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Coding going offshore

Posted By: Pugmom on 2009-06-17
In Reply to: Hate to tell ya, but coding's the next thing to - be going offshore, along with billing.

I agree.  Actually,this is happening already.  Try calling the provider lines for United Healthcare or Anthem.  And you gotta love it when Abdulla answers the phone "Thank you for calling Anthem, my name is Bob, can I help you?"  I did 10 years of medical billing before I went back to transcription.  Toward the end, if I was having a really rotten day and I got a person such as the one above, when they said their name was "Bob", I'd reply "We both know it's not, Habib, now I need help with a claim, please".   Rude?  Yeah.  But it was rough not being able to understand what in the heck they were saying and especially frustrating knowing where our jobs were going.  One girl in the office had to prior auth something.  She asked where the person was located.  They replied "Argentina'.


Sigh. 


 




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Hate to tell ya, but coding's the next thing to

Then get rid of bad US MTs, along with offshore
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Sounds like offshore companies.....aren't
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stolen/hijacked by unknown offshore entity
who may use your information for his gain.