Customer service in outer space
Posted By: Trish on 2007-06-20
In Reply to: Getting on this last nerve - Valerie
I made a service call on my freezer this morning and got a woman who could barely speak English, then had the nerve to tell me I had a bad phone because she could barely hear me - asked where she was and naturally that would be India.
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wherever customer service is deplorable!...nm
Nordstrom.com sells BE Makeup and has faster shipping/ better customer service. ;-) nm
:-)
Even higher bill w/3 cells & a land line, but sound quality & customer service are good.
s
Hubby puts plywood board up along the outer fencing and top of the kennel then he
straw inside the kennel and make a heavy straw bed in the back and our three dogs cuddle up there. It works like a charm. When it gets to be warmer weather he just takes the plywood down and puts it away. It's an every year thing with us.
Customer always right
I will tell you this, when my daughter gets these people on the phone, they never forget her. She nearly has them in tears by the time she is finished with them. She is polite and nice at the beginning, but when they start giving her the run aruond, she goes to work on them. She always gets action. If I have to deal with anyone over the phone, guess who takes over?
The 5 Millionth Customer
Two guys are in line at the grocery store. Man A lets Man B cut in front of him, when Man B said he was late for work. When Man B got to the register, he found out he'd won a $500 prize for being their 5 millionth customer. Had Man A not been generous, he would have won the prize money.
If this happened to you, would you share the money with Man A, or would you say "Sorry about your luck, you didn't have to let me cut in front."
(This was a set-up to see how customers would react.)
Dear Customer,
If I am asking for information, it is because I need it. You should thank me for checking your id. I don't care if nobody else asks or if you have spent thousands of dollars in this store. I don't care if it is a business check, I need to know who presented it! When you yell at me and turn all red, all I can think is that you will stroke out right in front of me, and I'm not going to want to help resuscitate you.
Customer: As long as you are NOT
one of those really creepy ones who says absolutely nothing but filthy pickup lines and makes me hesitant to walk to my car alone at night, I'll be happy to chit-chat and smile. :)
I'm a Charter customer. sm
Service has been fine. Make sure you keep their 1-800 number in your phone book because if you need to call them, that is the only way you can reach them. Also, usually they have an automated customer service to begin with before you get an actual person. It will tell you to turn off your computer, unplug your modem and router (if you have a router), wait a minute and plug everything back in and turn your computer back on. If you've already done this, I just keep hitting 0 (the zero button) on the telephone, and then you will get a real person. Once you talk to someone, they are usually able to fix the problem. If they don't, they'll schedule an appointment. However, 9 times out of 10, after I've waited an hour or 2, usually the internet is back up, and then I call them back to cancel the appointment. All in all, I have been very happy with them and have not had any down time in a long time (knock on wood).
I was a grocery checker and he was my Sunday customer (kinda long)..
I would only see him on Sundays, usually every other, and I would look for him when I was on my breaks or lunch. Our offices and breakroom were upstairs with large picture windows and you could see most of the store. If I would see him wandering the aisles I would run down and open my checkstand for him. He came through my line one time and we made small chit chat. I asked him about a current event that was going on in our state that was pretty big news and he knew nothing about it; he had been on a 2 week business trip and hadn't heard the news. He then told me he was going sturgeon fishing for a couple of days; I acted interested and the next time he came through my line he brought me some smoked sturgeon. I hate fish, but of course took it anyway, thanked him profusely, and gave it to a neighbor (and my cats!). From then on for about 2 months I would see him every other Sunday. I scoped out what he bought, and determined he wasn't married (you can tell a lot about a person by what they grocery shop for).
Then, one day when I got off work, I had to do some grocery shopping. I was talking to a customer of mine in the produce section when all of a sudden here comes Mr. Sunday, who happened to work with the customer I was chatting with. Mr. Sunday said hi to me, general chit chat, and our mutual friend said that Mr. Sunday was a great guy, we looked cute together, maybe he should ask me out. Awkward moment, much laughter, customer leaves. Mr. Sunday and I are standing by the magos (he loves them, I hate them), he picks one out, asks me if I like them, I say yes (have lied twice now about food), grab one and buy it. My teenage daughter asked me when I got home what I was going to do with it and I said I didn't know; the neighbor got the mango too.
Finally, after not seeing Mr. Sunday for 2 weeks, I was gettng ready to go home on a weekday when all of a sudden who should come in but him. We literally bumped into each other. He asked me if I got the messages he left at the store for me. I told him no. He then looked at my nametag and said, "No wonder you didn't get the message, I thought your nametag said Sandra." Not my name....Apparently he called and left 3 messages for Sandra. They told him no one by that name worked there, hence I never got the messages. He gave me his phone number, told me to call him when I was free for lunch, and the rest is history. I found out he only came in on Sunday because he lived rurally, came in to go to church, only had to shop every other week because he was single (actually newly divorced). He worked in town but did 12-hour shifts, so if he came into the store at all to shop I was already off work by the time he came in.
Ten years later, he has since learned that I hate fish and mangos and what my REAL name is. We have an absolutely wonderful marriage, he makes me laugh every day, and he is a wonderful man. All because of the grocery store.
my space
Is there a way to find your kids on my space? I want to check up on my son in college without him knowing but I'm not on it myself.
My son's My Space . .
When my son was in high school (two years ago) his page was soo "gangster". He thought it was cool I guess. Some parents called me saying he was in a gang and some of the students actually became afraid of him because of his stories, all of which were made up. I think he was starting to be a pathological liar. He is not a macho guy at all. Anyway, he lost some friends and learned his lesson. He was terribly embarrassed when he had to come clean. Like the below poster, I think they have to "feel the pain" sometimes in order to fit in. Hope this is the case with you son.
Poll: How many of you have a My Space?
I do.
Jesus has a my space.
nm
ran out of space. Should be: will give it a try. LOL nm
nm
not crazy at all.........however, give him space....
Best of luck - if ya give him space, he might come a-runnin.....he also might be *gun-shy* at the moment...being only 3 months out....
Prayers comin' your way!! 
...buildup on the scalp as well. Sorry, not enough space before, LOL. nm
no message.
Fake, skinny. Don't have much space...sm
but I didn't want table size tree. Got it last year and was really amazed at how pretty it turned out.
2nd toe longer, wide space between big toe and
x
I've got one of those small space heaters.
They are great to warm the feet. I uually run hot water over my hands when they get stiff or cold. Haven't tried those gloves yet but maybe someone else will post about them for you.
Clueless too and that's what I need to know! I snooped on my nephew's my space...uh-oh
I didn't sign up or anything - I just did a Google of his name with my-space and found it that way...he's not private. He's 18. So how would it/he know who I am? Anyone?
And the best is when I told my sis (his mom) and she said YOU DID?!?!?!?!?!??
I said, didn't you?
She said yeah.
LOL!
Check out HGTV.com Rate My Space (sm)
Regular people redoing their homes upload pics and others comment on them. It's very fun to see all the rooms, and you can get some very good ideas for designing and decorating your own space.
That space-age memory foam stuff
has some problems. People find that the way it conforms to your body and doesn't breathe is HOT. It also lacks certain spring that a normal mattress has. How can I say this delicately ... married people's beds aren't always just for sleeping, and memory foam doesn't do what you expect a mattress to do. So I've heard. I never had one.
Better to get a mattress with a mixture of foams and/or springs. My hubby likes to turn a lot in bed due to all his aches and pains, so we got a Simmons for the control of transfer motion and we got one with a soft pillow topper to ease DH's tender hips and arthritis aches.
Agree with this. Give the kid some space and autonomy! nm
s
Try Facebook, Twitter, My Space or those other blogs ..
They are usually on there, at least you'll know he's okay. You must be heartbroken. I have one whose wife plans busy plans every weekend with her mother and tribe, he has no say and he can't see us because he has to go to the in-laws. I wish he'd get a spine! When he does have time, he's blogging. We just wonder where we went wrong. We worked our a$$ off for him and the MIL never worked, so I am considered not so good of a mom by his wife because her mom stayed home and baked cookies, I was in the trenches with the troops. What good did it do me? I was just the working woman, bad in their eyes. I guess my main job was not that of a "good mother" because I worked. I see it as I worked in order to provide a good home for my family and I baked, cooked and cleaned as well, probably not as good, but not good enough. So tired of it! My friends say if they did come over he'd probably have to get nagged in the car afterwards. I wouldn't want that, I love him too much. They do break our hearts sometimes, part of the old saying, "A daughter for the rest of your life; a son until he takes a wife." My heart aches for you, really. I'd find him just to make sure he's okay and if he doesn't respond, it's his choice, at least you tried. Or just see if he's okay and let it go.  Watch me get flamed now, that's all I need, I am heartbroken enough and I get flamed enough in person. I don't need that either, worked too hard all my life, for what?
Don't let the "goodness" be one-sided, give yourself some personal space, AND try to have
s
I have a my space and use it daily to monitor my daughter and her friends
Yep thats me nosy mom but I have a few moms on my friends list lol
40 degrees in lower NY state and I have my space heater ON
s
Sore thumb joints from hitting space bar (sm)
They are sore on the opposite side of the thumb, not the underside that hits the space bar. Does anyone know anything I can wear on my thumbs to prevent this from getting worse? I'm afraid I'm giving myself arthritis in my thumbs! Thanks
why is the space bar on the keyboard so long as opposed to other keys? nm
$$
Agree with this. Diaries/journals are personal space, no matter
s
Sharing laughter, but giving each other some space and "me" time, doing little things
s
thank YOU for your service!
No matter what branch, age, sex, etc., the entire military has my utmost respect. I only hope they know how many of us get a lump in our throats whenever we thank them on the street OR watching something as moving as this. I know I'll never forget! 
met in the service
Met in the service overseas. Dated a short while then went to Denmark to get married. Lots of soldiers were getting married this way. In Denmark there were 8 other military couples with us getting married. DH and I knew each other not very long. It's been 32 years this year.
I do not tip if it is self-service.
x
You mean own your own MT service?
If so, yes, there is a book. My friend has it. I will have to get the name of it from her.
They can refuse service to anyone at will.
Even Wal-Mart can throw you out for any reason they want.
I'm glad he did it. I went to Jeff Ruby's Louisville website and sent him a support e-mail!
Thank goodness business owners can still decide WHO they want to serve and do business with!!!!
My vet has a service that provided sm
the transportation to the cremation facility, which is about 2 hours away and the remains were mailed back to the office and I picked up the pretty little tin when my 14-year-old Cocker died 2 years ago. She is now in my curio cabinet with her picture so I don't forget her. She had to be put down as well, very, very severe stroke and was not coming out of the seizure she has having. I didn't have any problem making the decision. I couldn't stand watching her suffer so. It cost about 200.00 to have her cremated but I didn't want to bury her in my yard. Too many wild critters running around that like to dig.
We met in the service in Germany
I was stationed in Germany and about a year later he was assigned to my unit. He was very very handsome and very mysterious. We didn't date (or even really speak much of maybe 5 words to each other) until end of June of 82 and July 15 we took a train to Denmark and got married. Shocked the you know what out of our families. This July is our 26th Anniversary.
Believe it or not a Dating Service
I was sick of meeting losers so I decided to take the chance. We were engaged after three months and married nine months later and will be married for 17 years in September. The first time he introduced me to his friends a week or so later, they told him we were going to get married.
our service is almost never interrupted
x
Dating Service
I was tired of not being able to meet anyone. I actually got matched with a lot of great guys, but no one struck me as "the one" until I met my now husband. We talked for about 5 hours at the restaurant our first date and saw each other every day after that. We were engaged after a month and got married a year later. Now almost 18 years late we have to great daughters 15 and 5.
Met through a dating service
I was sick of not being able to find anyone decent. I say it was fate, because he said he hated answering machines so when he called me the first time, and I wasn't home, he could have said forget it, but he decided to give me one more call and I was home that time. If he gave up the first time I never would have met him. We dated for one month, got engaged and married a year later. It will be 18 years this September.
How about diaper service?
Depending on how much you want to spend, you can buy as much time as you want. My sister got 6 months worth as a shower gift and absolutely loved it! The company initially set her up with a santized odor-less container to put the soiled one in and more than enough to last for a week, then they pick up the dirty ones and leave clean ones once a week. It saves money for the new parents and is good for the environment too, no diapers in landfills.
I know 1 thing about the telephone service
my aunt and I both have supposedly the lowest priced land phone through Bellsouth or now bought out by AT&The. I have to have a cell phone because if not then I cannot get my DSL through them although I have cell phone. She lives in a state adjoining mine and her price for cell phone (we are not talking about long distance now) is a ridiculous say $12 a month and yet mine runs a little over $40 a month. I wish someone from the company could explain this 1 to me.
Don't bother with a cleaning service...
Save your money. We had a cleaning service twice a month for a year, and the day they cleaned the house, it looked wonderful, but the day after...yikes! Like it never happened. We have 3 kids and 2 dogs, and it's honestly like shoveling in a snow storm! So my husband and I took the job back and do our own cleaning. We teach the kids to clean their rooms, otherwise it won't get vacuumed. I clean the 3 bathrooms on my day off, which really doesn't take too much time if I spot clean in between. We just keep after the kids to pick up after themselves. I always have a to do list in my head for myself every weekend and feel good when I actually get them done! I know that's strange, but I do:-) Just take one day at a time, think about what you really want taken care of, and it'll get done. Don't sweat it, but I wouldn't throw money at a service to do it. Your husband has to work as a team with you. If he likes organization so much, then he can handle that part of the duties. I never grocery shop or really cook...so my husband took that over from the beginning. We chose the things we like to do and then get them done. Who cares who does them? Good luck!
I have a cleaning service and I love it
She comes in every two weeks. Of course, most of the time it is just my husband and me, with my son home from college on holidays and vacations. And we are pretty much neatniks - I just can't do the "heavy" cleaning (bathroom, floors, etc.) because of my back, and I don't want my husband spending his weekends cleaning.
Before you bring anyone in, though, it would be a good idea to sit down with everyone and discuss how you are going to handle things in between maid visits. The kids need to learn to carry their dirty dishes to the sink (and put a little water on them to soak off any food residue - my pet peeve!). You need to make sure that everyone has their own laundry hamper and make it a rule that dirty clothes must go in there immediately - no throwing them on the floor until "later." Make sure that the kids have adequate storage for their toys and clothes, with a place for everything.
And everybody needs to follow the "one-in-one-out" rule - if you buy something new, whether it's clothes, toys, or whatever, then something comparable has to go in the "donate" bin (or trash, depending on condition) and be taken out of the house.
If your family can learn to follow these rules and you have someone come in once a week or every two weeks for the heavy cleaning, I can guarantee things will run a lot more smoothly.
Good luck!
Does anyone use Suddenlink phone service? sm
I am just curious if anybody has any thoughts about this. TIA
SuddenLink phone service
Hey Becky,
I am considering it as my bill would be so much cheaper not to mention convenient/paying all one bill for cable/phone and internet. Where are you located? Alexandria Louisiana
Anyone ever tried Vonage the phone service? sm
I was looking into trying Vonage for a phone service. After reading about it, it seems like it would work fine. But I am still concerned about all of the connections and processes it has to go through just to get a phone call. I currently have cable modem so that would be okay. I was just wondering if it works as well as they say it does, what are the "hidden" startup costs, and please tell me everything you can. I hate anything with contracts and this is just something I don't really know anything about. Thanks!
I asked for community service when he took off
A month ago he took off and was wandering around and I called him in as a runaway. I asked for community service then, which they refused to give him, and I was also told that I have to pay for him to participate in community service.
The store said they don't care what the court system decides, their 100 has nothing to do with whatever punishment he gets legally.
He has been grounded so long that I can't remember him being ungrounded at this point. He has lost all the "fun" in his life.
One of my old bosses called and asked if she could pay him to make some desserts for her birthday party so he'll be using that money to pay the store some.
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