And all this time I thought the bottom line was patient care. nm

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

is your lacking of personality, and your [ pointing the finger ] attitude that you have.  You go back to transcribing all the YUK that we now get after VR skims off the cream and see how well you do sitting listening to that for an entire shift, and you may take off that crown on top of your BIG HEAD !! How did you find one big enough to fit?

  Made just for QALady

My husband took my son to see the doc for a tetanus shot after he stepped on a nail.  I'm always transcribing and couldn't go there myself.  After coming home from the doctor's office, my son and husband tell me that his foot was never even looked at by even a nurse, let alone the doctor.  My son got the tetanus shot, and the paperwork said "do not give if a fever is present."  Woops, they didn't even take his temperature.  Rather than looking at his foot to determine if it was infected, they just asked my son if it was infected.  I called the office totally irate, and they reduced the charges from $88 to $7.  Wow, didn't expect that.  It's a crying shame that we're a society so hung up on paperwork and billing (HIPAA, etc.) that a doctor or nurse would not even take the time to actually look at a patient's wound.  What's really ironic is that very day I transcribed a report where the doctor states the patient shouldn't self-medicate with vitamins and supplements.  So, we're not smart enough to determine what vitamins and supplements to take, but we are expected to determine whether or not we have an infection?   

Is there anything at all an MT can do when you have grave concerns about the care a patient is receiving? I know the answer to this is probably no, but I am so completely frustrated with my one of "my" doctors right now.  I know that one of his patients is not receiving the proper care, and I am really worried for this patient. I wish I could contact the patient's mother and let her know my concerns, but I know that is not allowed and I would be fired for doing so. I know that I'm not anywhere near as smart as a doctor, but my son has the same condition that this patient does and I know that the patient is not receiving the proper care or even the correct diagnosis. It is hard to go into all of the details for confidentiality reasons. I just know, 100% sure, that this patient deserves better care than he is receiving. 

Sometimes the virtual world that we work in is great, and other times it really stinks. If I were working in the doctor's office I could gently share my concerns (maybe I would still be fired but I could give it a shot). Here in this virtual world where the doctors don't even know I exist I can do absolutely nothing.

I'm just so frustrated at the doctor and so very worried for this patient.

If the administration at the hospital are feeling financial strain, rather than cutting back on their own 6 figure salary, they seem to think hmmmm....how many people can we get rid of and get the job done at a cheaper rate."  At least that is what happened at a hospital I worked it.  They were 16 million in debt and there had to be some lay offs and others that were left took the slack.  They don't sacrifice, they expect everyone else to work harder and get paid less. 

It is not just us.  H works for a car dealership.  People are leaving and are not getting replaced.  The owner expects the workers that are still there to pick up the slack with no raises either.  When the finance manager left, the new car manager filled in.  He went and asked the owner for a raise because he is having to work 2 jobs now.   The owner told him no, he is just filling in.  The man said, no filling in is 2 or 3 weeks, this has been a year.  The owner said, well, we don't really need a manager, we need you just to sell cars.  In other words, the guy got demoted.  After being there 10 years, he left.  H's boss is going in after the first of the year to try to get them all a raise.  I have to put it to him, he is brave to do that after what happened to the other guy.   

quickly.   Most companies overhire and one of those reasons is because there are lots of MTs  who don't work their usual schedule, take a day off w/o notice, etc., so they have to have extra to cover for that.   My company does their best not to overhire, but at times that means we have to work like dogs because there is so much work.   I think some companies also offer incentives/benefits based on production and if you can't reach them they don't have to compensate you for them.   There are times that work is just slow and a company can't give you work they don't have, but not being able to make any lines is a consistent issue then there is a problem.  I would call your supervisor and ask for a backup account and/or look for another position. 

It's not rocket science.

given the chance.  I re-read my previous post to you and I sounded like a b*tch and I wanted to apologize.  You sound like a very positive person who takes criticism and not so pleasant advice very diplomatically.

If your problems with your boss are more of a personal nature, rather than the quality or quantity of your work, I would maybe go over her head.  You already have an adversarial relationship with her anyway, so why not get it on record that you feel she is treating you unfairly?  Or maybe confront her yourself?  I would probably do the latter.  I'm not someone that can bite my tongue which probably explains why I work by myself at a computer all day rather than in customer service! 

Just an FYI, I actually am starting an in-house MT job at a hospital tomorrow!  I've decided that if they try to lay me off in favor of outsourcing, I'm just going to refuse.  I'm going say "nope, I'm sorry, I refuse to be laid off.  I'm going to get back to work now."  I wonder what they would do? 

Link to article on yahoo news stating that electronic health records fail to improve care, study says.

http://news.yahoo.com/s/nm/records_dc;_ylt=AsT2t1nasUEaoOxgIsyoMUOs0NUE