verification of foreign-based operations
Posted By: outsource? yes on 2009-07-09
In Reply to: Focus offshores - Chavera
Q. Who is Focus Infomatics? |
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Focus Infomatics is one of the most respected speech recognition services organizations in healthcare, serving some of the U.S.’s largest healthcare organizations. The company combines the use of speech recognition, a web-based editing platform and an optimized India-based operation to achieve superior customer satisfaction, turnaround time and cost efficiency. Focus’ practices have garnered the industry’s highest customer satisfaction as evidenced by its 2006 Best in KLAS® ranking by KLAS Enterprises, an independent organization that monitors performance of healthcare vendors worldwide.
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Q. |
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Where is Focus located? How many people work for the company? |
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Focus has operations in both India and the United States and has more than 1,500 employees and contractors on staff. |
LINK/URL: Nuance acquires Focus
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Their website is www.synthescribeofamerica.com.....they are located in TN, not foreign based
*
with the email verification
I understand why administration took the action they did...they were simply following in the footsteps of what AAMT did, to hold posters accountable. On the flip side, when you post here with your email address, anyone can send you any type of email they want, even if you DO NOT want private email. For that reason alone, I don't think I will be posting any more. Not because I was causing problems but because I thought MTStars was here to protect my identity, not give access to my private eamil to anyone who wants to send me nasty grams priviately.
If this is offensive to anyone, it should be adminitration as they failed to acknowledge my inquiry into this issue. I've noticed a large drop in postings, not just from trolls, but from people who had something of substance to contribute. When revenues drop from lack of hits, will a fee be charged to be a participant? What a shame.
When did email verification start? I think it is
a great idea! Now, the trolls and others who want to lerk on these boards and cause trouble won't be too anxious to do so.
Thanks MT STARS, great move!
oh, and forgot to add typing in the verification code nm
x
I tell the operations guy how
much to send me and I have 24 hours to get it back to them. If I want a day off, I just call or email and tell them I'm not working today, tomorrow, whatever. I'm never out of work. I'm on a different time zone, so he sends me my work the afternoon prior so I don't have to wait until he gets in since I like to start early mornings. It's not in a queue so there's no pulling it over. I just tell him how much, he sends it through the server, I download it, work it and send it back. I love it. I like this company better than any one I have worked for, although that's not a lot!
Operations are in the US - sm
QA are ALL Americans as are the team leads, etc.
I wonder if K.C. will have a job.. there are no 'U.S. Operations' anymore to be VP of!!! nm
x
BIG 3rd on the operations manager! sm
She is as nasty as they come. Sweet as sugar until you have worked there for a little while. I REALLY suggest you stay away. They don't value their employees in any way.
operations director
Call their nashville office and ask
email operations
with this question, they will tell you.
did you talk with the MDI techie/operations?
x
I am disappointed too, but then again, the new operations manager used to work sm
at Medquist, so obviously outsourcing would not be something unfamiliar to him. I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore. I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.
I'm sure you can find something else. The great thing about this industry is you can always find another job. It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along.
Good luck! 
The basic 4's are: history and physical, consultation, operations, discharge summaries. sm
Radiology is not one of them. Sorry, but I don't have an answer for the strictly radiology question.
FOREIGN MT
YOU ARE MISSING THE POINT. FOREIGN OR NOT, THESE PEOPLE DESERVE THE RIGHT TO LEARN AND PRODUCE AND MAKE A LIVING. WE ARE TO POMPOUS AS INDIVIDUALS IN THIS BUSINESS. ONLY AMERICANS CAN PRODUCE QUALITY, BOLOGNA. I AM A QA SWAT TEAM MEMBER OF A LARGE SERVICE AND WE HAVE QUITE A BIT OF OFFSHORE WORK DONE, THE QUALITY IS BETTER THAN MOST AMERICAN MTs. YES THEY ARE NOT PRIVY TO AMERICAN SLANG AND TO THEM THE LANGUAGE A LANGUAGE, MUCH LIKE AN ESL DOCTOR TO US, SO DOES THAT MEAN WE DON'T TRANSCRIBE, SWEAT AND MANY TIMES LEAVE BLANKS ALL OVER THE PLACE. WE HAVE TO BE CAREFUL WITH OUR ATTITUDES ABOUT THESE FOLKS. YES THEY MAKE MISTAKES, BUT THEY ARE THE IMMEDIATE FUTURE OF OUR TRADE. THE MORE HOSPITALS, CLINICS, ETC WANT COMPETITIVE CHARGES, THE MORE YOU WILL USE INDIANS, CHINESE, KOREANS, ETC TO APPLY THIS TRADE.
I CAN SPEAK AFTER 20+ YEARS.
KARL
Only thing Focus has in US is payroll & recruiter. All mgmt., IT & acct. operations in India. nm
,
Not foreign company
I work for Globespan Medical, Inc and it is not a foreign company as you are thinking. They are based out of California and do not outsource, so not sure what you are seeing and where that they are foreign.
not foreign either but can't get to the site. nm
.
Foreign Company
You don't want to work for a foreign company why? I'm sure that you purchase items from foreign companies. Everything is going overseas because it is cheaper. Focus is a great company to work for. I've been there for 1 year and haven't had any issues with them. Just because they are foreign doesn't make them a bad company.
Once foreign owned, always foreign owned.
x
Let us know when you accomplish that with foreign MTs.
I'm curious as to how long it takes.
So now we have to put up with this foreign garbage.... sm
undercutting us and taking our work with such poor grammar? You've got to be kidding. This is ridiculous.
If you click on that job listing, at the bottom of the page is a moderator link. Click on that and it will bring up all the moderators e-mails. Let's all e-mail them with thumbs down and get these messages removed.
Red angry smiley face to these moderators and definite thumbs down.
This is a foreign company.
This will offshore all they can. The American MT is the bottom feeder here. Beware!
I smell a foreign spy. You need to...
Leave the board before I report you to Customs and Immigration. LOL.
If you look up the foreign name and the web address
it's associated with /transindiatranscribers. If you're concerned about offshoring, might want to give this one a miss.
No, not foreign sounding
Try ebonics.
Sure it does. It's a myth that foreign cars are better. sm
Does anyone keep jap cars long enough to find out? We have American vehicles ranging from 2001 back to 1960. Still running. It started in the 70s when the factories started closing as goods were being made in Japan, and continued on. Now it's China and India gobbling up our jobs.
If the new owners allow foreign posts,
at the top of the JobSeekers page. It's the second listing on it. It very clearly states no MTs outside of the US. I realize it dates pre-new owners, but they should remove that if they are going to allow such postings. 
Oh, I agree, but the owner is foreign, so
xx
Webmedx is NOT offshore, nor foreign owned. 100% US. nm
.
Me too -- foreign websites galore that i found
x
Does Lee Perfect outsource to foreign countries? nm
X
And stop buying foreign cars for crying out loud. sm
Look at the 10s of thousands of workers who are being laid off from GM and Ford after giving decades of their lives. Thanks to all you people who buy foreign cars. 
I had the WORST foreign doc cardiac caths there! I only stayed a week. nm
, m
The *American* AAMT now giving memberships/CMTs to foreign MTs....
Shouldn't they at least change the name to UN-AMT or something like that! lol
go over the supers head to the head of operations. sm
Any STM that does not reply to her people is a jerk and the head of operations needs to know.
Are they USA based
do they have a lot of ESLs? Is the pay fair? TIA.
Based on -
When you work in a production environment, you are paid for production. You are expected to meet certain quality requirements. So why should you be paid more just because you have a certain number of years in? There are some very BAD MTs with many years experience, and some very good ones with just a few. If you are good, quick, and accurate, you will make more. What's so unfair about that?
Is that based on
gross $$ or net $$? That is an unusual way of determining FT/PT status.
only want internet based too. nm
nm
That's an answer that can only be based on
If you can produce a lot of lines per hour (300-350 or more), then you're not going to make money on VR. Depending on what your company offers as a rate for VR is what you would have to use to arrive at a base figure. One company pays 60%. That means in order to just break even you'd have to produce 40% more than you do in straight typing. That means at 350 lines per hour straight typing, you'd have to produce 490 lph in VR just to break even. Then you'd have to take into consideration that when you do VR you're not editing like QA editing. You have to completely edit the whole report, read the whole thing, and correct all errors. This sometimes takes as much time as straight typing depending on the dictator. Some are very easy. Some you have to correct almost the entire report. Chances are that you're not going to consistently get very easy reports every day, all day. If you're working on an overflow account for a client that has in-house transcription or for a client that has multiple transcription services, you can bet your bottom dollar that you're not getting the easy reports at all, let alone consistently.
Careflow, web based.
cc
They use DOS-based software sm
Medtype and Medrite. Nothing done in Word. All DOS-even email. Use PC anywhere for file transfer over phone line. 6 cents per line to start. QA 98-100 is very difficult to get and maintain. They supply equipment.
Actually it's based on four things...
The pay plan is based on production, QA scores, how much you send for help, and whether you have a CMT. It is evaluated every month. By the way, the pay plan was actually created through our employee vision team, which gives employees input into how the company is run. I happen to like it as it means I make more money when I am able to produce more and I get that increase for at least a month. Has worked for me and others to give consistent raises for good performance. The platform is pretty easy, there are people who are doing 2500-3000 lines/day on it.
Not based on average..
PTO is based on 1200 lines, not by an average.
U.S. based company
Softscript, Inc. or www.softscript.com is completely U.S. based, no offshoring. A nice company to work for (from home). Located in Santa Monica.
New at home based...
I would like to get some feedback on a few companies. I have been offered positions from AccuScribe, Cymed. I am an IC now and have been in a hospital setting for several years, now at home working for a local company that does not pay well.
This newbie really needs some help!
Thanks in advance!
Carly
Also, how can you recommend DR based on the
original poster's request? SE status and not strict schedule? DR offers none of the above! Sheesh! What a waste of board space! Must be a DR supe or recruiter.
This may be the one.....are they based in Florida.....
reliable pay?? PT work? IC or employee status? What type of equipment is required?
TIA
It can if it is word based
Any word based Expander can be copied over into Medware.
AND based on the wording and the
number of years (3) claimed to have worked for this pitiful company.....there must be only one person taking up for them. How sad. If you have been following the board for the past few weeks, you are surely aware of the current employees who have went to the feds over the wrong doings of this company. LOL!!!
keystrokes, web based? sm
How is the platform, is it user friendly? Does anyone work there and use satellite to connect? Thanks!
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