your company takes overflow or has a primary account
Posted By: It makes a difference whether on 2007-07-12
In Reply to: sure - dont know
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
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Do you have a primary account - sm
or do you have to work on several different accounts? Do you get a lot of feedback during training? Did it take you very long to start meeting line requirements? Do they have decent insurance? Thanks!
It was when I worked at YOG -- primary account was 95% ESL. BUT, it's not so bad ...sm
Generally, a lot of times they say the same things in their review of systems and physical examinations, and you can make up little normals for each doc. Tough way to get your start, though -- sorry.
By the way, I don't think most acute care accounts are that heavy in ESL, but a number of 70-80% wouldn't surprise me.
Good luck!
I don't have to be management to know I have a primary account
that I work on and have backup accounts. If you have problems with ESL doctors on a certain you should let someone know. I had this happen before on a backup account and they removed it from my pool.
I myself find it interesting that people who don't work for them and have never worked for them are posting below bashing the company on heresay.
Losing primary account.
What happens? I haven't been working for an MTSO long enough to know (worked in house for the last 5 years). Could someone please tell me their experiences? I work for a large MTSO, so I am hoping that I can get placed on another account, but really, I don't think there are enough slots to fill all our positions. Any thoughts? Please HELP.
To losing primary account
Can you tell us which company? The moderators say it is okay.
AGREE! When my primary account went ISR........
I took about a $200 to $300 a month pay cut. Don't think this won't happen with this new system. Will soon be paying them for the priviledge of working for them.
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Its my understanding your pay is based on your primary account sm
I didn't ask that specific question but that is how I understood it when it was explained to me.
Very low on my primary account with my FT job, but busy with my PT jobs. sm
Unfortunately, I need the lines at the FT job not only for the $$$ but to maintain my benefits. Kinda scary. 
Yeah, and I can bet that account used to be my primary because it rarely has work now!
nm
I suppose it probably varies with each account. My primary has been slow sm
since the holiday, but I am able to get my lines. I'm hoping it picks up soon.
Hope this helps. 
I currently use VXP for my overflow account. Is this the same thing as VPN?
I use a Netgear router with no issues at all.
Doubt that overflow account is enough to
We need an entire facility to keep all the MTs who are out of work -- not just a couple of work types that are overflow.
question about the overflow account. sm
Is it in Missouri? No names necessary, just curious. I work for a hospital in Missouri that is sending some work out because we are backed up 10 days. I suggested Transtech and just curious if they actually listened to little ole me!
No TT overhired for the overflow account
they are putting those MTs on the other accounts.
I am on that account and it is not overflow. It is a set volume with sm
a set 2 sites. You really should ask the lead instead of posting on an anonymous site which makes it look bad. Especially when you know as well as I do that this account is one of the best out there. I make great money and great lines.
I think that once it was caught up, which was a backlog created by the in-house staff, that they needed to make sure that everyone has the work they need but that the account is kept in TAT. Obviously there will not be as much work as it was unlimited while behind, but my understanding is that it will still be very busy as we are 100% responsible for the 2 sites.
My primary account is a hosp in new orleans so I'm wondering if we'll have more charts in a fe
x
Well, I was happy for that overflow account coming on board
It is helping out some. No, I don't work on that account, but I did put in a full shift today.
In fact, the work is picking up on the account I work on as I had a total of 3 full shifts this week. Sure feels funny to work a full shift lately. 
Con: Overflow work is cherry-picked from the git-go by the account's inhouse MTs. nm
x
Same deal here with DQS. Same account on DQS, same dictators except takes at least 2 hours more per
day to get same amount of lines as the old DOS platform. So tell me what is going on here. Nobody will tell me there isnt something going on. Too many MTs saying exactly the same thing. Of course you will hear MQ disgusting saying, only you have this problem. Yeh, me and 1000 other ones. I wish they would come up with a new line. I am sick of that you are the only one.
I love the company too. I have a different primary
account that has been running low, but just when I think I might need a backup account, the primary kicks back in. I think these smaller companies are the way to go these days. 
Hate the day after a holiday for work -- seems like it takes forever to get my account back up to
speed and getting work available. Oh, well, I'm just venting this morning because I don't have any work and guess I should be cleaning house instead of sitting on here being frustrated about it. Have a good one!
Does anyone know of a company hiring for overflow OPs?
I am in the market for a position where I could pick up some work here and there. I want a position where I would be contacted for overflow work, when the loads get too high. It could be for any work type, but Ops are my favorite! I have 13 years (full-time acute care) experience. Just looking for extra work.
I work for a company that does overflow and I have been
with them for 5+ years. I have never not had any work and rarely has there been a day when there weren't extra lines available. A couple of times the hospital's system has gone down and they have asked if anyone wanted a a day off, or could adjust their schedule to work different hours than usual, but I think that has only happened twice. I have a lot of dictators, though I tend to get the same 30 or so regularly.
It all depends on how the contract is setup, if they get a certain # of minutes a day, or if they just get whatever in-house can't handle.
Takes a lot more than that to be a good company
NM
Need a company that takes out taxes and has insurance
I can't be an independent contractor because my husband is self employed. One of us needs to pay for taxes and insurance. Anybody know of some companies that do this that I could check out?
Correct. My company takes random
reports for so many lines. It is not judged on a report by report basis.
I'm curious if this is the same company who takes like 30-45 days to pay
and it's lower pay. I could have it confused but last year I was going to contract with a company with that name or similar but decided against it when I read the contract about the pay schedule.
Apparently this company takes people for a
xx
Hey, don't feel bad, many times it takes days for the company to ,,,,,sm
look through all the resumes and tests they receive, just believe in yourself, keep positive, keep applying to other good prospects, and it will happen for you. Good Luck!!
I know a company that takes work off edit and doesn't pass
p
The company takes the money out of your salary, before they cut the check. It is your earned money,
:+
Not company, own account. nm
x
primary
My primary is on that list as well but we're still going strong and hard so not sure if I believe that or not. Also a local hospital is on it and I know for sure they don't outsource.
new primary
I was given a different primary once. It was a brand new account. I tried it, and really didn't like it, and when I asked to go back to my old primary they said that was perfectly fine and put me back without any hassle at all.
I have added another secondary a couple of times, without any problem as well.
It's just that I work for a company who had an account .... sm
that was partly taken over by Focus. That is to say, we lost part of that account to Focus. The platform used is Escription, but my company is not part of Focus.
Probably came out of company funded account.
dinky three
I think we are working for the same company on the same account.
I have a pillow-talking female dictator on my secondary account as well. Little to no work on my primary. It took 40 minutes to transcribe 36 lines with 16 blanks. E-mail me if you want.
I meant company not account
An account/company you are happy with, and the $$
I also live in a remote area. Can't make as much or have the flexibility elsewhere.
I like my company but I hate my account..nm
xx
That was my primary for 5 years (sm)
also and right after the first of the year *poof* into thin air. It was a peach of an account...dang!
They have several accounts. My primary
runs out regularly, but my primary has an abundance of work.
I've had my same primary....
since I hired on almost 3 years ago and only had to ask for a backup account this summer. Other than that, I've not needed another account.
Has anyone lost their primary?
What happened? How did your company handle it? Did they even tell you? Was anyone quietly pushed out the door only to find out later it was because their primary dropped?
I feel like I am all of a sudden getting pushed out the door, and I know my primary renewal date is coming up shortly.
Any thoughts/suggestions are appreciated. Any signs that I should be looking for (both with regards to work itself and how I am being treated)?
Thanks
The scary part of that is you never know what account you will get when you go with a new company.
That is what worries me most right now leaving my job. I know my accounts. Companies are not always honest about what account you go on and if they have long time MTs they probably have the best stuff so you get what they dont want.
Every account is different. The company is split into departments such as sm
clinic, Basic 4, radiology, ortho, cardiology, ER. Each has different accounts and each account has different specs. I know this sounds vague but you would have to talk to the office because of the differences in TAT, ESLs, etc. For instance, my account is ortho and there are no ESLs on my account. I do two docs only but my friend is radiology and she has dozens of doctors and most of them on her account are ESL (I think she is paid higher).
For insurance, it is health and can be for family. The benefits are OK but I am happy because I have steady work. I would rather have steady work than benefits that can't be achieved.
Sounds like you work for the company/account
I do FT. I'm 17 hours short this week. Fortunately there is plenty of work today, my day off. I won't be able to get any overtime but hopefully I'll be able to make up most of those 17 hours.
I worked on that account with a company other than Transcend.
It was the worst. I was glad to see it go. Sorry for whoever got it.
That doesn't mean it's not a problem account for the company (sm)
It's sometimes in the company's best interests to let an account go if they're too demanding or whatever. Hardly reason to start a panic like they're losing accounts.
Mine primary is internet
My primary account is all internet with no phone line. My secondary account uses a C-phone with a phone line. Some of their accounts are internet-based, and others use a C-phone with a phone line. I love them both.
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