A company I worked for reset its counts down, SM

• EditScript and decreasing line count - USMT
  • Had to ask - Sheliville1982
    • EditScript - nn
      • A company I worked for reset its counts down, SM - MissIndigo
        • a company I worked for set its counts down, sm - ej
        • I was lead to believe ....(sm) - vr4t
        • Glad (or sad) to hear that I am not the only one. - USMT

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used them as a vendor so I saw the quality of their work for myself - based on what I saw, I'm overqualified anyway.  Still it was a silly email to send....lol 

I also had problems with travelocity, which ultimately was routed back to hotels.com, where I booked it for one date, they reserved it for a different date, and I ended up having to pay for both dates, PLUS a HUGE fee.  I challenged them on it, but nothing ended up happening, other than me biting my tongue and paying it.

HOWEVER, since you were told that they would credit the amount, you need to talk to Hotels.com first.  Make a concentrated effort to speak to supervisor after supervisor until they give you an apology and credit it.  ALSO (and, if they refuse to give you the remaining credit), call your credit card company and explain the situation.  They can do a few different things here.  They can, and probably will remove the over-the-limit fee for you, if you explain the situation, as long as you don't have a long over-the-limit history.  Don't let them tell you that they can't remove it, just keep going up the chain of command until someone does.  All CSRs in that situation are able to remove the charge, and if they don't, ask for their manager (they will just put you through to a phone queue where the people have higher capacity to remove stuff like that).  The second thing that they can, and will do, is, if hotels.com won't do it, you can dispute the charge, explain what happened, and it will be removed while they research it.  Most of the time, they remove it and you never hear about it again, other than to tell you that it's been taken care of.  If they decide it was a valid charge, which they won't, they will add it back to your credit card balance after getting hotels.com to prove that they provided the necessary service.

Make sure you contact your credit card company, even if hotels.com refunds your money, at least to get the over-the-limit fee waived.  I would still dispute the charge, and that way, it is covered if they say they are going to refund it and don't.  If you dispute it, and they end up refunding your money, just alert the credit card company, and it will be a wash.  Good luck!

It was EFD and OMGoodness!  They were the toughest reports in the world!  They were primarily Hispanic and the 3 American's who were not ESLs were Texans and might as well have been ESLs.

If it is EFD I am here to tell you, really great people when I was there, but the account was tough for me THEN.  I suspect that these days I would be fine. 

You have to be disciplined to make yourself work when baby is napping instead of maybe watching TV or doing housework, etc.   

I might also go the route of having a teen come into your home, or either trying a mother's morning out program at a local church/daycare.   I've been home since my youngest was born and he has never been in all-day daycare, but I did have him in a mother's morning out program 15 hours a week at a local church.   It didn't help a lot with my work schedule because I had an older son in school and was a room mom and tutored other kids, but that might be an option.  The only problem with the mother's morning out program is they are around other kids and tend to pick up every germ.  I finally took my DS out of the program because he stayed sick.  You were supposed to keep them off if they had green nasal discharge and I did, but no one else did.  Every time I got him well after 2 to 3 days back he would be sick again.  Other than that it was very good for him because he would not have had a chance to be around kids his age otherwise. 

Per discussion below about 16,000 per pay period, is that one week or two weeks?  I am a small MTSO, IC or whatever and have 4 accounts (6 docs)  plus I work in a clinic to "get out of the house" after an ugly divorce.  I work there 20 to 25 hours plus bring home tapes.  (hourly rate)    On my IC accounts,  though this is per month, I do 32,000 to 34,000 lines per month and put in about 22 hours per week with pick up and delivery, printing, cutting apart chart notes, etc.  So if that 16,000 per two weeks, that could be considered part time but if it is one week, she is a whiz if she does that part-time which I consider under 24 hours a week.

Just my 2 cents worth.

To all transcriptionists:

I am new to MTStars.  I am so glad to see a place where transcriptionists of every kind can blow off steam.   I am a well seasoned profession medical transcriptionist and like so many of you, take pride in my work and profession.  The rash of recent sweeping changes and concerns in our industry have me very concerne as with all of you.   We can no longer afford to sit back and say nothing.  For too long the personality profile of the medical transcriptionist was that of a meek, never-talk-back mouse in the corner who did what she was told.   After all, and I may be dating myself here,  many transcription departments began in the basement of hospitals - you gals remember that?  We were stuffed in corners where storage boxes made their homes!!!

For too long this industry has gone largely unregulated and for too long we did not unionize or gather forces to protect ourselves and our profession as other allied health fields have done.  Because we are a nonrevenue-producing department in the chain of  our healthcare system we are always the first to get cut in budgets.  Yet that medical record is most vital to reimbursements and to the patient.   We now find ourselves wondering if the powers that be care at all.  We are concerned about offshore outsourcing, the shady practices of national transcription companies, and an array of legitimate concerns.    

The medical transcription industry is a multi-billion dollar business.  You bet competition is stiff.  Is it any wonder there are so many scandals right now?

Here's mine concern, for now.  LINE COUNTS!!!!  WE MUST UNIFY OUR EFFORTS FOR ACCURATE LINE COUNTS THAT REFLECT WHAT A MEDICAL TRANSCRIPTIONIST ACTUALLY PRODUCES AND WHAT A MEDICAL TRANSCRIPTION COMPANY COUNTS.   For too long, way too long, I hear (and have experienced it myself) so many transcriptionists complain and voice their concerns and doubts on what their actual line count may be when they work for a national transcription company.   SOMETHING MUST BE DONE TO CLEAR THIS ISSUE AND BRING IT INTO COMPLIANCE FOR ALL INVOLVED - TRANSCRIPTIONIST, TRANSCRIPTION COMPANY AND CLIENT.   We are the only industry I know of that puts blinders on its workers when it comes to piecemeal work.  The cable man, the UPS guy, the plumber,  salesman - all know up front what the client gets charged, what their cut is, and what the company charges - Hell, even the farmer workers know up front what they get per basket of strawberries they pick!!!  - CLEAR, UP FRONT.  WHY ARE WE NOT ALLOWED TO SEE THE LINE COUNT UTILITY PROGRAM THAT CHARGES THE CLIENT?  

If we are losing our work to overseas sweat shops, let's address the sweat shops here in the UNITED STATES making  the money.   I believe a forum like this is valuable and long over due - we should list companies that are shady and treat their employees with unfair practices.   There must be a way to address the line count issue on a national level so that it changes, changes to the benefit of all - the transcriptionist, the transcription company and the client.   I say we start by dialogue among ourselves at this site and take it to all transcription companies in a format that engages the dialogue among all concerned.    I'm willing to  invest some time on this issue of importance to all. 

By the way, I don't currently work for a national company - I have been an independent contractor who has just lost 2 hospital accounts to, yeah, you guessed it - INDIA!!!  Hospitals CFO's got a boner when they heard this company can do the work for $2.00 an hour. 

Hey fellow MQMT

Do you realize you're not being paid for spaces.

I just figured that out... Starting to work for the night.

Consideringtypingwithnospacesjusttoseehowtheylikeit.

I would guess as a newbie you would probably average about 100 lines per hour starting out (yes, that's only about $7 or $8 an hour).  This should increase within a few months, but this depends a lot on what kind of work you are doing.  Most company requirements are around 150 lines per hour.  I have 10+ years experience and average about 300 per hour.  

I will also mention that working part time may also hinder the process of speeding up just from the fact that you won't be working as much.   Keep with it though,  the speed will come.  l     

Do you work really fast in short spurts.  Do you sit your butt down and stay planted there till you get all your lines done?  Do you set a goal for yourself each day and not stop till your get it?  Or do you just type for however long you are going to type and are happy with whatever you come out with for that day?  Do you have a goal each day/each pay period, what?  Do you use an expander?  Do you use Smartype or something similar where it finishes words for you?

I seem to have a hard time keeping my happy @ss in my chair!