my opinion shows bad work ethics if they do
;
Ever think that maybe 15% is going to QA because of LOUSY DICTATION? nm
x
I must have a really lousy account.
I can do anywhere from 100-150 lines per hour at my job WITH an expander. I rarely have to look anything up, except for patient information and addresses, which is time consuming and really annoying. The work is not difficult at all, but needs to be "cleaned up". However, I felt completely inadequate seeing my crummy production rate. That is, until I figured out my lines per hour with my small IC account. 210 lines per hour WITHOUT an expander. And this guy pays me by the gross page. Imagine what I could do for him WITH my expander. Hmmm.... Gonna have to think about what I'm going to do here to even out this production disparity. I wish I could find another job like this guy.
Not a lousy reason!!!!
since it only takes a course that you can take on-line!!! 
I can't believe what a lousy attitude this MT has
That certainly isn't the way to get a better raise next time. If I were in your position, I would start training someone else for this job. When that person is up to speed, sayonara, Ms. Bad Attitude.
Lousy dictators
Hospitals and clinics have no policy or rules against speaking to a physician about his lousy dictating habits; however, they just dread the situation. I've been there and done that.
For those working within the hospital, you usually know which docs you can and can't speak to about this. Seems their egos are so fragile they might bruise, but really, who cares? We are talking patient care, which is what all of this is supposed to be about, right?
MR directors are usually the ones put in charge of "talking" to them or transcription supervisors but it all depends on the doc. Some are open to suggestions and really don't realize they sound so pathetic. Others know and just simply don't care...like I said before; they think they are gods and no one should dare approach them and even if you do, they then make snide comments while dictating and I have seen them get even lousier with their dictation....which says what about them? They DO NOT care about the patients, just themselves....
How about fine for lousy .... SM
dictations? It costs us time and money with every ..uh ... aah ... ug..."The patient ..(shuffles paper) ... is a ... no, this is the wrong chart" .  ... zzzzzzzzzzz .. 
"Okay, let's start again", please go back up to the top .... "Please delete that first paragraph " ... hiccough ..... aaaach .... Uh ..... ...hmmm ... let's see...
lousy accounts/dictators
I also lost my best & longest account because the hospital did not renew their contract...so ok, took the bait about a new account with great dictators, their biggest unbreakable rule is it is VERBATIM all the way, don't clean up the doc, etc.
Have the nicest sounding, very polite, all american dictator who can not keep his concentration or needs to go to MT school, I swear. I actually typed the report verbatim...then counted all the Patient's, patient...both billaterally...15, count them,15 times throughout the report!!! If I could have put in the ummms, and ugh's, I would have made my line count just on his dictation alone
No...not Mass....but QA is pretty lousy
this isn't the first time I've had trouble with them.
If you're lousy at speaking up for yourself,
It sounds awful, I know. But you've just got to TRY to get past that uncomfortableness! If you don't speak up for yourself, no one else will. Don't sign that contract. Call them up and tell them you need to raise your line rate. Raise it a reasonable amount, and stick to your guns! I know it's scary, but there are a lot of places out there hiring if your current place is going to walk all over you. Good luck!
a good post, NOT; lousy focus you have
first you sling insults at MQ as a 'nonbusiness' -- do NOT back up your accuations with anything whatsoever substantial and then drift into 'mumbo-jumbo' about how the profession has degenerated --
MQ is the giant because they are VERY good at business -- and they give me and lots of other MTs a fabulous job and are always improving as a company...as far as the profession, yes it is changing, as everything else in our world. So we either adapt, or get left behind and whine. If you are all that unhappy, it looks like time for you to move on to greener pastures in another line of work.
oops, meant yes, it is a lousy wage
.
Opinions: Do You Think $12.00 An Hour Is A Lousy Hourly Wage For An Experienced Medical Transcripti
Opinions?
Quality is quality whether you are an MT or CEO.
How good is the quality of the performance of your managers or the guys at the top? Anybody want to evaluate that? Can they get their raises based on our evaluation of their quality?
Let's see now. Which CEOs were named in lawsuit? F for quality. How many managers do we need to give us stupid pep talks? F for managers. QA this post MQ and all other nationals who decide they reward us on "quality" Look in the mirror and fix yourself.
what is your quality like?
.
Oh, the quality! Well now we know.
x
quality
I totally agree with you. There should be some kind of feedback on how you are doing. Not only for mistakes, but also if you are doing a really fine job. I know when am not real sure of something, or if I did do something wrong, I really do want to know. How else do you learn? I know too, that when someone notices a job well done and lets me know, it makes me want to strive for that "perfection", and it just plain feels good. I think the circumstance has become if nobody says anything, then it's ok, kind of leaves you in the dark. Just always remember, everything you type becomes a legal document. I'm sure you do a good job.
I can't believe the quality.
This year I had to subcontract out because I have too much work to handle, and frankly, I can't believe the appalling quality I am getting from transcriptionists with 10+ years of experience. To put it bluntly, it's shameful. I pay 11 cpl to my transcriptionists but after a year of searching, testing, and training, I have only found 2 that are actually worth it. My doctors are so easy. They are clear, they repeat everything, and there are no ESLs, but these people just don't read directions, don't proofread their work (when they clearly need to), and don't have even the basics of grammar down.
It wouldn't surprise me at all if doctors that have switched from an over-priced American company to an offshore firm didn't notice any difference in quality at all.
I know this isn't going to be a popular view but it is the truth, and I can tell you I was just as shocked to learn this as anybody.
98% quality
Hi peers,
Can someone describe me how to calculate 98% accuracy. Any description or link would be appreciated. Thx!
quality, etc.
Case in Point ~
with a union, we could at last demand to stop being treated like cattle and/or factory piece workers. What in the heck has happened to hourly salary!!??? How about straight salary? These records are, after all, LEGAL DOCUMENTS. When we are forced to type at the speed of sound instead of making the production of the highest quality possible documents our top priority, this demeans our profession.
UNION...UNION...UNION...UNION
better pay is better quality/less pay=less quality
nm
I just took one and know I did not do well, quality is not
an issue with me, but knowing I am timed my fingers just don't work.
should be quality - should have had an ESL MT do this for me
so sorry!
Why is it only for SEs? If its really quality they want it should apply to
Quality is quality whether an employee or not.
QA is Quality Assurance, QC is
Quality Control, for what that is worth
Bad quality dictation
What in heavens name do you do after starting work with a company and the dictation is so lousy qualitywise with static and the voice fading in and out. Is this normal? Left lines in every report. ??? Help?
Can you tell us who this is with the bad sound quality? nm
s
The other will be cheaper but no quality
x
The quality of the dictators is SM
pretty bad overall--even the Americans. I would say with most national services, the accounts are about 75% ESL (30% terrible ESL), 20% fast Americans who don't care and 5% really good gravy dictators.
This is for acute care dictation--large hospitals. Another problem is there are so many dictators in 1 facility that you hardly ever get the same ones day after day.
I think in QA you are seeing the low quality of MTs, not dictators sm
If I were you (and I admit I did QA for awhile and hated it, for so many more mistakes than the blanks they had sent to QA for) I would go back to MT. There is lots of money to be made, especially when you become familiar with dictators and accounts. I wouldn't do QA for anything. $15 an hour for QA versus $35 an our for MT. Go back to MT.
quality vs wages
While I do agree that there is a vast majority of MTs who are of extremely poor quality, there also are very high-quality, well-seasoned MTs like myself who are tired of making the same wages we made 10-15 years ago. If there is such a discrepancy in our work quality and ethics, these corporations (who, by the way, are not slacking at all in their 6-figure income pockets!!!!) should pay MTs based on quality and experience, not just experience alone.
IS ANYONE OUT THERE BESIDES ME INTERESTED IN FORMING A NATIONAL MT UNION SO WE CAN GET BACK THE DIGNITY WE HAVE LOST?
I remain,
tired
sound quality
I'm totally with you! I used a Lanier station for the first 15 years of my career and the sound quality was superb compared to the internet dictation. One thing you might try, if you have not already, is to make sure your speakers have a tone dial. Lots of these companies provide speakers that only have a volume dial or they want you to plug right in to the PC but there is no tone setting on the voice program. Turning the tone to high helps un-muffle the sound. Good luck!
Quanity/Quality
Yeh tell me about it!!! Produce more reports if you want more$$$ but don't make any mistakes or you don't get incentive. This way they get out of having to give raises or pay more money, putting the responsibility back on the MT. Its all our fault right? Its BS!
quantity vs quality
Hey y'all, it's a buyers market out there. There a tremedous demand for transcriptionists. Just move on. Things are going to continue to change quickly in transcription over the next few years. Everybody hates change, but try to embrace it for a while, it'll put you in the catbird seat.
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