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...thought we were a TEAM to create perfect documents! Why be so adversarial?

Posted By: nm on 2007-07-05
In Reply to: Be thankful. If we were perfect like you obviously are, you'd be out of a job. OMG I thought we - Disgusting. nm

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I have ? or * put in my format documents and create a macro to find ? or * and jump from each. nm
.
Thought I just heard that Gov. Douglas in VT is about to create his own
x
I thought VR would never be that perfect but
I am totally shocked that it does much, more more than I ever thought it could. On the worst, English and ESL dictators sometimes it comes out almost letter perfect. What I like is some of the medicines I do not know, VR has them down pat. What is really strange is I think it sometimes does better with some of the worst ones and then falters on easier ones but having said that, you still have to have human ears to listen thru all that because a cough, sneeze, crunch, something dropping in the background, just outside noise, will cause it to provide its own words and OMG, they are a hoot then. I really love it and I was not a believer at first.
Be thankful. If we were perfect like you obviously are, you'd be out of a job. OMG I thought we
x
When I stressed the important of having medical documents (legal documents)
on the patient's chart (there are outpatient exams done. Hospital is in the outpatient business), the woman said that if there is a serious finding on an exam, the radiologist will call the referring physician and tell him by phone!

This, my friends, is the result of hiring people who have no real background in the medical field (the lead MT never worked anywhere prior to this job, got on-the-job training and has, through a dominant personality, created a tight circle of workers which are marked up of friends from her life and church services over a 15 year period.

OMG!!!
you know as couples go, angelina and billy bob were perfect skanks for each other. perfect!
i suspect they may get back together because they are both so skanky no one else can keep up.  that is unless she decides she wants her brother more which is skankier.
huh? how? when someone says NFL team.SM

Please - don't look for a problem when there is no problem.  They said NFL teams - you know how many NFL teams there are????????????  Try 2 for each state.....American league, national league.  They said "celebs" - try a zillion.


If it ain't broke, don't fix it........nobody posting compromised any HIPAA laws or any patient confidentiality. 


Give us a break, eh?


you have a team?
Wow, that's a team I'd have NO part of. I feel sorry for your "team".
PC to MAC documents?
How would I send a PC file that can be read on a MAC and vice versa? Please help ASAP.
Jennifer? What? She is for the other team isn't she?
What was Kaysar thinking?
Anyone else have a team leader who cannot tell the
truth about anything and is extremely controlling, and how do you handle them? 
Orion team

Does anyone know anything about working for the orion team (oriontranscription.com)? 


Thanks, Lindsay


Drill team
My DH is a high school teacher and we go to tons of band competitions and football games  and I wasn't even aware that drills teams even exist anymore. There are cheerleaders and color guard, but drill team?  Are you sure that's what it is.  Maybe it's regional but in the east, no drill team.   Back when I was on drill team, it was a very large squad and the  moves were not "dance-like" at all.  We marched beyind the band and it was very marchy and military-like.  But then, even cheerleading has changed so much that it ALL looks the same to me, very "dancy."  My kids have taken  lots of  dance classes.  I would say that jazz or hip-hop would be fine, maybe hip-hop a little more. 
I don't know what a drill team is but
where my kids grew up cheerleading was the school activity of choice and most girls were in tumbling, gymnastics and dance often as soon as they were out of diapers. Fierce competition!
I do know how to manage a team, obviously,

since I have my own service.  I know that you can't put someone with much less experience in a position over a bunch of people with a lot of experience.  It just does not work.  I not only have a lot of MT experience, but I have been a service owner for quite a few years.  Before that, I worked in a hospital transcription department with a lot of seasoned MTs.  Through the years you see a lot of supervisory changes and what it boils down to is the experienced MTs need/want someone who knows more than they do, someone they can go to for help, when they need it.  With someone less experienced, they can't.


One of the big problems people had with Medquist when it started was that the "suits" were running things - not people who actually knew what they were doing when it came to transcription.  You have to know both sides of it.  And I can tell you from years and years of experience, it doesn't work when you try to put someone with less experience over those with lots of experience.  The seasoned MTs have NO respect for someone who knows less than they do.


Sorry, but that's the way it is.


not one name nor team name was stated....nm
.
Are we a team or are we competitors

Two days ago our supervisor came into our office because Dr. Neuro had dictated a report.  It was obviously an EEG. She did not know what template it went on.  Well, co-worker (super MT) just jumps up and said “I don’t know, you have to call home MT 1 and home MT 2 because they do cardio”  Well mind you, super MT has only been there a year.  I have been their 8 years and I have done ever single report that hospital offers including cardio, especially cardio because that is the first thing that pops into my Q.  (Doc dictate EGGs under cardio, it is up to us to put it in the template).  I found that insulting.  Then yesterday one of our male MTs needed help deciphering what a doc said.  Well super MT jumps tall cubicles to help so I just kept on typing.  She could not understand it either so she gets someone else who is not even an MT to listen.  It is petty but I find it insulting. I don’t do her that a way. 


 


I am more of an introvert.  Super MT has a lot of friends that come in our office just basically gossip about the other people who work next door. I try to tune them out because I only have 8 hours to get my lines in because I have to be out by 4:30 to pick up my two children.  I cannot stay late like they do.  I used to go to lunch with super MT and her buds but stopped lately because I joined a gym and I go work out with another girl who happens to be on the top of their gossip list.  They don’t approve of her lifestyle, which it is questionable but it is her business.  She is a pleasant person to work out with we just happen to have a common interest in exercising.   All they wanted to talk about at lunch is talk about some TV show I have no clue what it is because I don’t have time to watch TV.   I have 2 small children and when I get home I have to hit the ground running with supper, dishes, grocery store.  I also have also turned down their outside parties, 1 because I could not find a babysitter (alcohol is involved at their parties) and the last one was because I was running on fumes until payday and a $20 meal just for me was way out of budget. 


 


I have explained most of the above to her about babysitting, interest in loosing weight, tight budgets and needing to get my line count up which is why I don’t talk as much and go to my introverted ways (they called me an introvert and super MT is an extrovert), not that I don’t watch TV and could care less what the people next door are doing and really could care less what my workout buddy is doing in her spare time.  Then again I may have told them that.  Should I be bending over backwards to be in their crowd?  I didn't know being their best friend was part of my job description.  I don’t think they are all as great as they think they are but I don’t see why we cannot at least respect each other as professionals. 


My team lead is not even an MT!

She never understands anything I am talking about. I have to explain things to her like she is a 2 year old, and even then she just doesn't get it. Why would a company put someone who is clueless about transcription in a position over other MTs!!!??? It is just another frustration to add to an every increasing list of frustrations. But, like you, I am keeping my mouth shut. I just don't get it!! 


The MDs are the one signing the documents and
attesting to their accurateness. Not the MTs.

New documents on QNet for MQ MTs

Go to QNet; look under Policy & Governance; click on Human Resources in the window to the right there are two new documents --- MTME Benefit Policy.


It's all apparently still in the workings but they are starting to post documents as they are readied. 


Just thought I would share.


You must compare your documents..
with MS-Word Word Count, which is the standard. MS-Word count tool is used by FlashCount.

In case of any problem, feel free to ask.

Webmaster@MTStars.com
Compare old documents

Look at some of your old documents and see what your gross line is and then see what they would have been paid if you had been using a 65 cpl.   In word you can do that.  Now some software will count double character for capitalization, bold, underline, tabs are counted, indent and count spaces.   So that will also make a difference.  When one of my accounts was using Sylcount we always counted that way.  I do not think that there is a simple chart to use and since your documents could be very personalized with formatting, i.e. indenting lines which makes a gross line smaller, to me it would be best to compare your specific documents rather than a generic table.    There are a lot of variables (how long is your gross line) and I don't think a comparison table could take that all into account.   But I would think I think an estimation has always been 30% less lines for cpl versus gross. 


Legal documents
I worked for an attorney for a while and also have a 2500 page transcript from my BIL's federal drug case and everything was done on legal sized paper - lots of quotes, etc. I wouldn't do editing of that sort of work for $1 a page - or even $3 - $6-$10 - yes. There's probably more money in that than there is in transcription - we MTs just haven't found it yet.
Help please - all my documents disappeared. sm
Has anyone ever had anything like this happen?  Everything that I had stored in my documents folder disappeared.  Any settings that I had specific to my computer are gone like including my favorites on IE, my normal.dot with all my macros, autocorrect entries, etc. for word, all music files, all pictures, and any and all word and excel based documents I had saved.  Interestingly my daughters user ID is fine and none of her documents disappeared.  I have ran virus scanners to know avail so I don't know if it was some sort of virus or hardware failure.  Any ideas?  It is a pain to start all over.  Also, what does everyone use for backup?  This is about the third time this year I have had computer issues and lost everything and I am so TIRED of starting over and kicking my production time in half until I get myself built back up.  I am ready for some type of really awesome backup to assure this does not happen to me again. 
Bringing up old documents....
Hi-I have only worked on Extext for a few days and it seems pretty good. I agree with the problem with inserting doctors names though. I am especially interested in finding out how to pull up old documents as I wasn't told about this feature. Can you let me know? Thanks....
Maybe she means that the VR documents
are 'prescreened' for 'quality scare' before getting downloaded to the MT? If there are too many errors, it gets deleted and downloaded blank on the MT's screens?

But this does not make muchsense, does it?

Or maybe if QA finds too many mistakes, it gets deleted and sent back to the MT for straight transcription?

Don't know.

Well, I know you did, trying to create
LOL
You could probably create your own
if they want you to do that, you need to charge them an initial setup fee because that is timeconsuming and you don't get paid by the hour.

You definitely need to have a sit-down meeting with them to find out what they need. I would *think* the forms could be scanned or at least recreated on your computer, but again, without knowing what they have in mind, it's hard to tell.

My first thought is that it sounds like a real pain, lol, and that they might expect you to do things more THEIR way. You should be the one telling them what you will do, to a certain extent, and negotiate the rest. Look at their preprinted forms and tell them what YOU would like to do with them. They can either agree or negotiate something else, but if they ask you to do anything above your comfort level, charge them extra for that!

One word of caution - if you decide to recreate their forms, be clear that this is ONLY initial setup and make a separate charge for that. Otherwise, they may come to you with every form they want typed up for their office. If you don't mind doing that, at least charge them hourly for any forms as forms usually take far more time than straight typing. :)
Dog doesn't carry a gun, none of his team does. sm
His story is actually very interesting. I know he is abrasive at first adn the wife is a real piece of work, but they really do try to help the people they round up. Dog is a born-again Christian, and he tries to help the people straighten their lives out, isn't in it just for the case. In fact, his own son is in jail for 20 years because of drugs, and so he has a personal motivation for getting drug dealers off the streets. I never miss the show, I find him inspiring because he found his nitch in the world to try to work for good. Unconventional, but he really sincerely tries.
I think my team leader is bipolar.

She's all sunshine and happiness one day with kind words of praise.  The next day, she's sending out shrieking emails contradicting what she said the day before.


How do you select your team leaders? When did you
lasst post a promotional position open? In 3 yrs I saw this 1 time, January I think, but I see lots of new team leaders. You spend a lot of time on this board, but how many times have you taken enuf time to write e-mail to the MTs you have to let them know what is going on. When did you get promoted? Is Jason still around? Did you ever tell us when you have new accounts so we can change ifwe want to? No, youjust hire more MTs from outside to fill those jobs. Sorry, but your team leaders still have only 1 answer when we need more work and that is they don't know what accounts are behind. So what you did is what somebody else said. you added another layer of management to answer with I don't know. Yeah, you sent out an e-mail last week and a few other times about this 1 account that is behind, but what about the rest of the time?

I started coming to this board when I started looking for a second job so I could make enough money to survive after you sold to Transcend and started this big hiring binge so we don't have enough work.

I won't call you,I won't write you, I just am tired of the empty worthless responses I get. I will sit iin my corner and type during my shift, but I am not happy. The communication is still horrible in the company and team leaders just add to the massive confusion.
Team leaders tell you to find another job too.
Don't expect any help from that end.   I can't see what the team leaders do other than send out account status reports twice a day if they happen to be home or harrass you about petty crap. 
Yes, and his team members were supportive, which will help. sm

I've been trying to think of where I saw Kelly LeBrock before -- wasn't she the one who did those commercials for the shampoo, saying "Don't hate me because I'm beautiful?"   I might be thinking of someone else.  I guess I'm showing my age, just by mentioning that commercial ... oops. 


I never hear from my QA/team leader. sm
and last time I called into the office for something, they answered it and said BYE LYNDIA! and hung up. Rude, but true.
I look at it this way...I am part of a healthcare team.
There are other members of this team for a reason. I knew an MT who told me that if she could not put down a word with 100% certainty, she would not leave a blank. She instead would jump through all manner of hoops including pulling and reading the patient's chart, talking to the nurses, or waiting and even talking to the doctor.

In my opinion, this is not the best use of anyone's time, especially hers. While she is wandering the hospital looking for resolution, other reports are waiting and patient care is being compromised. Obviously at the end of the day, no one else is going to sit down and transcribe for her.

A blank is not a failure. It is simply a request for clarification. Some members of the patient's healthcare team are better qualified to provide that information than I am, so I leave it to them.

I don't guess at addresses. If the HIM department at the hospital feels that is information critical to my job, they will provide it for me. That is their job. Once I have that information, I will gladly and accurately type it every single time it is requested.

I don't guess at what *@$%#*@! means in a report. Again, once the interpretation of that is provided to me by the kindly physcian who garbled it, I will gladly and accurately type every single time it is requested.

I honestly don't consider turning in a report punched full of blanks to QA or even the hospital a failure on my part. If the doctor is eating, the report is dictated 30 feet away from the phone, or Mr. In-A-Hurry thinks I can understand his speed mumbling, I still have done my job to the best of my ability, and now it is someone else's turn to work on that record.

What I would really like is the marketing executives or the used-car-salesman-type recruiters that constantly tell you that "of course line rates aren't going up" to have the pleasure of working on these reports. They low-ball the line rates to get the work and then pass that crap on to skilled MTs making it look like Christmas. You know darn well that if they did not ever have the prospect of a raise, they wouldn't be working for this company yet they can spoon-feed you all the reasons why you can't have one.
My new training team and trainer are in the US. I believe
right now they are looking for people to be on the USA QA team, as they are ramping that up for USA accounts which do not want to off-shore. At least that is from what I understand. But best thing is to get it from the horse's mouth. I am pretty confident in my decision to join the team, and am looking forward to it. Good luck to you.
Never call a ROM or team leader if you need an
answer. You need to have it in writing. Anything verbal is rapidly changed and they will never admit they said it the other way. They are experts in evasion
Why do they call them team leads?
When they really do not seem interested in "leading" anything or anyone? Yes, I am a tad bit frustrated today!

Don't send me an email to which I answer your question right away, then wait an hour and a half to answer back, if you answer at all. And please, READ the email I have taken the time to send, trust me on this one, its obvious when you don't.*sigh*

I take great pride in my work. No matter whether I feel I am getting paid enough, or treated well enough, I still feel it is my responsibility to produce the best possible results in my position. It is my reputation I am protecting, not theirs.

Is this a lost art? Why do other act like since they work from home they don't have to take it seriously? If you have been put in the position of leading people, guiding them, training them to do the position they were hired to do. THEN DO IT! Don't leave me with more questions than answers! If you agree to take the position of "leader" then don't make me feel is if I am an inconvenience.

No, I will not name the company. I believe this is a good company so I am not trying to bash them. In the last few years I have worked for 3 nationals. Only one had leadership that actually knew what they were training you on and acted like they cared. Unfortunately, their IT department couldn't speak English and I found out they were outsourcing to India, had to leave.

Just my vent for the day!



MPWord and assembling the documents into one
Hi,

MPWord does require you do a separate file for each dictation, but it takes the drudgery out of this, for it automatically saves/names the files for you.

It also has a feature that allows you to put all those notes into one file at the end of the day. If you don't need to preserve headers/footers use the Sticky Notes (Append). If you do need to preserve headers/footers, use PDF (Assemble). With either function, you can send your client one file with the day's work.

vJoe
Has anyone had trouble converting documents

Word 2000.  These seem to be putting a .doc extension after all of my documents now.  Anyone have a fix?  I have an account that I can't use the .doc extension, and when I back that extension off, I get a message saying "this document may not be usable".  Is this a Vista issue?  Any help would be greatly appreciated. 


in advance for any help in this OMG matter!  I'm about ready to  , and I have just gotten it to grow to a length that I like.


Searching in WP 5.1 documents through Windows XP
 I have changed word processing programs from DOS-based to Windows-based programs, but still need to access the old WP 5.1 documents. I am having trouble searching the documents through Windows, i.e., searching for a person's name, etc. inside the document.  Do you have any suggestions? 
What file extension do this WP5.1 documents have?
If they're not saved as .doc, Word won't be able to search them; however, you can open them individually with Word.
My Documents is a folder, not a program.
x
Are documents set to print getting hung up
.
Are we talking Word documents or...

are you typing directly into Meditech or Cerner or a system like that?


You have dragon scan your documents and -
it picks up words it does not know and has you train them, and it also recognizes words that you use more than others.
you have to create it as a macro (sm)
hit F3 for help and then M or C to create Macros...
when you follow these instructions, it will create an ALT(whatever). Then, in your docutment, you would do ALT-K or ALT-J, or ALT(whatever you name it)
You can either go to File, New to create your own
dictionary; or you can go to File, Open to open one that you've downloaded. There are tons of free dictionaries out there, but it might be best to make your own with your own shortcut naming technique to be able to remember it better.
to create an expander, all you have to do is
highlight the text and hit control insert twice, then name the expansion. It can all be done with the keyboard, too, no mouse if you don't want. Very simple to add on the fly!
You have to create a macro. SM for how I did it.

I assigned my macro to ALT-B, but you can assign any keys you want so long as they are not already in use for another function.


To create a new macro you click:


Tools -> Macros -> Record a new Macro


A window will open up that says:


Macro Name:  In the box type in the name you wish to give your macro. (I simply typed in AltB).


In the middle of the window you will see "Assign Macro to" with two buttons that say "Toolbar"  and "Keyboard".  Click the Keyboard button.


This opens a new window and your cursor will be in the field that says "Press new short cut key".  You will hit the series of keys you want to assign your macro to (in my case it was Alt+B).


Below you should see "Currently assigned to [unassigned}"  If it says it is assigned, you will need to pick other keys to assign your macro to.


Finally, click assign.


Now you are in your document and there will be a little box that has a stop button and pause button.  Every keystroke you make from this point on is recorded and will be assigned to your macro.


Now you want hit Ctrl+F which will bring up the find window and type in a character that you want your cursor to jump to.  I use the asterix (*).  Then click the stop button on the little box.


Then test our your macro.  I have report templates I use that look like this:


CHIEF COMPLAINT:  *


HISTORY OF PRESENT ILLNESS:  *


And every time I hit Alt+B, I jump to the next asterix.


I hope this helps.  It sounds kind of confusing when you are trying to explain how to do it, but once you do it it is really pretty simple.


It isn't that difficult to create your own...

Yes, it will take a bit of time, but you will then have a test that belongs to you.  Any that you might find on the internet are most likely not meant for the use of others.