you will if its their problem, call Help Desk, get ticket #.
Posted By: ...you probably know this... NM on 2009-08-03
In Reply to: Spheris upgrade? - mom2huskies
nm
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- Spheris upgrade? - mom2huskies
- you will if its their problem, call Help Desk, get ticket #. - ...you probably know this... NM
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Tell your supervisor to put in a trouble ticket and/or call Tech Support at eS (nm)
x
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time. I only worked part time, and my account was on ExText. After 90 days, you can have direct deposit.
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time. I only worked part time, and my account was on ExText. After 90 days, you can have direct deposit. I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct. I didn't care for the account I had, but my supervisor was great.
Now THAT's the ticket...*S*.....nm
x
SNA ticket
Would somebody please tell me how to submit a SNA ticket. Is it on Enterprise or the Community Page or what?
Yep that's the ticket, TransTech has only
LOLOL
help desk
yes, that doesn't do any good when they only accounts they give you (or even have) are all overflow, they can't just make it appear out of nowhere!!!
Chained to desk
I didn't say you were lying; you may very well have felt that you were chained to the desk. But it's not true that you have to clock out every time you take a break. I don't feel "chained" in any way. I also feel that I'm making decent money. Spheris employs close to 5,000 MT's,and I'm sure some are not happy. Probably most of them are, though, or they wouldn't stay. There are unhappy people in every company, in every business. Not every company is a good fit for everyone, but to call Spheris a "bad" company doesn't make a bit of sense to me. I think it's quite a good company.
better a desk clock
than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.
What about MT Desk? They are free and very
nm
Chained 2 desk, I hear...
Figuratively speaking of course - but it stands out in my mind that someone said U have to clock in and out to go to the bathroom - yuck. No way, Jose, that's why I left the office!
Does anyone have the # to Spheris Help Desk? My TWS will not open. TIA
x
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.
When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.
I got a very pretty handmade card one year with a gift card and I really appreciated that.
Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues. So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
I already know 1 person who died at her desk, and
If MT continues the way it's been going, I'm sure those 2 numbers will go up.
If you work for Precyse now, try calling the help desk, if not sm...
If you're not with Precyse now, you work on one of their PCs with everything already loaded. My best guess would be to say "no, you can't use a laptop", but I never had to use one, so don't quote me on that.
Hope this helps some 
Me too! Got 3 foot pedals under my desk - lots of fun!!
X
My wave pedal would not work..have 2 under my desk.
Had to buy the compatable pedal for Emdat then ended up hating Emdat....
No one is changed to desk or have to post potty breaks. Probably better than ever,
zz
Thanks for the information..I'm with you.. Not enough desk space or desire to pay a deposit
Probably pass too..
I am back in. The help desk at the hospital told me 10 minutes. nm
nm
I have 3 pedals hooked up under my desk! :) They're not the problem. Software
s
In the "old days", the machine on my desk that played the tapes was called the transciber. sm
People who type the dictation are called transcriptionists. I realize in this new day and age where people would rather google, spell check and guess rather than look it up in a dictionary or other word reference and actually know the meaning of what they are typing, such things make little difference, but it means something to me. I also have hated the word typist since I do so much more than just copy type.
I know ... pay me and you can call me anything is the predominating theory here. I just have noted that it is usually the Indian-based company that uses the term transcriber.
Yes, call waiting works. I also have call forwarding from my home line
NM
You can call it greed, I call it feeling like
I am back in the 80s with the money I am pulling in. SS, retirement check and my paycheck, cha-ching. Not planning on taking it with me, never. Love to travel and have 4 places planned for this year. High maintenance lady here. Ta-Ta.
Call them......
Since the Warminster office is being absorbed into the Northeast Region, the only ones who can answer that question for you is the Warminster office itself. I've worked for them for years and have plenty of work - my accounts haven't gone anywhere.
Yes. I get what they call
a tiered incentive on my checks and then get quarterly bonuses to boot. I was quite impressed actually. I started at 8.75 cpl and can earn up to 2 cpl incentive plus the bonuses.
We got Labor day incentives too...$40 for the first 800 lines and $20 for every 400 lines after that.
It may all fall apart but right now I'm happy.
If you truly cannot call, perhaps
it is time to find work with another MTSO/company? That way when one is slow, you will have another as a backup? This is, of course, assuming you are an IC. If you are an employee having communications issues where you cannot even call your employer, I would start looking elsewhere.
I could call and say
I could call and say I I couldn't work that day if I was sick or if my daughter was sick, things like that, but I've never done that with the exception of a few weeks ago when my husband had open heart surgery and I ended up not working for 3 days.
I could call and say
But the point is I would never do that. I have to have a very good reason why I wouldn't work.
Why not just CALL them?
.
of course call
but I would take this as a warning: If they don't follow up *before* they actually hire you...
So should I call them? (nt)
xx
I had a guy call me to tell me he was going to
his MTs are earning money, but he would not tell me his company name. I did not answer the phone. That really made me nervous. I will not be giving my # out again.
Call and ask.
x
When I tried to call...
I got the message about the number being disconnected, so I emailed and got called back from another number.
You can call them and ask.
nm
Really not sure, but I would just call them and ask.
x
Why not just call them?
If I get no work on an account, the first thing I do is call to make sure there is no technical reason for the lack of work. (like maybe I was fired? (locked out?) :))
I would call in and
talk to them. There is certainly plenty of work and they don't want you to be unhappy.
I got the call too
I am concerned because this company does offshore and I looked at their website briefly and they are apparently looking to acquire more companies.
Definitely would call now!!
nm
Call them!!!
I was afraid to pester the company I tested with, too, but after waiting 8 days I called yesterday and got hired. If you want the job, pursue it!
they call you once and then
you never hear from them again!
I did call...sm
I was told the hospital was low on work today. I agree about communication being horrible.
I just got a call from them....
Yes, Synthescribe showed up on my caller ID and they are all the same people!!!! Makes me wonder what is going on.....
Why not call
And ask them yourself? Maybe you can switch to a shift they are advertising for, or you can get more work on another account. Seems to me, that your supervisor would know better than anyone on this board. I don't plan to work there, but that is what I would do if I were out of work and they were hiring...Just IMO. Otherwise, best to assume they have their reasons and if you don't want to call and ask, well I have no other advice except to say I don't see why you will get any answers here unless of course your question is rhetorical. Good luck whatever happens!
Do call them.
Carol Gilbert is such a nice person and though I have not worked for her I have had dealings with her over the years. She is terrific. I think you would be happy you did get in touch with the company. Good luck.
Call them
I left them a few months ago. I had my refund in about 10 days. If it's been 3 weeks, that's too long - something got snagged up. Call HR or your old supv and let them know the situation - they are excellent about that sort of thing.
Why don't you call them and ask them?
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