Anyone have Direcway/Hughes.net satellite? Have a problem with VPN....sm
Posted By: Melanie on 2007-05-13
In Reply to:
I have been connecting through a VPN with my FP office as they have EMR. Suddenly on Monday morning I wasn't able to connect. I was able to Sunday night. I had an engineer come by and check everything out. He was able to connect with my password at his house but not via my satellite. Has this ever happened to any of you? I will lose this account if I can't get it working. I am out in the country and can't get an other fast Internet provider. Hughes.net does say on their website that VPNs don't always work. It is just weird that it worked one day and not the next. I called Hughes and they said they didn't do any updates or anything. Any help would be appreciated. Thanks!
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I have hughes (used to be Direcway) and have had for 4 years. sm
With my older system (2-way direct) I had problems when there were bad storms, etc. Now that I finally broke down and upgraded to the DW7000, it has been smooth sailing. I have had it since September 2006 with approximate downtime of maybe 30 minutes since then. Now, since this is my livelihood, I do keep peoplepc as a backup just in case! Overall though I am very happy with satellite and since I live in the boonies, it is either satellite or dialup - gimme satellite any day of the week! Have a wonderful day!!!!!!!!
direcway has not been a "company" since at leat 09/2006. They are now hughes. sm
Service is great. Tech support stinks cause it is done in a different country. Been with direcway (now Hughes) for 5 years. wound not change.
Have had Hughes for 5 years (used to be Direcway) great internet service sm
but truly hate if I have any kind of problem and have to call in. Luckily that is rate to nonexistent.
I would recommend Hughes satellite........sm
I live in rural East Texas....okay, a long way from Oregon...but it worked very well for me for several years until I finally got DSL through my phone company.
As another poster mentioned, extreme weather does affect it, but I have transcribed right on through some pretty cloudy weather. As long as you have an exposure to the southern sky, you should be okay.
Another point I would mention is that there are limitations to the amount of information you can download in a 24-hour period. If you use your computer for anything other than work...for example watching videos or movies or even major surfing...I would go with the professional package which allows more download than the lowest priced package. I discovered my son had watched some videos online and I got locked out a couple of times until I caught onto what was happening.
Direcway satellite drop-offs all day...
Is anyone else having problems with their satellite connection this week? After 6 months of no problems I am now getting constant drop-offs until 5 p.m. I am on the west coast and no weather problems. I have called "customer service," but that was beyond frustrating. Dial-up is excruciating to work with after being used to the high-speed. Thanks in advance for any info.
My satellite for the Direcway is on my roof! It is bigger than..sm
my TV satellite, but the best place for the internet was on the roof! I have never had any trouble or "slow" times with it. I have worked through ice, rain, snow...you name it and it has always loaded quickly and with no interuptions. If you have no other ways for high speed, I would recommend the Direcway dish. We have nothing else offered where I live. It is satellite or dial up. Files that would take 1/2 a day or more are now loaded in as little as 5-10 minutes! Also, I have worked for three different companies with my satellite and have never had any security issues and have never had to purchase additional software to make it secure. Cost to me was 600 up front and then 59 a month.
Would definitely not go satellite. Most use DSL or cable, some with reimburse partial $$, satellite
x
Transcend, although they said my satellite was too slow, they do allow satellite with some accts. nm
nm
By the way, I use Hughes Net......
Sorry, I didn't respond to your e-mail. I erased it before I hit the reply button. But I am with Hughes Net and though they are a little costly to start with, they have worked well for me. Look for the rebate offers.....Good luck!
Hughes
I have seen this advertized on TV, don't know a thing about it. But might check it out to see if any better e., some technology the other satellite service
link
QUESTION FROM MT FOR HUGHES NET
FOR THE PERSON ASKING ABOUT HUGHES NET, SO FAR I HAVE HAD NO PROBLEMS. FRAN
I have hughes.net, no problems. nm
nm
hughes network
I had them also before as I live way out there. They sound a little better than Wildblue but I still had many problems and felt they were not much faster than dial up either. We now also have DSL with windstream and even though it is the slowest connection that windstream has, it is better than dialup or satellite. I enjoy it also. To get started with Hughes network it cost me $800.00 to buy the dish and $60.00 a month. I still have the dish on the house and have no use for it. I too am happy with my DSL.
LINK on Hughes.net
I just noted it did not post. Check it out and see if maybe their technology is more advanced.o
Direcway
I have Direcway too!! I also live on the outside of every where (about an 1 hour south east of Erie PA) to get anything other than dial-up. I like Direcway, but it is rather expensive. I look at it this way--with the higher speed the more work I can get done, which equals more pay 
Direcway
I use it too with dial-up as back-up. Like any other isp it has it's moments but for the most part is reliable. I figure the expense is just part of doing business and partially deductible. Very stubborn with FTP sites at times.
Direcway
I too have this internet connection for the same obvious reasons. I live in a rural area of Washington. The local cable/phone companies say the population will not support DSL out here. Like that is going to change for me or we even have cable available. So for now I guess i will chase away all the hunters and talk the critters out here into mulitpling.
I do know that Direcway offers several different types of devises i will refer to as a "modem". I have made some upgrades in this area and what a difference it has made. Downloads and uploads are very quick and I seldome have a problem downloading files for work. My internet connection is better than the TV service. It is more consistant. I am told that one of the TV satilite companies are offering Earthlink DSL. Again, not in my area. Check yours out.
Cell coverage out here is nonexistant with the exception of Nextell. At this point Sprint will not get a signal out here. While they work out the aspects of business i hope they include this feature. Untill then you need to make the 13 mile trek to town to use the cell phone.
Bottom line is, when we live way out like we do, we dont have choices. Nor would i move to town.
direcway
We have directway and we are not happy with it. They sold the company and now they only allow so much broadband with that you can use. It is only about 200 worth and when that runs out you start getting page cannot be displayed. We are actually changing over to Dish network.
I would do your research on this before jumping into it.
direcway input
Anybody out there working with direcway,I would appreciate input as to your satisfaction and anything else you could say about it.
Horrible experience with Wildblue ~ I would recommend Hughes sm
over Wildblue. I use AT&T wireless, much cheaper start up, about the same monthly, and much more reliable. If it will not work with wireless, I doubt it will work well with Satelite either.
DirecWay Drop-offs
Thanks for the tip. It looks like Direcway has a new upgrade from the 6000 model...more money of course. I will need to do something, as 3 days at half-production is just too miserable.
DirecWay and Starband are the 2 main
dealers. Depending on your ISP you may be able to get it through your ISP. I use Earthlink and they offer satellite through DirecWay. I used to have DW satellite and equipment was about $800.00 and monthly service $69.
Satellite can be as slow as dial-up depending on how good your dish is sighted, if the weather is clear, no wind blowing to either blow the dish or blow tree limbs into the field, etc. Download is faster than upload, although upload files tend to be much smaller that it isn't much of an issue.
Lots of companies will not allow satellite as it isn't secure.
You can Google DirecWay and Starband and find their websites that should tell you dealers in your area. If you have DirectTv they can change out the dish so that you can use the internet dish as the TV dish too. The internet dish is much larger than the TV dish and probably cannot be mounted on the house.
Direcway #2/Transcribing in the boondocks of Ohio!
I should've explained the reason for my question in the first place.  I live in rural Ohio, really rural, and besides dial-up, which, by the way, worked okay until the cold weather hit, a little slow, but okay, and a lot less expensive than DWay. The only option I had, that I could find anyway, was Direcway. Have any other Ohio MTs found anything else out there that works? I'm in northeastern Ohio, about an hour from Pittsburgh, PA.
Direcway#2/Transcribing in the boondocks of Ohio
Hi, just wanted to mention that I recently moved back to IL and to a rural area. In order to work, I invested in a laptop with the wireless network car through Sprint. The techs at the companies that I work for feel it is a bit slow, but its the ONLY option that I have right now and also, for one company, in order to download reports to be able to work, I do have to use a dial-up connection. However, other than a bit of a lag, I really don't seem to have any problems with the wireless network card.
I also researched Verizon (who is the local carrier here) and their coverage only went to a certain area.
I might mention too, that the trial deal is ONLY if you are an existing Sprint customer and since they consider it a second phone line, you have to pay a $150 deposit up front, so its not enitrely "free" and I believe for unlimited service its around $50-60 a month. Hope this helps.
You might want to look into satellite (sm)
Go to directv.com and there is a link there for DirecWay, I think it's called.
It is more expensive than DSL, but MQ pays up to $50 per month for high-speed and I think they pay up to $75 for installation of same.
DQS VIA SATELlITE POSSIBLE?
Does anyone know if a person can work on DQS other than via high speed cable line? We have a recreational lot and it would be nice to be able to work from there during the summer but there is no cable there, no phone line either, although phone could be installed, but I don't think DQS works off of phone line. Any suggestions?
Satellite
I had that same problem and switched to a satellite company called Wild Blue. Have had no problems since.
satellite
I did buy a satellite. Spent $500 on the dish, more on the service and $60 month on fees and couldn't use it. There is a 10 second lag from the time that you hit the letter on the keyboard to the time that it appears on the screen. Talk about infuriating. They told assured me that it would work fine at the dish company. Then they told me that possibly with the $120 a month business upgrade it MAY take care of that problem (but didn't). Works fine when surfing the web but definitely does NOT work fine for transcription!!
Do you know if DRC can use satellite?
We have high-speed, business-grade satellite which some companies can use but others cannot. That is how we came to be suddenly out of work when we moved.
satellite
Thanks, all!
DirecWay is the only one available where I live. So far, several trans services have said they won't accept satellite because they experiences they've had with it are very unreliable. Some even said they'd prefer dial-up! I live in a single-wide mobile home, so a large dish might not fit on roof along with my TV dish.
I can either pay $600-800 for the equipment & about $60 a month, or $99.99 a month without buying equipment. Don't want to buy due to moving out of area or DSL becoming available...whichever comes first.
satellite
Boy, I know exactly how you feel. I work for a hospital and they are just switching to a new system which requires high speed internet. I live in the middle of no where and cannot get high speed or DSL, so may have to drive back into the office an hour a way unless they can come up with a system that is compatible with satellite as that is all there is out here. :( If you come up with any other options, let me know too. Do you know anything about wave pedal? I also do side work and this is what has been recommended to me by someone, but know nothing about it.
Satellite
I want to know too. What about wireless? Does anybody have that where they have an antenna on their house for wireless?
Satellite
I have been using satellite for two years now since my company sent the transcriptionists home to work. Many say that if you are working with VPN, satelllite will not work, but this has not been the case for me. The satellite dish has been just fine for me for downloading voice files and file transfers, so I'm not sure why some companies don't allow it.
VPN/Satellite
I have the personal 2-way DW6000. I'm not sure I understand what you mean by what version of software I'm running. To upgrade to the business edition, does it entail getting a different satellite?
satellite
My hospital does not allow satellite at all, and some other ads that I have looked at say the same thing. If there is anyway of getting wireless, you are better off, as then you would be prepared if you change positions. I am still working of dial up until the wirelss company that said he thinks he can get us wireless between the hills and trees can get here to do it. Holding my breath, believe me. Good luck.
Satellite sm
Are there a lot of you out there who use satellite and work at home? How does it work for you and what company allows it? Do you use an FTP site, what is the set up? Just trying to find out what exactly will work with satellite. They say a VPN will not work. Thanks!
Satellite
I have used a satellite system called Wild Blue to work for over a year now. Both jobs I work use VPN, and while it isn't quite as fast as DSL or cable, I have had no problems connecting to VPN. The only thing I notice is about a half second lag time. One job I use an FTP and the other I use transnet. I am able to get my work and return it without any problems. You didn't state whether you were looking for employee status or IC, but one place I know you wouldn't have any problem working with satellite is Peoplesupport Rapid Text (IC). Hope this info helps!
Satellite & VPN
Yes - I have used satellite and VPN for the past 3 years - works fine. It does make upload times a bit slower, but I did finally upgrade- which works pretty well now. The only problem I have is the weather occasionally - otherwise works great. Yes - lots of companies don't want satellite - doesn't work with their system or something, but there are plenty others that don't mind the satellite.
Satellite & VPN
I have satellite with Hughes - used to be Direcway. I had the 6000 receiver, and just uploaded this last month to 7000. It has made quite a difference. I just did a test upload and download - here are the stats:
Without VPN on -
430 / 78 kbps
With VPN on -
477 / 40 kbps
It does vary from day to day and minute to minute though - because on December 20, I had 615 / 75 without VPN.
Hope this helps - I have been able to work using this (thank goodness because I don't have DSL or cable in my area yet), so if you have to use satellite - it can work. If I had the option, I still would go with cable or something just for the reliability - don't have to worry about storms or such coming through to interrupt the signal - or snow piling up on the dish, etc.
I have satellite and really like it.
It is all that is available in my area other than dial-up. I had one company tell me they could not work with satellite, and talked them into letting me try and it works just fine. One of the reasons some say they don't allow satellite is that some satellite systems are not compatible with VPNs. Just ask the satellite company you are considering if their service works w/ VPNs. They will know what you mean.
satellite ISP
I have Wild Blue and it is a lot better than dial up. However, beware that VPN will not work in most cases with any satellite provider. Found this out the hard way. Still have to use dial-up for my only account that is totally online because of this. I am getting ready to purchase a Verizon air card and hopefully can discontinue both the satellite and the dial up servers, so will be paying the same monthly fee. Otherwise, it works great. Hope it works out for you.
satellite ISP
Yes. Matter of fact, another girl that works the same accounts and uses the same services I do, got her Verizon air card today and it is working beautifully for her. I should get mine by Tuesday. I can't wait. She said the account we mainly needed it for is just like being at the hospital itself. As long as you are in a range of a cell phone tower, it should work. I believe Sprint offers one as well, but Verizon has one that you can use on either a desktop or laptop with a USB plug. Hope this helps.
satellite
I have no access to cable or DSL either. I use a satellite. I'm currently working for MedQuist, and the satellite works great. However, with all the pay cuts I will be leaving soon. There are only a few companies compatible with satellite. Precyse has the same typing platform as MQ, which is satellite compatible. I will be starting work for them on 08/06/2007. I've seen it posted that TRS takes some satellite. Keep your fingers crossed for cable or DSL!!
satellite
I recently did a search for reviews for satellite internet. The reviews were horrible. Some people paid out all that money and then their connection was not any faster than dial-up. Also, after you sign the contract and the equipment is installed, there is little that can be done. Apparently the fine print in the contract stated that no guarantees of speed could be made.
satellite
I am wondering about satellite as well, as I only have access to dialup. I only pay tops $24.95 per month for dialup, but would pay $50 or more per month for satellite with Dishnet, after buying their equipment for $199. Most companies require high speed so we folks with only dialup have a harder time to find jobs at home.
VPN and satellite
I used VPN and satellite(Wild Blue) up until about 2 weeks ago when DSL was finally made available at my boonies home. Other than a longer lag time between screens, it worked well for me.
Satellite
Anyone working from home on satellite? Our in-house transcription departments are getting the boot. Need a job.
Debbie
satellite
Debbie - I worked with satellite until I was able to get DSL. I live in a very rural area. Satellite is way better than dial up, but not all accounts are compatible. I have no idea why, but had to pass up a couple of hospitals due to that. As far as speed, the satellite worked fine for me, but of course, DSL is faster.
Satellite
I have had hughes.net for over a year. I do live in the country and DSL/cable is not available to me. I finally switched over to a wireless card through Alltel (AT&T has the same thing) and it works so much better. Very fast and no outages in cloudy weather. If you have this option, I would definitely consider it. More companies will accept the wireless than satellite also.
I have used satellite and sm
with a VPN. Word of caution...because sure that the system you rent/buy is one where the upload is as fast as you can get. VPNs require reciprocal signal (that is up and down the line "pings" to remain connected). When I had DirecWay, I could run 786 in download, but I would run at 48 upload, which is slower than a 56.6 dialup modem! For ages, I had to DL from the dish, UL with the phone line, what a pain!
Ask plenty of questions is the long and short of this. Be sure you have it fast enough uploading to run a VPN.
I have satellite
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