unpaid OT

• As a former OSi team lead..... - RE: OSi post below
  • Carole at YOG used to do this. sm - MT
  • Never have I seen such abuse of power - 2 sense
    • I miss my coordinator... - I hope she is ok....prf
      • If you knew the real reason she is gone you might be glad she's gone - Poppy
        • guess i don't know.... - what is the real reason?
  • How do MTs get paid if it is not on time sheet. Are they just working to keep - their jobs? nm
    • Here is how - MT
      • When you get switched from account to account - (sm) fuddyduddy
      • The timesheet merely keeps them "legal" - CMT
        • US labor laws - Camellia
    • They are paid by the line, not the hour. nm - gacmt
  • Things are horribly bad right now at OSi... - I would run and run very fast!!
    • I second that! sm - RetroMTMom
    • BEWARE, this is not a good time to be at OSi - Gypsie
  • What is wrong with OSI? - Typingfool
    • PS - former OSI
    • trust me you don't want to apply with OSI - former OSI
      • Why the view on QA? - Dakota
        • Well... it is common knowledge - if you've ever worked at OSi
        • Well, when you get emails from the - QA manager with double negatives
    • You can work all you want - Answer
      • Is it legal if there are production incentives? - curious george
        • Production incentive meaning overtime - Answer
      • The problem is it is against the law - Answer
  • Curious to know... - nvmt
  • Hmmm, no OSi mgt here with fake posts? - Uh huh
  • unpaid OT - Camellia
    • It is a federal offense - Jackie
  • Is this company off-shore owned? sm - sm
    • They have ties to an Indian company - in the know
    • No but they do offshore - Current OSi'er
  • You are so right its their dirty little secret - ex OSI and glad of it.

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I think by now it's pretty much understood by both sides re. engaged to work & requiring MT to be at desk even if no work, etc. 

But what about all the GRATIS, UNPAID and UNAPPRECIATED work we're required to do in exchange for the privilege of typing for what is already substandard pay.  Note, I said REQUIRED - MTSOs not asking you to attend to occasional CC's, check docs, research, e-mail, I mean full-fledged exploitation requiring us to do their record keeping, told to Do an EXHAUSTIVE search if something cannot be found in database, all ON OUR TIME, filling in endless demographic info - could go on and on - and is very profitable for the MTSOs, who probably use it as a selling point to their clients (but who knows, they might also actually be billing the client for work they REQUIRE us to do for nothing. 

Any law on this? 

on the phone dealing with computer problems almost every day and then make less per hour while doing it. 

I was thinking that maybe they would up the pay after a period of time and then it could be a decent place to work as far as editing compensation goes.  Like I said before, I think MQ has the right idea.  They are paying 80%, which would equal 6 cpl if Transcend went with 80% instead of the current 55%, which equals around 4 cpl.  I wouldn't be on here fussing if that were the case.  Hopefully, management will come to understand that the cut was just too much for a lot of us, especially the higher producers.  And you are right, there are a lot of people making the same amount or more editing than they did typing, but these are the people who were slower to begin with.  THAT IS A PROVEN FACT!!  I believe they will love the new editing and compensation.  I do, however, feel that it is not a fit for the higher producers, plain and simple.  So what more do I want, I want to paid a fair wage for my experience and the work that I produce.  That is what I want, and I don't think that is too much to ask.  I am not trying to break the company, just make a decent living.  I want the company to profit along with the employees.  That is what I would want if it were a perfect world. 

Since the 8 hour part-timers can't earn PTO, can they take UNPAID time off? 

I've been put in that position quite a few times.  I get stuck in the middle between both help desks, ours and the client's.  One platform I have has ongoing issues, and neither side wants to own the issues and deal with them.  What bugs me is our IT desk expects MTs to call the client's IT desk and try to pursuade them to fix it, IMHO that's an issue for the suits to deal with!  It doesn't help that our IT desk is secretive and elitist, and won't explain to the MTs the inner workings of our programs - yet the client wants technical explanations in order to understand the problem, and when I have been kept in the dark its pretty hard to tell them!  So I get asked technical questions I can't answer, and am forced to call back our IT desk, and have to pry the answer out of them, and call the client back - and of course, you get to go through all this again each time there is a problem, you'll never get the same tech twice.  Then after all that malarky, the client tells me to call back my own IT desk as its our responsibilty to make the fix, so I do, and they say to me Yeah, I figured they would say that and wouldn't do anything about it, but it was worth a try!  Worth it to WHO?  Certainly not me - I just wasted hours at your demand and ended up where I started!  Its ridiculous and unfair they expect us to do IT's job with no information and no pay!

I'm in the same boat - I don't even call our IT anymore because I know they're not going to do anything, and I've flat out told them that and my supe as well.  I'd rather wait for the problem to resolve itself - if I'm forced to sit around and lose money I'd rather be doing something I enjoy instead of IT's job!

New one to me.  Never heard of it unless ofcourse you have used up your PTO and need to take off unexpectedly.  As far as using your PTO when there is no work, I think that is totally unfair.  That should be your OPTION, not a requirement.  Suppose you had plans for that PTO?  I also do not believe you should have to clock out when there is no work, unless you want to work outside of your shift.  I mean your shift is your shift.  It should be up to the company to supply you with work during your shift and if they can not do that, then THEY should be the one with the problem. 

I worked in-house for many years by the hour.  When there was no work, I left the office.  To tell you the truth, when I started working at home I worked longer and harder than I ever did in the office.  Ofcourse since I was more productive, I made more money.  I think our jobs should be considered just as valuable as any inhouse employee, maybe even more so, and should include the same benefits if we are more productive and cost inefficient.  I mean, can they really have it both ways?

Practice and training time:

                As you begin with DIT, we will send you detailed instructions along with some practice files.

Please note that you are not paid for the practice files. 

Your practice files must score 98% accuracy before we move you to real work.           

and xeroxing as if you were sitting there with no work.