Don't have to be a nurse to be a good scheduler, efficient office manager....sm
Posted By: Cyndiee on 2009-02-11
In Reply to: Simple answer "they" are NOT "nurses" sm - sickofit
When I did this type of thing in addition to clinical duties, I knew from common sense that the doc could only see X amount of people, depending on if they were new patients, involved visits with procedures, etc, and planned accordingly. The doctors want to pack the schedule to make more money, and the "girls" (How I hated being called that "my girl") had to go along with it in many cases. But when I was office manager, I made sure I spaced accordingly, because guess who got to leave the office as soon as the last patient (the doctor), and guess who got to clean up examining rooms, clear up doctor's desk, answer all nonessential phone calls for them, close down the office, etc....me! The one making chump change.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
doctor's wife who was the receptionist/office manager at his office nm
nm
An office manager earlier in my career...
... those of you who have been around long enough will know the type... the polyester queen who'd started with the doctor when he opened his practice in 1951, and she used to work until 11 o'clock every night, keeping things caught up, but never put in for OT pay, and because she had done it, she expected the rest of us to do it too.... Labor laws? We don't need no stinkin' labor laws.... (No, we didn't stay one minute past closing time. We didn't let her guilt us into it.)
When I started at the job, I was promised a raise in a certain amount after 3 months. I got half the amount, and I was too chicken to raise a stink. Later, my finances got so tight, I went to her to tell her if I didn't get a raise, I was going to lose my apartment and have to move back in with my parents. She claimed she asked the doctors, came back, and told me I'd have to move back home. I later found out she never asked the doctors--and that if she had, they'd have granted the raise. Grrrrr.....
My desk was right next to hers, and if my typewriter was silent for more than 5 seconds she'd look over and comment on the fact that I wasn't working. Nevermind that I was looking something up in the Dorland's at the time....
Many, many years later, I somehow wound up next to her at a retirement party for one of the doctors. She too had long since retired, and I too had moved on, but they invited back any and all of the old staff they could find. By the end of the luncheon I was wondering how on EARTH I sat next to that witch with a capital B for 3 long years and didn't KILL her. Because she was still at it--picked on every single thing I did, including the fact that I ordered steak, because steak isn't for lunch, it's for dinner, and that if you can't afford to pay cash in full for a car, you are not to buy the car, you are to ride the bus to work until you have saved up the full cash price of the car. Then she grabbed my hand and screeched, "Do you bite your nails?"
Come to think of it... it was during that era that I started getting really, really cranky............... :)
Awww...what a good nurse you are! Will say
s
It was a private nurse that found her - was the nurse - sm
hers or the baby's? Why have a private nurse in the first place? Seems a bit odd.
Any office supply place, like Office Depot or Staples. Try copyholder instead of typing stand.
Might see if your local Staples, Office Depot has someone that does office machine
s
No, but my last manager was one
and once I figured out she was the whole problem with our office and those above her liked her that way, I got out.
She could not be trusted to do the right thing because all she cared about was how she looked, not on how well everybody was working together and providing care for patients. I could not believe how disrespectfully she talked to people to get them to fear her so they would obey her and she could feel important.
That kind of person is a nightmare to deal with.
I can't imagine being married to her. If I witnessed her husband pushing her off a cliff, I think I'd tell the police she fell, LOL.
Yep, that described that manager
I had perfectly. You can start doubting your own sanity when you're under a person like that, because they often are VERY sneaky with their techniques.
no she was the manager there
out the food that would go bad so it was allowed. They were also allowed to order food to bring home that they paid for themselves, such as single serving pizzas. This was also many years ago, i'm sure things may be different by now, depending on the people in charge.
I too am a manager and I don't work on those
days. I have them off. I make it CLEAR that those 2 days a year are MINE WITH MY FAMILY. They are THE ONLY 2 days a year that I am with my entire family. I am available every single day other than that.
Now, speaking as a manager who has also been an MT, there are different situations in every MT's life and there are always situations where there are MTs without families who would prefer to work. I do NOT think it should be mandatory to cover those days but a good manager would ask for volunteers to cover those days WAY AHEAD OF TIME to be sure the time is covered.
I have never had a problem getting someone to volunteer those days. I am **on call by phone** on those days if needed, but not actively working. I can be with my family with assurance that I can enjoy those family days.
Sounds like the manager was never an MT...
or totally forgot what it's like to be new. We've all been there. You just happened to have quite the "understanding" and "encouraging" manager. (Might we suggest a few managerial people skills??) It's a million times better to relisten and ask questions than type lots of junk! Puh-leez!!!
My husband was a co-manager at
a store, and when a juvenile would be caught shoplifting, they would be taken to the store office and talked to, and depending on his impressions, he would often tell the teenager that he was going to have to call his or her parents. The kids were usually HORRIFIED and would ask if he wouldn't call the police instead. The parents were always very relieved that he handled it the way he did. That's why I said that.
One kid stole Visine. My husband had to break the news that it probably meant the child was smoking marijuana and trying to hide his bloodshot eyes with Visine. That was one sad boy!
The salesman/job manager promised much more
than his workers could deliver. For one thing, the bottom of the cabinets wasn't straight. It had never been noticed with the old cabinets, but apparently the line wasn't perfect with the original cabinets, and the installers didn't handle the problem correctly with their work, and the line came out all choppy or something. They didn't speak English, so without the job manager there constantly, the workers just kept plugging away instead of stopping to get instructions when problems came up. They left unfinished edges in certain places. Dad had to have certain things redone. I don't know all the details, but my perfectionist older sister saw the work when they first finished and she was livid. I think Sears overcharges anyway.
You think that is bad, one time I had a manager of a Pathmark
throw her clipboard at me and hit me in the head! They had a sign up stating if more than 3 people are in line we will open another register. Well, they didn't, and I went to the courtesy desk to ask for the manager.
She told me they didn't have the staff. I said, then you should take down the sign. She said she could not do that. I said, well, then what about YOU getting on a register, you don't seem to be all that busy.
I guess I hit a nerve but how shocking. Obviously she was nuts.
And I am so stupid because I didn't even call the cops and I should have, probably could have owned part of Pathmark ;)
LOL
I agree. She is less a mother, than a manager and
xxx
That's strange! I was once approached by a store manager (sm)
Who came up and asked if I needed helpshopping. I said, "no, why?" He said are you feeling okay, we can get someone to help you shop. People stopped and were staring. I had my baby in a stroller in front of me and I just took the things I was going to buy out and put them on the shelf and said, "no thanks, I'm leaving." Got to my car and realized I had glitter from some Christmas decorations I had been looking at all over my face! I had been sick and had just ventured back out so I was looking weak and pale and glittery! I didn't go back in that store for over a year!
I tried to tell the nurse
no thanks, I don't want to weigh today, but she pestered me nonstop - come on, just get on the scale, oh come one, we need to weigh you, hop up there, on and on and wouldn't just walk me to the freakin room until I just gave in to save the embarrassment in front of everyone passing by....
When I worked as a nurse (sm)
There was this CNA who would open up the windows every time someone would die. I thought she was kooky (for many reasons), but she said it was to release the spirit of the person.
I'm not superstitious, but I won't eat beans more than 3 days in a row.
Do you have ask a nurse in your area?
I don't believe this is mental illness... it could be something else. In my area, you can call the local hospital's ask a nurse for free advice, and believe me they are there not to get more business, but to give good medical advice in case you need to really see someone. Bipolar is different. SOunds like getting older mixed with stress. I know I am that age with small children and I forget my glasses are on my head! But you definitely should seek medical advice because he might have a form of dementia, not necessarily Alzheimer, but maybe something which can take medication, vitamins, or a certain type of balanced diet with stress training. Good luck!
Mean nurse story
Had to share this story of a mean nurse. My aunt went in the hospital for a total hip replacement. She had the surgery and the following morning she was in bed sleeping. Her nurse came in and asked if she would like a sponge bath for her back. My aunt said no, I just took a shower before I came in last night and I'm in a lot of pain and would prefer to not even be touched. The nurse said of course she understood and asked if there was anything she could get her (pain meds, water, tissue, etc), my aunt said no thank you I'd just like to sleep for awhile. About 5 minutes later the supervising nurse came in and said to my aunt "you need to have a sponge bath". My aunt said I already told the nurse I don't want one. I just showered before I came in yesterday. The supervising nurse said "I don't care, you're going to get one whether or not you like it. Grab the side rails on the bed and roll onto your side". My aunt said she was screeming in so much pain she knew the people down the hallway could hear her. I was absolutely horrified to hear that a nurse could treat a patient so bad. My aunt ended up reporting her to her doctor and her doctor was mortified that a nurse would do that to a patient. Especially since my aunt had just taken a shower less than 24 hours before that. I wish I lived closer to her and if I was there at the time I would have given this lady a piece of my mind. I don't know what happened to the nurse. Hopefully she was transferred somewhere where she will have no patient contact - maybe the mortuary would be a good place for her! I don't care if a nurse or someone who has contact with patients are having a bad day or what. That is no excuse to treat a patient like that.
Get asked if I am a nurse
I've had several contacts with doctors who don't know me when taking my daughter to urgent care and also when I was in the hospital recently for surgery, and in talking with them about medical issues, they invariably ask me if I'm a nurse. I guess I sound like I know enough to be a nurse, but not enough to be a doctor, as they never ask if I am a doctor, LOL!
Sicko to nurse a kid until they go to school,
poor kid.....
Being a wet nurse and breast-feeding a 6 yo
Competely different. I have been a wet nurse. I have several children. I've been a gestational surrogate. I have NOT, however, breast feed a 6-year-old. That is disgusting.
No, Cybil the baby's nurse
is my niece. She reported this on Facebook this morning as she worked in the ICU. I thought I should post it as she requested to get the word out.
Local news story about nurse in ER SM
who was supposed to give patient 800 mg of Dilantin for a seizure and gave her 8000 mg instead, causing cardiac arrest.
The drug came in vials and she had to round up every vial on the floor to give this dose, never questioning it.
Mistakes happen, but this is just too bizarre.
I was under the impression they would have you nurse till the child is 5.
nm
Mylanta - our doctor's nurse recommended (sm)
You can dab it on the spots. Also what works for us - depends on her age (you may have said, I missed it) is Campho-Phenique - it is not made for that necessarily and doesn't taste great but works well to take the sting out of any kind of mouth sores.
I hate those things- a nurse told me
when I asked about them at a doctor visit that obese people get them. I don't get the connection but have found that since I have lost about 70 pounds while I am still overweight the skin tags seem have gone away.
Advanced Practice Registered Nurse - not sure about BC?
nm
I know, I also feel so sorry for the nurse who administered the meds (nm)
x
I'm a volunteer nurse at the free clinic
I do medical transcription for money and nursing for free. I've been a nurse since 2001, and I sometimes miss people! Unfortunately, since I've upped my hours at work, I haven't been able to volunteer for the last couple of months.
Doing the free clinic is not like actual nursing work in that there's no backstabbing and pettiness, just appreciation. It's scary, though, knowing what medical problems people have been having for days and have to wait for the free clinic day because they couldn't afford the doctor's office (or the hospital). However, the doctors who do volunteer have the free clinic patients come to their real clinic for free if they have an issue that can't be addressed at the church where the free clinic is located, like drainage of a cyst or something.
Anyway, I wish I had more time for it. *sigh*
Our old OB head nurse had to talk one lady out of naming her daughter Vagina, said she kept hearing
X
At the vet office I'm at...
We either take care of sending the pet to be cremated or the owner can pick up the body to bury/dispose of as they see fit. I personally disposed of two of the kittens that died while I was fostering them and the last one that died the vet offered to give me the body to bury where I wanted or cremate if I chose. I would give your vet office a call and see what their policy is.
My first job was in an office where everyone
smoked except me! It was horrible! Grew up with a smoking parent, too - so had to breathe it in the car. It was on planes, busses, trains, and in restaurants. There was no such thing as non-smoking motel rooms or airports, and even in junior high and high school, where you weren't allowed to smoke, everyone still did it in the bathrooms.
YUCKKKKKKK !!!
office
i have an office in one of the spare bedrooms and i hate it. i tend to tote the laptop out to the living room couch and watch judge judy while i type. not even sure why i have an office at all!
Does anyone not have an office?
Not really office but does anyone not have clutter. Just a computer and a notebook? I'm going to be moving my office shortly to another room in the house and I'm looking around thinking "WHY do I have all this crap?" It is like I am at a real work environment with other employees, etc. Stacks of busness cards, papers, sticky notes, pcitures of family, funnies, cup full of pens, candy dish, lotion, card s and pictures from my family, little trinkets and doodads, etc. Do I really need anything more than my equipment, a pen, and a notebook?
Go with her to SS office, I think at most SM
you have to take a number or sign in, they will call you up, explain to them that your mom did not understand she had to take Part B or that your dad's insurance would drop her when she became eligible. You will have to sit back down for a short time, then you will be called to speak one-on-one with a SS worker, explain the same thing.
I had to do this with my mother - she had some misunderstanding of Part B and declined it. She didn't know what she was doing. We are only talking a matter of months before I found out in this case, but they did back her effective date up to the date she became eligible and all Part B claims were then paid.
Try going to the office - it can't hurt. It took about a morning of our time, but the people there were very kind about the situation and it was well worth the 3 hours we were there to get things resolved.
Run to the post office????
I think we're talking a phone call type of RSVP/an informal party invite. But are you now saying you don't respond to wedding invitations and the like either???? Just curious :)
When I worked in an MD's office,
this was discussed a lot. We identified 3 factors:
1. The rare but memorable mothball smell where people put on their best duds to see the MD, but they are from 1952, and have been stored in mothballs.
2. Corn starch powder, which has a very musty smell to my nose.
3. Rose water perfume. Everybody in the office would be nauseated when one of these ladies would come in.
LOL-your office looks just like mine sm
A conglomeration of everything but must make room for those babies! By the way, your dogs are gorgeous and I LOVE THAT TRUNK! Where did you get it? It would look just perfect in my front room.
wow that's wonderful. Maybe if we can get a dem in office
:)
Yes, and now that I work in an office,
other men act like I'm attractive and they'd be interested, so its really irritating to go home and be complimented, but it's empty words with no follow through. I think he might be ashamed of his body because he's overweight, but that's no reason to punish me.
Different places when no office available
I have been in just about every room of my house at one time or another. I started out working in the kitchen years ago because I had dialup and the apartment I lived in had only a phone jack there. The kitchen was my favorite because it was away from all the noise--that was when the kids were smaller, though.
I have had a desk in the bedroom before. It was handy when the kids were at school or hubby was home to take care of them, otherwise it was a pain because it was in the back of the house and if they needed something I had to get up from my desk.
The family room is okay, unless you have really loud family like mine. My kids must be deaf sometimes, I swear. Oh yeah and they argue in there over the TV the PlayStation, etc. However, you can deal with some of that from the desk without having to get up. It is a fair trade most of the time.
I had two different mobile setups over the years. One was laptop which was okay, but before WiFi, so expensive. The second, I had a desk on wheels that had everything I needed. I could roll it out to the back porch and sit there to work while the youngest was out playing. This was good for mild weather. Be forewarned, if it is really hot outside where you are, you may have PC problems. I used to have one that would overheat and shut itself off. Ugh!!. Oh, BTW, direct sunlight is bad if you have a laptop or plasma screen, so make sure you have shade!
I currently have my own "little room" for now which basically is the size of a really huge walk-in closet with a window and a door. I shut the door when the kids are home because the words "please be quiet, I cannot hear when you are yelling at eachother" apparently are not in teenager-ese.
Hope this was helpful!
Maybe the office has changed their
policy and will not just renew RXs without an exam.
At the doctor's office yes,
Everywhere else, no. I get frustrated when people don't come with a rewind button... ;)
How is this kid in school with chronic infestation? School nurse
s
What questions should I ask a potential new PCP's office? sm
We have an HMO, and I really need to stop procrastinating and find a primary care doctor closer to where my husband and I live now. (We've moved about 1-1/2 hours away from where we used to live.)
We rarely have to go to the doctor, but I do take daily prescription medications. We've had our current PCP for about the last 10 years, so it's been a long time since I had to pick a new doctor.
I've narrowed it down to about 5 doctors in the area here and plan to call and ask them some questions before contacting my insurance co. to make the change (which takes a long time to take effect, so it's not something you want to do a bunch of times if you can help it.)
The first thing I'll ask is if they are still taking new patients. (Obviously need to ask them that question!)
After that, I'll ask what their hours are and things like that, but does anyone have any suggestions for me as far as other questions to ask, or any other advice?
TIA, guys. I know you'll have some great ideas and things I might not think of. 
Was thinking he is just one of the office players. do not take it seriously.
x
I agree about the office politics...
and that is a definite plus about being at home. I like the fact that I don't HAVE to talk to anyone if I don't feel like it (unlike being in an office), but my schedule gives me the freedom to socialize with my friends and family when we want to get together and also be active in my church during the week.
They make the best office companions! nm
s
Yes and we share the home office
So he got to pick the scents at the candle store. He likes the pine, lilac, some "ocean scent" that smells nothing like the ocean, and some cinnamon holiday-type scent. They're all cool with me and I keep one burning every night because it's just nice and I like the glow. (I'm a night worker.)
|
