the audio is horrible on the new system....
Posted By: Fixing to quit MDI on 2005-07-16
In Reply to: MDI's new system.. Can anyone tell me - Just me
I had my husband listen to a little bit of one of the doctors and even he said it sounded like mush. I bought an expensive pair of noise cancelling headphones and it is still terrible. I can handle the software, but the audio is another thing. I am ready to resign. Grrrrr.
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Everything audio I was sent was horrible..
xx
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
audio
I just left them for the second and final time due to extremely bad audio files. I was assured this second go-round that the problem had been corrected but was not. I spent the biggest part of the first week - lasted about 3 days - trying to hear dictators, mainly ESL. The people I dealt with were terrific; benefits are some of the best; audio extremely poor. I figured no money could be made under those circumstances.
AUDIO HOURS
Can anyone give me any idea what to charge for an audio hour of transcription and how much time this equals out to? I was offered a freelance job of 30 hours of audio hours for TAT of 2 days and have never done this before. It is television production work. Thanks for any help!!!!
There is no way to do 30 audio hours
I can usually transcribe 1 hour of dictation, my easy stuff, in 1-1/2 to 2 hours. Even if you have really easy stuff to do, on the low end it would probably take at least 60 hours to transcribe, and mayve 90! Geez..even if you could transcribe it in real time...taking only 30 hours to transcribe those 30 hours, you'd be putting in 2 15 hour days to do it. Realistically, for 30 hours of dictation you would 60-90 hours of work.
How's the audio quality with TT? nm
x
Patti - about audio
Thanks for your input. I haven't taken the job yet, as I wanted to get some advice from others. Of course, the sample test he had me take was extremely clear! The calm before the storm! He said he would pay me $50 per audio hour. I'm thinking, if it takes me over 2 hours to do an audio hour, it probably isn't worth it. Maybe I'll just have to try it first and tell him up front what my plan is. Do you think $50 sounds fair?
Really bad audio and account--sm
Was a verbatim account and really bad dictators, lots of heavy ESL. So, yes. Very hard to make good line counts under those working conditions.
medgarde audio
I was wondering if anyone else has ever applied to medgarde and had trouble playing the sound files?! I have been trying to get it to play for a day, and I updated the media player... I'm just curious if anyone else had this problem and what they did to fix it.
I have had zero problems with ESL/audio quality/whatever. TT is the best so far for me.
nm
Getting paid by audio hour
I have not gotten paid by audio hour before and just wondered if anyone has an idea what good pay per audio hour is? It's straight typing for seminars/speakers. Any opinions would be greatly appreciated!
Good luck with audio
I have done seminars/speakers, etc and never again unless I listen to the tapes or whatever first. It all depends on where they put the microphone and their euipment. I got stuck doing a seminar and found out it was all about building a chip in a computer and had all orientals at the seminar - worse nightmare that there was. You would have to see how many lines you would get in an hour worth of the audio to figure out a fair price -- not in an hour of typing for you but the audio and the difficulty. I had 10 tapes from a 2 day seminar -- 60 minute tapes not all were filled on each side and their bill was well over 1200. Had another on the use of animal with sexually abused children for therapy, 8 to 10 hours of audio and that one was also over $1000. But I charged by line. It took about 4 hours to do each hour of audio when it was good recordings and up to 5 to 6 when poor. We did average about $25 per hour when typing but adding in the QA and listening again to make sure we did not miss anything brought it down to under $20. So then it would be a charge of about $80 per audio hour -- rough estimate. Again too many variables and I would not charge or be paid that way.
Posts here say you need about $2 per audio minute to
p
You'd do better to bill by the audio minute; I'd bill $0.75 per minute of audio.
x
I agree on the audio. Not sure what causes their problems with this. nm
:
DocQ audio from keyboard
CTRL + SPACEBAR to toggle on and off for play, CTRL + comma and CTRL + period for rewind and fast forward. Once you've tried it for a half a shift, you'll never want to see your footpedal again!
Unless your audio can speed up more than mine
I would say the person (people) telling you 3x as much as straight are just outright lying. I think I mentioned my speed, high also but never have tripled on VR and I keep my audio at full speed, cannot do more than the audio allows. I am very satisfied in the long run with Escription. I had so many straight reports yesterday, usually do the op notes but mostly discharge summaries on the weekends sometimes and so many ESLs, I could have pulled my hair out. What is strange, sometimes a particular dictator on VR and sometimes not? Don’t get that but wish all were. Good luck!
A wav pedal for the audio transcription part....(sm)
I honestly don't know if you NEED one or not...there may have been manual 'play/pause' buttons you could click on with a mouse, but I cannot remember for sure, so don't quote me on that. Reference books are definitely handy...I had to break open my AAMT rule book for a couple of things I wasn't 100% sure on, and even had to pull out my old dusty Dorland's that I've been using as a foot rest for some obsure thing I couldn't get a definitive answer off the 'net from.
Like I said, I enjoyed taking the test because I've honestly never tested before. I've only been doing transcription for 5 years now, and it was always with the same company, and still have oodles to learn. The part I enjoyed most though was the actual sample transcriptions. Fun to hear other voices and accents and type up material I never got exposed to before.
Just give it a shot! After you finish a 'block' of testing, it asks you if you want to stop and come back to it later or keep going. When you first sign up for the testing, it assigns you a log-in and password, solely for that purpose that if you need to take a break or plain ol' stop, you have that option.
I shoulda asked the interviewer how I did. No part of the test said anything like, 'Sorry, but you stink and you can go away now.' I guess if you pass one part it feels you are good to go onto the next? No idea honestly.
Go on...just do it. 
The two ladies that I talked to, both before and after testing, were very nice and I'm sure it's a great company. I just knew where I really wanted to be is all.
I work for the DSG-2 side. One account has some bad audio sm
some of the time-not all. Otherwise I am happy where I am. I cannot speak for the other side which has different accounts.
Sick and tired of poor audio quality (sm)
that seems to get worse and worse as the days go by? Remember when we were told that switching from tapes to digital would make all the difference in the world with regard to clarity and our production? Remember when we were paid more and had plenty of work? Remember when there was no working on Sundays or holidays?
Why is EVERYTHING MT going to the dumpster?
Why do these MTSOs accept reports dictated on cell phones? Can't they write in their contracts that cell phone dictation is not clear and it can also be intercepted by others and therefore unacceptable? Why don't the QA personnel who read our flagged comments about awful audio pass this information on to the client so that it can be fixed? It's getting worse and worse.
Back in the days when I had my own accounts, one of my dictators asked me to please tell him as soon as his equipment malfunctioned (in those days, it was batteries running low or a tape that needed to be tossed and replaced). He said there was no need for the MT to suffer with poor audio reports when there is a simple fix. So, what's the difference here when the idiots dictate on cell phones? Or there is a hospital phone with a short in it? Why can't these things be fixed?
My plea: If you are a QA person or MTSO getting repeated complaints about specific dictators' dictations being garbled or unclear, won't you please notify, and keep notifying the client until they are brought up to par. How about sticking up for the MTs for a change rather than protecting the client all the time!? In the end you are protecting everyone, including the poor patients whose reports are being dictated and transcribed.
I'm tired of MTs taking all the blame for this industry's downfall. If MTSOs and clients demand 2-hour turn-around time, how about improving the technology to make your unending demands more attainable? It's 2006. There is no excuse for the garbage I have to listen to day after day. No excuse at all.
Wasn't just fast, the audio quality (re-recording)
2
DocQ, hmmm, how to play audio from keyboard??
Can you share. Didn't know, worked on platform twice and nobody ever said this.??? Can you share?
MDI's new system.. Can anyone tell me
if they like it, love it, hate it? I HATE IT! It has cut my lines in half and I'm ready to throw in the towel. It's a second job for me and I only do it part time. I love the account I'm on and everything but their new system stinks. I didn't mind AIM but their new system can join my hated docs on the long cruise to nowhere that I wish they take every time I get them..
Is it the AIM system still? nm
s
new MDI system
Hi, I have been working on the new system, yes there are some issues with quality - I have been putting my headset in the back of my computer and the sound is much better. I love the new system though, it just needs some time
OLD SYSTEM
Except for a couple of accounts, they are still using the OLD DOS program.
I mean system - DUH! nm
nm
I was 300-350+ at Q, can't get above 270 at Wx. It's their system. nm
x
Don’t know what VR system you use
but this is why I said, it has to be trained correctly. If you have scads on and 1 does something 1 way, the next another way, the third some other way, that is where the problem comes in. By the end of the day my total was $153 so that was ok for me and it is so much easier than straight.
System was down for a while. It is frustrating.
I know they are working on it. Overall, I like this system better than most.
No structure/system at MDI-MD...sm
I feel like they have too many MTs typing amuck anywhere and everywhere whenever they want 24/7 causing everyone to have to work 24 hours a day to get their lines in. I have been chained to this computer for over 5 months now.
If you do not already have an abbreviation system
you will not succeed. I don't mean to say this in a mean spirited way. I'm saying it after working for several companies where I needed ShortHand and had to build it from scratch. It is counterproductive to learn new accounts, a new platform, and a new abbreviation system all at the same time. It takes literally weeks of refining the entries that would allow greater productivity...weeks that you won't have time to invest when you are expected to be up at full production by your third paycheck. Consider everything.
I should have specified that Allscripts is EMR system.
nm
Oh and learn this new system..
 Be an IC at 7 cpl, and do your assigned work and be our slave! What a joke...
Not sure, but I think it's a call-in system...
and probably most of the docs are using phones in the hospital. Just the other day I had a doc call from home and dictate from his kitchen. Sounded like he was washing dishes, and he stopped often to talk to his small children. There was a dog barking, and I could hear him let the dog out as he was dictating.
Now and then, some of the docs dictate on speaker settings because they want their hands free to type into computers for patient records, or to go through papers.
I've had this sort of thing on every account I've ever done at every company.
Whenever it's really bad, I send an email to support and/or my account supervisor. I always get good response from them. No one can check a dictation station or tell a dictator to get off his cell phone if we don't let the office know that there's a problem. :)
Was the system ExText?
They told me I would be working on ExText. Is this the platform you used? And thank you for your response! I really appreciate it.
What kind of a system is it?
nm
Don't know what kind of system they
are using, but they just put in a new VPN server to handle it. I was just wondering if there was anything I could do at home to help staying connected, or if other people had experienced this while running Extext.
Ahh their GREAT system!!!!
and clocking in and out
It IS the system. I got an e-mail from my STM
this week stating so.
Transolution DOS system
Would anyone be willing to email me about Transolutions DOS system? It is hard to make any money on this platform? It seems there have been negative posts regarding this but I would like to apply. It is so hard to make a decision about company with so little info to go on - it would be nice to get a heads up both good and bad..... Thanks....
See message above regarding system.
Unless you work for Webmedx, you really should not comment about the system.
And if that system is Meditech, well let's just say
platform is at MQ. A hospital system could care less if the MT is happy. They are focused more on how wide of a range they can reach for each department and make it friendly for the ones who seek the information. Meditech is horrible.
Just be careful hopping from a huge conglomerate to a company that claims growth, but then overhire. JMO.
Obviously so TT's system of being nice
has backfired. With no checks in place quality goes down the drain. That is true for any industry. Transtech is nice and all but one of the reasons I'm not there today is the quality of the work is sorely lacking. Somebody else said they fear a lawsuit, well I wouldn't be surprised either.
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