verbatim should NOT mean putting in errors: SM
Posted By: Endiqua on 2005-10-13
In Reply to: Does verbatim equal garbage? - oldMT
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):
Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."
Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.
You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."
If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.
If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.
Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
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If you have work at TT, which is doubtful, without putting in MANY extra hours and NOT putting
the correct number of hours on your timesheet -- that is stealing work from the other MT's ! Also you are giving false information on your timesheet, which TT will eventually get into trouble for allowing you to do -- just like the Q got into trouble!
You are obviously taking the only halfway decent dictators from other MT's. Makes me sick that the leads/supes/mgmt-type people transcribe and take the cream of the crop from the MT's ! That should NOT BE ALLOWED by TT mgmt AT ALL !! !
It is DEFINITELY going on tho. TT management, you need to STOP this practice and share the fairly decent dictators with EVERYONE !
When I was hired on a number of years ago, I was told that TT had 35% ESL's. What a JOKE and untruth !
Verbatim means VERBATIM
where I work. Nothing is to be changed that the doctor utters. When I look at my flagged reports later I see that QA left all the discrepancies in there as well. What does that tell you?
verbatim
I totally agree 100%! Verbatim is verbatim. I work for a verbatim account now and that is the exact reason I have been looking for work elsewhere. In my situation it is verbatim BUT not verbatim according to what Editor is QA'ing the work. Makes me nuts. It either is or it is not. There should not be a gray area when it comes to this. I have actually been scored down on QA because I dropped a when the doc said patient had a pneumonia. To make matters worse, there is not 1 person doing the QA, it is 1 of 5 editors who rotate doing the assessments, so what one will let go by another probably will not. It is frustrating to say the least and I spend more time checking and rechecking things just to satisfy.
verbatim
I hate verbatim accounts. I too want to clean up their reports. Some are so insistent that it be absolutely verbatim, that I say, okay, make a fool of yourself if you want to. I thought part of our job was to make them sound like intelligent members of society. I wonder what would happen if we took them at their word when they say: I seen the patient, and rather then come back next week.... This is a verbatim sentence from a real doctor.
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.
We are smarter than the docs sometime and just forget about verbatim in those situations.
They do not even know how to spell many meds either but you can't go verbatim here either.
You will give good patient care by typing what is right and ignoring the doc.
I just type them verbatim
Ehhhhhhh, this is Dr. Shinegagophoria dictating a discharge summary for Eggster Jonnnes. Ehhhhhhhh, ummmmmmmmm, discharge diagnosis: Sufanothupa, left knee. Ehhhhhh (19 seconds of silence) Ehhhhhhhhhhhhhhhhhhh. This is a 68-year-old, nooo, ehhhhhhh, go back, ehhhhhhhhh. This is a 67-year-old ummmmmmmm female, no, sorry, male who prezented to the E Rrr complaining of ehhhhhhhh, uhhhhhhh pain to his uhhhhhhhh (11 seconds of silence) left knee, no, no ehhhhhhhhhh, ummmmmmm, right knee. Errrr he suga DE rima ehhhhh kinlin aga foad she pte. He now prezents dieg shile feid ona. Make sense?
should be reports will not be verbatim...
couple of minor errors, but I am not on the clock, and I am furiously writing so I can get the point across.
Verbatim nonsense!
Thuh patient ah, um, ah presented ah came in ah today with a complaint of ah um left-sided headache, a headaches of a daily basis, um.........(shuffle through some papers or something).....um - Comment: So when they say verbatim don't we have to use common sense? He had a hysterectomy, and that 5-year-old quit smoking last year. Duh.......Verbatim accounts simply wear me out!! Do they want it verbatim because they think they are saving money or what? Ending sentences in prepositions, mixed tenses, no conjunctions or prepositions, etc. A punctuation nightmare!! Also their insisting on using acronyms, which have multiple meanings. Am I alone out here? I am so tempted to type something just once exactly, I mean exactly, as dictated.
Does verbatim equal garbage?
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect? The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc. Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right? We are told to type what we hear. When we hear garbage, we have to type garbage. Apparently the hospital thinks the docs are flawless. I want to give good patient care and provide accurate reports, but I can only do so much.
Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!
Verbatim Transcriber Wanted
*PLEASE READ BEFORE APPLYING*
We are seeking highly qualified experienced transcribers to handle the increased workload. We are ramping up for a very busy season and with that we are structuring our staff to handle the new volume of work.
Transcribers must be highly proficient and experienced transcribers. Only transcribers with experience transcribing from digital files will be hired. Please indicate your years of transcription experience and your current WPM. Please-No beginners, no students- you will not receive a response.
We prefer transcribers who can transcribe from digital video files as well as digital audio files. (MP4, MOV, WMV, RM) using the StartStop Transcription system. If you use a different system please state which one you use.
We have a series of interviews and conferences in digital audio format that need to be transcribed verbatim. This includes every single utterance and noise in the audio. Our client will have a linguist specialist go through the audio so it is important the transcript is exact. The content is not technical, speakers sometimes will have heavy southern accents, and the audio is mostly clear.
Accuracy is the key with these transcripts.
-Ability to include every phrase, word, utterance, and background noises
-Above average grammar skills
-Speaker recognition skills (ability to correctly identify multiple speakers in the audio)
There are quite a few of these and we would like someone dependable to work on this project.
Candidates must have the ability to transcribe from home with high-speed internet, a foot pedal, and up-to-date computer software.
Please email all relevant data and resume to careers@anptranscriptions.com
I HATE verbatim accounts
for every reason you mentioned and then some . . . like the fact that the company I work for says that it is a verbatim account, but they want certain things corrected, which I might could handle if it weren't for one QA dinging me for something that another QA will ding for when I do it the first QAs way.
Can't win for losin', but at least QA dinging me does not affect my pay :).
Axotol testing----is it verbatim or per BOS?
I've seen others post their transcription is verbatim, does that also mean their testing is verbatim or is it per BOS? If per BOS, is it 2nd or 3rd ed? Any info would be greatly appreciated. Thanks.
TGIF
Has anyone ever heard of Verbatim Medical?
I just got the strangest E-mail offering me a job. It sounds like they are just starting out and looking for MTs to begin in about 2 weeks. They are out of NYC. I'm already with a company that promises to start me in 2 weeks on a new account and so far their practices are questionable. What is up with these companies? At this rate I can quit a company a week until I find the right match. 
And even tricker is verbatim accounts...
I'm always torn between my nearly overwhelming desire to clean up every single misspoken word they dictate, but when it's a verbatim account, I usually leave the decision to Q.A. (my MTSO has a great QA squad), because a lot of times the word/s they're using make no sense at all. It goes against my grain after 20+ years of MT work to NOT clean things up.
I love your verbatim...that is hysterical. It also made my day....nm
x
All accounts are VERBATIM, so there couldn't be any normals.
x
I just recently started a verbatim account...
and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying. It's HARD! But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?
That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
Here is the dummy office manager's verbatim response
The allogations you just made are unbelievable. I want to see the information you have as proof. Please call me tomorrow morning at 739-7500. Can you be at PROSC at 10am with your unaltered reports?
Do any companies allow you to edit the dictation somewhat or are you strict verbatim? First time do
,
I have 1 acct that's verbatim but they don't mind if I edit a little. I used to type insuranc
interviews where they would call people after accidents and I had to type every um, uh or cough. Kind of nervewracking!
I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm
We are supposed to medical language specialists with an excellent grasp of proper grammar and command of the English language. What do I know? I've only been doing MT for 25+ years. It completely befuddles me to be asked to type verbatim because I have probably typed for 2 doctors out of 100s who can form a proper sentence! Just my take on the verbatim thing.
My previous post was verbatim from the company when I inquired at employment. Maybe (sm)
they tell everyone something different, like what they THINK they want to hear.....Guess I should have put it in quotes.
they could fix that by putting a sm
minimum line count per month in your contract. The problem with that is, if they run out of work, then you could hold THEM to the line count minimum. I have had companies tell me that it was not cost effective to let ICs work without a line count minimum. That is why, years ago, companies started doing the statutory employee category. SE status gives them more legal control but for the SE the taxes work out better. You don't see many companies that are doing SE status anymore.
When it all comes down to it, does putting
something on the wrong board really affect your life in a great way???? Chill out.
who is putting you down? we were just responding
nm
putting it that way, you're right
/
Thats putting it mildly
my dear
Did you try putting your resume up?
I've gotten many offers just from having my resume up here.
never mind-sorry was putting
an e in the middle! Thanks!
So this is the program they are putting all of us on?
I would suggest asking your supervisor, but they will only lie or give you some explantion that makes absolutely no sense.
LOL. I actually agree about BOS. Just putting it out
However, no matter how you slice it, there is NO CHANGE in the line counts with 1 space vs. 2 spaces at the end of sentences, so how are MTs losing money, and how is the MTSO making money (no matter how many MTs or reports are involved)???
Run your own line counts if you don't believe. At least verify its validity before ranting about it. I know it's easier to just complain but people are getting far too excited and outraged over something that is inconsequential.
Love it as well. Thanks for putting so much (
time and effort into your post. I just hope that it produces positive results for all MTs. We are SO under appreciated, not to mention underpaid.
Not putting anyone down for this situation
a Transcend board like they did with Medquist (I actually didn't suggest it initially, another OP did, but I agree).
Wouldn't it be nice for all the MDI'ers/Transcenders to have a board to discuss the issues (like they did for Medquist)? Wouldn't you like that? I'd think you would. Why so mean to those who suggest it ... for christsake geeze.
Debra McNair keeps putting her ads up there
I sent my resume in the day she put that ad up there and not so much as an acknowledgement that she received it.
Poor business skills.
Abrasive is such a nice way of putting it lol
She ALWAYS has a lot going on. So do the rest of us.
I did employee first, insurance was over 750 a month for me and two kids so I switched to IC and was given horrible pay but so was their employee pay. I only worked for them because my old department was completely outsourced to them. It was a waste of my time, that's for sure. I had DD as well and yet it was still screwed up all the time.
Too bad because they had easy accounts.
You are putting words in my mouth....sm
so to speak. I never said I have not looked for work while employed or looked for better benefits, platform, etc. And of course I have found companies where the negatives outweighed the positives and caused me to look for work elsewhere. There is nothing wrong with that. What I am against is an MT purposely hiring on simultaneously with multiple companies to weed out those she/he finds unacceptable. To me, that is highly unethical, and I am quite sure most MT companies would agree. In fact, there are some companies that prohibit working for other companies while in their employ.
My whole intent and purpose in posting originally was the hope of shedding a different light on the MT profession, but apparently there are so many here who are so bitter and angry that they refuse to see any other side but their own. Bitterness is a vicious animal that will eat away at you, leaving one empty and desolate while the object of one's bitterness remains unscathed. Do you really think that is the solution to the MT industry's problems?
Not enough for the stress they're putting me through . See msg
From what I've read in the past, and my experience, they pay anywhere from 7 cpl to 10 CPL (I personally make 8 CPL with 10 years experience, no raises since I started there despite numerous requests for one). THIS IS FOR STRAIGHT TRANSCRIPTION. Most of us work on ASR now (voice recognition) which pays 70% of your pay (example, I make 0.56 CPL for ASR). I have lost a LOT of money since ASR began. I average around 150 lines per hour for ASR. I averaged around 250 lines per hour with straight transcription. In other words, I made around $20/hr before ASR, now I make $8.40/hr, just above minimum wage in my state.
I only work flex-part time now for MQ and work full time somewhere else that pays fairly with NO ASR and NO outsourcing outside of the U.S.
It is my strong belief, after 10 years of working for MQ, that we will all lose our jobs soon now that the board of directors is Indian based. Believe it or not, they can pay Indian workers even less than they pay us.
Yes, they pay shift differential, 0.5 CPL more for evening shift, 1 CPL more for night shift.
A slew of workers have left since the news so it is my belief that's why they're hiring now. If you're interested in a short-term job, fine. Good luck though.
THIS IS MY OPINION ONLY.
Oh relax, wasn't putting anyone down.
x
You used to have to go to NJ for training and putting the program on your puter. Don't know about
s
putting aside the other's sage advice based on
their own personal experiences and putting aside George's opinion that we are all misinformed, you need to take care of yourself. I couldn't go 2 days without the company I commit my time to not sending work to me, much less one month! How would I explain that to the mortgage company? Yeah, I was just going to go ahead and wait it out. Say, could you just not expect a payment from me until I hear from Sten-Tel? Okie Dokie then! Great!
All kidding aside, take care of yourself. If they don't care about you or even taking care of their own business, it is the wrong place for you. You're in this to make money, right? I don't know if you are a newbie or experienced but if you want to earn money, there are other places to go.
Companies are putting more costs on us and paying us less nm
ww
man. I am 32, started putting money in a 401k
when I was 25. I have a good years salary saved in that already. I will be thanking myself when I am 65. I see my dad and MIL struggle both with just SS. My company matches. It is pretaxed. The more I put in the less I get taxed for at the end of the year which also means a bigger tax return. Believe me, 401ks are good things especially if the company matches.
Wonderful news for Trans Tech employees. I am happy for ya. 
Hope it works out well for all of you. People really putting their
xxxxxxxxxxxxxxxxxxxxx
Come on gals...the compensation..ah...putting it tamely...>>
IT stinks! It's becoming worse, if that is possible. There is a better way of compensating MT employees, take into consideration, naturally primary, education, et cetera. I think I mentioned it here before, but I do not recollect having received a response.
Some thing HAS to be done, and soon. For we, the ole' timers, like the actual hands-on approach, and it is still FUN! That's what it's all about and really should be, Job=Fun, as it also appears to me. Let's not lose it to a bunch of unpredictable terminators. javascript:editor_insertHTML('text',' ');
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you are putting on your "big girl" panties?
that is way too much information.
You are condescending and post like a plant.
This really isn't a flame, it's more of a comment about the tone of your post.
No matter what the situation is at MDI, and how you feel about it, your tone is rude.
The company is not putting food on her table,
SHE is putting the food on the table?
The company is not putting food on her table,
SHE is putting the food on the table?
Brother, read it first before putting out a sad face. nm
.
If your "effort" involves putting people down
because they have to continue to work a job to support and feed their family, even though the company has questionable ethics, then, yeah, go ahead and stop your efforts! That doesn't help anyone!
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