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Anyone using VoIP (internet phone) with a

Posted By: ?? on 2006-04-07
In Reply to:

DVI or C-phone to transcribe, and does it work well?  If so, what company do you use?  Are those companies cracking down on transcription like the regular LD carriers?


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VOIP and internet - sm
Yes, the Lanier is plugged into the phone line just like your C-phone. The phone line is connected to the cable modem, so the phone line and your internet connection come through the same modem (I think...not sure of the technicalities). The VOIP is half the price of my land line with Verizon, and VOIP is truly unlimited, while Verizon watches the minutes.
VOIP and internet connection - sm
I have VOIP with my cable provider, Roadrunner, and I can use my Lanier at the same time as I am on the Internet, no problems.  In my area, this is much cheaper than unlimited long distance phone service with my land line provider (which I kept, by the way, as you have NO phone if your cable goes out).   I have not had any problems at all.  Hope this helps.
Anyone use VoIP phone system
and are you having problems with connectivity?  We switched to internet-based phone service a few weeks ago and recently I started having problems with downloading the voice.  I get the report but without any voice.  If you have had this problem, how did you remedy it?  I'm about at my wit's end.  Thanks!
VOIP as second phone line

Is it possible to use VOIP as an extra phone line instead of investing in a second land phone line?  I'm going to be working at my mom's a couple days a week.  She has one phone line and DSL.  At my house I only have dial-up. I have an account that requires two phone lines with no DSL, one for dictaphone, one for Meditech.  I really hate to ask her to pay for another land phone line and was wondering if I could use VOIP.  Thanks for any input.   


my concern with VOIP with a C-phone is
how is the voice quality? I would be interested in something like Vonage as I can take that with me and travel.
I've heard C-phone with VOIP works well (sm)
and a lot cheaper, too.  Forget the costly unlimited long distance and business plans!  It may be a good idea to have another phone-line as a backup for your C-phone in case DSL/cable goes down.
cable phone and VoIP are the only TRUE unlimited
I can't find a single phone company that has TRUE unlimited. I've used VOiP in the past through Vonage with no problems. I got rid of it only because I didn't need ULD anymore, and they when I started needing ULD again I decided to switch to cable phone and internet. I bundle my cable, internet, and phone all together at a pretty reasonable price. Cable phone works great and no problems with heavy daily use.
VOIP - If I am not mistaken VOIP requires a high speed connection.
:(
Broadband/Internet Phone - sm
Hi - I've been using USA DATANET (it's available in my area) without any problems on a Lanier and DVI (Like C-Phone). Mine is $24.95/mo for unlimited long distance. I can turn my Internet modem off at night, and therefore, can't use the phone if that is off. Otherise, no problems. Hope this helps.
It's just a phone. Not internet anything. Real SM
easy once you learn how to use it. It doesn't have anything to do with the internet, you could type the work on a typewriter or write it -- it's just a way to hear the dictation.
Is anyone using the new internet phone service through
your local cable company or Vonage or something like that.  How do you like it?  Any troubles we should be aware of?  Thanks for any info.
RE: Is anyone using the new internet phone service through
I have internet services and digital phone service through Time-Warner, and it is great!
for the internet, I use my local phone co...sm
www.bellsouth.net is my local internet provider and they have been my local phone company for 30 years......was on dialup for 8 years but switched to DSL light a yr ago and had 2 outages in this year for only a short time.  With cable companies (they are your TV provider too, right?) - when they go out, so does your internet unfortunately and is why I didn't choose my cable company...my TV goes out at least 50-75 times a year (live in lightning capital of the USA *lol*)
if you already have cable/internet, you should get a deal for having the phone also.
x
Internet service without land-line phone

I recently looked into this subject myself.  If you have Verizon available in your area, you can purchase a plan at about $55.00 per month with a two-year contract.  You will receive a card that you can insert into your laptop, which will provide you with unlimited Internet access at the speed of DSL.  As far as I know, there are no other cell service providers that have come up with this type of card yet, but I'm sure it's bound to happen in the future.  Another option is to purchase a satellite telephone and phone cards as you go along, but the cards are really outrageous in price.  One last thing that I would suggest is that you phone cell providers in your area to see if they have any technical gadgets you could attach to the cell phone for Internet access.  Many of the satellite phone companies have separate packages you can buy, which can be attached to laptops or PDAs.  I also have a TracPhone, so I know it does not come with hardware that will do the trick.


 


Good luck to you in setting everything up.  With the way that technology is moving, I'm sure there must be a way to accomplish what you want. 


so, you have dial up for internet? plugged into your phone line.
and your foot pedal has a phone line plug too? Thats odd, cuz normally it would be a USB plug. but yes, you can by an outlet to install, i had to do the same thing a long time ago on a different computer. it was called something like an eathernet adapter....you should be able to take the foot pedal to radio shack adn they will give you exactly what you need.
No, they're talking about Internet phone calls, not FTP transfers.
The physicians aren't actually calling you over the Internet to dictate. You're downloading sound files and uploading documents.
Does anyone use laptop & cell phone/Internet Card for work?

I am not real computer literate but am wondering if I couldn't get unlimited Internet with a cell phone plan and use that for my on-line job/Internet connection exclusively. I have found plans for around $70/month.


If so, I was thinking too I could possibly give up my land line phone, Callwave, my dial-up ISP (as that is all we have available where live) and actually save a little money by doing so. I don't make/receive a lot of land line calls and I have a TracFone cell phone that I don't use much now. I get excellent reception with that where I live. We have a huge tower within walking distance of where I live but we live out in the "sticks". :D I know my connection would be dependent on the reception where I live and the cell phone service I would use. I am not sure which one truly has the best coverage and/or who may be using the tower by our home but TracFone apparently does. :)


TIA. 


Dahhhh internet or Dahhhhh local phone book!
nm
My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
All things being equal, do you prefer to work with a C-phone or use WAV files over the internet? sm
What are some of the advantages and disadvantages of each.  I have only ever used a c-phone but think I may bet getting ready to use WAV files and foot pedal for an account and am a little anxious!  TIA
VOIP
I think I'm going to try Vonage/VOIP, too, as I'm paranoid about getting back charged by a regular company.  I already have used Qwest ULD before and got a letter after a few months threatening to terminate (there was no 5000 minute limit when I originally signed on), but fortunately I just cancelled it and there were no back charges.  I don't see any minute limit with Vonage, but I have noticed that both the residential and small business plans have the same limitations which say things like continuous call forwarding (not sure that that is).  I know a lot of transcriptionists use it and seem to not have problems, so I'm going to give it a try.  I don't really know what else to do unless pay by the minute, but it'd cost me a fortune, even with a low rate plan.
VOIP
I have been using Vonage and yes it is true that if your internet goes out you have no phone service but you can set it up quite easily to automatically forward any calls to a cell phone or any number you want if your internet or electricity goes out.  My internet rarely goes out and I have had no problems with my Vonage service.  It did require some tweaking at first but I love it and I am saving so much money over Bellsouth that I had previously.
VOIP and 911
If you are switching to VOIP for telephone service, whether it is Vonage or another company, please make sure your 911 dispatch center can find you should you need them.  The location of a land line phone and more and more cell phones (eventually all because they will all have GPS) will come up on computer-aided dispatch systems.  This is not always the case with VOIP.  When you choose your provider, give 911 a call in the late evening/early morning when they are not so busy, tell them you have a new phone system and inquire if a location comes up for you on their computer.  Actually, anyone who moves or otherwise changes their phone number can (and probably should) do this.  The middle of an emergency is not the time to find that 911 thinks you are somewhere you aren't.
VoIP
I use Vonage and I have that same problem. Sometimes it depends on the time of day. Let me know if it gets any better and with what company. I was told that AT&T does not like to help with that.
I have VOIP s/m

And yes, if the power goes out, so does your phone.  Power does not go out that often.  I do have a cell that is a prepay phone for when I'm on the road, etc., so in case of power outage, I can use that as well if I need to.  Just think about it, if the power is out, your not working anyways...


Now I do have a generator as well, so if and when the power does go out, I can get that set up and use that as well. 


Voice quality is just like the regular landline for me although I know some people that have had problems with different services.  It is normally because of a setting that you need to adjust on your end. 


 


Internet based transcription - need advice on how to go internet
Can anyone offer any help/advice on how go about becoming internet based from a call in system, or how to keep the call in system for the docs and put transcriptionists on the internet?  Not sure where to start to get information on how to go about doing this. Any help will be appreciated.  Thanks.
AT&T VOIP has been great! (nm)
nm
Lanier and VOIP
I use digital phone with Time Warner for my Lanier account. I also kept my unlimited LD with Verizon as a back up, but use the digital phone service for my Lanier because I'm afraid that Verizon will catch up with me. Therefore, I have TWO lines, one land one (Verizon), and one VOIP (Time Warner). Both are unlimited LD, but if the cable goes out, I still have my land line. Hope this helps.
I would go AT&T or Vonage VoIP instead
of hassling with unlimited long distance since ULD becomes an issue for MTs.
VoIP problems
I have had three different VoIP companies over the years, all at the request of my employer. I never lasted more than a week with any one of them and now I absolutely refuse to do that again. Had the same issues you have with the foot pedal and I was not using a C-phone nor a wave pedal. The audio quality would be choppy, there would be gaps where multiple words were missing, etc.

Out of those three different companies, not one could fix the problem, though they all acknowledged that the choppiness could be an issue "for some people". Lucky me!

Hope you fare better!
There is no way I would use any VOIP company
for dictation. I used Skype, and I used Packet 8 for home service. I have known people who have used Vonage. They are entirely too unpredictable and the sound most times is horrid. It might be okay for home use if you didn't call much, but there is no way I would use VOIP for something as important as dictation.
My employers forbids us to have VoIP because...
it fouls up lots of things.  Also, I have a friend with Vonage and we are constantly cut off, or it sounds like she is talking from the bottom of a fish tank.  She hates it. 
VoIP plans are the only ones without restrictions
x
voip.com has true unlimited
I called this morning and questioned her extensively on whether it was truly unlimited, and she assured me it was. www.voip.com - not to be confused with the generic voip service like Vonage. She did say that satellite internet users would probably not be happy with the connection, but I have DSL and it works perfectly. One warning - it disconnects at exactly 5 hours, so you have to remember to hang up and re-dial in prior to that.
Question for Vonage/VoIP users

If you are using Vonage for MT, do you use the residential or small business plan, and how many minutes a month do you use?


Thanks!


VoIP in lieu of landline phones?

I read a little article in one of those free local trade publications which discussed ways of saving money on everyday household costs. VoIP was listed as a way to save a ton of money by using your Net connection for your phone service.


The article didn't explain how it all works. Is anyone doing this? Do you hook up your phone to your cable connection or are you using some speaker system/software on your PC to make calls? I just don't get it. All I know is that they said you can call anywhere in the world and it doesn't matter, it's a fixed inexpensive monthly cost. I also don't know if you trade your landline telephone number for something through thte VoIP service.


So, I'm intrigued but totally in the dark about this concept. TIA!


I had VoIP back in Nov with my cable provider and then went with another IP and just used..sm
my landline because they did not offer VoIP.  Now my IP offers it  and it works great other than the pedal.  Thanks for your help!
VoIP and foot pedal issues

For anyone using VoIP, do you find that your foot pedal does not always respond? IOW, you lift your foot from the foot pedal and the dictation continues along? Or, you have to press the foot pedal twice to get the system to respond. Sometimes, I'll press the rewind pedal for a second and I'm thrown back to the beginning of the report. --- My C-phone and foot pedal are both  new, so it's not with my equipment. And AT&T says they don't support my equipment (although they were helpful once before).

Any suggestions to resolve the problem?


If you want to work on the internet from home, take an internet course
But only from Andrews School or M-TEC. Many companies will waive the 2-years' experience requirement and will test and hire you if you go to either of those schools. Do NOT bother with At Home Professions, Penn Foster, US Career Institute, or ESPECIALLY Trans-Am, which is also known as Trans-SCAM and is a total ripoff. You will have a VERY difficult time getting hired without experience unless you choose Andrews School or M-TEC. Yes, they cost more, but that's because they are excellent training programs, not "correspondence courses."
Lingo that is who we use...VOiP, $22.95/month, six months already, no probs.
You might want to investigate further the post someone made about 2007 and VOiP. Seems the government is all hot and bothered because they need to tap phones and cannot do so with VOiP. They probably will end up taxing and surcharging eventually, as well, but for a while it can save you a lot of money...
Has anyone used Sun Rocket VOIP? If so, how is the voice quality and service? nm

C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.


I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.


Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 


I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month.  What phone companies offer really unlimited for a flat rate?  TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up.  The only thing I can think of is that mine has 2 line hookups in the back of the phone.  If you have this too, I would just try the other one, which you probably have already done.  Sorry that was not much help.  I wish you luck