the email addy is because it keeps kicking back

There are about four people who have that email addy (it's just like yahoo, hotmail or aol), but this particular email addy keeps kicking back as undeliverable.

MTstars was the only place that this position was posted, so this is why I reposted it ... so that I could get in touch with those particular people.

• Sage Street Staffing - South Florida transcriptionists - Mary Anne
  • I sent a resume, I am not from South Florida, sm - mt01
  • Can't you call them? - mtjb
    • I couldn't agree with you more. - Sage Street Staffing
  • CLARIFICATION - PLEASE READ - Sage Street Staffing
    • Sounds suspiciously like shady offshore MTSO - no working phone, e-mail, etc.,...nm
    • 4 dif people with same email address - mtgrrl
      • correction - mtgrrl
      • As for "carrier in S. Florida" - mtgrrl
  • also .. .t hat is not someone's personal email address - Sage Street Staffing
  • monitor, please see this message that includes a personal email addy. - why would you do that?
    • the email addy is because it keeps kicking back - Sage Street Staffing

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Please e-mail me so we can talk.

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

you could manually type it in and resend me the info.  Sorry for the inconvenience. Thanks.

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better.